What types of Care is Oak House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oak House have?

There are 22 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Oak House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oak House to the centre of Exeter?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Oak House care home, 56 St Leonards Road, Exeter, Devon EX2 4LS

Oak House

56 St Leonards Road, Exeter EX2 4LS

7.9 4 Reviews

Care Provided

Primary Care Categories

Older Person Care
Dementia
Physical Disability

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Dementia Residential Care
For a maximum of 26 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia

Other Care Provided

Parkinson's Disease
Palliative / End of Life Care
Convalescent Care
Day Care

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access

Funding & Fees

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Good to Know

Owner

Oak House (Exeter) Ltd

Person in charge

Wendy Gibson (Registered Manager)

Local Authority / Social Services

Devon County Council

Admission Criteria

EMI Residents aged 65 years and over
Ages 65+

Care Home Design/Build

Purpose Built: No
Last Refurbishment: 2000

Room Information

Single Rooms (22)
Couples/Companion Rooms (2)

Review from Joy W (Daughter of Resident) published on 14 August 2025 Submitted via Website • Report

Overall Experience

Oak House is a fabulous Care home for My Mum. She has resided there for 2 years and is approaching 100 next month. If I or the Family have any concerns, The Manager is very approachable and deals with any problems immediately.
The Chef caters for Mum's needs as She now requires liquid food, and The

Carers encourage and give her time to eat it, especially Sally.
Oak House is "Home from Home" and We are so happy that Mum resides there.

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Review from Lynn H (Daughter-in-law of Resident) published on 7 March 2021 Submitted via Website • Report

Overall Experience

I am so pleased to be able to record my gratitude to the manager and her wonderful caring team. My mother-in-law spent the last year of her life at Highlands. It was a very brave decision to leave her home, but it turned out to be the best she could have made as she was lucky enough to get a place at

Highlands. From day one, she was treated with unending patience, kindness and understanding. One of her greatest fears was being on her own, particularly at night, and the staff have ensured that she was supported through these very distressing times. It has been a tremendous relief for all of her family and friends to see her so content and hear from her that she was "in the best place". Before the current pandemic, she enjoyed the various daily activities and outings and loved playing cards with her group'. The manager and her team treated her with dignity and respect, always maintaining her high standards of personal care and appearance. It was her home, where she received love and care rather than a care home.

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Review from Jane C (Daughter of Resident) published on 25 February 2021 Submitted via Website • Report

Overall Experience

This review relates to Park House (was Highlands) now owned by an established care provider whose other homes are rated as 'Good' by the C.Q.C. Having worked in dementia care, the term 'a home is only as good as the manager' comes to mind. This one is outstanding, remaining professional but always approachable

and compassionate during a very difficult year. The staff are a credit to her, their specialist training is underpinned by a philosophy of kindness, patience and respect for each resident as an individual. Dad's always telling us he's well looked after. Sadly, people can't always cope/be safe at home even with mild/mod dementia. There are varied activities with a dedicated co-ordinator (daily when not in a pandemic) and a lovely garden. His room is homely, with own TV and I can't wait to spend more time there, once restrictions ease. Dad's hoping for some new pals to chat to, have a game of cards or do a jigsaw with. The staff really do care and it really does feel like a home.

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Review from Tracey B (Daughter of Resident) published on 1 November 2018 Submitted via Website • Report

Overall Experience

Amazing care home. They really do care. The wonderful manager and her amazing team. I believe my mum went from the worst care home in Exeter to the best (Highlands). Professional, compassionate, and so caring, like they would want their own parents to be cared for. Can’t say enough about this wonderful

CARE home. Book me a room!

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Oak House Reviews (4)

7.9

Oak House has a Review Score of 7.9 (7.919) out of 10, based on 1 reviews in the last 2 years.
Over all time Oak House has 4 reviews.

Order by:

Total of 4, showing 1-4

Current Review Score: 7.9 (7.919)

Overview of Review Score

The Review Score of 7.9 (7.919) out of 10 for Oak House is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.
The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.727 for Oak House is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) ) ÷ 11 Ratings = 4.727
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.192 Points relating to the number of positive Reviews for Oak House is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2. 1 Positive Reviews ÷ 5.2 = 0.192
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.