






Mallands is a family run residential care home committed to providing high quality care with a personal touch. Of course, the fundamentals of being Safe, Caring, Effective and Responsive are the foundations of high-quality care but their aim and purpose is to support people to live their lives as fully as possible.
Staff endeavour to provide meaningful occupation for people to remain an active participant in the local community and...
Care Provided by Mallands
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees are subject to room type and a completed pre assessment.
The price(s) shown are provided by the care home. Contact Mallands for full pricing details and T&Cs.
Contact Mallands to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Mallands Care Ltd
- Private Owned
Person in charge
- Roz Wills (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (1)
Visiting
- Visitors are welcome anytime but do ask to avoid meal times.
Mallands Reviews (79)
Mallands has a Review Score of 9.9 (9.861) out of 10, based on 23 reviews in the last 2 years.
Over all time Mallands has 79 reviews.
I am blown away by the kindness shown by Mallands. Not only do they take care of my mum's day-to-day needs in a professional and friendly way but they take time and think about the little things that really make a difference. I find great comfort in knowing that my mum is not only safe but surrounded by people who really do care.
On the many occasions that I've visited Mallands, I've found a clean and tidy establishment, staffed by friendly and welcoming staff. I have noted the caregiver to residents, and in all, I am very impressed.
Thank you very much for your review and comments. I will pass these on to all our staff team.
Mallands is very well run in my opinion. The staff seem happy in their work, always welcoming and friendly when I visit.
There are plenty of activities for residents who are able/wish to participate.
Lastly, Mallands is well maintained/decorated and always clean!
Thank you very much for your kind comments. It is a pleasure to have your father here with us at Mallands.
The well-trained, caring, staff have treated him with patience, kindness and good humour, which he appreciates. The residents are encouraged to take part in activities, and when the weather allows to sit in the garden and socialise with each other.
Our GP recommended Mallands and I'm so glad she did. I would do so too.
Thank you very much for your positive words. I will pass these on to the team. It is a pleasure to have your husband living with us.
We find our visits filled with attention to detail for all residents. The care is consistent throughout the lounge and all residents have different requirements. Our mum's needs have increased due to her condition and everything is done to cater for her change. Recently acquired funding for a specific chair will make a huge difference to Mum's mobility to outside garden access.
Thank you very much for your positive comments. Fingers crossed for some sunshine to enable us to use the garden more often.
The carers and all staff have been amazing since Mum arrived in December 2022 and it has not wavered all this time. The care given was second to none. They couldn't do enough, definitely recommend this brilliant home.
Thank you very much, I will pass on your compliments to the staff team. It was a pleasure to look after your mum. Best Wishes
My mother could not have been better cared for. The staff were consistently kind, empathetic, patient and generous with their time, both to my mother and myself.
It was a pleasure to care for your Mother. Thank You for your kind words.
The care manager was always very aware of and responsive to my communication about her growing needs. When out-of-hours help was needed, this was given swiftly, accurately and without question.
In my mother's last days, the care manager and team were listening, sympathetic advocates, showing how they valued her as a special human being in her own right. This was all so helpful.
Thank you for your kind words. We thoroughly enjoyed caring for your Mother.
I visit the resident once a week. The staff have always been very helpful towards me and the person I visit. They treat everyone with kindness and patience. The only thing I think could be improved is for care staff with English as their second language to speak more slowly and make sure they are understood when explaining things e.g. the direction the resident needs to move in.
Thank you very much for your comments. We will certainly take on board your suggestion. Kind regards.
Mallands care home takes very special care of your loved ones. The staff are just wonderful, attentive to each individual's needs and the atmosphere is always friendly, encouraging and positive. Our mother suffered a severe stroke and overnight had to come to terms with being totally independent to requiring 24/7, 2-person, personal care. The staff are amazing at keeping her dignity and always have her best interests by keeping her motivated and encouraging her out of bed. They arranged a hydrotherapy session at a local pool where 2 carers took her swimming. This triggered her realisation she still had a life to be enjoyed. The team and manager provide excellent care to all.
So to summarise, realistically, Mallands is as good as it gets.
Thank you so much for your lovely comments. It is a pleasure to look after your Mum.
My aunt realised that she needed continuing care and was always positive about her situation. The care home was always bright, spotless and tidy. The challenges of COVID were dealt with very well and I was updated (at least) weekly on how the challenges were being dealt with.
Daily management of the home is most ably led by the care manager who (within reason) was always available to discuss all aspects of my aunt's care.
The family and I could not have wished for a better location for my aunt in her final years.
We will certainly miss your Aunt. She has been a great character here at Mallands. It has been a pleasure to look after her.
My mum was at the care home for 5 and a half years and in all this time I have nothing but praise for the staff. Right from the start, everyone looked after Mum as if she was a member of the family. Nothing was too much trouble. The loving care, kindness and support she received was exceptional. All the staff were very professional. The management team always kept us fully up to date with information. During lockdown the team did a brilliant job of keeping residents safe from COVID, taking precautions before they became mandatory. When Mum's health deteriorated they were quick to seek advice, get the doctor or call for an ambulance. They provided fantastic nursing care at the end so Mum was able to pass away peacefully in familiar and comforting surroundings with open access for family visiting.
Thank you very much for your kind words. Your Mum will be missed by us all. We will also miss your Dad visiting. Take Care.
The care provided by the manager and all the staff to my mum in her last days was exemplary. They were superbly caring and looked after her relatives too.
Unfortunately, Mum became very poorly quite quickly, and all I can say is she was looked after with kindness and compassion. We were then allowed to see her and be with her during her final days. One lady was with me when Mum passed away, and she was amazing and stayed with Mum and me. Thank you.
My father went into Mallands during July, unfortunately, my dad died in the August. The care that my dad received was outstanding. During his last weeks, we were kept informed of everything that was happening.
My mother lived at Mallands care home for four years before she passed away recently. In all that time, she was treated with dignity, respect and was well-cared for. Lockdown caused a lot of problems for everyone, but I have to say that when Mum had a fall and suddenly deteriorated, the care home manager, her deputy and her staff were exceptional in her care. Not only did they look after Mum, but they also kept the family informed and involved in all aspects of her wellbeing. We will be eternally grateful to the care home manager and her team. Thank you.
Mallards is an exceptionally well-run, caring residence. My friend always comments on how lovely the staff are and how well he is looked after. Whenever I visit, there is always a warm welcoming feel. It feels (and smells) like a normal home rather than a care home. The residents and rooms always appear clean and well cared for. It is a pleasure to visit.
The separate coffee room was nice to have a chat with the resident, rather than in the large sitting room. The bedroom was a bit dark!
In the 12-months Dad was a resident in Mallands, he received the best care possible and was allowed to pass with dignity.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 May 2018Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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