Search...

Mallands

Odle Hill, Abbotskerswell, Newton Abbot, Devon TQ12 5NL
Mallands Logo
Jobs
Mallands logo
Mallands, Newton Abbot
Mallands, Newton Abbot
Mallands, Newton Abbot

Mallands is a family run residential care home committed to providing high quality care with a personal touch. Of course, the fundamentals of being Safe, Caring, Effective and Responsive are the foundations of high-quality care but their aim and purpose is to support people to live their lives as fully as possible.

Staff endeavour to provide meaningful occupation for people to remain an active participant in the local community and...  

Care Provided by Mallands

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,400 - £1,600£1,400 - £1,600
Residential Dementia Care£1,400 - £1,750£1,400 - £1,750

All fees are subject to room type and a completed pre assessment.

Contact Mallands to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mallands Care Ltd
  • Private Owned

Person in charge

  • Roz Wills (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (1)

Visiting

  • Visitors are welcome anytime but do ask to avoid meal times.

Mallands Reviews (79)

Submit a Review
9.9

Mallands has a Review Score of 9.9 (9.861) out of 10, based on 23 reviews in the last 2 years. Over all time Mallands has 79 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Mallands
Loading...
Showing 79 reviews matching selected criteria
Review from Tracey D (Daughter of Resident) published on 14 June 2017 Submitted via Postal Card
Overall Experience

My mum loves Mallands, she is loved by the manager and her team. She is well cared for and keeps up to date on her well being and any changes. The staff do a great job doing activities to keep her mind occupied. Overall an excellent home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pat C (Daughter of Resident) published on 2 June 2017 Submitted via Postal Card
Overall Experience

Mum was very happy there. The care manager and the carers looked after mum very well. When mum was recently on end of life care, the care she received was wonderful. We couldn't have asked for more! So grateful to them all, especially the manager who sat with mum all night, watching over her!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul T (Son-in-law of Resident) published on 1 June 2017 Submitted via Postal Card
Overall Experience

Mother-in-law had been at the home for the last 3 years and enjoyed her stay. The management and staff have been great during those years. She was taken ill and had to go into hospital but at 96 years old, there was little they could do as all of her organs were failing. She wanted to go back to Mallands to die. The management and staff were really wonderful over the last five days of her life. The manager stayed with her all through the night on two evenings. Very caring staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Keith B (Husband of Resident) published on 16 January 2017 Submitted via Postal Card
Overall Experience

Mallands has first class care, food and management.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F B (Friend of Resident) published on 24 February 2016 Submitted via Postal Card
Overall Experience

I am the neighbour of a lady resident here at Mallands on respite for 2 weeks. The home in general is very good. I have been surprised how well my friend has settled in and given support from a very friendly, knowledgeable management team. One of the seniors is very friendly and helpful, when we ask any questions they are answered.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Daughter of Resident) published on 4 February 2016 Submitted via Postal Card
Overall Experience
Early days yet as mum went into Mallands on 5th January 2016. However, first impressions are;

Caring and friendly staff. Positive relationships between staff and residents and staff to staff. Good level of staffing. Good range of activities for residents to partake in. Good (home cooked) food and snacks. Positive ethos/environment. Clean home and residents dressed well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K P (Daughter of Resident) published on 4 February 2016 Submitted via Postal Card
Overall Experience

My mother has been a resident here for a year. The staff and manager are all very kind, respectful to their residents and very patient. There is a great variety of entertainment and mum loves to sit outside when the weather allows. I am very pleased that mum has lunch and supper in the dining room. Mum bedroom is always spotless and she enjoys regular showers.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T H (Son of Resident) published on 1 February 2016 Submitted via Postal Card
Overall Experience

When my mother moved to the home I felt very reassured by the manager for her care and support and has more than lived up to expectations. I can contact the manager anytime and have confidence in the manager. The maintenance man is very good also, lovely personality, nothing too much trouble. Always some form of activity taking place for the residents. The activities coordinator shows enthusiasm for the job. The staff appear to be very caring, the manager approachable and very dedicated to her job.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris B (Son of Resident) published on 28 January 2016 Submitted via Postal Card
Overall Experience

My mother moved to The Mallands in September 2015. We were impressed by the homely atmosphere, and always feel welcome when we visit. The staff are very friendly, caring and capable and did their best to help mum settle quickly into her new surroundings. Management are always willing to discuss and, if necessary, rectify any concerns the family may have. The rooms are very pleasant, the meals are always excellent and activities are varied and plentiful. We would definitely have no hesitation in recommending The Mallands.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A J (Relative of Resident) published on 28 January 2016 Submitted via Postal Card
Overall Experience

The service we receive is and always has been first class!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A R (Daughter of Resident) published on 27 January 2016 Submitted via Postal Card
Overall Experience

Everything seems to run smoothly. Mum looks on the management team as friends. They are always available to us as family if needs be and are always pleasant and helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S P (Son of Resident) published on 21 January 2016 Submitted via Postal Card
Overall Experience

I have got to know owners (a little) management (well) and most of the staff. They have a good relationship with one another which is good. Staff seem caring and committed to their job. My mum enjoyed the relaxed atmosphere of this home. They regularly bring in outside entertainment as well as the 'in house' activities.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rowena S (Wife of Resident) published on 21 January 2016 Submitted via Postal Card
Overall Experience

My husband has been a resident at Mallands for eighteen months. I visit several times a week and I am invariably welcomed, a hot drink is available and I will be told of any little 'happenings' since my last visit. I always receive a phone call if there is any greater concern like an infection. The staff are very friendly and supportive and very solicitous in my husband's care. He identifies well with them. I have noticed the same level of care and attention with others and have no doubt that this, together with excellent food, cleaning and maintenance are the result of caring ownership, a great handyman and a dedicated, devoted, knowledgeable manager.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jan P (Daughter of Resident) published on 21 January 2016 Submitted via Postal Card
Overall Experience

Overall we are very pleased with dad's care. Any concerns we have had, we have discussed with management and the concern has been satisfactorily dealt with.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Resident / Service User) published on 13 January 2016 Submitted via Postal Card
Overall Experience

More than satisfactory in all aspects of my stay. I thoroughly enjoyed the meals, the company of the staff and the friends I have made. I will recommend Mallands to anyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ada S (Resident / Service User) published on 14 August 2015 Submitted via Postal Card
Overall Experience

Manager is jack of all trades and master of all. I feel very safe and secure in this happy and well run establishment. Wonderful helpful staff that are obviously very well trained.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pam T (Daughter of Resident) published on 11 August 2015 Submitted via Postal Card
Overall Experience

Mum came in on respite care and has received excellent care and attention. Obviously the first day is settling in but mum has improved enormously in such a short time which wasn't apparent in a hospital ward. Mum needed rest and peace to recover from her injury which is what she has found at Mallands- Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mike R (Son of Resident) published on 6 August 2015 Submitted via Postal Card
Overall Experience

Very caring and supportive home. Personalised care by a great team. Nothing is too much trouble.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lorna F (Daughter of Resident) published on 5 August 2015 Submitted via Postal Card
Overall Experience

The Mallands Care was extremely wonderful, I could find no faults and all the staff were most kind and caring to all the residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 May 2018
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Mallands.

Upcoming Events

There are no upcoming events for Mallands.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Mallands.

Accreditations

There are no accreditations posted yet for Mallands.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mallands to verify any information. View our terms and conditions. Mallands has an Enhanced Service -more info.