Southlands Residential Care Home

My father spent almost a year at Southlands during which time he commented on what a happy place it was. He received a high level of care and was always treated with dignity and respect. The staff were equally supportive and attentive to any concerns raised by family members and swiftly resolved any problems. Considerable effort was made to ensure that all residents were happy and engaged with a lively programme of activities to suit a variety of tastes. A senior member of staff accompanied my father to hospital and sat with him in his final hours until family members could arrive. I would have no hesitation in recommending Southlands to anyone requiring residential support.

I highly recommend Southlands. Beautiful inside and lovely garden at the back. the staff was very kind and looked after my Mum extremely well. Nothing was too much trouble. The owner was brilliant and bent over backwards to make us as a family know Mum was being looked after and nothing was too much trouble. They made my Dad feel at ease too, to know she was being so well cared for.

We knew Southlands was the right place for our 90-year-old Mum as soon as we walked through the door. It is a bright and clean home with welcoming and efficient staff. Mum was happy and well looked after for the nine months Southlands was her home. Family and friends always enjoyed visiting her and joining in the activities. She became increasingly frail but we are glad that she was treated in such a positive and caring way for the last part of her life.

After a hospital admission, my mother moved to Southlands residential home due to her care needs being more than could be met at home. My mother having been recently bereaved, the home needed to be able to deal with her physical as well as her psychological needs. The management and staff did everything to make my mother at home. She was treated with dignity and although sometimes unwise, her decisions and personal choices were respected. Sadly after a recurrence of the reason for her admission to Southlands, she decided she had had enough. During the last week of her life either myself or my sister sat with our mother, 24 hours a day. All the staff were so kind. My mother was wonderfully cared for and as family, I will never forget the kindness, friendship and support received from all the staff.

Southlands is a warm and welcoming care home. The staff are kind, caring and willing to spend time with the residents. I couldn't have wished for a better home for Mum to end her days.

We shall remember a friendly home with staff who seemed to us to show genuine affection for our father. Right to the end, Dad enjoyed the music activities and having food company. His 100th birthday celebrations at the home were memorable, and the staff's efforts truly appreciated by the family.

We viewed several care homes on recommendation before picking Southlands as on viewing it appeared the best smelling and the friendliest. We were not disappointed, two happy years with friendly, caring staff, good food and general high standards.

An excellent care home where staff and management ensure that all residents receive all the help they need. A wide variety of activities is provided for those who wish to use them. The rooms are comfortable and kept immaculately as are the shared areas. It would be hard to find anywhere better.

I am extremely grateful.

Just to say my very best friend was extremely happy with you under very difficult circumstances as she had Parkinson's.

My mother moved to Southlands last July as required 24 hr care. She loved her room with her own en suite bathroom and always commented on how wonderful everyone was at Southlands. Staff gave compassion care and attention to all of mums needs. Sadly mum passed away recently but the care she received was the best. Thank you to everyone. I will recommend this home to anyone enquiring.

A lovely caring home. Great services from all involved 5 star.

The lady in question was cared for at Southlands from November 2017 until January 2019. We were very impressed with the standard of care and cleanliness of the care home. The owner goes out of his way to chat to residents and their families being on site approx 3 days per week. The care manager is professional and through and the carers do all they can to assist the residents.

The home was very clean and very homely.

Mum was a resident at Southlands for over 4 years. Sadly mum passed away on the home at the age of 97. She could be a bit of a challenge at times but was very well cared for. The staff was very considerate and caring, nothing but praise for all at Southlands.

Southlands cared for my very elderly uncle for over three years until his recent death. He was very well cared for throughout his stay and his extensive needs were extremely well met, staff responding quickly to any change in his needs. The staff were also very helpful in helping us deal with the various social services assessments that were needed in his care. The home was extremely well managed with all staff working very efficiently as a team and with great care and consideration for him, his wife and us. Early in his stay the home was extensively refurbished addressing the specific needs their elderly residents and is now a lovely place in which to be cared for and a delight to visit. We highly recommend this excellent home.

Overall, the sense of family atmosphere and excellent care helped prolong the time we had with our dear aunt.

Mum was a resident in Southlands RCH for 12 years. She was always very happy there. The staff are very considerate and caring. Nothing was ever too much trouble for the girls. Families are always welcome, no matter what time of day.

Sadly, mum passed away in the home and the way in which the staff handled the subsequent formalities was exemplary; a relief to the family at a difficult sensitive time. Dad subsequently passed away in hospital.

The food was excellent.