






Southlands Care Home is a charming and elegant residence in Newton Abbot, offering a comfortable and engaging lifestyle with a focus on meaningful activities, great food, and personalised care.
Southlands provides day care, respite and permanent stays, with care tailored to each individual—whether residents join for a short visit, a few weeks, or make Southlands their long-term home.
As residential care specialists, Southlands offers a welcoming community of like-minded residents, with a...
Care Provided by Southlands Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 33 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Southlands Residential Care Home for full pricing details and T&Cs.
Contact Southlands Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Rose Care Group
- Private Owned
Person in charge
- Carol Dyke (Registered Care Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (29)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (11)
Visiting
- No appointment is necessary and you are welcome to visit at your convenience.
Parking
- Free parking available on-site.
Southlands Residential Care Home Reviews (67)
Southlands Residential Care Home has a Review Score of 9.9 (9.898) out of 10, based on 23 reviews in the last 2 years.
Over all time Southlands Residential Care Home has 67 reviews.
Southlands staff and manager have been sympathetic to my father and mother's needs over the past couple of years and more recently, given support o my father and family during the period before my mother's death and indeed afterwards.
The home is very clean, nice views and surroundings. The carers are doing a wonderful job with a smile. Always found time to talk to you and the resident informing you of updates of the resident's health and well being.
She was treated as an individual and encouraged to be herself.
She was allowed to have her own furniture, pot plants on a patio accessible from the room and a bird feeder outside the window.
She was there for 6 months and the unwilling loss of her independence led her to be, at times, uncooperative with the staff.
Despite this, the care and attention she received throughout the 6 months until she died was exemplary.
She was treated with respect and dignity.
Staff continued to offer her food and drink even when she resisted the offers and to respect her dignity.
When she weakened and was close to death, family members were accommodated and looked after with considerable sympathy.
The owner and manager set a standard of care and humanity which permeates the home.
All staff, whatever their role, see themselves as part of a team helping and supporting residents.
It is difficult to see how the service our mother received could have been improved.
We have nothing but praise for Southlands and all the staff.
The gentleman for whom I was an attorney was a resident from May 2016 until he passed away in January. The care that he received was exemplary at every stage.
He was treated with respect, dignity, thoughtfulness and as an individual at all times, even when his condition made this sometimes testing for his carers.
His accommodation was very comfortable, of a high standard and well maintained - he had lovely views of the gardens and it had a homely and personal feel to it. All members of our family were always made most welcome by the staff.
I wouldn’t hesitate in giving Southlands the highest possible recommendation.
An outstanding home. Plenty of staff everyone working to make Southlands a safe and comfortable home. The decor is tasteful and homely. I would recommend it anyone who needs to be cared for.
The owner has a hands-on approach and appears to know all the residents well.
He is popular with staff and residents which makes for a warm, friendly and very supportive atmosphere throughout.
Many fun activities are organised and enjoyed by residents and relatives.
The home is well appointed and is undergoing a complete refurbishment and the parts already completed are bright and comfortable.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Southlands Residential Care Home.
There are no upcoming events for Southlands Residential Care Home.
Awards / Recognitions (1)
- 31 Jan 2025Recipient: Rose Care Group
Accreditations
There are no accreditations posted yet for Southlands Residential Care Home.
Meet the Team (8)

At the helm is State Registered Nurse, Carol Dyke, who has been a nurse for more than three decades. She’s been at Southlands for 21 years and is well-beloved by her team, our residents, and Carol oversees five senior carers, our team of carers, cooks, housekeepers and an activities coordinator. Many hold NVQ Level 2 and 3 qualifications, and all have undertaken the specialist Care Certificate.
We know how valuable good staff are so we work hard to retain our best and most dedicated people by treating them fairly, recognising and rewarding great work, helping them continue their professional education and providing them with a career path they can be proud of and stimulated by.
In addition, we employ handymen and gardeners as well as other professionals to keep the home safe and running smoothly for you.

My wife Chris and I have extensive experience in social care provision. I qualified as a social worker in 1991 and over the course of thirty years, I have variously managed a London Borough’s homes for the elderly, been an inspector of care homes, operated homes for people with learning difficulties and provided houses and support for people in crisis or with complex needs.
In 2002 I helped establish a cancer support centre which I still oversee as a trustee.
My wife Chris is a qualified Human Resources Manager and supports me and our children whilst also volunteering for a specialist charity.
I am actively involved in the management of Southlands, and know all of our residents and their families personally.

Following a family move and career change, Amber began working as a Care Assistant. Her breadth of experience in the care sector and administrative background means Amber has quickly become a valued member of the Southlands team.
As Administrator and Liaison Officer, Amber is responsible for the day-to-day administrative functioning of the home, supporting Andrew (Proprietor) and Carol (Home Manager) in their roles. This involves a variety of tasks such as employment checks, inquiry handling, show rounds and admissions, to reassuring residents and relatives and dealing with their day-to-day requests.
Amber has a keen interest in outdoor sports such as kayaking and cycling and loves nothing more than a swim in the sea after a long days work.

Jessica joined the team in march 2021, he infectious laugh and outbound personality make her a pleasure to be around.Jessica uses care plans and consider residents’ histories and hobbies to plan respectful activities that enhance lives, encourage socialisation and stimulate memories. This is an important part of our person-centered care.
Activities that are multi-sensory are proven to help by increasing concentration and communication, helping cognitive symptoms and social interactions while stimulating reminiscent therapy. Southlands achieves this in a number of ways, some of which are cooking workshops, ‘Guess the scent’ games, culture days, along with arts and crafts.

Our dedicated and experienced senior team is responsible for managing the clinical care of our residents at Southlands focusing on their holistic care, which includes their mental, physical and emotional wellbeing.
This involves administering medication, working with our home GP and supporting carers to ensure residents receive person-centered care in accordance with their needs, wishes and asperations.
As with all our staff Margaret cares deeply about each and every resident and enjoy sharing the ups and downs of life sharing compassion, laughter and is a keen listerner.

James is our Handyman who works very hard fixing things and making sure our home runs smoothly. This involves ensuring that any maintenance/repair works are carried out promptly and efficiently with minimum disturbance. Having started at Southlands over 10 years ago, James is always willing to turn his hand to anything, even volunteered to be our barman at a Christmas party, making cocktails for the residents, all in all, a hard working and valuable team player.

To provide the exemplary care our residents deserve, we intentionally hire more staff than the industry average. Having more staff means we can offer a more relaxed, stress-free environment for our residents, where the staff have time to deliver person-centred care. Our care team are passionate about their jobs and the care team have completed additional specialised training in supporting those living here at Southlands.
We generally work on ratios of around 1:4 care staff per resident by day and 1:8 by night. However, these ratios do not include the home’s domestic, catering, laundry, activities and management staff.

Paul is one of our talented Cooks at Southlands who ensures residents enjoy a varied menu focusing on the nutritional needs of our residents. Paul has over 10 years of experience working as Cook in the care sector.
Having joined the Southlands team in 2016, Paul quickly made an impression on residents, relatives and staff. The food he cooks is appetizing, nutritional and commended by all. He also regularly goes above and beyond for resident’s special occasions, baking beautiful Birthday cakes and providing the little extras that he was well known for when working in well-known Devon eating establishments.
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