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Hamilton House

23 Houndiscombe Road, Mutley, Plymouth, Devon PL4 6HG
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Hamilton House, Plymouth

Care Provided by Hamilton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £950N/A

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Briony Gale(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 4

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (6)
  • Single Rooms with ensuite Wet Room (8)
  • Couples/Companion Rooms with ensuite Wet Room (4)

Visiting

  • Normally there are no set visiting hours, but if it is possible to avoid mealtimes it would be appreciated.

Parking

  • There are 3 separate carparks for staff and visitors and permits are available.
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Hamilton House Reviews (6)

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8.2

Hamilton House has a Review Score of 8.2 (8.171) out of 10, based on 2 reviews in the last 2 years. Over all time Hamilton House has 6 reviews.

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Review from V T (Daughter of Resident) published on 7 November 2025 Submitted via Website
Overall Experience
Our mum spent only a few weeks at Hamilton House but in that short time the care she received was excellent . The nursing & carers team were professional, attentive, and very kind. We were really impressed by how positive the whole home felt; it was a happy, welcoming place even during such a difficult period for our family.

The house itself could do with a lick of paint and is a little dated, but that really doesn't matter - the warmth and kindness of the staff far outweigh any cosmetic details. We're deeply grateful for the compassion and support shown to Mum and us.

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Review from K N (Daughter of Resident) published on 7 November 2025 Submitted via Website
Overall Experience

My mum was in for a few weeks after spending time in hospital. The staff were absolutely wonderful. We were a bit put off to start with as the building is old and a bit confusing to find way around but we soon got used to it. It was always spotlessly clean. They try and do something with the residents everyday from arts and crafts, games, singing, playing instruments, gardening etc. The food was good and drinks plentiful. There seemed to be plenty of staff as well.

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Review from Chrissy G (Daughter of Resident) published on 26 March 2021 Submitted via Website
Overall Experience

My mum has been at Hamilton House for 18 months, from which she has received the very best of care. The staff have always been very loving, caring, and attentive to my mother's needs. The home is safe and secure with a very homely atmosphere.

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Review from Clare P (Daughter of Resident) published on 18 November 2020 Submitted via Website
Overall Experience

My darling mother was a resident at Hamilton until her passing in October this year. My mum had mixed dementia and keeping her safe at home was impossible. The staff at Hamilton are dedicated and professional with huge amounts of empathy and care.

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Review from Carrie P (Granddaughter of Resident) published on 9 November 2020 Submitted via Website
Overall Experience
Having to admit that Nan required more care than we could provide was never going to be easy, however, the staff at Hamilton House have made it as easy as it could be.
They all care and do whatever they can to ensure Nan is cared for, but also that we are aware of anything that they have done and also if there was is anything needed.
The staff have also done their utmost to make me feel part of Nans care and made sure I'm also ok on Nans bad days.

During this odd time, all team members have done all they can to ensure safety and health is put first and not comprised in any way.

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Review from David H (Son of Resident) published on 29 January 2019 Submitted via Website
Overall Experience

My mother passed away on January 2nd 2019 at Hamilton House. She had been getting progressively ill for a while and we chose for Mum to remain at Hamilton House rather than a hospital as she entered end of life care. We are glad we made this decision as the staff were wonderful and supportive of her and to us when we were there, especially at the end. it's the staff that make all the difference and they were magnificent.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (0)

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Frequently Asked Questions about Hamilton House

What types of Care is Hamilton House registered for?

Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hamilton House have?

There are 26 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Hamilton House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Hamilton House to the centre of Plymouth?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

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