Higher Park Lodge

Devonport Park, Stoke, Plymouth PL1 4BT
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1.8 2 Reviews
  • Higher Park Lodge, Plymouth
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1010
  • Self-Funded Residential Dementia Care: from £1010
  • RESPITE Self-Funded Residential Care: from £1010
  • RESPITE Self-Funded Residential Dementia Care: from £1010

These prices are only a guideline, please contact Higher Park Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Higher Park Lodge Ltd

Person in charge

  • Jaime Armstrong (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (10)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • There are no set visiting times. Families and visitors are encouraged to visit as and when they wish. All visitors are welcome to stay for as long as they wish and are welcome to have meals with their family members.

Parking

  • There is a car park located within the grounds. If driving from Fore Street, please enter the green driveway off of Fore Street and enter Devonport Park itself, Higher Park Lodge is located on the left hand side, directly opposite the play park.

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Higher Park Lodge Reviews (2)

1.8

Higher Park Lodge has a Review Score of 1.8 (1.750) out of 10, based on 1 reviews in the last 2 years.
Over all time Higher Park Lodge has 2 reviews.

Overall Experience
  • 1
  • 0
  • 0
  • 1
  • 0
Date Published
  • 2
  • 1
  • 1
  • 1
  • 1
Reviewer Connection to Higher Park Lodge
  • 1
  • 1
Total of 2, showing 1-2
Review from Tracy S (Daughter of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Having arrived at the Lodge I was struck by the strong smell of urine, upon visiting my mum I observed she had a strong smell of urine her clothes were dirty and her fingernails were caked in old dirt, she was so cold I tried to warm her hands with mine, upon leaving we couldn't find any staff to unlock
main door and I was able to go unchallenged around the home looking for staff, the 2 staff working were outside one was smoking and the other was on her phone, I am appalled at the lack of care and compassion shown to residents with dementia
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris C (Husband of Resident) published on 5 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was looking for a home to care for my wife, who had a horrible cocktail of Brain diseases plus Parkinson's disease.
My daughter and I discovered Higher Park Lodge by chance whilst walking in Devonport Park.
We knocked on the door and enquired about the home and the possibility of us looking around
to assess if it was suitable for my wife.
Apart from getting married, knocking on that door was possibly the best decision I made in my life.
We were immediately made to feel very welcome, shown around and invited to meet the managing staff.
A room was available, which we gratefully accepted.
The staff helped me prepare the room, making the bed with my wife's own colourful bedding and hanging pictures, which she had painted when she was well.
Staff came in to introduce themselves and made my wife, and I feel very welcome.
We could see that she was happy and settled down immediately.
She had dietary problems, and the chef discussed the menu daily with her, producing alternatives.
Reply from Jaime Armstrong, Registered Manager at Higher Park Lodge

Thank you very much for your kind words. It is lovely to receive such positive feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 1.8 (1.750)

Overview of Review Score

The Review Score of 1.8 (1.750) out of 10 for Higher Park Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 1.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.750 for Higher Park Lodge is calculated as follows: ( (1 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (7 Very Poors x 1) ) ÷ 12 Ratings = 1.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 0 Points relating to the number of positive Reviews for Higher Park Lodge is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 0 Positive Reviews ÷ 6.8 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jan 2024

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Higher Park Lodge

What types of Care is Higher Park Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Higher Park Lodge have?

There are 28 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Higher Park Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Higher Park Lodge to the centre of Plymouth?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Higher Park Lodge to verify any information. View our terms and conditions. Higher Park Lodge has an Basic Service - more info.