Plymbridge House, Plymouth, Devon
Plymbridge House, Plymouth, Devon
Plymbridge House, Plymouth, Devon

Plymbridge House is a former vicarage which has been extended and converted to provide care and support to residents to help them remain independent. The home is located in a residential ara of Plympton with nearby access to Plymouth with local shops located a short walking distance from the home.

The home offers a series of private rooms, many with en-suite faculties and has a choice of communal areas including a TV lounge, quiet lounge, library, dining room and conservatory. Bathrooms at the home offer residents a choice of facilities including modern baths and showers.

Plymbridge House has extensive grounds featuring lawns, mature trees, shrubs and a spacious patio area where residents can sit during the summer months or help with gardening or participate in an activity.

Group: Peninsula Care Homes Ltd

Person in charge: Kathleen Shopland (Manager)

Local Authority / Social Services: Plymouth City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 50+.

Languages Spoken by Staff (other than English): Polish, Tagalog

Single Rooms: 40

Rooms with ensuite WC: 24

Weekly Charges Guide: Personal Care Single £575 – £700 (These prices are only a guideline, please contact Plymbridge House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Plymbridge House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Plymbridge House has a Review Score of 9.5 (9.505)

The Review Score of 9.5 (maximum of 10) for Plymbridge House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Plymbridge House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.755 for Plymbridge House is calculated as follows: ( (120 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 155 Ratings = 4.755

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Plymbridge House is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 6 Reviews ÷ 8 Target = 0.750

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Plymbridge House?

  • Extremely LIKELY
    13
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Plymbridge House

  • Daughter of Resident/Service User
    7
  • Son of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Resident / Service User
    1
  • more

The staff and manager are fantastic. They really care about their customers. Family members are looked after, you have only to ask and they will go the extra mile.

My mother has been there for approximately 2 and a half years. I cannot speak more highly of them.

How likely would you be to recommend Plymbridge House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I chose Plymbridge House as my mum had to move from a hospice and required continued palliative care.
Plymbridge House had been included as part of the six steps programme and on my initial visit, I was overwhelmed with the amount of detail and attention. Paying specific attention to the end of life care.
I would highly recommend Plymbridge House. My experience with my mum was outstanding in every respect, genuine love, attention and care were given at all times.
A wonderful experience at such a sad time, until mum passed away.

How likely would you be to recommend Plymbridge House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

On arriving with my mum, we were a bit worried. You hear so many bad things about some nursing homes. From the time we were first met we were all made very welcome. All the staff can't do enough and the care they have given my mum was exceptional. Whatever my mum wanted, she got and nothing was too much trouble. Mum really enjoyed the food. Mum was there over the Christmas period and was able to enjoy carols, a Christmas party and even a present from Santa! Again, I can't praise them enough from the manager down to the cleaners. A well-run nursing home - Well done!

How likely would you be to recommend Plymbridge House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother spent the last six years of her life at Plymbridge House. During that time she was very well looked after, the staff always friendly and caring. Unfortunately for her, she was confined to bed for almost five years but this was never a problem. During the last week of her life, we were able to come and go at any time of the day, the staff were wonderful to mum and us as a family. AN OUTSTANDING HOME!!

How likely would you be to recommend Plymbridge House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My nana was a resident at Plymbridge House for 6 years. The staff were like a second family to her and the care given over the years was excellent. My nana spent the last 5 years bedbound and was given comfort and care for the last 12 months of her life as she became so frail.
Considering her age when she passed away at 91 years old, she never had any pressure sores or wounds. There were no complaints about being mistreated by staff and myself and my family cannot thank and praise the staff for the care and compassion shown to her.

How likely would you be to recommend Plymbridge House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident in Plymbridge House for the past 5 years. The care she has had has been excellent we (my family) cannot fault the compassion support and general care my mother has had during this time. The staff and especially the senior staff and manager have been so professional yet caring. Sadly my mother has just passed away and we felt so supported by everyone. Nothing was too much trouble right until the end.

How likely would you be to recommend Plymbridge House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When mum arrived at home she was frightened, very nervous, now confident, alert and taking control of her life. On arrival could not walk unaided now walking with aid of frame much more independent resulting in her enjoying taking part in activities getting her life back. This is a result of the work, interest, caring and interested staff making the home a friendly, contented home for the whole. Would like to thank the work of the staff for giving my brother and myself our mum back - thank you.

How likely would you be to recommend Plymbridge House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Plymbridge House staff have been supportive, caring and considerate to my mother-in-laws needs. They arrange outings and activities. They keep us well informed and ensure we are involved with her care plan. We are very pleased with the service the care home provides and would recommend there highly.

How likely would you be to recommend Plymbridge House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

On the whole I find Plymbridge House friendly and welcoming. The staff always update me regarding the health of mum. Whether she's brighter or has an off day. They continue to observe their needs, and try their best to keep up with activities etc. The lady who organises the activities does an excellent job, keeping up with special days such as Easter and Christmas, with decorating the home and making it very inviting and cheerful and always on hand to answer any questions that I have. At the end of the day those ladies have a very demanding job until all sort of problems which need tact and patience and above all love their job.

How likely would you be to recommend Plymbridge House? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Great all around care and brilliant activities and outings.

How likely would you be to recommend Plymbridge House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff are all very caring and sensitive to my mothers needs. The management are also involved in the care and aware of the needs of individual residents. The house is clean and very warm. The house has a wonderful prize winning garden which is very well used by the residents and friends/family whenever it is warm enough. The spring flowers are already showing their faces and offering a talking point,. The hairdresser keeps mum looking tidy and the activity lady always tries to include mum in whatever is happening.

How likely would you be to recommend Plymbridge House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

I have roughly lived here for fourteen years, I've enjoyed my time here. The staff are always friendly. I live quite near my daughter and she comes to see me quite often as its only up the road. I have a lovely room and I love the food here. I go out to dinner with staff and other outings. I enjoy the garden in the summer, I stay up and watch t.v most evenings it's just like being at home.

How likely would you be to recommend Plymbridge House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been here for the last 3 years, with Parkinsons and now Dementia and is now receiving end of life care at present, for which as a family we are eternally grateful to know that she is receiving the best possible care with the greatest dignity. The staff here are truly wonderful and a pleasure to be with despite the difficulty of all the other residents, my mother could not be in better hands than here.

How likely would you be to recommend Plymbridge House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Plymbridge House

Job Vacancies

Staff Profiles

No image found

Kathie Shopland

Job Title: Manager

Description:

Kathie is dedicated to providing excellent care within the Home and can often be found at the Home on her days off. Kathie has worked for Peninsula for 10 years and at Plymbridge House for 11.

Kathie has achieved her Registered Managers Award incorporating Level 4 Health & Social Care with Management. She trained as an NVQ Assessor for Care and qualified at Level 3 Mental Health in the Community.

Prior to joining Plymbridge House, Kathie was co-owner of Kingsacre Nursing Home in Ermington and a licensee publican for 29 years.

Kathie has three sons, four grandsons and two granddaughters.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Plymbridge House