Plymbridge House

3 Plymbridge Road, Plympton, Plymouth PL7 4LD
Review Us
9.9 80 Reviews
  • Plymbridge House, Plymouth
Plymbridge House is a former vicarage which has been extended and converted to provide care and support to residents. The home is located in a residential area of Plympton with nearby access to Plymouth with local shops located a short walking distance from the home. The home boasts a varied activities programme with lots to do but also quiet spaces for those that prefer. Bedrooms are a range of sizes with different facilities and welcome individuals in making the room their own.

Plymbridge has an outstanding reputation locally. Plymbridge House has close links with St Luke’s Hospice, and is accredited with their Six Steps, providing caring and compassionate end of life care.

Care Provided by Plymbridge House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1740
  • Self-Funded Residential Dementia Care: £1300 – £1740

The fees are provided as guidance and an individual assessment will help confirm the fee

These prices are only a guideline, please contact Plymbridge House to find out the exact price for your requirements.

Contact Plymbridge House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Plymbridge House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Samantha Humphris (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • The home look forward to welcoming visitors. Should you wish to meet the manager making an appointment would be recommended.

Parking

  • Parking is available at Plymbridge House

9.9

Plymbridge House has a Review Score of 9.9 (9.911) out of 10, based on 39 reviews in the last 2 years.
Over all time Plymbridge House has 80 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Plymbridge House
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Review from Julia M (Daughter of Resident) published on 12 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at PH a year now. She trusts us fully to help her with decision making as she has dementia but knows we have her care and comfort uppermost in our priorities.
From the second I walked in for a show around I felt sure this was the place for mum. It's such a hard decision to make but mum
has been settled right from the start. She has a lovely relationship with the staff and they embrace her fun banter. She is treated with respect, kindness and dignity.
Mum has a lot of care needs and is becoming quite frail.
Mums room is in the old part of the building so a little dated but it is kept warm and always clean. As she says, for her, it's about the people.
She is recovering from a chest infection so been sleepy this week. I live away from Plymouth so visit for a week at a time. Always sad to leave. A kind "peace of mind"call from one of the lead carers as I left on the train today from Vicky to say mum was perky and had a good breakfast. Above and beyond. Thank you team PH x
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you so much for your heartfelt review of Plymbridge House. We understand how important that reassuring call would have been. We will share your review with the team thank you
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Review from S H (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always received a warm welcome and a cup of tea with every visit to see my Mum who has dementia.Although very frail I am grateful for the love and support given to her and myself through a difficult and emotional journey. I cannot fault the dedication of the staff who work so hard to make every
resident feel they are all important.Thank you from a grateful daughter.
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you for sharing your experience of Plymbridge House. We are always grateful for the positive reviews which help others looking for a care home for themselves or loved one.
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Review from L C (Daughter of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been in Plymbridge House for two years now as a permanent resident. I know it was hard for her to give up independent living but I know she is being well cared for. The home is a very welcoming place and the first thing I notice every time I visit is how friendly and cheerful all the staff are.
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you for your review sharing your mums experience at Plymbridge House. We agree they are a caring welcoming team
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Review from Kevin W (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of this home for aproimatly 9 months. She suffers from blindness and dementia. She can sometimes be very difficult and confused.
In my opinion the care she has received has been exemplary, the staff all deserve medals.
When visiting the staff are caring polite, friendly
and professional. Showing nothing but care and patience with their residents.
The activities are made to be fun and all inclusive, and they go out of their way to make the residents happy, praising them when they do well, and generally making them feel wanted.
Choosing a home can be a very difficult experience for both your relative and yourself, we as a family found the process emotional but eased by the way we and mum were and still are treated from the start. Great job guys.
A little bit more expensive than some but in our opinion well worth the money for the experiences that we and mum have had, at what is a very difficult time of life to come to terms with.
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you so much for your heartfelt review. It means a great deal to our whole team to know that your mother feels cared for, included and supported, and that your family's experience has been positive during such an emotional journey. Thank you
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Review from C W (Niece of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been a permanent resident at Plymbridge House since August 2025.
It can be a difficult transition giving up independent living to move into a care home, but staff at Plymbridge have made my Aunt feel safe, welcome and well cared for. They are always very kind, helpful and attentive and,
despite the fact that my Aunt's needs are sometimes quite complex, nothing is too much trouble.
Thank you to everyone at the home.
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you for taking the time to share your feedback. We recognise the decision to move into a care home is big and so pleased your aunt is benefiting from our teams care and attention.
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Review from Linda C (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely dad lives at Plymbridge house and has been for nearly 2yrs
The care and support we have is not just for my dad but for his 2 daughters too, I work in the care profession so it was very difficult for us to place our dad in a care home
The staff are Amazing !!
Not just the medical care,
every single member of staff in the home, from the cleaners,laundry, kitchen and admin.they are all so kind,caring and very special people, nothing is too much for any of them
I don't call this a care home I call it my dads home
So thank you
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you such a positive review of Plymbridge House. Our team is truly committed to providing warm, personalised care, and it means a great deal to see this reflected in your experience.
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Review from S S (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy at Plymbridge house and settled in lovely.
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you so much for your review and to hear your mum has settled in to Plymbridge House
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Review from Anne M (Stepdaughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are really friendly and helpful. My step mum's symptoms are so much better due to the quality of her care.
We are grateful that she was given the opportunity to move to a bigger, more private room.
There is a good atmosphere in the home, and people are treated with dignity.
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you so much for the positive review of Plymbridge House. Our team always love to receive the praise and it helps others when choosing a home
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Review from Mary-Ann M (Daughter of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father went into Plymbridge House, Plympton, for respite, July - September. Sadly, he became ill after some falls. He passed away in a palliative unit at a hospital in Plymouth. He died of Sepsis. His care in that short time in Plymbridge House was very good, and Dad settled there quickly. He loved
the staff, who were always so kind.
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you so much for your review of Plymbridge House. We are sorry for your loss
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Review from Maureen W (Respite Resident) published on 21 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been more than pleased with all the help I have received. I would recommend Plymbridge House to everyone.
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you so much for taking the time to review your personal experience of Plymbridge House
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Review from Tina F (Daughter of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was in the home for 3 weeks for respite after an operation. Mum my two brothers and myself could not fault the care she received. Everyone in the home went the extra mile, the care, the food, the daily entertainment. Mum will miss all of this and the company. Mum isn't ready for full time care yet,
May be in the future.
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you for sharing your experience and it was our pleasure to help your mum recover post operation. We would of course welcome your mum if the she ever needs support again.
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Review from Lorraine D (Daughter of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express the wonderful care my mother received at Plymbridge house . Although she was there for only 5 months the professionalism of the whole team was outstanding . Sadly my mother passed away in the home and the end of life care given was with dignity and kindness . We as a family cannot thank
you enough .
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you so much for your review of the care you and your late mother received at Plymbridge House. Our team work incredibly hard and it's always welcomed to receive such a heartfelt thank you and review.
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Review from Corrine D (Granddaughter of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care home staff are always friendly and very attentive to both my Grandad and family. Nothing is ever too much trouble.
Grandad has been a resident in Plymbridge House for over a year and has been very happy since.
Thank you to all staff for making his transition from his home to Plymbridge House.
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you so much for the positive review of Plymbridge House. So pleased you are all happy and we know what a big decision it is to move to a care home from home.
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Review from B P (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't wish for a better home for my Mum, all the staff are kind, caring and treat residents with the respect they deserve. I am kept up to date on her progress regularly,everyone is so friendly. The entertainment is varied,fun and stimulating for all, well done. Thank you to every staff member
for all the patience and kindness shown to my Mum.
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you so much for your wonderful review of Plymbridge House
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Review from Niel B (Son-in-law of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has settled in with you very well, she's taking part in most or all of the activities, it's lovely to see her looking as well as she can be.
So I think you all do an amazing job at looking after everyone, I can't thank you enough. Xxx to all staff.
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you for your kind review and we are delighted that your mum has settled well and enjoying life at Plymbridge House
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Review from Joanne S (Daughter of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care home . Room is well equipped,
clean and well decorated ..office staff are so helpful, explain things . Care staff are so friendly, kind , caring , love chatting with the client's .. food is amazing .. nothing is too much trouble..
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you so much for your kind review. We agree that the staff are amazing
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Review from Beverly D (Stepdaughter of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Stepdad has been in Plymbridge house now for nearly 18 months, a couple of months ago he started needing more care as his needs are now greater, the patience, kindness and attention given to him is second to none, all the staff show him great respect and thoughtfulness, nothing is too much trouble
and all go above and beyond with his care.
Thank you to you all for your time and patience.
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you so much for your kind words. We have an amazing team who help us provide exceptional care
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Review from C H (Resident) published on 14 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Step mother firstly went to Plymbridge house and settled very quickly she called it home very quickly.
My Dad was not coping on his own and after spending time in hospital he decided he also wanted to join his wife at Plymbridge House
Amazing he is very happy and is enjoying his food and is very
settled
The staff have helped him to settle into the home environment.
Thank you to all the staff
I would highly recommend Plymbridge House
Reply from Stephen Arnold, Director at Plymbridge HouseThank you for taking the time to write a review. We're so pleased your step-mother and dad are so happy at Plymbridge House. The whole team will be really pleased and proud to receive the positive feedback. Thank you.
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Review from Y R (Daughter of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident in Plymbridge House for about six weeks and has settled in very well. The staff have gone to great lengths to bring her out of her shell and encourage her to join in the activities which she seems to enjoy. The cleanliness and standard of food are both first class. The staff
care is exemplary and nothing is too much trouble. When visiting they are more than happy to stop for a chat and keep me well informed on Mum's progress. I'm glad my Mum is in such good hands and would recommend Plymbridge House to anyone looking for a friendly caring home.
Reply from Stephen Arnold, Director at Plymbridge HouseThank you for all your lovely feedback. It's hugely appreciated by all of us. So pleased your mum has settled in well. Thank you.
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Review from Donna N (Daughter of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to write a further review for my dad, who lived at Plymbridge House, his home from home for the past 18 months, until he sadly passed last month. The end of life care the dedicated staff at Plymbridge gave to my dear dad was absolutely exceptional. He was tended to gently, and professionally
by all the wonderful carers who ensured his final days were pain free, dignified, and comfortable. We were able to be with dad freely, with no restrictions of time, and they also provided support to us as a family. We feel incredibly grateful that dad was in their kind care. If you are reading this review and contemplating your own, or a relatives move into Plymbridge, then I do not hesitate to recommend. Thank you Plymbridge, you are all angels.
Reply from Stephen Arnold, Director at Plymbridge HouseThank you so much for taking the time to write another review. Everyone at Plymbridge House will be so pleased to hear your positive feedback. Your dad will be missed by all. Thank you.
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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for Plymbridge House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.911 for Plymbridge House is calculated as follows: ( (420 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 460 Ratings = 4.911
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Plymbridge House is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jan 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 08 Feb 2026

We would love to welcome you to Plymbridge House. Please do contact us to visit or talk about your how we can help you.

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Awards / Recognitions (1)

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Meet the Team (1)

Samantha

Samantha Humphris

Job Title: Home Manager Joined: 2025

As Home Manager and registered nurse, I bring over 14 years of experience across residential care, hospital settings, and community nursing. My journey into care began through family influence and grew into a lifelong passion. I’ve worked my way up through a variety of roles, which gives me a deep respect for every part of the team and the importance each department plays in making a house a home.


I’m passionate about person-centred care and creating a warm, supportive environment where residents are truly known and valued. I’m also a strong advocate for people living with dementia, believing they should be empowered to live well, with meaning, joy, and the freedom to enjoy what they love each day.


My vision is for our home to grow with the needs of our community, providing high-quality, individualised care that reflects the diverse and changing needs of our ageing population. I work closely with families and staff to ensure we build trust, provide reassurance, and create a space where everyone feels safe, connected, and at home.


Outside of work, I’m happiest when spending time with my family and chocolate Labrador, or off on an adventure in my campervan. I’m also a very proud “cool auntie” to a bunch of brilliant nieces and nephews. Whether I’m getting in the sea at the beach, letting them do my hair and makeup, or getting messy baking in the kitchen, making memories with them is one of my greatest joys.

Frequently Asked Questions about Plymbridge House

What types of Care is Plymbridge House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Plymbridge House have?

There are 40 Single Rooms.

What are the Facilities & Services at Plymbridge House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Plymbridge House to the centre of Plymouth?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Plymbridge House to verify any information. View our terms and conditions. Plymbridge House has an Enhanced Service - more info.