Plymbridge House

3 Plymbridge Road, Plympton, Plymouth PL7 4LD
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9.9 80 Reviews
  • Plymbridge House, Plymouth
Plymbridge House is a former vicarage which has been extended and converted to provide care and support to residents. The home is located in a residential area of Plympton with nearby access to Plymouth with local shops located a short walking distance from the home. The home boasts a varied activities programme with lots to do but also quiet spaces for those that prefer. Bedrooms are a range of sizes with different facilities and welcome individuals in making the room their own.

Plymbridge has an outstanding reputation locally. Plymbridge House has close links with St Luke’s Hospice, and is accredited with their Six Steps, providing caring and compassionate end of life care.
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Care Provided by Plymbridge House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1740
  • Self-Funded Residential Dementia Care: £1300 – £1740

The fees are provided as guidance and an individual assessment will help confirm the fee

These prices are only a guideline, please contact Plymbridge House to find out the exact price for your requirements.

Contact Plymbridge House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Plymbridge House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Samantha Humphris (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • The home look forward to welcoming visitors. Should you wish to meet the manager making an appointment would be recommended.

Parking

  • Parking is available at Plymbridge House

Plymbridge House Reviews (80)

9.9

Plymbridge House has a Review Score of 9.9 (9.911) out of 10, based on 39 reviews in the last 2 years.
Over all time Plymbridge House has 80 reviews.

Overall Experience
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Reviewer Connection to Plymbridge House
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Total of 80, showing 21-40
Review from J S (Daughter-in-law of Resident) published on 31 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother-in-law moved in 3 weeks ago, and I have found the staff really kind. The care has been excellent.
The home is very clean. Senior staff are helpful and supportive.
And I would highly recommend the home to anyone looking for a care home.
Reply from Stephen Arnold, Director at Plymbridge HouseThank you for taking the time to write a review. The whole team will be really pleased to hear the positive feedback and recommending us! Thank you.
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Review from Ian B (Son of Resident) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Plymbridge House for almost 5 years now. He originally entered the home for 2 weeks of respite as he was struggling on his own. At home he had visiting carers twice a day but was not coping at all well and at the time, it didn't seem he had much time left for this world.
Once
at Plymbridge House care home he was reluctant to leave, he felt secure, and had care available and company there. He has remained at Plymbridge ever since and remains in good health almost 5 years later due to the care and support he receives.
The carers, seniors, admin, and managers have always been approachable, helpful, sportive and professional. I can only thank all at the home for their support to my father and to myself.
Reply from Stephen Arnold, Director at Plymbridge HouseSuch a lovely review, thank you. We really appreciate you taking the time to write such positive feedback. Thank you.
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Review from Julia P (Daughter of Resident) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been in the home now for just over 2 years. She has settled in well due to the lovely staff who are kind and caring. Nothing is too much trouble for them. They are all amazing. Any issues I have had have been redressed very quickly.
Reply from Stephen Arnold, Director at Plymbridge HouseThank you for writing such a lovely review. The whole team at Plymbridge will really appreciate your kind words. Thank you.
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Review from Chris H (Son of Resident) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every staff member is always willing to offer assistance. They have a smile and caring attitude regardless of the situation.
I visit during a weekday and often there is work in progress to improve the safety or conditions for the residents, so the home looks welcoming. I also notice the range of activities
that are on offer to ensure there is plenty of opportunities to live life to the full.
I always feel my Mother is being given the best care.
Many thanks to all the staff for their hard work and dedication.
Reply from Stephen Arnold, Director at Plymbridge HouseThank you for writing a review. Your feedback is very much appreciated. Thank you.
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Review from Andy W (Niece of Resident) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I visited our aunt. She is looking well and enjoys the meals. She appears to be well cared for. The home is clean and the staff are very friendly and helpful. Office staff have also been very helpful with any queries.
Reply from Stephen Arnold, Director at Plymbridge HouseThank you for the review. It means a lot to the whole team to hear your positive feedback. Thank you.
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Review from Jim C (Son-in-law of Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother-in-law has been a resident at Plymbridge House for seven years and has always received excellent care.
Reply from Stephen Arnold, Director at Plymbridge HouseThank you for taking the time to write a review of our home. We're really pleased that both you and your mother-in-law are happy at Plymbridge House. Thank you.
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Review from Claire C (Daughter of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The most outstanding aspect of Plymbridge House is the staff. The senior carers are totally focused on the residents. The care assistants, I haven't met one yet who I wouldn't trust with my Mother. She has always been treated with kindness and respect. The staff are always cheerful despite the long
hours. I have no hesitation in recommending Plymbridge House to anyone's parents or relatives needing care.
Reply from Stephen Arnold, Director at Plymbridge HouseThank you so much for leaving such a lovely review. The whole care team at Plymbridge will be delighted to hear your feedback. Thank you.
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Review from Darren M (Son-in-law of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
On searching around for a home for our father we were concerned as you always hope you have picked the right one. After 1wk of him being a resident we cannot stress how we feel we have struck gold. Everything the staff do is centred around making the residents feel at home and nothing is too much trouble.
Social activities are regular and socialising is encouraged. The facilities are excellent and the food is delicious. Residents' family and friends are encouraged to get as much involved as they wish to. I truly cannot find 1 negative regarding his care or the home. On each visit I find something more I'm impressed with!
I would really like to thank every member of staff for their help and professionalism.
Before looking anywhere else I would check this home out 1st.
Reply from Stephen Arnold, Director at Plymbridge HouseHello and thank you for such a wonderful review. We appreciate how hard the initial decision making can be. We're so pleased you're pleased! The whole team at Plymbridge will be delighted to hear your positive feedback. Thank you, Stephen.
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Review from Anya M (Daughter of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having placed my father in the care of Plymbridge House I've had nothing but positive things to say about it. It has exceeded all my expectations. It's not been an easy transition for myself as I've only ever seen my dad so mobile and independent. Everyone has been caring and patient with him encouraging
him to keep going with being mobile and sociable.
Home from home.
Reply from Stephen Arnold, Director at Plymbridge HouseThank you for taking the time to write a review. We're so pleased to hear your positive feedback. Our team at Plymbridge will be proud to hear the appreciation for their care. Thank you, Stephen.
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Review from Yvette H (Daughter of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care and support. Nothing is too much trouble. Treated with dignity and respect at all times. The meals are very nutritious and varied each day. Residents are encouraged to participate in social activities on a daily basis. Entertainers come in regularly to sing to the residents and encourage
residents to participate. During the warmer months residents are encouraged to sit in the garden. Family and friends of residents are always made to feel welcome.
Reply from Stephen Arnold, Director at Plymbridge HouseHello and thank you for writing a review for us. It's great for everyone at Plymbridge House to hear your positive feedback. Thank you.
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Review from Pat T (Daughter of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been there nearly 3 years, over the last 12 months she has needed more care, they couldn't do any more for her physically or mentally, they are wonderful and so understanding of my mum and myself, my mum loves the people that care for her which puts my mind at rest, she's nearly 95 and I
don't think I would still have her if she wasn't there, all the staff are lovely and so very patient and understanding.
Reply from Stephen Arnold, Director at Plymbridge HouseLovely review, thank you. We really appreciate you taking time to write a review. The whole team at Plymbridge will be so pleased to hear your positive feedback. Thank you.
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Review from C B (Daughter of Resident) published on 12 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had a two-week respite stay at Plymbridge House. She is prone to falling, but I'm happy to say that Mum had no falls here. Activities were good to keep Mum occupied and we even had a singalong one day. She enjoyed the food. Thanks to all the staff. Would be happy for Mum to have another stay here.
Reply from Stephen Arnold, Director at Plymbridge HouseThank you for taking the time to write a review. We're so pleased that the respite care worked well for you and your mum. The whole team will be really pleased to hear your positive feedback. Thank you.
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Review from Geoffrey H (Friend of Resident) published on 26 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been visiting a friend at Plymbridge House for about a year and I meet members of the staff, everyone is friendly, helpful and my friend is happy and well cared for. The home is fresh and clean. Everyone seems happy.
I don't have much experience visiting care homes and so things like food and
drink, management, security, and facilities I don't really know about. I think the home-baked cakes look good. The staff are engaged with the residents and often activities are organised in the conservatory. Altogether a very happy atmosphere. If I had more care homes experience to compare I would not be surprised if Plymbridge House is near the top.
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Review from Teresa R (Friend of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my friend on a regular basis, mainly every week.
I am impressed by the friendly professional welcome I always receive at Plymbridge House. My friend is well looked after by the staff in a professional way, friendly, kind caring. They arrange a number of activities for all the residents.
The
home is clean tidy efficient and caring.
I would recommend to friends/family.
Reply from Stephen Arnold, Director at Plymbridge HouseThank you for taking the time to write such a positive review. The whole team at Plymbridge House will be delighted to hear the great feedback. Thank you.
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Review from M G (Daughter of Resident) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for several years now and my dad was a resident prior to her. We are always welcomed with a smile and staff always make time to discuss how Mum is doing or if they have any concerns. Likewise, we are encouraged to bring up any concerns we may have and these are dealt with
promptly and sympathetically.
We are extremely happy with the care Mum receives at Plymbridge and always feel reassured that she is content.
All I can say is thank you from the bottom of our hearts.
Reply from Stephen Arnold, Director at Plymbridge HouseThank you for writing such a lovely review of our home. We're so pleased to hear your positive feedback. Thank you.
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Review from R M (Nephew of Resident) published on 5 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear auntie has been in your care for a number of years now, and all I can say is the general ambience of the establishment is that of friendly, accommodating, caring and fun. I am happy with the care that she receives and the professionalism of the staff. I know that she is happy with you.
Reply from Stephen Arnold, Director at Plymbridge HouseThank you for writing a review; we really appreciate it. Thank you for the positive feedback. The whole team will be delighted to hear it. Thank you.
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Review from Helen H (Daughter of Resident) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum said she would never go into a Home, but now she is here she doesn't want to be anywhere else. The staff are always on hand (with a smile) to help her - and to help me with any queries I might have. They are all very friendly and patient with Mum. She feels safe in the Home and has made lots
of new friends during the time she has been there. The Administration team explained everything to us and made the process of moving her into the Home very easy.
Reply from Stephen Arnold, Director at Plymbridge HouseThank you for taking the time to write a review and leave some lovely feedback for the team. Everyone at Plymbridge is so pleased your mum has settled in so well. Thank you.
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Review from Jilly H (Daughter of Resident) published on 12 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Plymbridge House has been a Godsend to us as a family. My mother has advanced dementia and the care we see her getting is second to none. My sister, brother and I would agree that everyone at the home is consistently friendly, helpful and kind whenever we visit. The staff are lovely with Mum and very
compassionate towards us too as we see our mum deteriorating. Mum's faith is important to her and staff will read the Bible to her or find hymns for her to listen to.
The house as a whole has a happy and friendly feel to it. It is always clean, welcoming and even sweet-smelling. There is often laughter, music and plenty of activities which all can join. There are well-balanced, nutritious meals and treats for the sweet-toothed. Drinks are always offered to residents and visitors and whilst a routine exists, there is also flexibility.
Plymbridge House stands out as an exceptional Care Home as far as I'm concerned and I would recommend it to anyone. Thanks guys! Keep up the good work!
Reply from Stephen Arnold, Director at Plymbridge HouseThank you for taking the time to write such a lovely review. We're really pleased that both your family and your mum are getting the best care. The whole team will be delighted to hear this lovely feedback. Thank you.
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Review from L B (Son of Resident) published on 4 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the care that Mum is receiving and it is comforting for us all to know that Mum is safe. Staff are always very welcoming when we visit. The gardens and the home are always kept in a very clean and tidy condition.
Reply from Louise Arnold, Managing Director at Plymbridge HouseThank you so much for the positive review of Plymbridge House.
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Review from Bob F (Son of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has gradually settled into life at Plymbridge, having been used to independent living. Within a couple of weeks, she is seeing it as her new home and taking part in the wide range of activities available to her.
This is down to the professionalism of the staff. The standard of care is excellent
and is reflected in the positive, caring and friendly attitude of all staff from the senior team through to the cleaners. Thank you all for going the extra mile to smooth Mum's path.
Reply from Stephen Arnold, Director at Plymbridge HouseThank you for taking the time to write a review. We really appreciate the feedback. The whole team will be delighted to hear such positive comments about your mum settling in well to life at Plymbridge House. Thank you.
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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for Plymbridge House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.911 for Plymbridge House is calculated as follows: ( (420 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 460 Ratings = 4.911
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Plymbridge House is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jan 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 08 Feb 2026

We would love to welcome you to Plymbridge House. Please do contact us to visit or talk about your how we can help you.

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Awards / Recognitions (1)

Meet the Team (1)

Samantha

Samantha Humphris

Job Title: Home Manager Joined: 2025

As Home Manager and registered nurse, I bring over 14 years of experience across residential care, hospital settings, and community nursing. My journey into care began through family influence and grew into a lifelong passion. I’ve worked my way up through a variety of roles, which gives me a deep respect for every part of the team and the importance each department plays in making a house a home.


I’m passionate about person-centred care and creating a warm, supportive environment where residents are truly known and valued. I’m also a strong advocate for people living with dementia, believing they should be empowered to live well, with meaning, joy, and the freedom to enjoy what they love each day.


My vision is for our home to grow with the needs of our community, providing high-quality, individualised care that reflects the diverse and changing needs of our ageing population. I work closely with families and staff to ensure we build trust, provide reassurance, and create a space where everyone feels safe, connected, and at home.


Outside of work, I’m happiest when spending time with my family and chocolate Labrador, or off on an adventure in my campervan. I’m also a very proud “cool auntie” to a bunch of brilliant nieces and nephews. Whether I’m getting in the sea at the beach, letting them do my hair and makeup, or getting messy baking in the kitchen, making memories with them is one of my greatest joys.

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