Plymbridge House

3 Plymbridge Road, Plympton, Plymouth PL7 4LD
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9.9 72 Reviews
  • Plymbridge House, Plymouth
Plymbridge House is a former vicarage which has been extended and converted to provide care and support to residents. The home is located in a residential area of Plympton with nearby access to Plymouth with local shops located a short walking distance from the home. The home boasts a varied activities programme with lots to do but also quiet spaces for those that prefer. Bedrooms are a range of sizes with different facilities and welcome individuals in making the room their own.

Plymbridge has an outstanding reputation locally. Plymbridge House has close links with St Luke’s Hospice, and is accredited with their Six Steps, providing caring and compassionate end of life care.
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Care Provided by Plymbridge House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1450
  • Self-Funded Residential Dementia Care: £1100 – £1450

The fees are provided as guidance and an individual assessment will help confirm the fee

These prices are only a guideline, please contact Plymbridge House to find out the exact price for your requirements.

Contact Plymbridge House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Plymbridge House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Samantha Humphris (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • The home look forward to welcoming visitors. Should you wish to meet the manager making an appointment would be recommended.

Parking

  • Parking is available at Plymbridge House

Plymbridge House Reviews (72)

9.9

Plymbridge House has a Review Score of 9.9 (9.913) out of 10, based on 33 reviews in the last 2 years.
Over all time Plymbridge House has 72 reviews.

Overall Experience
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Reviewer Connection to Plymbridge House
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Review from Ian G (Son of Resident) published on 6 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to Plymbridge House from hospital in 2019 in quite a bad way. The love, care and attention shown to her by all the staff at the care home has resulted in her transformation back to the mum the family knows and loves.
Thank you.
Reply from Stephen Arnold, Director at Plymbridge House

Thank you for writing such a great review. The whole team will be delighted to hear the positive feedback. Thank you.

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Review from Margaret M (Daughter of Resident) published on 25 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Plymbridge House and their staff are such a caring and welcoming place for your loved ones to stay. The staff there keep them safe and cared for and make them and yourself feel like family. You are always welcome to talk out worries and problems you are feeling and the staff will always listen and give
advice. There has never been a time that I have had to complain about anything and I would wholeheartedly say that if you or a loved one has to make that decision of becoming a resident (and I know how hard and heartbreaking this is), Plymbridge House is a lovely, welcoming, happy home to stay.
Reply from Stephen Arnold, Director at Plymbridge House

Thank you for taking the time to write such a lovely review. The team will be so pleased to hear such positive feedback. Thank you.

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Review from M P (Daughter of Resident) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you all at Plymbridge House for the care you have shown my mum it is so appreciated.
Whenever I see the daytime staff team I am always impressed with their caring and friendly attitude. This consistency has been key to helping my mum on good days and not-so-good days. You have helped Mum join
in activities which has been key in helping her mix and settle.
Reply from Stephen Arnold, Director at Plymbridge House

Thank you for taking the time to write a review. We're so pleased that you and your mum are appreciating and enjoying the care at Plymbridge House. The team will enjoy hearing such a lovely review. Thank you again.

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Review from Glyn G (Son of Resident) published on 10 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident of Plymbridge House for nearly 3-years, and she is very happy with her room and the communal areas in the home. My father has also just moved into the home following illness and a severe fall, which left him with restrictive movement. The members of our family are all very
happy with the staff and management at the home, and we thank them for the care they provide to our parents.
Reply from Stephen Arnold, Director at Plymbridge House

Thank you so much for writing a review of Plymbridge House. We're so pleased that your mother is happy and that you and your family feel the same. Your feedback will be very much appreciated by all the team at Plymbridge House. Thank you.

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Review from Maureen M (Daughter of Resident) published on 23 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Plymbridge House in 2016 after breaking her hip. My sister and I chose it because it felt like home. We did not know then how important the warm friendly atmosphere would become when the arrival of the Covid pandemic stopped family visiting and taking Mum out. The Senior care staff,
Health Care Assistants and all the people working to keep the home functioning smoothly did everything to keep Mum and her fellow residents as well and happy as they possibly could.


They helped us keep in touch daily and, when we could not be with Mum, the staff were not only caring for her but being friends and family to her. Recently, aged 95 and over five years after making Plymbridge her home, our mother became very ill. My sister and I were enabled to spend a great deal of time with her until she sadly died. We saw so clearly how much the staff cared about her and are extremely grateful for the kindness and support they have given to Mum and to us.

Reply from Stephen Arnold, Director at Plymbridge House

Thank you so much for taking the time to write such a lovely review of Plymbridge House. Recognising the homely feel and care of the staff means a huge amount to us. I will share your review with all of the team. Thank you again for writing a review. My thoughts are with you and your sister.

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Review from J S (Next of Kin) published on 11 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has just come to Plymbridge House a few months ago. I must say the staff have been very kind to her. Most kind to me when I ring them up.
Reply from Louise Arnold, Managing Director at Plymbridge House

Thank you for your review of Plymbridge House. We have a great team of caring professional staff and I am glad you and your friend have experienced that.

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Review from J S (Niece of Resident) published on 6 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After making the difficult decision to give up her home and move into care, she has settled in extremely well thanks to each and every member of staff. In what are extremely challenging times they have given their all to make her feel at home and include her in everything that is going on. Can I also
mention the fantastic gardens, which are so welcoming!.
Reply from Louise Arnold, Managing Director at Plymbridge House

Thank you so much for the wonderful review of Plymbridge House. The staff all work extremely hard to help everyone settle into their new home. We love the garden too!

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Review from Jill F (Daughter of Resident) published on 6 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been living at Plymbridge House for over 3 years. I have always had every confidence in the staff care provided, it quickly became a home from home for her. I have never had any concerns with the care provided, this has been particularly reassuring over the last year when I couldn't see
mum due to the pandemic. When visiting is allowed I have always been made to feel welcome and you quickly feel you are amongst friends, when I couldn't visit I was kept up t date and informed of any changes.
Reply from Louise Arnold, Managing Director at Plymbridge House

Thank you for writing your review of Plymbridge. I certainly hope we can all continue to safely see family. Thank you for your kind words I will share with the team at Plymbridge that work hard to deliver exceptional care.

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Review from Tracey P (Daughter of Resident) published on 14 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel that the staff of Plymbridge House have been very kind and considerate to my mum. The senior care staff and the HCAs work extremely hard to deliver a high standard of care. I am also grateful for the extremely conscientious way in which all of the staff work to keep my mum safe.
Reply from Louise Arnold, Managing Director at Plymbridge House

Thank you for your review of Plymbridge House, we do appreciate families taking the time to share their experience. It has certainly been tough working through the pandemic but the staff have worked tirelessly and are committed to providing exceptional care.

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Review from M D (Daughter of Resident) published on 28 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father (now sadly passed away) was a resident at Plymbridge House and the care given to him was excellent. My mother is a current resident at Plymbridge and again the family and myself are extremely happy with the care Mum is given.
Despite the Covid restrictions this year, we have been able to
stay in touch with Mum through "FaceTime", (Mum's choice) and the staff have kept us informed of any news at all times. Plymbridge is an excellent care home and long may it continue.
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Review from Angela A (Daughter of Resident) published on 16 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother contracted Covid, and although she is 98, she was so well cared for that she managed to overcome the illness. Without the care and dedication of the staff, she would not be with us now. Big thank you to you all.
Reply from Louise Arnold, Managing Director at Plymbridge House

Thank you for your review, which we will share with the staff.

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Review from Jill B (Daughter of Resident) published on 7 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has lived at Plymbridge House since 2016. We chose it because of the homely, friendly feel and beautiful gardens. She has been happy there and enjoyed making friends with other residents. The wonderful care and attention she received together with regular visits or outings with the family
were key to her well-being. During the past year, Mum has found the changes difficult but all the staff have done their very best to help her cope and accept them. This includes supporting her with FaceTime and phone calls. Unfortunately in January she tested positive with Covid-19 and was not expected to live. The staff at Plymbridge House coped admirably in very difficult circumstances and their care of her was exemplary. They also went out of their way to ensure my sister and I were able to visit when she was very sick and gave us daily updates. Thankfully she has recovered and is now enjoying many of the excellent activities and the company of friends again.
Reply from Louise Arnold, Managing Director at Plymbridge House

Thank you so much for writing a wonderful review of Plymbridge House, it's been a tough time for everyone but we are so glad to have residents, families and staff support. Thank you.

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Review from Guy B (Son of Resident) published on 10 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has lived at Plymbridge House for a year now. He is happy, safe and extremely well cared for, we can rest easy knowing how well the staff support him. During the pandemic, we've been able to visit face to face, very safely. The staff get his sense of humour well and understand how to make him laugh.
They go above and beyond; birthday cake, hunting the shops for jellied eels and allowing us to bring in his precious KFC! They keep in regular communication.
Reply from Louise Arnold, Managing Director at Plymbridge House

Thank you so much for sharing your experience to date. We will certainly share with the staff team.

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Review from Martin B (Son of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was admitted to this home after a case of neglect at another residential home and against her wishes and mine.
From the minute we stepped in the door of Plymbridge House the caring staff made her feel welcomed and assured her they would do everything they could for her and that is exactly what
they did until she passed away two weeks ago.
I cannot thank them enough as I knew she was well cared for, happy and as her needs changed to palliative she was nursed to the highest standard. During Covid when we were not allowed in and she needed our company more, we were confident that they were there for her and I had no worries, which was so reassuring in these horrible times.
The staff were always cheerful, took time to speak to us and were willing to help us in any way they could, nothing was too much trouble.
Reply from Louise Arnold, Managing Director at Plymbridge House

Thank you so much for your kind review and we will pass on your praise to the staff. We know that they work hard to ensure everyone has the best care possible. We are sorry for your loss.

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Review from J S (Daughter of Resident) published on 26 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Plymbridge House for a period of convalescence following a fall and hospital treatment. She has been looked after and cared for by staff at all levels with great care and respect. I am grateful to them for their patience and understanding towards her. I would have no hesitation
at all in recommending this care home.
Reply from Louise Arnold, Managing Director at Plymbridge House

Thank you for your positive review of Plymbridge House. We will share with all the staff who provide great care every day.

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Review from Allison F (Daughter of Resident) published on 2 November 2018 Submitted via Website • Report
Overall Experience 2.0 out of 5
We found the level of care given at Plymbridge House depended on which staff were on. Some staff were very caring towards our mother and others gave us the impression that she was more of a problem than a resident coming to terms with massive changes in her life. Some staff would help mum become settled
when she was anxious or low whereas others would not give her the time of day. They have a dementia kite but we believe that they should have more training when dealing with patients who have problems relating to this illness. The setting of the home is lovely but we believe staff need more training.
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Review from P R (Wife of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Plymbridge House care home has been marvellous for my husband we could not have picked a more caring happy and thoughtful home to end his days.
Their constant attention and being treated with so much dignity makes this more bearable for us to accept.
We also thank Plymbridge House for their concern
and caring ways towards us as a family.
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Review from Keith M (Son of Resident) published on 17 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Plymbridge House on discharge from hospital, after suffering a number of falls at home in December 2016. At the time she had Parkinson's Disease and was declining rapidly.
Whilst not keen on the idea of residential care, it was obvious that this was necessary for her safety. I
found the concept initially difficult but was greatly assisted by the Manager and senior care staff, who were all outstanding.
As Mum's condition worsened and dementia took hold, she was increasingly difficult to manage. The staff at Plymbridge House were brilliant at coping with Mum and went 'beyond the call of duty' many times to ensure she was safe and reassured.
Their communication with me was superb and I always felt reassured that Mum was safe and comfortable.
I have nothing but praise for all of the staff. They are an outstanding group of individuals, who are very good at what they do. I would happily recommend Plymbridge House to anyone, without reservation.
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Review from Pauline B (Respite Resident) assisted by family/friend published on 5 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have never met such kind, gentle and helpful girls in every way possible. I couldn't wish for a better place ever. The food is beautiful and I would recommend the home to everyone.
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Review from S M (Daughter of Resident) published on 11 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and manager are fantastic. They really care about their customers. Family members are looked after, you have only to ask and they will go the extra mile.


My mother has been there for approximately 2 and a half years. I cannot speak more highly of them.

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Current Review Score: 9.9 (9.913)

Overview of Review Score

The Review Score of 9.9 (9.913) out of 10 for Plymbridge House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.913 for Plymbridge House is calculated as follows: ( (358 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 391 Ratings = 4.913
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Plymbridge House is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jan 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 07 Oct 2025

We would love to welcome you to Plymbridge House. Please do contact us to visit or talk about your how we can help you.

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Awards / Recognitions (1)

Meet the Team (1)

Samantha

Samantha Humphris

Job Title: Home Manager Joined: 2025

As Home Manager and registered nurse, I bring over 14 years of experience across residential care, hospital settings, and community nursing. My journey into care began through family influence and grew into a lifelong passion. I’ve worked my way up through a variety of roles, which gives me a deep respect for every part of the team and the importance each department plays in making a house a home.


I’m passionate about person-centred care and creating a warm, supportive environment where residents are truly known and valued. I’m also a strong advocate for people living with dementia, believing they should be empowered to live well, with meaning, joy, and the freedom to enjoy what they love each day.


My vision is for our home to grow with the needs of our community, providing high-quality, individualised care that reflects the diverse and changing needs of our ageing population. I work closely with families and staff to ensure we build trust, provide reassurance, and create a space where everyone feels safe, connected, and at home.


Outside of work, I’m happiest when spending time with my family and chocolate Labrador, or off on an adventure in my campervan. I’m also a very proud “cool auntie” to a bunch of brilliant nieces and nephews. Whether I’m getting in the sea at the beach, letting them do my hair and makeup, or getting messy baking in the kitchen, making memories with them is one of my greatest joys.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Plymbridge House to verify any information. View our terms and conditions. Plymbridge House has an Enhanced Service - more info.