Plymbridge House

My Mum said she would never go into a Home, but now she is here she doesn't want to be anywhere else. The staff are always on hand (with a smile) to help her - and to help me with any queries I might have. They are all very friendly and patient with Mum. She feels safe in the Home and has made lots of new friends during the time she has been there. The Administration team explained everything to us and made the process of moving her into the Home very easy.

Plymbridge House stands out as an exceptional Care Home as far as I'm concerned and I would recommend it to anyone. Thanks guys! Keep up the good work!

We are very happy with the care that Mum is receiving and it is comforting for us all to know that Mum is safe. Staff are always very welcoming when we visit. The gardens and the home are always kept in a very clean and tidy condition.

This is down to the professionalism of the staff. The standard of care is excellent and is reflected in the positive, caring and friendly attitude of all staff from the senior team through to the cleaners. Thank you all for going the extra mile to smooth Mum's path.

My mother has been made to feel very welcome by all the staff who have been very friendly and supportive helping her to settle in. She has been treated with dignity and respect at all times. Mum also really enjoys the food, there is always plenty on offer and of a high standard. I can not thank the staff enough, this is a lovely home, all that I could have hoped for my mum.

My husband's stay at Plymbridge House has been so much better by the love and care he has received from all the staff. Everyone has been so kind and understanding of his needs. The meals have been so nice, fresh and homemade. I cannot thank them all enough for their care and love. Thank you.

A very big thank you from myself and family, may Plymbridge continue keeping residents safe, well, and very happy.

I feel that my mum was getting excellent care within the home and the staff are very professional and very caring towards my mum and all the residents. Every time I'm down there they're so professional, do things with them such as activities, singers and keep them occupied for many hours. The whole staff are very friendly and genuine. I regularly take my mum to the dining room which is fantastically laid out and she enjoys her meals at the home. I think her experience in the home she is enjoying it because it's very homely.

I feel confident that she is receiving the best possible care and I hope that she will remain as happy as she is today.

Since my uncle became a resident earlier this year, I have been extremely happy with the care he has received. Staff quickly got to know him and to understand his needs, and so far, have been, without exception, compassionate, caring and kind. Always welcoming and friendly, they have been brilliant at keeping me informed of his progress and any needs, and in many ways, I feel that they have changed his life for the better, providing companionship and entertainment. Thank you to all the staff, and in my experience, you are a shining example of how a care home should be - Plymbridge House feels more like a family than an institution.

My elderly mother has recently become a resident at Plymbridge House and I have been very impressed by the quality of care given to her and residents alike when I have visited. The staff are always welcoming and happy. They work hard to ensure the best possible care and support and have been brilliant with Mum. This has helped her to settle into her new home. Mum is happy to know she has support by day and by night and is well cared for. She enjoys the many activities and entertainment and sitting outside in the lovely garden. Recently, she enjoyed a morning out with a small group for coffee and cake. Overall, this is the best place for mum where she can now be worry-free and enjoy her days in a relaxed and happy environment.

From the moment my mother moved into Plymbridge House, she was made to feel special and told it was her home. Every member of staff and management have been brilliant. My family know that she is cared for and safe being shown kindness and top-rate care in a lovely building.

Thank you.

Plymbridge House and their staff are such a caring and welcoming place for your loved ones to stay. The staff there keep them safe and cared for and make them and yourself feel like family. You are always welcome to talk out worries and problems you are feeling and the staff will always listen and give advice. There has never been a time that I have had to complain about anything and I would wholeheartedly say that if you or a loved one has to make that decision of becoming a resident (and I know how hard and heartbreaking this is), Plymbridge House is a lovely, welcoming, happy home to stay.

Whenever I see the daytime staff team I am always impressed with their caring and friendly attitude. This consistency has been key to helping my mum on good days and not-so-good days. You have helped Mum join in activities which has been key in helping her mix and settle.

My mother has been a resident of Plymbridge House for nearly 3-years, and she is very happy with her room and the communal areas in the home. My father has also just moved into the home following illness and a severe fall, which left him with restrictive movement. The members of our family are all very happy with the staff and management at the home, and we thank them for the care they provide to our parents.

My mother moved to Plymbridge House in 2016 after breaking her hip. My sister and I chose it because it felt like home. We did not know then how important the warm friendly atmosphere would become when the arrival of the Covid pandemic stopped family visiting and taking Mum out. The Senior care staff, Health Care Assistants and all the people working to keep the home functioning smoothly did everything to keep Mum and her fellow residents as well and happy as they possibly could.

They helped us keep in touch daily and, when we could not be with Mum, the staff were not only caring for her but being friends and family to her. Recently, aged 95 and over five years after making Plymbridge her home, our mother became very ill. My sister and I were enabled to spend a great deal of time with her until she sadly died. We saw so clearly how much the staff cared about her and are extremely grateful for the kindness and support they have given to Mum and to us.

My friend has just come to Plymbridge House a few months ago. I must say the staff have been very kind to her. Most kind to me when I ring them up.

After making the difficult decision to give up her home and move into care, she has settled in extremely well thanks to each and every member of staff. In what are extremely challenging times they have given their all to make her feel at home and include her in everything that is going on. Can I also mention the fantastic gardens, which are so welcoming!.

My mother has been living at Plymbridge House for over 3 years. I have always had every confidence in the staff care provided, it quickly became a home from home for her. I have never had any concerns with the care provided, this has been particularly reassuring over the last year when I couldn't see mum due to the pandemic. When visiting is allowed I have always been made to feel welcome and you quickly feel you are amongst friends, when I couldn't visit I was kept up t date and informed of any changes.