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Set in a characterful Victorian villa with peaceful gardens and lovely views, Greycliffe Manor offers a calm, homely environment. Rooms are well-appointed, spacious and comfortable, with many...
Greycliffe Manor is a small, friendly residential care home in Torquay where your loved one can feel safe – and truly belong. The home has just 25 beds and holds an exceptional review score on carehome.co.uk, reflecting strong, consistent feedback from families and residents.
Set in a characterful Victorian villa with peaceful gardens and lovely views, Greycliffe Manor offers a calm, homely environment. Rooms are well-appointed, spacious and comfortable, with many overlooking the gardens. Outside, the enclosed grounds provide a secure space for fresh air, quiet time or gardening hobbies.
The team supports older people whose mobility, memory or general health may be starting to decline. Trained, compassionate staff provide the right level of help at each stage – from promoting independence and offering light assistance, through to full day-to-day support, memory care and end-of-life care. In a home of this size, no one gets lost in the crowd and staff get to know residents well: their routines, preferences and what helps them feel at ease.
Life at Greycliffe Manor is warm and connected. The 'Mind, Body & Soul' activities programme is designed to support overall wellbeing, with options such as gentle exercise, music and reminiscence, crafts, conversation and time in the garden. Communal areas encourage friendships and social contact, while quieter spaces are available for those who prefer a calmer atmosphere. Family involvement is welcomed and encouraged, with strong relationships seen as essential to quality of life.
Greycliffe Manor offers day care, respite and long-term residential care, providing a genuine home-from-home for older people and peace of mind for their families.
Care Provided by Greycliffe Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Greycliffe Manor to confirm what's included and get a personalised quote:
Book now and get 4 weeks for the price of 3!
The price(s) shown are provided by the care home. Contact Greycliffe Manor for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Rose Care Group
- Private Owned
Person in charge
- Clare Potton (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (25)
Visiting
- No appointment is necessary and you are welcome to visit at your convenience.
Parking
- Ample free parking available on-site.
Greycliffe Manor Reviews (55)
Greycliffe Manor has a Review Score of 9.9 (9.922) out of 10, based on 19 reviews in the last 2 years.
Over all time Greycliffe Manor has 55 reviews.
Since my grandma became a resident, she has been treated and cared for very well. On all my visits, the staff have all been very welcoming and you can tell they genuinely care. I'm so pleased my grandma is being cared for in such a great environment and by an even greater team of people. Thank you.
Since my grandma became a resident, she has been treated and cared for very well. On all my visits, the staff have all been very welcoming and you can tell they genuinely care. I'm so pleased my grandma is being cared for in such a great environment and by an even greater team of people. Thank you.
We are as a family extremely pleased with all the care and attention he is given, considering how difficult my father can be. All the staff are so warm and welcoming to all of us, letting us know of his daily and weekly state of mind and phyical well being. We would all like to say a very big thank...
We are as a family extremely pleased with all the care and attention he is given, considering how difficult my father can be. All the staff are so warm and welcoming to all of us, letting us know of his daily and weekly state of mind and phyical well being. We would all like to say a very big thank you to all the staff for the care and attention my father and the family are given. Such warm consideration and will and have recommended Greycliffe Manor to others. Thank you again.
Providing compassionate, person-centred care and maintaining open communication with families are priorities...
Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that both your father and your family feel so well supported at Greycliffe Manor.Providing compassionate, person-centred care and maintaining open communication with families are priorities for us, so it is wonderful to know that you feel informed and reassured about your father's wellbeing. Your appreciation for the warmth and dedication of our team means a great deal, and we will be sure to share your thanks with them.
We are especially grateful for your recommendation and for the trust you have placed in us. Supporting not only our residents but also their loved ones is at the heart of everything we do. Thank you again for your thoughtful feedback and for allowing us to care for your father.
I can't tell you what a difference being here has made to my mum. She wasn't eating, sleeping and had 2 falls. She is safe, much happier, eating great and really more positive. The staff are all fabulous, keep you well informed all the way. 5 Stars, thank you.
I can't tell you what a difference being here has made to my mum. She wasn't eating, sleeping and had 2 falls. She is safe, much happier, eating great and really more positive. The staff are all fabulous, keep you well informed all the way. 5 Stars, thank you.
We are truly pleased to hear that your mum is now feeling safer, happier, and more settled. Supporting residents to regain their confidence, wellbeing, and enjoyment of daily life is exactly what we aim to do, so...
Thank you so much for taking the time to share your experience with Greycliffe Manor.We are truly pleased to hear that your mum is now feeling safer, happier, and more settled. Supporting residents to regain their confidence, wellbeing, and enjoyment of daily life is exactly what we aim to do, so it means a great deal to know weve made a positive difference.
Your kind words about the team and their communication will be shared with them feedback like this really does mean a lot and motivates us to continue providing the best care possible.
Thank you again for your lovely review and for trusting us with your mums care.
The Greycliffe Manor Team
Since I have been here I have found all my needs have been met. The food is good and varied. We enjoy crafts, outings, exercise group and entertainments, any worries or concerns that I have. I have a really good team of carers/management that I can turn to which I often do. In the evening many...
Since I have been here I have found all my needs have been met. The food is good and varied. We enjoy crafts, outings, exercise group and entertainments, any worries or concerns that I have. I have a really good team of carers/management that I can turn to which I often do. In the evening many residents in the lounge and watch TV.
Thank you for your lovely review. We love having you in the Greycliffe family, and are glad that we have been able to meet your needs and that you are enjoying life here.
My mum came into Greycliffe after being in hospital to give me some respite due to my health, very friendly staff. Mum settled in well. Good very good. Residents friendly. Hope to have more respite in May when we go away, and more in future. It's very clean.
My mum came into Greycliffe after being in hospital to give me some respite due to my health, very friendly staff. Mum settled in well. Good very good. Residents friendly. Hope to have more respite in May when we go away, and more in future. It's very clean.
We're...
Thank you so much for taking the time to share your feedback. We're really pleased to hear that your mum settled in well with us and that you found the team friendly and welcoming. It's also lovely to know you felt reassured by the cleanliness of the home and the atmosphere among residents.We're glad we could support you with some respite following your mum's hospital stay, and we'd be very happy to welcome her back again in May and in the future. Thank you again for your kind comments - they mean a great deal to our whole team.
Warm regards,
Claire
My mum has been a resident at Greycliffe Manor for over two years and she felt at home there straight away. The access from the lounge straight into the long garden gave her the sense of freedom that she craved. The staff are superb at encouraging and supporting her, and show genuine love and...
My mum has been a resident at Greycliffe Manor for over two years and she felt at home there straight away. The access from the lounge straight into the long garden gave her the sense of freedom that she craved. The staff are superb at encouraging and supporting her, and show genuine love and care for her and all of the residents that I see and talk to. My family and I are so grateful to the staff for the care given to my mum.
Your words...
Thank you so much for taking the time to share such a thoughtful and kind review. We are truly delighted to hear that your mum felt at home at Greycliffe Manor from the very beginning and that the garden and lounge access have given her the sense of freedom that is so important to her.Your words about our staff mean a great deal to us. The team are deeply committed to providing genuine, person-centred care, and it is incredibly rewarding to know that this is felt not only by your mum but also by you and your family.
Thank you again for your trust and appreciation - it really does mean a lot to everyone at Greycliffe Manor.
Warm regards,
Claire
The home is cosy and friendly with daily activities to engage residents. My mother loved pottering about the garden. The food was tempting and every member of staff friendly. I would certainly say that Greycliffe Manor has a good heart.
The home is cosy and friendly with daily activities to engage residents. My mother loved pottering about the garden. The food was tempting and every member of staff friendly. I would certainly say that Greycliffe Manor has a good heart.
Hello Andrew, Thank you so much for your kind review. As the area manger I know the staff work very hard to ensure the residents are happy and comfortable.
Thank you for all you do when I come to stay.
Thank you for all you do when I come to stay.
Thank you so much for your kind words! We are delighted to hear that you enjoy your stays at Greycliffe Manor and feel happy and cared for. It means a lot to our team to know that our effortswhether remembering names, providing friendly service, or offering tasty meals and treatsare appreciated. We look forward to welcoming you back again soon!
Mum has been going to Greycliffe for respite since New Year of 2025. She tends to go in for a week at a time and while at first, she was reluctant, now she goes straight into the lounge to see what's going on and leaves me to unpack her belongings etc. She is always telling me how lovely the staff...
Mum has been going to Greycliffe for respite since New Year of 2025. She tends to go in for a week at a time and while at first, she was reluctant, now she goes straight into the lounge to see what's going on and leaves me to unpack her belongings etc. She is always telling me how lovely the staff are to her, and how much she loves the food. I witness for myself that everyone is very engaged with the residents and very quick to help if they need anything....from a cup of tea, or trip to the toilet, or any other questions. The manager and and the entire team are always very welcoming and I feel very relaxed about leaving mum in their care as I take a break.
Thank you so much for sharing your experience. We are delighted to hear that your mum has settled in so well and feels happy and comfortable during her stays at Greycliffe Manor. Its wonderful to know that our teams care, attentiveness, and friendliness make both your mum and you feel at ease. We...
Thank you so much for sharing your experience. We are delighted to hear that your mum has settled in so well and feels happy and comfortable during her stays at Greycliffe Manor. Its wonderful to know that our teams care, attentiveness, and friendliness make both your mum and you feel at ease. We truly appreciate your kind words and look forward to continuing to provide a welcoming and supportive environment for her
The care and support which the team at Greycliffe provided to my aunt, and to all our family, during a difficult time was exceptional. We were able to visit at any time and were always met with a friendly face and a kind word. We were kept up to date with all that we needed to know, and given all...
The building itself is very light and airy and the views into the landscaped gardens were lovely. I always found it to be clean and bright; the atmosphere was welcoming and homely. The team engage the residents with physical activities and mental challenges, as well as having visits from a therapy dog, cooking, and having 'country days'- e.g. Italy with a special menu and suitable bunting etc.
Highly recommended for wonderful care, kindness and personal approach.
Thank you so much for your kind words. We are truly grateful that we could support your aunt and your family during such a difficult time. Its wonderful to hear that you felt welcomed, informed, and cared for, and that the environment and activities made a positive difference. Your recommendation means a lot to us, and we will continue to provide compassionate, personal care for all our residents.
Mum is always treated with care, respect and dignity and all her needs are met...
Mum is always treated with care, respect and dignity and all her needs are met wonderfully.
Mum enjoys the daily activities and loves to share what she has been doing with myself and other family members.
The meals are home cooked and in mum's own words ' delicious '.
Communication between management and the team, with my mum and myself are excellent.
I cannot thank the staff enough for all that they do for my mum. Thank you.
My father has been at Greycliffe Manor for just over a year, and I couldn't be more grateful for the care and support he receives. The staff are kind, attentive, and always go the extra mile to ensure his comfort and well-being. The facility is clean, welcoming, and has a warm atmosphere. There are...
My father has been at Greycliffe Manor for just over a year, and I couldn't be more grateful for the care and support he receives. The staff are kind, attentive, and always go the extra mile to ensure his comfort and well-being. The facility is clean, welcoming, and has a warm atmosphere. There are also many activities for the residents to enjoy. It gives me great peace of mind knowing he is in such good hands. Thank you to the wonderful team at Greycliffe Manor for all that you do!
On visiting my great aunt, the home is lovely, warm, caring, and welcoming. My great aunt tells me she is very happy there and feels well looked after. The staff made me feel very welcome.
On visiting my great aunt, the home is lovely, warm, caring, and welcoming. My great aunt tells me she is very happy there and feels well looked after. The staff made me feel very welcome.
From the moment we walked through the door, we felt it was a place where mum would feel at home. We were impressed...
From the moment we walked through the door, we felt it was a place where mum would feel at home. We were impressed with the decor, the homely atmosphere and the obvious desire from everyone involved to give mum the best possible care and attention. Since that time, we have continued to be kept informed of how mum is doing; receiving regular emails and telephone calls if there have been any issues regarding her health or well-being, being welcomed whenever we visit and, most importantly, knowing how much mum appreciates all the love and care she receives from all the staff. She cannot praise the staff enough for all that they do for her.
I am so grateful for the excellent care, tasty meals, medical support and various activities that Greycliffe offers and would not hesitate in recommending it.
We were delighted with the welcome received and mum fairly quickly settled into her new surroundings.
The home is clean and well kept with caring and considerate staff who ensure...
We were delighted with the welcome received and mum fairly quickly settled into her new surroundings.
The home is clean and well kept with caring and considerate staff who ensure mum is happy and comfortable and they treat her with respect and dignity.
The food and meals are good and mum enjoys the variety and quality of meals offered.
We are kept informed and updated on any issues involving mum's health and well-being.
My mother is very happy there and always speaks very highly of the staff and care provided.
We obviously want mum to be happy and well cared for in her home and Greycliffe Manor certainly provides that.
The management and staff offer a very caring and supportive environment to the residents. We are always made to feel welcome whenever we visit our mum and they give their time and a listening ear to the residents which is so very reassuring, this in turn encourages a very happy and positive...
The garden is wonderful and when we visited during the warm summer days it was lovely to sit outside - even then the staff were making sure that there was shade, hats and sunscreen available for the residents.
The meals are varied and always enjoyed by my mum.
We greatly appreciate all the love, care and support given. Thank you.
What a beautiful testament to the care and commitment at Greycliffe Manor! It's heartwarming to hear how management and staff create such a welcoming and supportive environment for both residents and their families. The personal touch-offering time, a listening ear, and fostering a positive...
What a beautiful testament to the care and commitment at Greycliffe Manor! It's heartwarming to hear how management and staff create such a welcoming and supportive environment for both residents and their families. The personal touch-offering time, a listening ear, and fostering a positive atmosphere-makes all the difference in ensuring residents feel valued and happy. Thank you for taking the time to complete this lovely review!
The cleanliness is excellent and my mum's room always looks lovely the garden is...
The cleanliness is excellent and my mum's room always looks lovely the garden is always well kept and Mum has a wonderful view of the garden from her window.
It's wonderful to hear such positive feedback about Greycliff Manor! Your praise highlights the dedication of the staff and the high standard of care they provide. It sounds like your mum is thriving in a clean, comfortable, and engaging environment. The well-kept garden and home-cooked meals must...
It's wonderful to hear such positive feedback about Greycliff Manor! Your praise highlights the dedication of the staff and the high standard of care they provide. It sounds like your mum is thriving in a clean, comfortable, and engaging environment. The well-kept garden and home-cooked meals must add to the overall welcoming atmosphere, and it's heartwarming to know your mum has such a lovely view to enjoy. Thank you for sharing this-it's always encouraging to see how much care and attention facilities like Greycliffe Manor put into creating a happy and fulfilling environment for residents.
My mum went to Greycliffe in June 2024 and was not in a very good place either physically or mentally. The staff at Greycliffe have been outstanding in their care and understanding of my mum, they have made her feel so welcome as well as sorting out medical issues for her too. They have brought...
My mum went to Greycliffe in June 2024 and was not in a very good place either physically or mentally. The staff at Greycliffe have been outstanding in their care and understanding of my mum, they have made her feel so welcome as well as sorting out medical issues for her too. They have brought back the Mum I had a year or so ago and I wouldn't hesitate in recommending the whole team. Thank you all at Greycliffe.
Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that your mum has settled in well and that our team has been able to make a positive difference in her life. It's truly rewarding to know that she's feeling more like herself again. Your...
Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that your mum has settled in well and that our team has been able to make a positive difference in her life. It's truly rewarding to know that she's feeling more like herself again. Your recommendation means the world to us and we will share your feedback with the entire team at Greycliffe. If there's anything more we can do to support your mum or your family, please don't hesitate to let us know.
Mum was at Greycliffe for just a month, as she had a life-limiting condition, but throughout her short stay, she was totally happy there. The care that she received was everything I could have hoped for. The staff were so friendly and dedicated and the environment was extremely welcoming and...
Mum was at Greycliffe for just a month, as she had a life-limiting condition, but throughout her short stay, she was totally happy there. The care that she received was everything I could have hoped for. The staff were so friendly and dedicated and the environment was extremely welcoming and comfortable. It may not have fancy spa facilities or a restaurant-quality dining experience, but the emphasis is on nurturing a skilled, homely and caring relationship with the residents and their relatives. I was kept well informed as to the progression of Mum's condition and had great emotional support from all the staff and management. I wouldn't hesitate to recommend Greycliffe Manor.
Thank you for sharing such a heartfelt review. We are deeply sorry for your loss but honoured to have been able to provide care and support for your mum during her time at Greycliffe Manor. It means so much to us that you found the care, friendliness and dedication of our staff to meet your hopes...
Thank you for sharing such a heartfelt review. We are deeply sorry for your loss but honoured to have been able to provide care and support for your mum during her time at Greycliffe Manor. It means so much to us that you found the care, friendliness and dedication of our staff to meet your hopes and that both you and your mum felt welcomed and supported. We strive to create a nurturing, homely environment and your kind words affirm our commitment to compassionate care. Your recommendation means the world to us and we're grateful you took the time to share your experience. Thank you.
At the age of 103, my mum realised that we could no longer care for her and asked to go into a care home. We could not have made a better choice as she was welcomed with affection from day one. We made several unannounced visits a week and invariably found her treated with care, respect and...
At the age of 103, my mum realised that we could no longer care for her and asked to go into a care home. We could not have made a better choice as she was welcomed with affection from day one. We made several unannounced visits a week and invariably found her treated with care, respect and compassion. Any minor complaints were immediately and professionally dealt with. When her health deteriorated, medical assistance was swiftly obtained and the carers could not have been more understanding, helpful and compassionate. Although Mum was only at Greycliffe Manor for a short while, it was a great relief to us that her last few months were happy. We cannot thank the staff enough for their kindness, good humour, and professionalism.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 27 Nov 2025
Greycliffe Manor is delighted to offer a limited-time “4 weeks for the price of 3” promotion, giving families exceptional value on high-quality, personalised care. Residents enjoy a warm, welcoming environment...
There are no upcoming events for Greycliffe Manor.
Awards / Recognitions (2)
- 31 Jan 2025Recipient: Rose Care Group
- 11 Apr 2013Recipient: Greycliffe Manor
Accreditations
There are no accreditations posted yet for Greycliffe Manor.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Greycliffe Manor
What types of Care is Greycliffe Manor registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Greycliffe Manor have?
There are 25 Single Rooms.
What are the Facilities & Services at Greycliffe Manor?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Greycliffe Manor to the centre of Torquay?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greycliffe Manor to verify any information. View our terms and conditions. Greycliffe Manor has an Enhanced Service -what an Enhanced Service includes.