Buxton House

423b Radipole Lane, Weymouth DT4 0QJ
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9.7 99 Reviews
  • Buxton House, Weymouth
Buxton House is a warm and welcoming residential and dementia care home in Weymouth, Dorset. With a light and airy atmosphere, the home allows residents to live their lives as if in the comfort of their own homes whilst being cared for by committed, professionally trained staff.

Buxton House has 64 ensuite single bedrooms, divided into four wings to create a homely feel. Each wing has its own spacious lounge/diner and kitchen area.

Buxton House provides compassionate care for those who can longer live independently and also offers intermediate care for people requiring a short period of rehabilitation.

All residents can enjoy a wide variety of activities and entertainment in and around the home, plus outings in the Care South minibus to local landmarks and attractions.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lauren Taylor (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Buxton House Reviews (99)

9.7

Buxton House has a Review Score of 9.7 (9.665) out of 10, based on 35 reviews in the last 2 years.
Over all time Buxton House has 99 reviews.

Overall Experience
  • 80
  • 17
  • 1
  • 0
  • 1
Date Published
  • 99
  • 5
  • 18
  • 35
  • 64
Reviewer Connection to Buxton House
  • 41
  • 19
  • 9
  • 5
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 99, showing 21-40
Review from Patricia G (Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been treated with the greatest care, respect and made to feel like part of the family. I am very happy.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your review and kind words, I am delighted to read how well you've settled into life at Buxton House, wishing you all the best.

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Review from L P (Daughter of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been going downhill slowly since September 2023 - has had several "episodes" for various things. Staff are quick to inform me and explain what's happened each time. Today, I have had a chat regarding Mum with the manager who has fully explained Mum's situation and what she is trying to do to
help Mum. Am happy with all she has told me today.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for taking the time to leave a review, I'm so pleased to read your comments. An overall rating of five-star for the experience will mean so much to the team. Wishing you all the best.

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Review from Rosemary R (Friend of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The day rooms are always clean and bright, and the staff are always cheerful and attentive to everyone. There is a lovely atmosphere.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your lovely feedback; the team at Buxton House will be thrilled. Wishing you all the very best from all at Care South.

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Review from Carol W (Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All ok so far.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your review, please don't hesitate to speak to the team should you need anything more. I hope you continue to settle into life well at Buxton House. Wishing you all the best.

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Review from Sue A (Daughter of Resident) published on 2 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely, nearly 97-year-old mum, recently moved into Buxton House. She was warmly welcomed by all of the staff and made to feel completely at home.
When she fell unwell and the doctor confirmed that she would not recover, her care changed to Palliative Care. I would like to thank the truly wonderful
staff at Buxton House and the Community Nurses, all of whom worked as a team, for the heartfelt care shown and practical help that they gave to my mum. I stayed with Mum at home for her last few precious days of life, and this care and compassion were also extended to me. What a privilege it was to be surrounded by such genuine concern. The overall holistic approach shown by this dedicated group of people is truly amazing and my mum could not have been better cared for.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you so much for your lovely feedback, and of course, your five-star review of Buxton House. Your feedback has been shared with the team at Buxton House and will no doubt mean so much to the team.

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Review from Gerald P (Brother of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister seems very happy and well looked after, and the staff are always friendly and helpful. I am happy to think that my sister is able to remain in such a good environment, which enables her to have help with her anorexia.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you so much for your review, feedback like this means so much to the team. I will be sure to pass on your comments to the team and wish you all the best.

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Review from kate I (Great-Niece of Resident) published on 21 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am happy with all aspects of the care given to my great aunt at Buxton House. The staff are always friendly, polite and considerate when caring for the residents of the home. The activities staff are always doing things to interest and involve the residents.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your lovely 5 star review. I will be sure to pass all your comments onto the team at Buxton House who will no doubt be delighted. Wishing you a Merry Christmas and a Happy New Year.

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Review from Kevin G (Son of Resident) published on 15 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Buxton House for over a year now and during that time the staff have been very caring and understanding. The home is always clean and tidy. Mum really enjoys the various entertainment programmes that are laid on, especially the sing-songs. She eats well most of the time and the staff
ensure that where appropriate she has plenty of gravy with her meals as well as ice-cream!
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your lovely comments - I am delighted that your mother is enjoying living with us at Buxton House. Merry Christmas to you all.

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Review from Neil C (Son of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care of my father. He seems to have settled in well and has begun to familiarise himself with his room, the layout and the daily routine. He always appears to be well looked after whenever I visit him.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your 5 star review! It's so wonderful for the team to receive reviews like these, thank you again and wishing you a Happy Christmas.

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Review from Steven G (Son of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good care provided and always helpful. Very friendly staff.
Home is always clean and tidy. Rooms kept clean.
Only issue is it sometimes takes a while to be let in.
Good communication kept between home and relatives.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for taking the time to leave a review, your comments are much appreciated. I will be sure to pass on your feedback regarding the time to enter the home. Merry Christmas to you all.

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Review from J W (Friend of Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been visiting a friend at Buxton House for a year now, twice a week. She has been well looked after. All the staff have been friendly and very kind.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your review; it means so much to the team to receive feedback for all the wonderful work they do. Wishing you all the very best.

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Review from Yvonne M (Wife of Resident) published on 17 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has told me staff were really nice and friendly. Food was okay in the main but my husband has been off his food but he said the puddings were lovely, I thought he would say that as he has a very sweet tooth.
Very clean and well-kept home.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for leaving Buxton House a review. I am so pleased your husband enjoyed the food, in particular, the puddings! I will be sure to pass on your lovely comments to the team. Wishing you all the best.

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Review from Sylvia P (Wife of Resident) published on 5 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot imagine any better care home than Buxton House Care Home. My husband was looked after in every way possible and it was also good for me to have peace of mind while we were apart.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your 5 star review, comments such as these mean so much to the team. Wishing you all the very best.

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Review from Glynis T (Sister of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
ALways a friendly welcome when I visit. Staff very helpful with several requests for paperwork etc. required for blue badge and financial forms etc. Very happy with Buxton House and staff.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you so much for your 5 star review! You're feedback is greatly appreciated and will be passed on to the team. Wishing you all the best.

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Review from T D (Stepson of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our dad was at Buxton House Care Home for about seven years. his care was good and his room was comfortable with an ensuite shower/toilet etc. The staff were very helpful and friendly.
The care home has improved much more since the new manager is now running it. She has helped the residents become
more active, being helpful and made us welcome.
Reply from James Silverton, Customer Relations Manager at Buxton House

I am delighted to read your comments, thank you so much. We're very proud of the team at Buxton House and it will mean so much for them to ready your comments. All the best.

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Review from Stephen W (Son of Resident) published on 24 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always welcoming and friendly. Mum has settled well and appears to be happy. Staff have quickly understood Mum's needs and ways.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for taking the time to leave a review; the team at Buxton House will be delighted. Many thanks.

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Review from P B (Son of Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been supported with understanding, professionalism and compassion and all care for her needs has been done with respect and dignity and myself and my family would recommend Buxton House, the manager and the team to anyone considering moving a family member to a care establishment.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your lovely 5* review! I am delighted that your mother is being so well cared for at Buxton House.

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Review from Clive W (Husband of Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice people.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your 5* review! Wishing you all the best.

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Review from Zoe W (Daughter of Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care my mom is receiving is good and the activities provided are a real strength to the provision in Buxton House. Staff are approachable and helpful. Management are approachable and do what they can to address any concerns that may arise regarding my mum. Regular staff are obviously working very
hard to sustain the level of care for residents. There is a welcoming feel on entry to the home and an open-access policy.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you so much for your kind review, I am delighted that your mum is enjoying her stay with us at Buxton House. All the very best.

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Review from W M (Son of Resident) published on 23 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very happy with my father's stay. I could see when I collected him that he was as happy as I left him. Enjoying the Christmas festivities put on by the staff which I joined in and enjoyed. I would have no hesitation to take him again. Thank you very much all round.
Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your 5-star review, I am delighted that your father enjoyed his time with us at Buxton House. Many thanks.

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Current Review Score: 9.7 (9.665)

Overview of Review Score

The Review Score of 9.7 (9.665) out of 10 for Buxton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.665 for Buxton House is calculated as follows: ( (289 Excellents x 5) + (98 Goods x 4) + (19 Satisfactorys x 3) ) ÷ 406 Ratings = 4.665
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Buxton House is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Lauren

Lauren Taylor

Job Title: Home Manager

“I have worked in the Health and Social Care sector since I was old enough to be employed; whilst continuing to study, develop and achieve the skills and qualifications I have.


I began my career working with Care South as a Care Assistant and progressed to my present role as Home Manager of Buxton House. I initially began my journey at Buxton House and worked across the company in different locations – I am so glad to be back!


Ensuring every day is meaningful for the people we care for is what drives me and the team at Buxton House to give the best possible service.


We aim to support our residents and be involved in the care we provide; to enhance their independence in confidence, knowing we can support them with our person-centred approach.


I am proud and fortunate to be part of a fun, professional and caring team who work above and beyond expectations consistently.”

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