Buxton House

423b Radipole Lane, Weymouth DT4 0QJ
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9.7 99 Reviews
  • Buxton House, Weymouth
Buxton House is a warm and welcoming residential and dementia care home in Weymouth, Dorset. With a light and airy atmosphere, the home allows residents to live their lives as if in the comfort of their own homes whilst being cared for by committed, professionally trained staff.

Buxton House has 64 ensuite single bedrooms, divided into four wings to create a homely feel. Each wing has its own spacious lounge/diner and kitchen area.

Buxton House provides compassionate care for those who can longer live independently and also offers intermediate care for people requiring a short period of rehabilitation.

All residents can enjoy a wide variety of activities and entertainment in and around the home, plus outings in the Care South minibus to local landmarks and attractions.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lauren Taylor (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Buxton House Reviews (99)

9.7

Buxton House has a Review Score of 9.7 (9.665) out of 10, based on 35 reviews in the last 2 years.
Over all time Buxton House has 99 reviews.

Overall Experience
  • 80
  • 17
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Date Published
  • 99
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  • 35
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Reviewer Connection to Buxton House
  • 41
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Total of 99, showing 61-80
Review from V W (Son of Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for several years and she has been well looked after, entertained and occupied.
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Review from Sharon T (Daughter of Resident) published on 25 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent home, the staff and management are always professional, respectful and cheerful and always go out their way to help in any way they can to help resolve any issues we as a family have when it comes to my mums care.
My mum is very happy at Buxton House as she’s treated more like a family
member than a resident by all the staff and she enjoys all the company that Buxton House has to offer in other residents and staff alike.
I drop in quite often to see my mum throughout the week (pre-covid) if only for a quick 10-minute chat, I've even dropped in at odd times and they are always accommodating and I feel this is one of the best things about Buxton house, it’s more an open house with excellent care for my mum as she’s never looked so well cared for!
It’s always clean and well presented in all areas and mums room is very roomy with all the home comforts she wishes for.
A great home with excellent friendly staff and management.
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Review from Karen B (Daughter of Resident) published on 17 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has mixed dementia, she has been struggling to manage in her flat, and it got to the stage of Mum needing 24-hour care, which we provided as a family, but this just could not go on. Doing so, Mum did not know who we were or where she was although she has lived in the same flat for 18-years, and
was very sad and very depressed and couldn’t really do much for herself at all. Mum has now been at Buxton House for just over two weeks. My brother visited her yesterday, and we, as a family, cannot get over the transformation; she looks 30-years younger and is definitely much happier - she was just existing in her flat and now she is living a much happier life. We cannot thank Buxton House and all the staff enough. Mum says they are all lovely people. I can’t wait to visit Mum and see the difference for myself, but for now, I’m so happy and thankful that Mum has a fabulous place to live. Thank you all so appreciated.
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Review from T S (Son of Resident) published on 8 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum spent 5-weeks at Buxton House during the lockdown, so unable to comment on rooms, food, activities etc. All staff were helpful and cheerful when contacted by phone. No alternative to calling was offered for speaking with Mum. The site manager did not contact or return calls during the entire stay,
preferring to delegate his work. Mum had nothing but praise for the kindness, patience and hardworking staff that care for her. Thank you.
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Review from S M (Granddaughter of Resident) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm a granddaughter of a resident and I must say I honestly think Buxton House is the best place for her. She's well looked after and tells me she loves the food and the carers are amazing and do an outstanding job keeping her safe. They do a wide variety of activities and we enjoy seeing all the photos.
When visiting was allowed, I must say the care home was well presented and looked beautiful at Christmas with all the decorations.
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Review from Debbie S (Daughter of Resident) published on 14 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Buxton House is a very good care home. My mum is settled and very happy there and I couldn’t ask for a better care home for Mum. The management and staff are friendly and professional. Thank you for looking after my mum and keeping her safe, it is very appreciated. I definitely recommend Buxton House.
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Review from Harold L (Brother of Resident) published on 11 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
In my contact with Buxton House on behalf of my brother, I find them very cooperative and helpful. It is clear that the wellbeing and care of their residents is paramount, which is exemplified by the extended care necessary for their residents during the Covid-19 pandemic.
I find that their contact
with relatives by telephone, such as monthly health updates, immediate contact for any health issues arising, call for direct assistance from relatives if needed, etc. is very assuring. The addition of Skype to their care armoury is reassuring for both resident and relatives.
Their organised activities for residents and apparent connections with the local community adds greatly to the wellbeing and standard of life of the residents.
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Review from Fiona P (Daughter of Resident) published on 11 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful home and carers who took my mum in during the first lockdown. Mum has dementia and care needs and I cannot thank them enough for the care they provide her every day.


It’s good to know she is safe, happy and cared for.


Thank you

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Review from Philip G (Son of Resident) published on 23 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly and caring staff in a clean modern environment with evidence of very good protection measures in the current pandemic situation, whilst enabling families to remain having contact with the residents in a safe way.
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Review from Helen H (Daughter of Resident) published on 10 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since Mum has been in Buxton House, she has been a real challenge to the staff. She has settled in, and I'm sure she is happy there. Since covid, it has been difficult for all concerned, but the staff have stepped up and stood in the gap and made an effort to be able to get to see Mum. They keep us
informed of any progress.
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Review from S C (Daughter of Resident) published on 21 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my mum for the first time since she became a resident at Buxton House. Despite the visit being limited to 15 minutes due to the current restrictions, it was a very pleasant experience. The visit had been prepared for by the staff in a very thoughtful way. The staff were extremely attentive
to both my mum and my dad and me who were visiting. They took great care of mum and dad since the visit was conducted outside they took care to ensure she was wrapped up warmly enough and comfortable.
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Review from Carole (Daughter of Resident) published on 6 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
It is clear that not all staff are aware of the residents changing needs. For example a full tea cup/mug can be handed to a resident when it should be known they cannot hold it and sometimes it is put to their side or other position where they are not able to reach and lift it.
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Review from Arthur A (Husband of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The completion of this review is my first and I should like to say that from day one, I have been entirely satisfied. From the outset, I have been most impressed with the high standard of Buxton House and the complete professionalism of the staff from top to bottom. I have to say that I am surprised
to see such a high standard of high-quality meals enjoyed by the residents which is more akin to a first-class hotel.
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Review from Jo G (Daughter of Resident) published on 29 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is always a stressful and worrying decision when it is necessary to introduce a much-loved parent into the care of a residential home. I have been extremely encouraged and pleased as to how well my mother is settling down in Buxton House after only two weeks. The staff, always with a smile, are caring,
helpful and positive. I am now much more sure that we have made the correct decision with regard to mum's happiness, calmness and safety.
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Review from Dee T (Daughter of Resident) published on 29 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into the dementia department of Buxton House on 5th January 2020, after losing her husband in November 2019. Having visited our mother every day since my sister and I have been more than happy with her care here. All the staff, without exception, are very caring and attentive, nothing
is too much trouble. The food is excellent with a good choice and our mother has improved in health and temperament already while living here. Our hope is that she can live the rest of her life in peace and comfort. We feel that this may well happen.
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Review from Beverley H (Daughter of Resident) published on 17 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Clean, nice rooms, good food, good management and staff. Very good at caring and looking after my dad's interests.
They take time with him.
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Review from Lynn S (Daughter of Resident) published on 18 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is no better place my dad or our family would rather his care be than Buxton House. The love, care, compassion and hard work by all staff members is amazing. After 2 months, dad is happy and content. He constantly says how beautiful the home is, how good the food is and mostly, how wonderful all
the staff are. We also agree 100%.
Thank you Buxton House for the amazing care you give to my dad. You are all angels. We wouldn't want dad to be anywhere else for his care.
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Review from Reginald R (Resident) assisted by family/friend published on 18 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff excellent. Very caring and friendly.
Nothing too much trouble. Food is also very good and enjoyable. The home is beautiful and I wouldn't choose to be anywhere else other than at home.
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Review from Brian M (Resident) published on 16 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a resident for almost 2 and a half years and have been cared for by the very superb staff and very caring team.
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Review from Gill R (Daughter of Resident) published on 8 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Buxton House for about 7 years and she has always had the best of care. The staff are very caring, attentive, friendly and helpful. I am very glad my mum is there - I can relax in the knowledge that she is getting the very best of attention and care which a frail 98-year-old
needs.
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Current Review Score: 9.7 (9.665)

Overview of Review Score

The Review Score of 9.7 (9.665) out of 10 for Buxton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.665 for Buxton House is calculated as follows: ( (289 Excellents x 5) + (98 Goods x 4) + (19 Satisfactorys x 3) ) ÷ 406 Ratings = 4.665
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Buxton House is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Lauren

Lauren Taylor

Job Title: Home Manager

“I have worked in the Health and Social Care sector since I was old enough to be employed; whilst continuing to study, develop and achieve the skills and qualifications I have.


I began my career working with Care South as a Care Assistant and progressed to my present role as Home Manager of Buxton House. I initially began my journey at Buxton House and worked across the company in different locations – I am so glad to be back!


Ensuring every day is meaningful for the people we care for is what drives me and the team at Buxton House to give the best possible service.


We aim to support our residents and be involved in the care we provide; to enhance their independence in confidence, knowing we can support them with our person-centred approach.


I am proud and fortunate to be part of a fun, professional and caring team who work above and beyond expectations consistently.”

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