Maiden Castle House is a welcoming, purpose-built residential and dementia care home in the heart of Dorset's county town. The home's experienced and well-trained team provides compassion care for those who can longer live independently, whether that is someone who is physically frail or those suffering from dementia.
Maiden Castle House has 66 bedrooms split into two wings to ensure a home atmosphere. All rooms feature state-of-the-art ensuite facilities. There are...
Maiden Castle House is a welcoming, purpose-built residential and dementia care home in the heart of Dorset's county town. The home's experienced and well-trained team provides compassion care for those who can longer live independently, whether that is someone who is physically frail or those suffering from dementia.
Maiden Castle House has 66 bedrooms split into two wings to ensure a home atmosphere. All rooms feature state-of-the-art ensuite facilities. There are plenty of communal areas including lounges, a quiet room and outside courtyards where residents can relax or socialise as they wish.
All residents can enjoy a wide variety of activities and entertainment in and around the home, plus outings in the Care South minibus to local landmarks and attractions.
Contact Maiden Castle House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Maiden Castle House for full pricing details and T&Cs.
Maiden Castle House has a Review Score of 9.8 (9.790) out of 10, based on 16 reviews in the last 2 years.
Over all time Maiden Castle House has 74 reviews.
I am very impressed with the home and it always smells nice and clean. I am always greeted by the lady on the front desk who is welcoming and friendly and always helps with any questions I have. The care staff are also excellent and always very helpful - nothing is ever too much for them. Mum has...
I am very impressed with the home and it always smells nice and clean. I am always greeted by the lady on the front desk who is welcoming and friendly and always helps with any questions I have. The care staff are also excellent and always very helpful - nothing is ever too much for them. Mum has blossomed since arriving at Maiden Castle. I do not visit very often as I live overseas, but she seems very happy and well cared for, even with her dementia. I can't thank you all enough.
Dad moved into Maiden Castle House in January 2018. When you arrive you have a welcoming smile from all staff who let you in. Staff are cheerful, willing, caring, courteous and always friendly when you visit. When visiting the care shown to residents is exceptional. COmpassion, dignity and a lot of...
I am more than happy with everything at the home and the running of it. I can go home knowing htat Dad is being cared for 24/7.
Overall care is of satisfactory standards, sometimes the lack of staff is a problem at Sunday tea time. The choice could be improved but overall it's good.
Overall care is of satisfactory standards, sometimes the lack of staff is a problem at Sunday tea time. The choice could be improved but overall it's good.
Thank you for your review, your feedback is very important to us. In respect of the comments you have raised regarding Sunday tea time and food choice, I will review these with the Home Manager on my next visit to the Home.
The home has seen many improvements since the arrival of the new manager at the end of last year. I am still of the view that there are times when staffing is inadequate but that this could probably be solved by a timetable review. I still feel that cleanliness in the kitchen area is poor. There is...
The home has seen many improvements since the arrival of the new manager at the end of last year. I am still of the view that there are times when staffing is inadequate but that this could probably be solved by a timetable review. I still feel that cleanliness in the kitchen area is poor. There is a lack of tabards for residents at mealtimes and the paper towels dispenser is often empty for long periods. There is a shortage of cups/mugs in the kitchen despite me putting at least half a dozen in the cupboard over the last few weeks - they just disappear. The waste bin in the kitchen area is often full/overflowing. Perhaps a carer could be made responsible for this area? The provision of incontinence pads problem is still a bit hit and miss but staff have tried to resolve this issue. Most of these things have been raised at resident/relatives meetings and are probably still on the manager's to-do list.
Thank you for your review. Your feedback is very important to us, the points you have raised will be discussed with the Home Manager and actions reviewed on my next visit to the Home.
My mother is happy there and she is well looked after, the staff are cheerful and helpful. It is a new building and well maintained. It does not smell like some care homes.
My mother is happy there and she is well looked after, the staff are cheerful and helpful. It is a new building and well maintained. It does not smell like some care homes.
Today my mum is happy and settled in a beautiful, bright, happy and caring home, we are so grateful to all the staff for the care they give Mum.
Today my mum is happy and settled in a beautiful, bright, happy and caring home, we are so grateful to all the staff for the care they give Mum.
We have been really impressed with the standard of care and attention shown to my father since he moved into Maiden Castle House in November. Dad loves the range of activities, the food is excellent and he is delighted there are Church services for him to attend. The staff are caring and courteous...
We have been really impressed with the standard of care and attention shown to my father since he moved into Maiden Castle House in November. Dad loves the range of activities, the food is excellent and he is delighted there are Church services for him to attend. The staff are caring and courteous and are always friendly to visitors. Excellent work.
The staff have a wonderful person-centred attitude. They treat everyone as individuals, with kindness, respect and the required dignity that we all desire! The communication and feedback they give are relevant, up to date and given without prompting. The staff do everything to make my wife...
The staff have a wonderful person-centred attitude. They treat everyone as individuals, with kindness, respect and the required dignity that we all desire! The communication and feedback they give are relevant, up to date and given without prompting. The staff do everything to make my wife comfortable, attend to all of her needs and encourage or take any opportunity to make sure that her dietary needs are given. In all I feel contented when I go home, knowing that she is being cared for with kindness and embraced for all that she is.
Maiden Castle Care Home is a very welcoming place. There is always someone to greet you and make you feel welcome. No matter how busy they are they are never too busy to say 'hello'. The care shown to the residents is exception, kindness, compassion, dignity and patience are evident whenever I...
Maiden Castle House is a wonderful care home, the staff are amazing - dedicated and thoughtful and making all the residents feel important and special. It's a great place to spend the last years of your life, knowing that you will be cared for and loved.
The welcome from all the staff, the care being shown and given to my aunt and the food choice and quality are all excellent.
The welcome from all the staff, the care being shown and given to my aunt and the food choice and quality are all excellent.
My sister is a resident in the Maiden Castle Care Home and on my visits I am very impressed with everything at the home. The warm welcome, which is received is lovely, all staff are very friendly and helpful, all residents happy and cheerful, activities are there for those who wish to join in. The...
I am more than happy with everything at the home and the running of it.
Mum has resided in Maiden Castle House for eighteen months. I can not fault it. The staff are all so kind and caring, and are genuinely fond of the residents. There are so many activities arranged. The decor is superb. Food is of a high standard, varied and plentiful. The cleanliness is excellent....
Mum has resided in Maiden Castle House for eighteen months. I can not fault it. The staff are all so kind and caring, and are genuinely fond of the residents. There are so many activities arranged. The decor is superb. Food is of a high standard, varied and plentiful. The cleanliness is excellent. We are thrilled that Mum is in such a happy care home and we highly recommend it.
Our family member has resided here since 2014 and her dementia and physical capabilities have got considerably worse but her care and many carers are excellent and there's nothing that is too much trouble. The carers genuinely seem to care even when some residents are very challenging. Keep up the...
Our family member has resided here since 2014 and her dementia and physical capabilities have got considerably worse but her care and many carers are excellent and there's nothing that is too much trouble. The carers genuinely seem to care even when some residents are very challenging. Keep up the good work.
Many thanks for all your...
Many thanks for all your hard work.
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Around 40 Dorset care home residents took to the pitch at AFC Bournemouth’s Performance Centre for a VIP football experience filled with goals, cheers and friendly competition. Residents and staff...
Residential and care at home provider and registered charity, Care South, has donated £1,000 to Dorset County Hospital (DCH) Charity. The hospital is the latest beneficiary of Care South’s Community...
Residential and care at home provider and registered charity, Care South, has shone a spotlight on the outstanding people behind its care services at its 17th annual Stars Awards. The...
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“Prior to joining Care South, I was a painter and decorator but have now been in the care industry for ten years. I started at Maiden Castle House as...
“Prior to joining Care South, I was a painter and decorator but have now been in the care industry for ten years. I started at Maiden Castle House as a Care Assistant and gradually gained regular promotions to now being appointed as the Home Manager.
There is nothing better than seeing happy residents, and the memories and friendships you make with them. Every day I look forward to the challenges the day may bring, I have worked here for a third of my life so I am particularly passionate about the home continuing to be as successful as possible.
I am a proud dad to my twins, Archie and Myla. I love my free weekends adventuring with them and my partner, Leah. I enjoy running, most sports and spending time with my extended family. I am a positive person who is always looking forward to the future and all the exciting journeys you can embark on.”
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