Milton Grange Rest Home

9 Milton Road, Bournemouth BH8 8LP
Review Us
9.6 13 Reviews
  • Milton Grange Rest Home, Bournemouth
Milton Grange Rest Home in Bournemouth supports people living with dementia and other care needs.

Trained staff give residents support and compassionate care in a respectful manner.

Each and every residents' individual care needs and wishes are taken into account in consultation from families.

Nutritious meals are served to suit tastes and dietary requirements.
Show Milton Grange Rest Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 16 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees pending on pre-admission assessment on needs and support required.
Fees do not include personal allowance for toiletries, chiropodist, hairdressing, dentist, opticians, escorts, excursions

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mr & Mrs Ah-Kan

Person in charge

  • Marie Ah-Kan (Manager)

Local Authority / Social Services

Admission Criteria

  • we do not take individuals with nursing needs as we do not have trained registered nurses, we just a residential care home
  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (11)

Visiting

  • Visiting is allowed, contact the care home and book appointment.

Parking

  • Off-site parking

Milton Grange Rest Home Reviews (13)

9.6

Milton Grange Rest Home has a Review Score of 9.6 (9.630) out of 10, based on 8 reviews in the last 2 years.
Over all time Milton Grange Rest Home has 13 reviews.

Overall Experience
  • 12
  • 1
  • 0
  • 0
  • 0
Date Published
  • 13
  • 2
  • 4
  • 8
  • 5
Reviewer Connection to Milton Grange Rest Home
  • 5
  • 3
  • 3
  • 1
  • 1
Total of 13, showing 1-13
Review from Chris D (Son of Resident) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 92 year old mum has special needs pertaining to her dementia and after visiting many care homes (February 2025) I decided on Milton Grange and I, and my sister, are so very pleased we did. All the staff
show a wonderful kindness and compassion towards my mum. They have worked hard to understand
her needs and make her residency as safe and as comfortable as possible involving the family all the way and with whom they have built an excellent first name rapport. The staff too always display a welcoming warmth, as does the home itself, something which has been positively commented upon by all family and friends visiting. Highly recommended without reservation.
Reply from Marie Ah-Kan, Manager at Milton Grange Rest Home

Thank you for the support too, your mother has been a character, full of sense of humour.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S P (Ex Family Member) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My ex-husband came to Milton Grange Care Home because he had Several health issues as well as Alzheimers which made his behaviour challenging at times.
The care he received was competent, kind and caring. I am in awe of the way the staff cared for him. The family are so grateful.
Every single member
of staff was kind and competent. Thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P F (Son of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother became a resident of Milton Grange Rest Home in November 2024. My mother's health and well-being has improved considerably and she is very happy with the overall care she receives, so am I.
The staff at Miltonb Grange are a real credit and I couldn't see my mother living anywhere else. They
take the time to get to know Mum and tend to her every need. Milton Grange is a home from home and I would recommend this rest home to anybody whose relative(s) require this service. Well done Milton Grange, keep up this excellent care service you provide.
Reply from Marie Ah-Kan, Manager at Milton Grange Rest Home

Thank you for trusting us to provide daily care and support to you mother. And thank you to your support too.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Denise S (Daughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Milton Grange since March 2024 and this is now her "forever home".
I couldn't be happier with the kindness, care and support that Mum receives from the wonderful staff, many of whom have a long tenure. They provide individual attention to everyone.
Mum really enjoys
the daily activities, engaging with people, joking with staff and watching the TV. She also loves the food! Her room is bright and spacious, with an ensuite, and the home benefits from a lovely conservatory and large garden.
Mum's dementia is quite complex, and the question I get a consistent answer to is, "Do you love it here?". It's always a firm "yes". In any case, her contentment and health are obvious to see. Which is a relief as I live abroad. And with that, the staff help me with regular video calls to Mum.
The owner is amazing - very experienced, proactive and flexible.
Milton Grange is a special place and in my view, anyone would be lucky to call it their home.
Reply from Marie Ah-Kan, Manager at Milton Grange Rest Home

Thank you, it is our pleasure looking after your mum, she makes our day go by in the care home with laughter.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alex W (Son of Resident) published on 20 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good dedicated staff and attentive. Mum has a pleasant room with a garden outlook. All good.
Reply from Marie Ah-Kan, Manager at Milton Grange Rest Home

Thank you for your support while we cared for your mum, it was muchly appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maureen M (Daughter of Resident) published on 21 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my parents have passed happy days here. Dad peacefully passed away 26/12/2014. Mum kept in touch, finally settled here herself in March 2021 (throughout all the uncertainties of the pandemic and subsequent necessary lockdowns) and is now fast approaching her 4th year of admission. We have just
celebrated Mum's 88th birthday today. We became wed this year in July and due to the care and attention close of one particular member of staff whom our mum has grown immensely close to during her time here, we were able to have Mum attend and enjoy both ceremony and reception tea on our most special of days. Thanks you Milton Grange support facilitating Mum's attendance, our immeasurable thanks are due. Such was its importance to ourselves that Mum shared in our very unique day.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C H (Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like living at Milton Grange Rest Home. It is a very nice home. I like people talking to me. I do activities such as walking, knitting and collage. My key worker takes me to the bank, to the doctor's appointment, making me feel special. I enjoy living at Milton Grange, this is my home.
Reply from Marie Ah-Kan, Manager at Milton Grange Rest Home

Thank you for your appreciation; we are privileged to look after you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dona C (Daughter of Resident) published on 27 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Milton Grange is a wonderful home set in Chrminster, Bournemouth. From the very first meeting with the owner, we knew this was the right place for my father. The owner and her staff are very hands-on and make sure that every resident feels safe and at home. All the residents were happy and cared for
with the utmost respect and dignity. The care and support given to my father was above and beyond. Even up until his last day! I cannot thank the staff enough for everything they did for Dad! Highly recommended.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary S (Daughter of Resident) published on 3 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have known all the staff at Milton Grange since 2012, I have found all the staff very pleasant and friendly, they treat my mother and myself like family. All the residents all seem extremely happy. There are a lot of activities that Milton Grange organises on a daily basis which creates a happy atmosphere
for all the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David V (Husband of Resident) published on 5 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife hs been a resident in Milton Grange Care Home for two years and is generally very happy with the way she is looked after. The home is well equipped and the staff are professional and caring towards the residents, with lots of activities. Most members of staff are long serving and the owners
and management are very involved in the day to day running of the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anthony M (Resident) published on 5 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a resident here for nearly four years. I am very happy with it because I feel very much at home and can be as independent as possible.
The food is excellent, well cooked and presented. I am happy with the service. Very friendly and caring and supportive. I am very comfortable. Thank you
staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L W (Daughter of Resident) published on 5 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Milton Grange Rest Home is a fantastic care home. All the staff are caring, attentive, thoughtful, kind and look after my mum extremely well. They always update me on how she is doing and what activities she has done. She particularly enjoys music and they make sure she listens to her CDs in her room
and also to music in the main lounge with the other residents. All her medical needs are monitored and met extremely well. I feel happy and confident that she is having the best care possible. Thank you to all the staff at Milton Grange - you are great.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B G (Resident) assisted by family/friend published on 5 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think it's very good.
I like my room.
Staff are very good and I like them and I feel happy here.
Everything is very good.
Everyone is very good.
I like the music and singing we do.
We all sing together.
Food is very good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.630)

Overview of Review Score

The Review Score of 9.6 (9.630) out of 10 for Milton Grange Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.830 for Milton Grange Rest Home is calculated as follows: ( (80 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 94 Ratings = 4.83
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Milton Grange Rest Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Milton Grange Rest Home

What types of Care is Milton Grange Rest Home registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Milton Grange Rest Home have?

There are 15 Single Rooms.

What are the Facilities & Services at Milton Grange Rest Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Milton Grange Rest Home to the centre of Bournemouth?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Milton Grange Rest Home to verify any information. View our terms and conditions. Milton Grange Rest Home has an Enhanced Service - more info.