Seacliff Care Home

9 Percy Road, Bournemouth BH5 1JF
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7.8 4 Reviews
  • Seacliff Care Home, Bournemouth
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Care Provided by Seacliff Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1175
  • Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1250

Fees exclude Hairdressing and Chiropody

These prices are only a guideline, please contact Seacliff Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Munundev Gunputh and Dhudrayne Gunputh

Person in charge

  • Mariana Csukor (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (24)
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Seacliff Care Home Reviews (4)

7.8

Seacliff Care Home has a Review Score of 7.8 (7.848) out of 10, based on 3 reviews in the last 2 years.
Over all time Seacliff Care Home has 4 reviews.

Overall Experience
  • 2
  • 1
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  • 1
Date Published
  • 4
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  • 3
  • 1
Reviewer Connection to Seacliff Care Home
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from J P (Daughter of Resident) published on 12 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
A happy atmosphere awaits with helpful staff in pleasant clean surroundings where residents are gently cared for, entertained and fed well.
There is a nice garden and it is used for outdoor functions to bring families, residents and staff together for nice times, to sit in and do some potting.
The
staff are very helpful. Where possible, any specific requests by family members is adhered to eg. Ready in special clothes for an outing.
Reply from Mariana Csukor, Registered Manager at Seacliff Care Home

Thank you so much for your kind and thoughtful message. We're delighted to hear that you find our atmosphere warm and welcoming. Our team is truly dedicated to creating a comfortable and joyful environment for our residents and it's wonderful to know that their efforts are appreciated. We're glad that you enjoy the garden and the activities we organise always a pleasure to see everyone come together. We take great pride in catering to the individual needs of our residents and their families and we're happy that you've noticed our attention to detail. Your feedback means a lot to us and it inspires us to continue providing the best care possible. Thank you once again for your kind words. We look forward to creating many more happy memories together.

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Review from Debbie M (Partner of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy and reassured with the care my partner is receiving at Seacliff. The staff are so kind and caring and do all they can to reassure and encourage my partner, from supporting him in the various activities to helping at mealtimes. The home has a lovely family feel among residents, visitors
and staff, I am always welcomed at the home and a cup of tea offered! Communication with staff is really good and I have been kept in touch by phone if necessary.
Reply from Mariana Csukor, Registered Manager at Seacliff Care Home

Thank you so much for sharing your heart-warming feedback about the care your partner is receiving at Seacliff. We are delighted to hear that you both feel supported and reassured by our team. It's our priority to create a welcoming and nurturing environment for both our residents and their loved ones, and knowing that we are achieving this means the world to us. Your recognition of the staff's efforts and the positive atmosphere they foster is greatly appreciated and will be shared with the entire team they will be thrilled to know their hard work and dedication do not go unnoticed. We also value open and timely communication and are pleased it has been effective for you. Thank you once again for your kind words. Please never hesitate to reach out if you need anything or have any further suggestions on how we can improve our service. Your feedback is invaluable to us. We look forward to your next visit, and of course, a cup of tea will be waiting!

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Review from Gail O (Daughter of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
I am sad to say, I cannot give Seacliff Care Home a good review. I paid Seacliff six months in advance for my father's care. Unfortunately, my father died after four and a half months! Seacliff gave me a receipt for the remaining money of £3,508 pounds, saying it would be deposited into my bank account
within 7 working days. That was on November 17th 2023 now we are at the end of Feb 2024 and despite numerous calls and visits to Seacliff, I still have not received my £3,508 pounds. Very unhappy with that! It's very sad to end my experience like this!
Reply from Mariana Csukor, Manager at Seacliff Care Home

We are deeply saddened by the passing of your father, an esteemed gentleman who touched the hearts of everyone at Seacliff Care Home. Our heartfelt condolences go out to you and your family during this difficult time. Your father's presence at Sea Cliff was cherished, and we fondly remember the time he spent with us. We want to assure you that there has been a miscommunication regarding the 3,508 refund, which has already been paid. Throughout your father's stay, we maintained open and effective communication with you and your family, and we deeply value the trust you placed in us. We understand your frustration with the delay in receiving the refund, and we are actively addressing this issue to prevent such occurrences in the future. Your feedback is invaluable, and we are committed to resolving this matter promptly. Once again, please accept our sincere condolences, and know that we are here to support you during this challenging time.

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Review from Russell J (Son of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been so happy, and he has excellent service from the staff. They always go that bit extra to help. I genuinely think they have added a couple of years to his life; he is so happy. Thanks again to the team, best wishes.
Reply from Karen Curtis, Manager at Seacliff Care Home

Thank you for your kind words. It is our privilege to care for your father.

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Current Review Score: 7.8 (7.848)

Overview of Review Score

The Review Score of 7.8 (7.848) out of 10 for Seacliff Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.306 for Seacliff Care Home is calculated as follows: ( (22 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 36 Ratings = 4.306
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.542 Points relating to the number of positive Reviews for Seacliff Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 2 Positive Reviews ÷ 4.8 = 0.417
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Seacliff Care Home

What types of Care is Seacliff Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Seacliff Care Home have?

There are 24 Single Rooms.

What are the Facilities & Services at Seacliff Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Seacliff Care Home to the centre of Bournemouth?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Seacliff Care Home to verify any information. View our terms and conditions. Seacliff Care Home has an Basic Service - more info.