These prices are only a guideline, please contact Talbot View to find out the exact price for your requirements.
Talbot View has a Review Score of 9.7 (9.715) out of 10, based on 34 reviews in the last 2 years. Over all time Talbot View has 76 reviews.
Review from Angela W (Daughter of Resident) published on 12 August 2025
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Reply from Rachel Wood, Head of Customer Relations at Talbot View
Thank you so much for your review. It's lovely to hear that you think the staff are all amazing, kind, caring and dedicated. They will really appreciate the feedback. Again, thank you so much, it means a lot.
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Review from Danny M (Son of Resident) published on 31 July 2025
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Reply from Rachel Wood, Head of Customer Relations at Talbot View
Thank you for your review, we are so pleased to hear that your worries about full time care have been alleviated and that you are happy with the level of care your Mother is receiving. The team will be so happy to hear that you think they are amazing, it means so much. Thank you again.
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Review from Sue H (Daughter of Resident) published on 24 July 2025
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Reply from Phil Smith, Director of Residential Care at Talbot View
Thank you so much for your review. We are so pleased that Mum is happy and has settled in smoothly. It's great that you find the home to be immaculately clean and that you find the team are happy to help with your requests. We will share your wonderful feedback with everyone in the team and thank you again for your kind words, it means a lot.
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Review from Richard L (Son of Resident) published on 13 June 2025
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Reply from Phil Smith, Director of Residential Care at Talbot View
Thank you so much for your lovely review. We're so pleased to hear your parents feel welcome and well cared for at Talbot View. Your kind words mean a lot to the team and will be truly appreciated.
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Review from G W (Son of Resident) published on 10 June 2025
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Reply from Esther Sheppard, Senior Customer Relationship Manager at Talbot View
Thank you for your kind words and fantastic feedback. We're so pleased to hear that you've had such a positive experience with the team at Talbot View - your support means a great deal to us all.
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Review from Marion M (Wife of Resident) published on 10 June 2025
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Reply from Esther Sheppard, Senior Customer Relationship Manager at Talbot View
Thank you so much for sharing this touching message. It means a great deal to know that Talbot View left such a lasting impression on you both, even years before your husband became a resident. We're honoured to have been able to support his wish and care for him in the way he hoped for. Your kind words will mean a lot to the whole team.
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Review from W W (Daughter of Resident) published on 10 June 2025
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Reply from Phil Smith, Director of Residential Care at Talbot View
Thank you so much for your kind words. We're delighted to hear that your father feels happy and supported at Talbot View, and that you've experienced such a warm welcome from the team. It's lovely to know he enjoys the company of our staff and that his care feels personal and reassuring. We'll be sure to share your feedback with the team - it means a great deal to them.
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Review from Alison M (Niece of Resident) published on 28 April 2025
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Reply from Esther Sheppard, Senior Customer Relationship Manager at Talbot View
Thank you for your review. We are pleased to hear your comments around the cleanness and friendliness of the home and team and will share this review with the home.
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Review from M C (Daughter of Resident) published on 3 March 2025
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Reply from Phil Smith, Director of Residential Care at Talbot View
Thank for your review - We all send our condolences to you and your family at this sad time. Thank you for your lovely words, we will share them with the team.
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Review from Trish W (Daughter of Resident) published on 7 February 2025
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Reply from Phil Smith, Director of Residential Care at Talbot View
Thank you for your 5-star review. It means so much to the team to receive such lovely feedback.
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Review from Fraser E (Son of Resident) published on 3 February 2025
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Reply from Phil Smith, Director of Residential Care at Talbot View
Thank you for your review - we are pleased to read how your concerns have been acted on effectively. We offer our condolences to you and your family during this hard time.
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Review from S B (Granddaughter of Resident) published on 20 January 2025
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Reply from Phil Smith, Director of Residential Care at Talbot View
Thank you for your review. We are so pleased your grandmother feels so at home at Talbot view. We will share your lovely review with all the team.
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Review from Patricia H (Respite Resident) published on 21 October 2024
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Reply from Phil Smith, Director of Residential Care at Talbot View
Thank you for your review - the team will be pleased to hear you enjoyed your respite stay.
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Review from Jan H (Daughter-in-law of Resident) published on 16 October 2024
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Reply from Phil Smith, Director of Residential Care at Talbot View
Thank you for your 5* review, your feedback means so much to the team!
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Review from C D (Son of Resident) published on 3 October 2024
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Reply from Phil Smith, Director of Residential Care at Talbot View
Thank you for your 5* review, feedback means so much to the team! Wishing you all the best.
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Review from Dan H (Nephew of Resident) published on 30 September 2024
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Review from Tony S (Son of Resident) published on 26 July 2024
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Reply from Phil Smith, Director of Residential Care at Talbot View
Thank you for your review; I understand the team has contacted you to discuss your feedback and hope to be able to support you again in the future. Many thanks.
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Review from Dorothy S (Regular Volunteer) published on 3 July 2024
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Reply from Phil Smith, Director of Residential Care at Talbot View
Thank you so much for leaving a review, we love having Teddy with us and look forward to seeing you both again soon! All the best.
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Review from G M (Daughter of Resident) published on 1 July 2024
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Reply from Phil Smith, Director of Residential Care at Talbot View
Thank you for taking the time to review Talbot View - your feedback is greatly appreciated. I am so pleased your mother has settled into life well at Talbot View, wishing you both all the best.
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Review from Claire T (Daughter of Resident) published on 28 June 2024
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Reply from Phil Smith, Director of Residential Care at Talbot View
Thank you for your kind words, I am so sorry to learn of your mother's passing. Feedback is so important and your comments will mean so much to the team. Thank you so much and wish you all the best.
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The Review Score of 9.7 (9.715) out of 10 for Talbot View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.715 for Talbot View is calculated as follows: ( (311 Excellents x 5) + (73 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 404 Ratings = 4.715
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Talbot View is based on 33 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 33 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Jan 2025
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Job Title: Interim Home Manager
Joined: 2025
I started at Fairlawn in June 1993 as a care assistant following a placement from my Health and Social care college course. I stayed at Fairlawn for nearly 25 years and worked my way up to Deputy Home Manager, completing my Level 5 Diploma in 2015.
In 2017 I was offered the opportunity to support the Manager at Wickmeads and stayed for 5 years.
In Nov 2022 I decided to leave Care South due to my first grandchild being on the way and wanting to be supportive and hands on.
Care South gave me the opportunity to stay on a part time support role during this time which gave me time to support my family but also keep in the Care South family.
In 2024 I joined Talbot View in my support role and have stayed in a full-time role as Deputy Home Manager. I am currently Interim Home Manager. Care South have encouraged my growth and coming to work is like going home to my second family.
I have seen many changes in my years but at the Heart of everything has been improving the service the resident ,making the residents feel at home, safe and content is what makes the job worthwhile, and I could not imagine doing anything else.”
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