Talbot View

66 Ensbury Avenue, Bournemouth BH10 4HG

Talbot View is a modern and welcoming purpose-built residential and dementia care home in Ensbury Park, Bournemouth.

Talbot View has 59 en-suite bedrooms divided into four wings; one for frail elderly care and three for specialist dementia care.

The experienced and well-trained team at Talbot View deliver compassionate care in a home-from-from atmosphere. All residents can enjoy a wide variety of activities and entertainment if they so wish, including trips to local landmarks in the Care South minibus.

Talbot View residents enjoy plenty of communal lounges for social interaction or quiet relaxation and the home has a lovely enclosed, sunny garden.

Group: Care South

Person in charge: Sara Muslin (Home Manager)

Local Authority / Social Services: Bournemouth Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 59 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Challenging Behaviour

Admission Information: Ages 55+.

Single Rooms: 59

Rooms with ensuite WC: 59

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Talbot View: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview of Review Score

The Review Score of 9.7 out of 10 for Talbot View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Talbot View in Google's Search Results – more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.676 for Talbot View is calculated as follows: ( (104 Excellents x 5) + (30 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 142 Ratings = 4.676

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Talbot View is based on 12 positive Reviews in the last 24 months and is calculated as follows:

    1. 3.00 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.8 positive Reviews (59 registered maximum number of service users ÷ 5). 12 Reviews ÷ 11.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Talbot View has a Review Score of 9.7 (9.676) out of 10 and an Average Rating of 4.7 out of 5 from 12 Reviews over all time

Average Ratings

  • Excellent
    9
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Talbot View?

  • Extremely LIKELY
    11
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Talbot View

  • Son of Resident/Service User
    5
  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

My Mum is very happy at Talbot View and is well cared for. Staff are attentive, friendly and supportive. They look after Mum, reassure and support her.

How likely would you be to recommend Talbot View? Extremely Likely

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Average Rating:   4.1 out of 5

My father enjoys living at Talbot view care home. The staff are very helpful and caring.

How likely would you be to recommend Talbot View? Extremely Likely

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Average Rating:   3.7 out of 5

My mother-in-law moved to Talbot View recently. The attention she received was excellent in all areas and I have found the staff to be pleasant and professional. They engage with their residents and treat them with respect and care. Without a doubt the best care home in the area.

How likely would you be to recommend Talbot View? Extremely Likely

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Average Rating:   4.8 out of 5

I am happy here and well looked after.

How likely would you be to recommend Talbot View? Likely

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Average Rating:   4.1 out of 5

The staff, including management, have been excellent and can't do enough for my mum. They are aware of my mother's disabilities and cope with them well and sympathetically.
The room is excellent, clean modern and comfortable with a good ensuite.
The activities team are excellent and do their very best to accommodate my mother.
All the staff seem to warm to my mother and make a fuss of her which is lovely and helps a good positive 'family' feel.
My wife and I can't fault Talbot View and would recommend it to anyone.

How likely would you be to recommend Talbot View? Extremely Likely

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Average Rating:   4.5 out of 5

My aunt is very well looked after, clean, well fed and very happy in Talbot View.

How likely would you be to recommend Talbot View? Extremely Likely

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Average Rating:   5 out of 5

Friendly, helpful. If I want advice I can see the manager anytime.

How likely would you be to recommend Talbot View? Extremely Likely

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Average Rating:   5 out of 5

One of the best places to be in. Mum was so happy with everyone and the care was the best. The staff made us part of a family and it is always good coming back and see friends.

How likely would you be to recommend Talbot View? Extremely Likely

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Average Rating:   4.9 out of 5

My mother is totally happy in her new surroundings and has seamlessly moved into her new environment. The minute you step in the front door you feel the relaxing ambience of the home and the staff could not be more helpful. I could quite happily spend my final years here.

How likely would you be to recommend Talbot View? Extremely Likely

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Average Rating:   5 out of 5

The staff for the past 7 and a half years have been fantastic. Thank you very much.

How likely would you be to recommend Talbot View? Extremely Likely

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Average Rating:   5 out of 5

My grandmother has been a resident of Talbot View since 2008 and I thank all of the staff for their loving care over the years. Unfortunately, we are near the end and I can see how much the staff care for the residents through all their support at this testing time. Not only have the staff cared for my grandmother, they have supported my grandfather and all of my close family. I cannot thank everyone enough for the dignified care for my grandmother and ongoing support for those that love her.

How likely would you be to recommend Talbot View? Extremely Likely

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Average Rating:   5 out of 5

The care generally was excellent. The staff and management showed a lot of love and care to both of us to the extent of us feeling like part of a family throughout the past 7 years. I could go home assured she was safe and in the best of care. The care was second to none, especially the last week of my wife's life.

How likely would you be to recommend Talbot View? Extremely Likely

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Average Rating:   5 out of 5

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