Talbot View

66 Ensbury Avenue, Bournemouth BH10 4HG
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9.6 80 Reviews
  • Talbot View, Bournemouth
Talbot View is a modern and welcoming purpose-built residential and dementia care home in Ensbury Park, Bournemouth.

Talbot View has 59 welcoming and comfortable, fully furnished rooms, as well as a 24-hour call bell, ensuring residents are comfortable, safe and expertly cared for.

The experienced and well-trained team at Talbot View deliver compassionate care in a home-from-from atmosphere. All residents can enjoy a wide variety of activities and entertainment if they so wish, including trips to local landmarks in the Care South minibus.

Talbot View residents enjoy plenty of communal lounges for social interaction or quiet relaxation and the home has a lovely enclosed, sunny garden.
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Care Provided by Talbot View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1445
  • Self-Funded Residential Dementia Care: from £1545
  • RESPITE Self-Funded Residential Care: from £1570
  • RESPITE Self-Funded Residential Dementia Care: from £1670

These prices are only a guideline, please contact Talbot View to find out the exact price for your requirements.

Contact Talbot View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Talbot View to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Dawn Hand (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (59)
  • Single Rooms with Ensuite Wet Room (3)

Talbot View Reviews (80)

9.6

Talbot View has a Review Score of 9.6 (9.587) out of 10, based on 33 reviews in the last 2 years.
Over all time Talbot View has 80 reviews.

Overall Experience
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Reviewer Connection to Talbot View
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Review from Gary W (Son of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are brilliant but Jamie is outstanding. He is kind, patient, funny, patient focused and he has a heart of gold. I hope he qualifies for some sort of internal recognition. As an ex service director if he was in my team he would be a strong candidate for employee of the year.
Reply from Rachel Wood, Head of Customer Relations at Talbot ViewThank you so much for your kind review. I will share your feedback with the whole team, I know it'll be greatly appreciated. Many thanks once again, it means a lot.
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Review from Karen W (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mother was a resident in 2025, l had to take her out the manger would come into her room and drink her rum directly from the bottle, which is very inappropriate upset her greatly. We left my mother in their trust, we assumed that she would be looked after, which was obviously not the case we are
still pursuing action against them.
Reply from Phillip Smith, Director of Residential Care at Talbot ViewThank you for sharing your concern in relation to your mother's care whilst a resident at Talbot View. As you are aware, Care South has taken steps to address the situation (via its own robust procedures) and you and members of the team have met to discuss the issues and, so as to ensure that the interests of all concerned are addressed, referrals have been made to the regulatory, local authorities and others.

We wish to ensure that engagement is had via the appropriate channels to ensure fairness and transparency for all and welcome the opportunity to respond. However, we are currently limited in what we are able to say concerning the manager you have mentioned but we continue to review and monitor the way in which staff interact with residents to ensure that systems are in place for the benefit of the people we care for. Our aim is to provide the best possible care and it is something we take seriously
We are sorry that you feel we did not meet your expectations.
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Review from T T (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Discussions & comments have been made previously but since nothing has really changed! We are still short of certain cutlery & not enough suitable tables etc. Again, we found my dad with a dirty face & wet trousers. We were told choice of meals was always shown to the residents but they are not. There
are a lot of little things I could comment on but I have mentioned it all before. As stated previously, there is not enough staff (carers).
Reply from Phillip Smith, Director of Residential Care at Talbot ViewThank you for your review. We always welcome any feedback good or not so as an opportunity to further improve. I am sorry that you have had to raise previously raised concerns again and I would be delighted to meet you with the new home manager at your earliest convenience to ensure that our high standards of care are met.
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Review from S W (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Positives for this: large, beautiful gardens. Warm, clean, well decorated, attractive home. Reception staff very welcoming and helpful. Majority of carers show empathy to residents and good level of support. Negatives: training is needed to keep hearings aids safe - lost too frequently. Smart speaker
(Mulberry floor) sound speaker sometimes plays loud, inappropriate music - other people are not asked about music choice. More communication between relatives and seniors regarding medical concerns. More one to one conversation with residents in their rooms all day.
Reply from Phil Smith, Director of Residential Care at Talbot ViewMany thanks for your review. Your comments will be passed on to the team.
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Review from Simon B (Son of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent a very happy 14 months here. She was well looked after by an excellent team of carers. From the moment she arrived at Talbot View she received kind and loving care, nothing was too much trouble for any of the staff here. Many activities are arranged for residents and Mum joined in where she
could and as a family we were grateful to be included either at the time or by being sent photos of her interaction. During her final days she was treated with the utmost respect and you could feel and see the genuine love, care and kindness that the staff had for her. We could not recommend Talbot View highly enough. You would not find better care for your family member.
Reply from Phil Smith, Director of Residential Care at Talbot ViewThank you so much for your review, it means a lot and it will be shared with the team, I know they will very grateful to read your kind words.
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Review from Angela W (Daughter of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Choosing a care home for my mother was a very difficult decision due to advancing Alzheimer's. Due to the nature of my employment within the NHS, I chose Talbot View as Care South have really improved have really improved over the last 5 years. The rooms are bright and airy, I love the fact that Talbot
View has small areas for residents and have created a real family atmosphere. I have never known such a kind, caring and dedicated staff; they are all amazing.
Reply from Rachel Wood, Head of Customer Relations at Talbot ViewThank you so much for your review. It's lovely to hear that you think the staff are all amazing, kind, caring and dedicated. They will really appreciate the feedback. Again, thank you so much, it means a lot.
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Review from Danny M (Son of Resident) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing staff! All so helpful and caring towards my mother (89 years). We were initially very worried about mum going into full time care, but the manager and the rest soon assured us of the level of care here, and it became obvious that this is where she needs to be. Thank you all.
Reply from Rachel Wood, Head of Customer Relations at Talbot ViewThank you for your review, we are so pleased to hear that your worries about full time care have been alleviated and that you are happy with the level of care your Mother is receiving. The team will be so happy to hear that you think they are amazing, it means so much. Thank you again.
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Review from Sue H (Daughter of Resident) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been with Talbot View since the end of May. The staff are amazing and anticipate mum's needs so quickly. She has been able to settle in smoothly and joins in activities every day. The rooms are immaculate and cleaned every day and we have been able to personalise mum's room without any
problems. All departments are happy to help with requests and they don't mind me popping in every day to see how mum is doing. It feels like one big family and I am so pleased I secured mum a place, she is so happy.
Reply from Phil Smith, Director of Residential Care at Talbot ViewThank you so much for your review. We are so pleased that Mum is happy and has settled in smoothly. It's great that you find the home to be immaculately clean and that you find the team are happy to help with your requests. We will share your wonderful feedback with everyone in the team and thank you again for your kind words, it means a lot.
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Review from Richard L (Son of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both parents are staying in Talbot View, and I can't fault the caring staff as well as looking after their health and safety, the staff make them welcome and happy at a difficult time. They work tirelessly but always have a smile and a good sense of humour with residents and visitors.
Reply from Phil Smith, Director of Residential Care at Talbot ViewThank you so much for your lovely review. We're so pleased to hear your parents feel welcome and well cared for at Talbot View. Your kind words mean a lot to the team and will be truly appreciated.
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Review from Marion M (Wife of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Talbot View in my opinion, is definitely the tops. Management, head carers, all the carers and staff working there give wonderful care, attention, and love to all the residents and visitors. My husband and I used to visit residents from our church who had moved to Talbot View, and he actually said years
ago to a head carer that when he got too old to cope, that Talbot View was where he wanted to be. Thankfully, when that time cam,e his wish was granted.
Reply from Esther Sheppard, Senior Customer Relationship Manager at Talbot ViewThank you so much for sharing this touching message. It means a great deal to know that Talbot View left such a lasting impression on you both, even years before your husband became a resident. We're honoured to have been able to support his wish and care for him in the way he hoped for. Your kind words will mean a lot to the whole team.
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Review from W W (Daughter of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at Talbot View for almost 3 years. During that time, I have got to know many members of the staff. I visit Dad frequently and I always receive such a warm, friendly welcome from them. My father has also developed a strong rapport with them and they are so caring and kind
towards him. The attitude of staff throughout Talbot View is so very professional and I know that he is in very safe hands. His carers do their best to put a smile on Dad's face every day and he really enjoys their company. The staff never rush when they are helping Dad even though they have many other residents to care for. Dad's preferences are always a priority and staff are always available to answer queries when family members seek reassurance.
Reply from Phil Smith, Director of Residential Care at Talbot ViewThank you so much for your kind words. We're delighted to hear that your father feels happy and supported at Talbot View, and that you've experienced such a warm welcome from the team. It's lovely to know he enjoys the company of our staff and that his care feels personal and reassuring. We'll be sure to share your feedback with the team - it means a great deal to them.
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Review from Alison M (Niece of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Able to park on arrival, good safe security on front door. Toilets lovely and clean downstairs. Rooms all very clean and tidy. My auntie is nearly 102 and frail, but they try and get her up and out in wheelchair. She always looks neat and tidy and clean - skin always looks well-creamed etc. Always offered
a hot drink - staff so helpful and friendly and able to update us on Auntie's health. Thank you.
Reply from Esther Sheppard, Senior Customer Relationship Manager at Talbot ViewThank you for your review. We are pleased to hear your comments around the cleanness and friendliness of the home and team and will share this review with the home.
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Review from M C (Daughter of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father had been resident at Talbot View Care Home for nearly two years until his death on the 29th of January 2025. My husband and I are very grateful to all the staff for their love, care and kindness - and the many cups of tea.
Reply from Phil Smith, Director of Residential Care at Talbot ViewThank for your review - We all send our condolences to you and your family at this sad time. Thank you for your lovely words, we will share them with the team.
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Review from Trish W (Daughter of Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents were admitted for respite care. From my first visit to Talbot View, I can only commend all staff and managers. The process was quick, efficient and so friendly, nothing was too much trouble. The home is like one big family and I can't praise it enough. I am so thankful I found this gem! Hoping
they'll become permanent and I know that they will be cared for to the highest order.
Reply from Phil Smith, Director of Residential Care at Talbot ViewThank you for your 5-star review. It means so much to the team to receive such lovely feedback.
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Review from Fraser E (Son of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was looked after for 3.5 years, during that time we saw a different manager (3 changes). There are many different carers also on alternative shifts and alternatively different wards. The most recent manager was the most effective, listening to my complaints and acting on them effectively and
in Mum's final months I am so grateful for this. Also, I am grateful to the carers and senior staff in her final few days they loved my mum.
Reply from Phil Smith, Director of Residential Care at Talbot ViewThank you for your review - we are pleased to read how your concerns have been acted on effectively. We offer our condolences to you and your family during this hard time.
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Review from S B (Granddaughter of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff and management are friendly and welcoming and have a good sense of humour. On my visits they have always been kind and caring towards my grandmother and take time to talk to family. My grandmother's room is clean and tidy and homely, it feels like an extension of her house before with her treasured
photos and favourite ornaments. Food is nutritious and well cooked/presented with ample choice. I believe my grandmother is happy and at 101 is still treated with respect and dignity.
Reply from Phil Smith, Director of Residential Care at Talbot ViewThank you for your review. We are so pleased your grandmother feels so at home at Talbot view. We will share your lovely review with all the team.
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Review from Patricia H (Respite Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A most pleasant time was spent here.
The staff are well trained, considerate, well organised, loving and caring. Nothing is too much trouble. Answer calls quickly. The food is tasty with choices. Two weeks of respite care, was nervous but no worries. Will certainly keep in contact and am happy to return.
Would be happy to make it permanent if the need arises sight not good/mobility!
Reply from Phil Smith, Director of Residential Care at Talbot ViewThank you for your review - the team will be pleased to hear you enjoyed your respite stay.
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Review from Jan H (Daughter-in-law of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law had respite here for two weeks, very happy with the care she received. The manager was amazing, nothing was too much trouble very caring and professional. Would highly recommend this home. My mother-in-law is very happy to return again.
Reply from Phil Smith, Director of Residential Care at Talbot ViewThank you for your 5* review, your feedback means so much to the team!
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Review from C D (Son of Resident) published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy and well cared for within the group! I as her son and POA am also happy!
I did try Mum in a different care home but I wasn't happy with their ethos and lack pro-activeness! (I only allowed her to stay there for a week!). This confirmed my want to reintroduce her to a different
home (before the previous experience, Mum was in a care home of the same group). All is good for her here!
Reply from Phil Smith, Director of Residential Care at Talbot ViewThank you for your 5* review, feedback means so much to the team! Wishing you all the best.
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Review from Dan H (Nephew of Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting my aunt in a clean, friendly, well staffed, secure and caring environment. Offers peace of mind to relatives knowing that your loved ones are being looked after appropriately.
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Current Review Score: 9.6 (9.587)

Overview of Review Score

The Review Score of 9.6 (9.587) out of 10 for Talbot View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.587 for Talbot View is calculated as follows: ( (284 Excellents x 5) + (71 Goods x 4) + (15 Satisfactorys x 3) + (9 Poors x 2) + (8 Very Poors x 1) ) ÷ 387 Ratings = 4.587
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Talbot View is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Dawn

Dawn Hand

Job Title: Home Manager

I am delighted to introduce myself as the Manager of Talbot View. I have worked in the care sector for many years, beginning my journey as a Senior Carer before progressing through roles such as Care Team Leader and Deputy Manager, eventually becoming a Registered Manager. I am also qualified to level 5 in leadership and management in care.


Throughout my career, I have been passionate about providing high-quality, person-centred care and supporting teams to deliver the very best for residents and their families. Joining Care South is a wonderful opportunity, and I am proud to be part of an organisation known for its dedication to exceptional care and its commitment to the HEART values.


Talbot View already feels like home, and I am excited to work alongside the team, bringing my experience and enthusiasm to support the well-being, comfort and happiness of your loved ones.

Frequently Asked Questions about Talbot View

What types of Care is Talbot View registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Talbot View have?

There are 59 Single Rooms.

What are the Facilities & Services at Talbot View?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Talbot View to the centre of Bournemouth?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Talbot View to verify any information. View our terms and conditions. Talbot View has an Enhanced Service - more info.