Talbot View

Choosing a care home for a loved one is a huge decision, but seeing the high quality of care my mother has experienced over the past 10 years gives me total confidence that we chose the right place.

The standards of care, cleanliness, and kindness from the team have remained consistently excellent throughout her stay. The staff are dedicated, patient, and always attentive to her individual needs. I am immensely grateful for the stability and happiness they have brought into her life over the last decade.

Highly recommended.

Starting at front door - the managers, the reception staff, the chefs, the maintenance team, the cleaners, the care teams on days & nights, the activities team, the entertainers, the medical team - we thank you - our mum thinks she's staying in the best hotel xx We will be forever grateful for your dedication.

Staff keep me up to date with my sister's care and are very proactive. She is very content and settled and I am very happy with all the attention. The Home is spotlessly clean and very comfortable and the staff are extremely helpful and kind,

Talbot View Care Home has a lovely atmosphere and is beautifully decorated, a home from home where everyone can feel comfortable and relaxed. The staff are amazing, patient, helpful and caring. The food is excellent with plenty of choice and the bedrooms peaceful and well equipped. I can relax, knowing that my husband is happy and being well cared for.

I chose Talbot View for my aunt, as I'd been really impressed with the care my Mum received in another Care South home.

The home itself is clean, bright & welcoming. The care team can't be faulted in their attitude toward both my aunt & her relatives. The dementia unit is completely self contained & safe. There are two lovely garden areas. Residents are encouraged to do activities & go on outings, but they can still keep to themselves if they prefer. The food is 1st rate & well prepared.

I know that my aunt is safe & well cared for.

Talbot View has become a new home environment for my mother, following a traumatic change to her health and wellbeing. The care staff are friendly and attentive, day and night. The catering team and chef provide very good food, a variety of menus, and cater for particular needs. We have been able to personalise mother's room with some of her items, pictures and ornaments. The gardens are a special place for mother to visit, and she enjoys most of the social activities provided for the residents.

The care staff are always cheerful and kind. My sister has had problems coming to terms with her need for 24/7 care and settling into the home. We have had great support from both clinical and admin staff over the months she has lived there.

Mum has been at Talbot View for the past 4 years and during that time I can honestly say I have been very happy with her care. Of cause inevitably on occasion there are minor issues crop up, but those have always been resolved to our satisfaction. The new management are a huge improvement to the previous one, and always happy to listen and make time for me - which is much appreciated. Well done to all of you!

Mum lived at Talbot View for over three years. Her room was brightly decorated and she was able to bring her own drawers and bookcase with her, this gave a homely feel to her experience. In comparison to other care homes, the building is spacious and 'airy'. We very much enjoyed the garden too. Talbot View provided the best care they could for Mum, always respectful of her routine, wishes and character, relationships were 'built' up over the years, there was amazing trust. The Care Assistants are down to earth, professional and a credit to Care South.

The staff were kind and very good. The home was bright, cheerful, light and airy. The library was well stocked and a pleasant place to sit. The lounge was very comfortable to sit in. The dining room was laid out attractively. The food was very good. The garden was lovely and it was a pleasure to sit outside. The activities were very well organised.

Always feel my aunt is very well looked after by the staff.

All the time, my friend lived at TV she was treated with dignity and respect, knowing her husband would continue to be treated the same way.

My friend seems contented at Talbot View. The extremely kind staff are patient in their dealings with a man who has dementia, and was in normal life an independent spirit. He delights in the home's gardens, and he loves the food. The music played in the hallway is of one type only,and sadly doesn't fit with the taste of all residents. My friend was a professional musician and teacher, and likes mid 20th Century jazz and classical music. The laundry can be disappointing, but considering the demands made on it, it's hardly surprising. Talbot View is a very good place to be if you need care.

All the staff are brilliant but Jamie is outstanding. He is kind, patient, funny, patient focused and he has a heart of gold. I hope he qualifies for some sort of internal recognition. As an ex service director if he was in my team he would be a strong candidate for employee of the year.

My mother was a resident in 2025, l had to take her out the manger would come into her room and drink her rum directly from the bottle, which is very inappropriate upset her greatly. We left my mother in their trust, we assumed that she would be looked after, which was obviously not the case we are still pursuing action against them.

Discussions & comments have been made previously but since nothing has really changed! We are still short of certain cutlery & not enough suitable tables etc. Again, we found my dad with a dirty face & wet trousers. We were told choice of meals was always shown to the residents but they are not. There are a lot of little things I could comment on but I have mentioned it all before. As stated previously, there is not enough staff (carers).

Positives for this: large, beautiful gardens. Warm, clean, well decorated, attractive home. Reception staff very welcoming and helpful. Majority of carers show empathy to residents and good level of support. Negatives: training is needed to keep hearings aids safe - lost too frequently. Smart speaker (Mulberry floor) sound speaker sometimes plays loud, inappropriate music - other people are not asked about music choice. More communication between relatives and seniors regarding medical concerns. More one to one conversation with residents in their rooms all day.

Mum spent a very happy 14 months here. She was well looked after by an excellent team of carers. From the moment she arrived at Talbot View she received kind and loving care, nothing was too much trouble for any of the staff here. Many activities are arranged for residents and Mum joined in where she could and as a family we were grateful to be included either at the time or by being sent photos of her interaction. During her final days she was treated with the utmost respect and you could feel and see the genuine love, care and kindness that the staff had for her. We could not recommend Talbot View highly enough. You would not find better care for your family member.

Choosing a care home for my mother was a very difficult decision due to advancing Alzheimer's. Due to the nature of my employment within the NHS, I chose Talbot View as Care South have really improved have really improved over the last 5 years. The rooms are bright and airy, I love the fact that Talbot View has small areas for residents and have created a real family atmosphere. I have never known such a kind, caring and dedicated staff; they are all amazing.

Amazing staff! All so helpful and caring towards my mother (89 years). We were initially very worried about mum going into full time care, but the manager and the rest soon assured us of the level of care here, and it became obvious that this is where she needs to be. Thank you all.