Talbot View

66 Ensbury Avenue, Bournemouth BH10 4HG
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9.7 77 Reviews
  • Talbot View, Bournemouth
Talbot View is a modern and welcoming purpose-built residential and dementia care home in Ensbury Park, Bournemouth.

Talbot View has 59 welcoming and comfortable, fully furnished rooms, as well as a 24-hour call bell, ensuring residents are comfortable, safe and expertly cared for.

The experienced and well-trained team at Talbot View deliver compassionate care in a home-from-from atmosphere. All residents can enjoy a wide variety of activities and entertainment if they so wish, including trips to local landmarks in the Care South minibus.

Talbot View residents enjoy plenty of communal lounges for social interaction or quiet relaxation and the home has a lovely enclosed, sunny garden.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1385
  • Self-Funded Residential Dementia Care: from £1485
  • RESPITE Self-Funded Residential Care: from £1510

These prices are only a guideline, please contact Talbot View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Neil Dominy (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (59)
  • Single Rooms with Ensuite Wet Room (3)

Talbot View Reviews (77)

9.7

Talbot View has a Review Score of 9.7 (9.724) out of 10, based on 35 reviews in the last 2 years.
Over all time Talbot View has 77 reviews.

Overall Experience
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  • 15
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Date Published
  • 77
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Reviewer Connection to Talbot View
  • 26
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  • 5
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Total of 77, showing 21-40
Review from Claire T (Daughter of Resident) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the Talbot View team enough, for not only looking after my beloved Mum, but also for the support they provided for my family. Mum suffered from Alzheimer's. This was a new experience for our family, so it was a steep learning curve as well as coping with losing Mum day by day. The lovely
staff at Talbot View helped us so much on this tough journey, something we will never forget. Now our lovely mum has gone, I not only miss her, but my Talbot View family will stay with me forever too. They are worth their weight in gold!
Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your kind words, I am so sorry to learn of your mother's passing. Feedback is so important and your comments will mean so much to the team. Thank you so much and wish you all the best.

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Review from Julian B (Nephew of Resident) published on 24 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good staff and facilities, especially kind to my auntie and friendly, and I believe she is well looked after. We considered ourselves lucky to get her into Talbot View. She enjoys her trips out in the minibus.
Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you so much for your kind words; I am so pleased your auntie is enjoying living with us at Talbot View, wishing you all the best.

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Review from J J (Niece of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt is well looked after and has the opportunity to partake in quite a lot of activities and some outings. She is happy in the home and the staff seem very caring. The home itself is fresh and bright and well organised into separate wings with a limited number of residents in each so it feels more
homely.
Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your review, all feedback is greatly appreciated. The team at Talbot View will be so pleased to read your comments. All the very best.

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Review from M M (Son of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are fantastic and very patient with my father, they are very caring and thoughtful, the home is very clean and tidy, my father enjoys all his meals and is always being offered tea, coffee and cold drinks to keep him hydrated. We are also greeted with a warm welcome and offered beverages even
when they are very busy. I quite often witness their caring side when they sit down with the residents and try to get them to join in on conversations and activities.
Reply from Phil Smith, Director of Residential Care at Talbot View

I am very grateful for you taking the time to leave a review for Talbot View, feedback means so much to all of us at Care South. Thank you for your kind words, all the best.

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Review from Martin M (Son of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Talbot View for 18 months and the care he receives is excellent. I can't thank all the staff enough for all their great work and compassion. It's such a warm welcoming place with great facilities, I would highly recommend this home. Thank you to all the staff for all you do for
Dad.
Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your kind words, I am delighted that Dad is enjoying living with us at Talbot View, the team do a wonderful job. I will be sure to pass on your feedback. Wishing you all the best.

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Review from D H (Husband of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home, amazing caring staff.
Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your 5* review, feedback means so much to the team! Wishing you all the best.

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Review from Neil A (Son of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum spent her last 2 years in the loving care of Talbot View. The family was warmly welcomed day and night. Her personal care was immaculate and her mental wellbeing was still at the utmost of care at the end. The entertainment team positively produced singalongs, fetes and daily activities. Mum was
happy to be there and in her own words was 'coddled' by the staff and wouldn't want for better.
Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for taking the time to leave a review, your feedback will mean so much to the team at Talbot View. Wishing you all the very best.

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Review from C B (Daughter of Resident) published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A big thank you to all the carers and staff at Talbot View. My Mum was at Talbot View for a total of 19 months during that time she was well looked after and treated with love and dignity.
Sadly Mum is no longer with us, she passed away peacefully at Talbot View in January at the age of 93.
The love
and support given to Mum and the family was truly amazing, nothing was too much trouble. All the staff were so kind, caring, and supportive of us right to the very end.
A big thank you to everyone at Tablot View and Care South.
Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your wonderful 5* review. Your kind words mean so much to everyone, I will be sure to share them with all of the team at Talbot View.

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Review from E M (Daughter of Resident) published on 19 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was fortunate to have stayed for just over 2 years in Talbot View. The duty of care to my mother during her stay was exceptional. The quality of care and the professionalism of the staff were outstanding. Having worked in this business for many years I was constantly impressed with the dedication
that all grates of staff displayed during their working day..
Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your fantastic 5* review! Your words mean so much to the team at Talbot View, thank you again and wishing you all the best.

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Review from Claire O (Daughter of Resident) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff provide amazing care for my mother making her as comfortable as possible in what was a very distressing time for her as she was at end of life.
They also provided support for myself keeping me informed at each staff of my mother's care and dealt with everything in a very professionally way
when she passed away.
Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you so much for your 5* review, I am so sorry to learn of your mothers passing, wishing you all the best for the future.

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Review from D H (Wife of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find Talbot View a friendly and helpful. Nothing is too much trouble and makes you feel that your loved ones are in good hands. I would not hesitate to recommend Talbot View. Home to Home. Staff go that extra mile and beyond.
Thanks for everything
Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your wonderful review, the team at Talbot View will be delighted with your feedback. Wishing you all the best.

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Review from G W (Sister of Resident) published on 2 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is very happy here and feels it is like 'Home'. Contact with the management is very good and they keep me informed since I live a long distance away.
Reply from Phil Smith, Director of Residential Care at Talbot View

I am so pleased that your sister is enjoying her stay with us at Talbot View, I will be sure to pass on your feedback to the team, all the best.

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Review from R R (Nephew of Resident) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whilst my aunt was only in Talbot View for three months the staff did all they could to make her as comfortable as possible and took on board some of the challenges in caring for my aunt with understanding and patience, looking after her with kindness and dignity. The staff were always on hand to talk
and the reception telephone was always answered promptly.
Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for taking the time to leave a review - I am so pleased to read your comments and the team at Talbot View will be delighted. Wishing you all the very best.

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Review from J T (Daughter of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was a shock for mum to have to move into a care home quite so soon, however, we have found Talbot View to be very accommodating to mum's needs. As we all do - mum has her good days and bad days but in general she is quite happy. The difficulties we have experienced are mainly due to not understanding
how the care home works/procedures etc. However due to the nature of the staff we overcome any problems quickly. Mum has made some excellent relations with other residents and with the excellent staff.
Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for leaving a review. I am glad that mum is starting to settle into life at Talbot View, of course it can be quite daunting coming into a new environment, I am glad she has made relationships with both staff and residents alike. Wishing you and her all the very best.

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Review from Julie B (Daughter of Resident) published on 28 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has lived at Talbot View for the past ten years, she has always been very happy and said "I feel as though I am on a permanent holiday," care staff are dedicated, fun, and supportive. I am more than happy with the care that my mother receives, there is a very good activity team who organise
trips, crafts, games, etc., also very supportive management.
Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for leaving a review, I am so pleased that Mum loves her home at Talbot View. Who doesn't want to feel like they're on a permanent holiday?!? Wishing you both all the very best and I will of course feed your comments back to the staff.

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Review from Helen D (Daughter of Resident) published on 27 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is amazing. My mother was in here from May 2023 and she was treated with great respect. Nothing was too much trouble for any of the lovely staff. Even the visitors were treated so well, always offered drinks and even food. I can highly recommend you put your loved ones in here. The staff
felt like my family so much love given. Even at the end of my mother's life the staff arranged everything for us. They took all the stress away from me and made me feel at ease at a very difficult time.
Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you so much for your kind review and I am so sorry to learn of your mother's passing. We wish you all the very best.

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Review from Sue C (Daughter of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Talbot View is an outstanding residential home. My mother has been there for eighteen months and her care throughout has been exceptional. I cannot praise the staff highly enough. Mum has improved both physically and mentally since she moved there due to the care and attention she has received. Everyone
there is cheerful and welcoming and the building is bright and airy. I would recommend Talbot View without hesitation. Many thanks to all the wonderful staff who care for Mum. I would give it ten stars if I could!
Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you so much for your lovely 5* review, the team at Talbot View will be delighted. Wishing you all the very best.

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Review from S W (Daughter of Resident) published on 13 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved into Talbot View in July 2022. The atmosphere at the home is very welcoming, homely and caring. He was very well looked after. If you are looking for a care home for a loved one, I cannot recommend Talbot View highly enough. The staff are all very friendly, cheerful and caring.
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Review from John S (Son of Resident) published on 24 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent four months in Talbot View and the standard of care she received was excellent. The patience and kindness she was shown was outstanding. She was 103 years old and needed a lot of attention, which she was given by the excellent staff. At the end of her life, she was shown great dignity
and the staff made sure she was comfortable at all times. Many thanks to you all in the Mulberry Unit, for all your hard work.
Reply from Aaron Whitehead, Director of Residential Care at Talbot View

Thank you for taking the time to leave Talbot View a review. I am sorry to hear of your mothers passing, it really does mean so much to the staff to read reviews like this. Wishing you all the best.

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Review from S D (Sister-in-law of Resident) published on 9 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home has proved to be a kind and caring environment for my brother-in-law always greeted me with a warm, friendly face and made to feel at ease. The staff all work really hard and are always pleasant and helpful. Would recommend it to anyone finding the need for a home for a relative.
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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Talbot View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.724 for Talbot View is calculated as follows: ( (323 Excellents x 5) + (73 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 416 Ratings = 4.724
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Talbot View is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Suzanne

Suzanne Kaye

Job Title: Interim Home Manager Joined: 2025

I started at Fairlawn in June 1993 as a care assistant following a placement from my Health and Social care college course. I stayed at Fairlawn for nearly 25 years and worked my way up to Deputy Home Manager, completing my Level 5 Diploma in 2015.
In 2017 I was offered the opportunity to support the Manager at Wickmeads and stayed for 5 years.


In Nov 2022 I decided to leave Care South due to my first grandchild being on the way and wanting to be supportive and hands on.
Care South gave me the opportunity to stay on a part time support role during this time which gave me time to support my family but also keep in the Care South family.


In 2024 I joined Talbot View in my support role and have stayed in a full-time role as Deputy Home Manager. I am currently Interim Home Manager. Care South have encouraged my growth and coming to work is like going home to my second family.


I have seen many changes in my years but at the Heart of everything has been improving the service the resident ,making the residents feel at home, safe and content is what makes the job worthwhile, and I could not imagine doing anything else.”

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