Dorset House

Both my parents-in-law recently became residents in Dorset House and were made most welcome from the outset. They were able to celebrate their wedding anniversary with a family & friends gathering in one of the lounges set aside & decorated especially for the occasion, with a wonderful buffet of food and refreshments. It made a memorable day for them and all who attended. The gardens outside are always well tended and are beautiful for sitting in or having a stroll to see the fish. There is plenty of shade and seats & seating areas available. All the staff are very friendly and caring, they quickly understand the residents and also the residents families/friends visiting. Its always such a pleasure to visit, you are made most welcome, a real home. Although my parents-in-law were not at all keen on moving into a care home; from the day they entered they have really enjoyed being there. There are activities arranged every day and also trips out to Swanage, Poole Quay, the park etc.

Mum is very well looked after. We as a family are very happy with every aspect of her care. Also the chef cooks amazing meals for the residents. The carers are brilliant and nothing is ever too much for them and her room is spotless

The transition for my father from the family home to Dorset House has been made a lot less stressful by the fantastic staff. Absolutely everyone works incredibly hard to ensure my fathers needs are met and that he feels comfortable and happy. On my visits to the home I have found the atmosphere at Dorset House to be consistently warm, friendly and above all caring,. This has given me the confidence to feel that my father can actually enjoy this somewhat more challenging period of his life fully supported by a wonderful team.

I am a resident's wife, the best I ever did was move him to Dorest House. Although he can't join in, I like him to mix with the other residents and it stimulates him.

My mum has been a resident at Dorset House for 4 years. The love and care that is given to her by all staff is above and beyond. Every single member of staff is professional, kind and knowledgeable. We as a family are always kept up to date with Mums care and feel the staff are very approachable if there are any concerns. There are activities on every day for the residents to enjoy and outings if they wish to go on them. The whole house is kept clean and tidy and the Dining Room is lovely. The chef is approachable with any individual needs and the food provided is well cooked. There is a constant drinks trolley and fruit available at all times. There are a couple of staff that Mum is close to, one in particular who uses humour to manage Mums personal needs. He is always smiling and happy in his work.

The care has always been exceptional often in difficult circumstances. The home is always welcoming, clean and tidy. A home from home atmosphere.

Consistently high standard of care. Staff are kind, patient and hardworking. My mum and dad have thrived since they arrived at Dorset House. Having just returned from holiday, it was a joy to see my parents happy, well and stimulated. Thoroughly recommend this care home!

Having been very worried about mum being in a care home, in fact my brother and I now feel she is safe and well cared for. We would highly recommend this home.

The staff were amazing and very caring Dorset House looked after my father very well and he loved it he also went on trips played darts and snooker and a bit of gardening and called his room his flat

I have never been in a residential home before, but I am familiar with Dorset House through friends. The whole experience was wonderful, especially the food. The staff were so friendly, and you could tell that they enjoyed their jobs. The home had a wonderful, happy, homely feel.

My mum enjoyed her 4 weeks at Dorset House. Especially walking around the beautiful garden and watching the fish in the pond. At lunchtime, she liked the group she was always sat with, a choice of two different main meals which were always delicious.

When I went to visit Dorset House for the first time after visiting other care homes and was shown around it just felt perfect. The staff, grounds, rooms and facilities. The residents looked so at home, relaxed, happy and well cared for. So impressed. I decided to move my mum here. The home was very quick in responding. They visited my mum in hospital and went through her wish list. Her room was really lovely with a garden view. The staff were so friendly, and nothing was too much trouble. Sadly my mum passed away the next day as she had been very poorly in hospital and was on the end of life path. She had a beautiful smile on her face, looking at a beautiful garden view. The staff were exceptional in the way they dealt with the situation and the family were treated with such love and kindness. My mum said on arrival at Dorset House that she wished she had come here a year earlier as she loved it and immediately felt at home.

I would have no reservations recommending Dorset House to anyone thinking of respite or long-term care for any of their loved ones, thank you all so much for making Mum's passing so peaceful.

I have always been received with a lovely welcome when visiting my mum. The care my mum receives is excellent I never have any course for concern knowing when I go home she is safe and secure. The food always looks very appetising and plenty of it. The home is always clean and tidy and most of all never has any offensive smells. Though my mum doesn't always get involved with the activities the ones she does she really enjoys especially when the little children from muddy boots come to see them and the animals. All in all cannot fault Dorset house.

I had a great day seeing a dear old family friend and happy he is in such good hands at the care home.

We spent a lovely few hours at Dorset House for their Christmas Fayre. We had such a wonderful time. The house was decorated so beautifully for Christmas, the staff were very friendly and helpful. We went in to the dining room where there was a tombola and we were served drinks and a mince pie. They even had a wonderful singer who was singing Christmas songs. I had such a lovely time and it was so nice to see my Nan enjoying herself as well.

Very good standard of care, great staff and management, great atmosphere and Christmas party. Very clean and a newly decorated dining room makes for an all-round cheer up. Friendly residents too!

It is a lovely care home with very welcoming friendly staff, and a lovely atmosphere. They care for my nan really well and nothing is too much trouble. Always have lots of activities on and lots to do. I would recommend Dorset House to anyone.

He loves all the activities on offer and has made great friends with the other residents and the staff. The staff are all very welcoming and support us fully with grandad's care.

My mother has been living very happily at Dorset House for almost a year. Every time I visit, I see the care and affection the staff have for the residents, and I enjoy seeing mum taking part in the wide range of social and leisure activities. I never knew she was so competitive! She's having a great time, and I know she is being very well cared for by the excellent team.