






Charlton Kings Care Home provides 24-hour care in a secure, welcoming environment (CQC Rated Good in March 2023). Their bedrrom are spacious and bright; all have their own WC, with some offering en-suite bathrooms and direct garden access.
Set within a modernised period property, their residential care home has been specially adapted to the needs of their residents. Their wonderful members of staff have created a warm, friendly and secure environment...
Care Provided by Charlton Kings Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are payable from £1,450 per week. The total fee will be determined based on individual dependency levels and assessed care needs.
The fees include the following services:
24-hour care and support, delivered in accordance with assessed needs
All meals, beverages and snacks
A programme of activities
Heating and lighting
Laundering of all items not requiring dry cleaning
The following services and items are not included within the fees:
Professional hairdressing
Aromatherapy, massage and reflexology
Personal subscriptions or copies of newspapers and magazines
Personal purchases, including stationery, confectionery, alcoholic beverages, specific snacks, soaps and toiletries
Clothing, footwear and slippers
Dry cleaning
Installation of private telephone lines, internet services or cable television
Where not provided free of charge by the NHS, the following services may be arranged but will incur additional costs:
Chiropody
Optical services
Dental treatment
Physiotherapy
Other privately arranged healthcare services
Continence products
Transport to and from hospital appointments
The price(s) shown are provided by the care home. Contact Charlton Kings Care Home for full pricing details and T&Cs.
Contact Charlton Kings Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Carewise Homes Ltd
- Private Owned
Person in charge
- Jan Makin(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (5)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Visitors welcome at any time.
Parking
- Free car parking available at the front of the home.
Charlton Kings Care Home Reviews (70)
Charlton Kings Care Home has a Review Score of 9.9 (9.899) out of 10, based on 20 reviews in the last 2 years.
Over all time Charlton Kings Care Home has 70 reviews.
The care given to my late mother was of the highest possible standard. Done with great dignity, compassion and care. Also, the kindness and care shown to myself and partner was excellent. Wonderful care home, excellent, kind, caring staff. My mother was given exemplary care in the 5 years she was there. Highly recommend.
The care home is a surprisingly upbeat place. When Dad returns from hospital or a trip out he is always warmly welcomed home. The staff have to do a very difficult and unglamorous job but are always friendly and helpful.
Even though Dad is struggling he always points out to me how good the staff are. They really look after him. This gives me so much reassurance. I appreciate it.
Dad enjoys the food too!
The staff monitor residents on an hourly basis and always update me on GP visits which is very helpful. He is in safe hands. That matters so much to me.
I would happily recommend this care home.
My husband for came for two weeks respite and absolutely loved your care home. He was relaxed and happy and I, in turn, was happy too. I hope in the future we will return for respite care. Thank you so much. I can't tell you how grateful I am.
She was given the very best of care during her residency at Charlton Kings Care Home, and throughout the various stages of her illness. The whole family is very grateful for the loving attention and care shown to her at all times.
Thank you for your kind words. Mum was much loved here at CKCH, she was an amazing lady. It was our privilege to care for her and she will be greatly missed by us all.
This care home is very homely. The standard of care is extremely high, the staff are very caring and dedicated. All of the staff are very approachable and informative. The rooms are were always very clean as are the public areas. The standard of care my mum received was excellent.
My father has resided in Charlton King's care home for respite for 2 months and has received very good care. All the staff have, without exception, been kind, respectful and competent.
Mum was unable to take advantage of many of the facilities at CKCH but from what we witnessed they are of the highest order. She couldn't eat much but was always offered something to tempt her and given assistance to eat it.
I have no hesitation in recommending the home.
She was very happy there and made many friends and joined in activities.
Her stay there gave her the new lease of life she needed.
My father was very well looked after, comfortable and had nothing but praise for the staff. He enjoyed the food, some of which the chef prepared especially for him. All are very hard-working, cheerful, professional and at the end, sat with him reading to him poetry which he liked.
I was greeted on the first day of my vigil by the head of care, given a full breakdown of his condition and the medication. I was offered refreshments then and at each subsequent meal/tea time. This was the case for the next 7 days as they cared for his and my personal needs. Doctors/district nurses were called each time he became agitated or in pain in order that this was controlled. He died peacefully in his sleep.
When first visiting my friend, I found an open, friendly and professional atmosphere at the home. My friend was resident for just over a year. She was always happy and contented with the excellent care she received from the friendly staff. In her final days, the home made special arrangements to care for my friend in the place she wanted to be.
My mum was very happy there. She enjoyed a bit of banter with the staff. All in all an excellent care home.
My father went into palliative care. The whole staff were kind, caring, professional and treated my Father with great respect and dignity and supported us with great care and kindness all through his care and passing away. This is a marvellous care home with great management and staff.
My mother moved to Charlton Kings Care Home for respite following a bout of ill health. The need for long-term care was identified. In order to meet this need, my mother moved to another setting as she was not happy at Charlton Kings Care Home. I also felt that care staff did not give her the support she needed during her confused episodes.
The staff at Charlton Kings cared for my mother in her final weeks with compassion and care. They were supportive to myself and my sister and when my brother and his family came to spend her last days with her. They found everybody sympathetic, professional and caring. My mother was able to die in comfort and with dignity.
I am gratefully thankful for the care of my mother from the very first day she went into Charlton Kings care home, to the day she passed away. For the homely and loving care, ALL of the staff gave her, I am just SO glad we found this care home. It was such a homely home with such a caring atmosphere, we couldn't fault any member of staff. So thanks again to the manager and all the wonderful staff.
It is my pleasure to support this survey in relation to the Charlton Kings Care Home. I have over the past three years introduced two clients to this home and have observed the highest quality of care in all aspects.
We, as a family, were very pleased with the care and treatment of my mother in the 18 months she was in the care home. The staff were very caring and very respectful in every way, giving her care and support when needed. We would recommend Charlton Kings Care Home to friends and family.
A friend of mine moved to the home last year and whilst I get lots of news this is the first time I've been able to visit. In more recent years I've had occasion to visit a number of care homes and I must say that this is one of the best. The bedrooms look comfortable enough but I was full of admiration for the staff who were cheerful and engaging. On the day I visited a whole host of children from a local school had come in to talk/help those who lived there, everyone appeared to have a great deal of fun!
My mother died peacefully in the care home on New Years Day. She had been a resident for nearly 9 years. Throughout this time she had been well looked after. The carers always treated her with respect, kindness, were always cheerful, helpful and happy to chat. We could not have asked for more.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Charlton Kings Care Home.
There are no upcoming events for Charlton Kings Care Home.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Carewise Homes Ltd
- 31 Jan 2025Recipient: Carewise Homes Ltd
- 31 Jan 2024Recipient: Carewise Homes Ltd
Accreditations
There are no accreditations posted yet for Charlton Kings Care Home.
Meet the Team (7)

At Charlton Kings Care Home, we pride ourselves on being a compassionate and professionally-run establishment, led by our highly capable and caring Registered Manager, Jan Makin. Our exceptional care team is committed to making a meaningful difference in the lives of our residents, going above and beyond to provide personalised, high-quality care.
Each team member is carefully chosen for their reliability, integrity, skill, and professionalism, ensuring that every resident receives the attention and support they deserve. We provide extensive induction training and encourage continuous professional development, empowering our staff to deliver the very best person-centred care.
With a higher-than-average staff-to-resident ratio, we ensure that our carers are available 24 hours a day, providing companionship, stimulation, and attending to the physical needs of our residents. Our holistic approach extends beyond caregiving, with expert cooks, housekeeping staff, maintenance teams, and dedicated activity coordinators working together to create a warm and supportive environment.
At Charlton Kings Care Home, we are dedicated to helping every resident live their life to the fullest in a safe, nurturing, and friendly setting.

With over 50 years of combined experience, our Senior Care Team brings a wealth of knowledge, compassion, and professionalism to every aspect of care. As leaders within the service, they work together to ensure the highest standards of support and wellbeing for our residents. Their familiar, friendly presence also provides continuity and reassurance for families and loved ones, strengthening the sense of trust and community within our home.

Daisy is a dedicated and experienced member of the team at Charlton Kings Care Home, having been part of the home since the age of 14. With 16 years of service, she has built her career within the home, developing a deep understanding of both its day-to-day operations and the needs of its residents.
Over the years, Daisy has worked across all departments, gaining a well-rounded knowledge of how the home functions and what it takes to deliver high-quality, person-centred care. This broad experience underpins her current role, where she leads on social media, resident onboarding, marketing and business development, as well as building strong community connections.
Her long-standing commitment to Charlton Kings Care Home reflects a genuine passion for care and a dedication to creating a safe, supportive and welcoming environment. She takes pride in building meaningful relationships with residents and contributing to a positive, homely atmosphere for everyone.

Sue is the Home Trainer, Assistant Manager and Dementia Lead at Charlton Kings Care Home, bringing a wealth of experience and knowledge to her role. She began her career at the home as a Health Care Assistant and has progressed through the ranks, demonstrating dedication, skill and a strong commitment to high-quality care.
In her current role, Sue is responsible for delivering all in-house training, ensuring that staff are equipped with the knowledge and confidence to provide safe, effective and compassionate care. She also coordinates and arranges external training opportunities, supporting continuous professional development across the team.
As Dementia Lead, Sue plays a key role in promoting best practice and enhancing the quality of life for residents living with dementia. Her passion for learning and development, combined with her hands-on experience, makes her an invaluable support to both residents and colleagues. She is committed to maintaining high standards and fostering a positive, knowledgeable and caring environment throughout the home.

Caron is a valued member of the team at Charlton Kings Care Home, supporting the home through her role in accounts, finance and staff onboarding. She began her career at the home as a Health Care Assistant and has since progressed into her current position, bringing with her a strong understanding of both care and operations.
Caron is responsible for managing all aspects of the home’s accounts and finances, including resident fees and related administration, ensuring everything is handled accurately and efficiently. She also plays a key role in staff onboarding, helping to welcome and support new team members as they join the home.
Her journey within Charlton Kings Care Home reflects her dedication, adaptability and commitment to the organisation. With her combined experience in care and administration, Caron provides essential support to both the team and the smooth running of the home.

The Housekeeping Team at Charlton Kings Care Home play a vital role in creating a clean, comfortable and welcoming environment for all residents and visitors. With a combined experience of over 37 years at the home, the team bring consistency, dedication and pride to their work every day.
Cerise, Head Housekeeper, has been part of the home since 2017 and leads the team in maintaining exceptionally high standards throughout. Gill, who has worked at the home for over 20 years, brings a wealth of experience and knowledge, setting a strong example within the team. Rodney, with over 5 years of service, and Julie, with over 3 years, both contribute greatly to ensuring the home remains fresh, well-presented and homely.
Together, the housekeeping team take great pride in their work, with a strong focus on attention to detail and maintaining a high-quality environment. Their dedication plays an important role in supporting residents’ wellbeing and creating a positive, comfortable atmosphere across Charlton Kings Care Home.

John has been a valued member of the team at Charlton Kings Care Home since 2012. With a background as an Army medic, he brings a wealth of experience, compassion and resilience to his role.
He began his journey at the home as a Health Care Assistant, progressing to Senior Carer and now Head of Activities. His career development reflects his dedication to both residents and the wider team, as well as his passion for enhancing quality of life within the home.
As Head of Activities, John is responsible for planning and organising a wide range of engaging and meaningful activities for residents. He works hard to ensure there is something for everyone, promoting wellbeing, social interaction and enjoyment each day. His enthusiasm and commitment help create a lively, inclusive and supportive environment for all.
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