Charlton Kings Care Home

Moorend Road, Charlton Kings, Cheltenham GL53 9AX
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9.9 61 Reviews
  • Charlton Kings Care Home, Cheltenham
Charlton Kings Care Home provides 24-hour care in a secure, welcoming environment (CQC Rated Good in March 2023). Their bedrrom are spacious and bright; all have their own WC, with some offering en-suite bathrooms and direct garden access.

Set within a modernised period property, their residential care home has been specially adapted to the needs of their residents. Their wonderful members of staff have created a warm, friendly and secure environment for their residents to enjoy, and are dedicated to providing 24-hour care and assistance. Services and amenities have been designed, and are constantly upgraded, to ensure residents’ complete well-being.

Different types of accommodation are available with some rooms equipped with their own en-suite bathrooms and direct access to a beautifully landscaped garden. Residents are encouraged to bring small pieces of furniture and personal items to make their space their own.

The gardens offer residents space to enjoy some peace and relaxation among natural surroundings boasting a wide variety of flowers, trees and ornaments. Residents and families can also choose to relax from a number of large sitting rooms with comfortable sofas.

Families are always made to feel welcome and may visit whenever they choose.
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Care Provided by Charlton Kings Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350

Included in the fees are:


24 hour care and support in accordance with assessed needs.
All meals, beverages and snacks
Activities
Heating and lighting
Laundering of all items not requiring dry cleaning


The following are not included in the fees:


Professional hairdressing
Aromatherapy massage and reflexology
Personal copies of newspapers or magazines
Personal purchases such as stationery, confectionery, alcoholic beverages, particular snacks, soaps and toiletries,
Clothing, shoes and slippers
Dry cleaning
Installation of private telephone line, internet or cable TV connections
In the absence of free provision by the NHS, the following may also be provided, but shall be charged in addition to the weekly fees:
Chiropody
Opticians
Dentistry
Physiotherapy
Other privately arranged healthcare
Continence products.
Transport to and from hospital appointments
Activities that may incur extra costs such as 'The Theatre' or excursions.

These prices are only a guideline, please contact Charlton Kings Care Home to find out the exact price for your requirements.

Contact Charlton Kings Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Charlton Kings Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jan Makin (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (5)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Visitors welcome at any time.

Parking

  • Free car parking available at the front of the home.

Charlton Kings Care Home Reviews (61)

9.9

Charlton Kings Care Home has a Review Score of 9.9 (9.864) out of 10, based on 13 reviews in the last 2 years.
Over all time Charlton Kings Care Home has 61 reviews.

Overall Experience
  • 52
  • 7
  • 2
  • 0
  • 0
Date Published
  • 61
  • 5
  • 10
  • 13
  • 48
Reviewer Connection to Charlton Kings Care Home
  • 28
  • 14
  • 9
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Barbara M (Daughter-in-law of Resident) published on 10 September 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother-in-law has been a resident at Charlton Kings Nursing Home for a few months now, and I have found all the staff to be very friendly and kind. My mother in-law seems to have settled in very well and enjoys the activities they hold, and loves to join in the sing-alongs they have. Her room is
comfortable and fits all her needs, the dining area and lounge is a good place for her to mix with other residents and she seems to enjoy her food! It's nice to see her a lot happier and I can only put that down to the care she receives from the home! I would recommend Charlton Kings to other is they needed similar care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.864)

Overview of Review Score

The Review Score of 9.9 (9.864) out of 10 for Charlton Kings Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.864 for Charlton Kings Care Home is calculated as follows: ( (134 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 154 Ratings = 4.864
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Charlton Kings Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (2)

Jan

Jan Makin

Job Title: Registered Manager Joined: 2011

At Charlton Kings Care Home, we pride ourselves on being a compassionate and professionally-run establishment, led by our highly capable and caring Registered Manager, Jan Makin. Our exceptional care team is committed to making a meaningful difference in the lives of our residents, going above and beyond to provide personalised, high-quality care.


Each team member is carefully chosen for their reliability, integrity, skill, and professionalism, ensuring that every resident receives the attention and support they deserve. We provide extensive induction training and encourage continuous professional development, empowering our staff to deliver the very best person-centred care.


With a higher-than-average staff-to-resident ratio, we ensure that our carers are available 24 hours a day, providing companionship, stimulation, and attending to the physical needs of our residents. Our holistic approach extends beyond caregiving, with expert cooks, housekeeping staff, maintenance teams, and dedicated activity coordinators working together to create a warm and supportive environment.


At Charlton Kings Care Home, we are dedicated to helping every resident live their life to the fullest in a safe, nurturing, and friendly setting.

Gosia, Willow, Amy, Hayley, Daisy, & Sumit

Gosia, Willow, Amy, Hayley, Daisy, & Sumit

Job Title: Senior Team

With over 40 years of combined experience, our Senior Care Team brings a wealth of knowledge, compassion, and professionalism to every aspect of care. As leaders within the service, they work together to ensure the highest standards of support and wellbeing for our residents. Their familiar, friendly presence also provides continuity and reassurance for families and loved ones, strengthening the sense of trust and community within our home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charlton Kings Care Home to verify any information. View our terms and conditions. Charlton Kings Care Home has an Enhanced Service - more info.