






Ashley House Care Home is situated in the small town of Langport, a civil parish of Somerset. The attractive home dates back to Victorian times and is at the end of a quiet, beautiful tree-lined avenue.
The skilled and dedicated care team provide care 24 hours a day from a tailored and person-centred approach, allowing for flexibility and choice for each individual. The teams are on hand to assist with all...
Care Provided by Ashley House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashley House for full pricing details and T&Cs.
Contact Ashley House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- South West Care Homes Ltd
- Private Owned
Person in charge
- Clare Wheeler(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (21)
- Couples/Companion Rooms (2)
Visiting
- Visitors welcome anytime.
Parking
- Parking available out the front of the home.
Ashley House Reviews (58)
Ashley House has a Review Score of 9.7 (9.740) out of 10, based on 14 reviews in the last 2 years.
Over all time Ashley House has 58 reviews.
We visited the home prior to Keith becoming a resident, we were so impressed with Claire and the rest of the team, how friendly & professional they all are. The food looks amazing and Keith likes the pudding. The staff are accommodating his needs and you can see how well they interact with him. They also keep us so well informed with regards to how Keith is. Keith is taking part in the activities and really enjoyed the quiz
Thank you so much for taking the time to leave this lovely review, I will ensure that I pass this on to the team.
My 92-year-old mother recently moved into Ashley House after many years of living independently with carers visiting three times a day. For a long time, she preferred spending most of her days alone but as everyday activities became more difficult, it was no longer safe for her to live alone.
I have been so relieved and pleased by how well she has settled in. Clare and all the staff have been incredibly caring, patient, and supportive, working hard to help her adjust. Most amazingly, they have encouraged her to join in social activities, something I never thought possible. Clare has even sent me videos, and it is wonderful to see my mother smiling, participating, and far more physically and mentally active than she has been for years.
I feel completely confident that everyone caring for my mother is giving her the very best quality of life and helping her enjoy her time in comfort, dignity, and happiness.
Thank you so much for such a lovely review. I am so happy to hear that you are pleased with how mum has settled and with the care and support your mum is getting here at Ashley House. Its so nice to see how much your mum enjoying her time here. I will ensure I share this with the whole team.
Our Auntie has been in Ashley House for nearly a year now. She has mild dementia and is 96 years old. After her husband died, she spent some very lonely years. Although she was having 2 visits a day by family members, the days were long and boring! Since she has been in Ashley House, she is a different person! The stimulation from the daily activities has really perked her up. Always happy and smiling, has put on weight due to the lovely meals, and has made some good friends with residents and staff. Her room is always clean and tidy,although she likes to spend most of her day socialising in the lovely conservatory. With only 22 residents, she gets so much care. The staff are always so welcoming when we visit. Clare,the manager, is very devoted to making Ashley House more like a home from home, rather than a regimental care home with no personality. I can't recommend this lovely, cosy, HOME enough.
Wow! Thank you so much for such a lovely review, I am so glad that you and the family are happy with the home and the care that your auntie receives. I will be sure to pass this onto all the staff.
All in all, a lovely place to live.
Thank you for your lovely review. I am so pleased to hear you are happy living with us at Ashley House.
We look forward to the new relationship we will have with Mum and Ashley house.
We couldn't be more happy with the outcome and mum being homed somewhere that is so lovely.
Thank you Ashley house and most of all Claire
Ah! Thank you so much for such a lovely review, I am so glad to hear that you are more than happy that mum has settled so well at Ashley House.
Very attentive staff. Excellent and varied activities, twice every day. My aunt is very happy there and we'll cared for. Any problems and the staff keep the rest of the family informed. Excellent room and good views.
Thank you for your kind words. The team at Ashley House maintain the highest of standards along with fantastic activities.
I cannot thank the staff enough for this respite care which has enabled me to recharge my batteries and look forward to having my husband home again.
Thank you so much for your lovely review, its very much appreciated and I will ensure to pass on your thanks to all the staff.
My mother was a resident for about 18 months, a respite user several times previously and said many times that she was very comfortable and happy during her residence. I was very impressed with clean, tidy, bright, peaceful and welcoming atmosphere at Ashley House and mum's room was very pleasant, well laid out and relaxing with good quality furniture. I found the staff extremely helpful, always very willing to assist me with telephone and video calls to mum and to inform me about mum's health. I was particularly impressed with how the staff ensured they knew mum, understood her needs and behaviour and intergrated her into the "family" of staff and other residents. Also impressive was the frequent entertainment and stimulation provided to the residents. I believe mum was very well looked after and she never indicated to me, despite my many queries to her about her accommodation, care and meals, that she had any negative view at all. I have the highest repect for Ashley House and Staff.
Wow!! Thank you so much for such a lovely review, your mum was a wonderful lady and we loved having her as part of our Ashley House family. I will ensure that I pass this on to all of the team.
The home has various private rooms which are roomy and clean, my mums room also has a toilet room, not quite on suite, but in an another room.
The home has two main seating areas for the residents, one of which goes out into the garden, I'm not sure how often this is used, but it is for the various activities, that the home puts on, of which they do send videos of, which is a nice touch, the staff are always friendly and I usually get a cup of coffee, which they offer, which makes you feel welcome. The Manager also schedules coffee mornings, which I have yet to go to, but all these things add up to help with interaction with the relatives.
Thank you for leaving a review, we really appreciate you taking the time to do this. I am glad to hear that when you visit you're made to feel welcome.
Dad has been very happy and enjoys the company of other residents and staff. Activities are really outstanding and he enjoys a varied programme of events, he particularly enjoys the music and the entertainers who come to the home and perform. It's lovely to hear him singing songs and there is a display of photos on the walls, so we can see what happy times he has had.
His most important activity is food and coffee and I am happy to say that the food is extremely good and he is supplied with endless coffee and biscuits.
A big thank you to the Manager and staff for taking good care of dad and I appreciate all you do,
Wow! Thank you so much for such a lovely review, I am so pleased to hear that you are happy with the care that we provide for your dad. I will ensure that this gets passed onto all the staff.
My Aunt is happy and well looked after at Ashley House. She likes her room and always says the food is great. The staff all seem helpful and friendly. I have watched my Aunt taking part in activities and enjoying them.
Thank you so much for taking the time to leave a review for us here at Ashley House, it is lovely to hear that you and your aunt are happy with the care received, that your aunt enjoys the food and our activities. I will pass this onto the team.
Mum had had a few falls and needed more permanent care, her motivation was low and her mood was lower, she kept saying she wanted to die. She went into Ashley House and has completely changed, she is now very happy, enjoying all the crafts and activities and looking forward to doing things. She loves the singalongs and the animal visits and always has something new to tell me when I go in.
I cannot thank the manager and her staff enough for the transformation in her.
Wow! Thank you so much for this lovely feedback, I will make sure that I share this with the staff.
Mum went to stay in Ashely House for 2 weeks of respite in August. She settled in so well and enjoys the company and activities. The staff are all so lovely and nothing is too much trouble. When we visit we are made to feel very welcome and feel part of the family there. Mum is a very good cook and really appreciates the excellent food served at Ashley House. I know she is happy, safe and secure there.
Thank you for taking the time to leave a review for us here at Ashley House, it is so lovely to hear that your mum is happy living here. I will ensure that I pass this feedback to all of the staff.
My first impressions of Ashley House were very good. It felt homely, clean and the staff were all very welcoming and friendly. My grandmother was offered a beautiful room overlooking the fields. My grandmother was very happy living at Ashley House. She made friends and thoroughly enjoyed all of the activities provided. Her favourite activities were the regular visits from the singers and karaoke. The staff were always welcoming when I visited. They were all so friendly and I could see how much they genuinely cared for my grandmother and the other residents. It truly felt like a home not just a care setting. My grandmother's cultural needs were always met, ensuring she had regular visits from the priest. I was always kept well informed if my Nan became unwell or needed anything. On the week that my grandmother passed away the staff were so supportive and compassionate. I will never forget the kindness they showed me and the dignity, care and respect they showed my grandmother.
Thank you so much for taking the time to leave a review for us, I am so happy to read that you were happy with the care that we provided. Your grandmother was a very special lady who will be greatly missed by us all.
My friend is very happy there.
Made very welcome when you visit.
Thank you for taking the time to leave a review for us here at Ashley House, we really appreciate your feedback and I am happy to hear that you always feel welcome.
At Ashley House the staff know the residents and give them the care required. They are trained, and have a natural talent above most people, in handling the situations and behaviours found in a care home. They also go about their very challenging work with a friendly, positive attitude.
The staff are attentive, but the manager stands out as very proactive. She 'leads from the front' and has levels of energy and enthusiasm that are impressive. She is 'on the case' and works well with her team leaders. She is also very approachable, helpful and willing to listen to ideas and observations.
At Ashley House the individual does matter. My mother is a vegetarian and they cater for her. Her room is kept clean, as are the communal areas such as the conservatory where the various events take place.
My mother is in a good place and cared for by good people.
Wow! Thank you for this lovely feedback, I very much appreciate you taking the time to complete a review and it is lovely to hear that you are so happy with the care that your mother receives. I will ensure that I share with the team.
The staff are friendly, caring and always happy to help. My father receives great care and attention. There is lots going on to entertain and enrich their lives. I am always informed of any issues. I am content that my dad is happy, safe, looked after and his needs are met at Ashley House.
Thank you so much for leaving your review for us here at Ashley House, we really appreciate your feedback. It's lovely to hear that you are more than happy with the care that your dad receives.
He has put on weight due to eating well, and he says the food is delicious.
The manager is very approachable, and everyone working there seems to care, which is the most important thing.
His hair might not always be immaculate, but he is so happy and calls it home, which means so much to us.
Thank you for taking the time to leave a review for us here at Ashley House, it means so much to us to know that your father-in-law and yourselves are very happy with the care he receives. It is lovely to hear that he calls and thinks of this as his home.
I would have no hesitation in recommending Ashley Care Home to others.
Thank you for taking the time to leave a review for us here at Ashley House, it is lovely to hear that you are more than happy with the care your wife receives and that you would recommend to others. It means a lot to us all.
Ashley House has offered a very caring stay for Mum who has been there for the past 5 weeks. All of the staff are wonderful and genuinely care. They know her at a very individual level, have a great sense of humour and are always gentle, positive and attentive to her. The other residents are happy and engaged in activities and each other. The food is very good and she enjoys the meals and snacks. I am very happy about the care that Mum receives and we feel very welcome when we visit.
Thank you for taking the time to leave a review for Ashley House, it is lovely to hear that you are happy with the individual care your mum receives and that you have always felt welcome when you have visited.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ashley House.
There are no upcoming events for Ashley House.
Awards / Recognitions (1)
- 08 May 2019Recipient: Ashley House
Accreditations
There are no accreditations posted yet for Ashley House.
Meet the Team (23)

Hello, my name is Clare, and I am the manager of Ashley House here in Langport.

Hi, my name is Tine, and I work alongside Clare in the office.

Hello, my name is Janice, and I work with Clare as the Team Leader for Ashley House.

Hello, my name is Donna. I work with Clare as a Team Leader for Ashley House.

My name is Nakita, and I am new to working in care.

Angie is the activity Coordinator at Ashley House

My name is Joanne, I am one of the carers at Ashley House. I have worked here for 40 years.

My name is Shelly, I have worked at Ashley House since 2005.

My name is Becky, I have worked as part of the housekeeping team, I have now moved over to care.

Hello, my name is Chloe. I am a carer at Ashley House.

Hi, my name is Jade. I am new to Ashley House as a carer.

Hi, my name is Archie, and I have recently moved to care.

I have recently joined the care team at Ashley House.

My name is Emma, and I have recently moved from Cornwall.

Hello, my name is Teresa. I am part of the housekeeping team.

Hi, my name is Michelle. I work at Ashley House as a cook and Team Leader.

Hello, my name is Sarah. I work as a chef at Ashley House.

I am one of the night care team.

I am one of the night care team.

I'm Tony, and I work as a night-time carer.

I have recently joined the Ashley House team as a night-time carer.

My name is Rola, and I am part of the night care team.

My name is Antony, and I am new to the team at Ashley House.
Frequently Asked Questions about Ashley House
What types of Care is Ashley House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ashley House have?
There are 21 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Ashley House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ashley House to the centre of Langport?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley House to verify any information. View our terms and conditions. Ashley House has an Enhanced Service -more info.