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Cary Brook

Millbrook Gardens, Castle Cary, Somerset BA7 7EE
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Cary Brook, Castle Cary
Cary Brook, Castle Cary
Cary Brook, Castle Cary

Cary Brook maintains a home-from-home environment, combining the benefits of an independent lifestyle with quality care provision. Cary Brook has been recognised under the Gold Standard Framework Award for end of life care.

An activities coordinator makes sure there is always plenty to do and enjoy, and residents have access to Skype and WiFi to keep in touch with friends and family. A catering team prepare nutritious meals onsite to suit...  

Care Provided by Cary Brook

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,260From £1,260
Residential Dementia CareFrom £1,260From £1,260

Cary Brook fees start from £1,260 per week, adjusted to individual care requirements.

Contact Cary Brook to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lisa Warne(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1

Room Information

  • Single Rooms (45)

Cary Brook Reviews (97)

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9.6

Cary Brook has a Review Score of 9.6 (9.611) out of 10, based on 20 reviews in the last 2 years. Over all time Cary Brook has 97 reviews.

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Review from D W (Niece of Resident) published on 25 June 2026 Submitted via Postal Card
Overall Experience

Great very friendly staff always happy to help.

Reply from Cary Brook, Somerset Care at Cary Brook
Thank you for sharing your feedback for our care team at Cary Brook in Castle Cary. We are delighted that you highly rate your loved one's care, and your own experience with us.
Kind regards,

Cary Brook

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Review from Patricia G (Wife of Resident) published on 7 May 2026 Submitted via Postal Card
Overall Experience

From the very first time we arrived for my husband's day care sessions we felt looked after. The staff are so friendly and make you feel included in any decisions. He seems to enjoy being there. We have decided to do a weeks respite care so will see how he gets on with that.

Reply from Cary Brook, Somerset Care at Cary Brook
Dear Patricia, we were so pleased to read your lovely review for the day care visits your husband enjoys at Cary Brook. We are glad that you feel reassured by the experience, and involved in decisions relating to his care. We will be delighted to welcome your husband to stay with us for a respite break at Cary Brook.
Kind regards,

Cary Brook

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Review from Barbara C (Wife of Resident) published on 6 May 2026 Submitted via Postal Card
Overall Experience
I find the staff friendly and helpful. They are very patient with residents. The activities are excellent, and residents encouraged gently to participate. The dining room is always attractively presented with a choice of food offered.

I am very happy with the standard of care offered to my husband.

Reply from Cary Brook, Somerset Care at Cary Brook
Dear Barbara, thank you for your kind words about the care your dear husband receives at Cary Brook in Castle Cary. We are so glad that you feel welcome, and will share your praise about the food, activities and care with our team.
Kind regards,

Cary Brook

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Review from G C (Brother of Resident) published on 30 April 2026 Submitted via Postal Card
Overall Experience
Every time I visit my brother, I find him happy and well cared for. The staff are polite, cheerful and professional, and the facilities are comfortable, clean and well maintined.

I am reassured that my brother is in the best of care.

Reply from Cary Brook, Somerset Care at Cary Brook
Thank you for taking the time to share your feedback for Cary Brook. We are so pleased that you are reassured about your brother's care, and rate the home and its facilities so highly.
Kind regards,

Cary Brook

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Review from Elaine W (Wife of Resident) published on 24 March 2026 Submitted via Postal Card
Overall Experience

You took him on a trip to the garden centre, which he really enjoyed - more trips like this would be good.

Reply from Cary Brook, Somerset Care at Cary Brook
Thank you for your feedback; we're delighted to hear that your husband enjoyed his visit to the garden centre.

Outings like this can be a really meaningful experience, and it's helpful to know how much they're appreciated. Your comments have been shared with the team as we continue to plan activities and trips that residents enjoy.

Kind regards,

Cary Brook

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Review from Neil W (Son of Resident) published on 13 March 2026 Submitted via Postal Card
Overall Experience

My father has settled well into the routine of the home. He is calm and content and well supported. The staff are friendly and welcoming when we visit.

Reply from Cary Brook, Somerset Care at Cary Brook
Dear Neil, thank you for taking the time to leave a review for your Father's care at Cary Brook. We are so pleased that he is happy and settled, and that you feel reassured and welcomed.

Best regards,

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Review from Clara R (Friend of Resident) published on 15 September 2025 Submitted via Postal Card
Overall Experience

Having to make the decision to place a loved one into a care home is very hard regardless of relationship to them, in my case it was a very close friend. Cary Brook have been very competent to my friend and myself. The staff keep me informed of everything re my friend and treat me no differently even though I am not her family. I would highly recommend Cary Brook to anyone looking for a care home.

Reply from Cary Brook, Somerset Care at Cary Brook

Dear Clara, thank you for taking the time to share your feedback for Cary Brook. We understand that the transition into care can be an emotionally challenging time for all involved, and are so glad that we were able to make the process as smooth as possible for yourself and your friend. We will share you kind words with the team.Best regards,

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Review from Marian P (Wife of Resident) published on 12 September 2025 Submitted via Postal Card
Overall Experience

Always happy staff and residents. My husband is so well looked after, the staff go the extra mile all the time. Home is always clean and well staffed. I cannot fault anything about this lovely home. All staff are very approachable and always happy. I am so glad this home exists.

Reply from Cary Brook, Somerset Care at Cary Brook

Thank you for your wonderful feedback. We're delighted to hear how well your husband is cared for and that you find our team approachable, attentive, and always happy to help. Your kind words about the home mean so much to us all. Best regards,

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Review from Michelle D (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card
Overall Experience
Staff always helpful my mum is well looked after.

She has taken some time to settle after coming to live here and I cannot thank the staff enough for that they always appear really committed to providing excellent care.

Reply from Cary Brook, Somerset Care at Cary Brook

Many thanks for your feedback about the care your Mum receives at Cary Brook. We are glad that your Mum now feels settled here, and will share your kind words with the team.Best regards,Cary Brook

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Review from L T (Son of Resident) published on 18 June 2025 Submitted via Postal Card
Overall Experience
The home looked after both of my parents, and the care given was second to none.
End of life care for my father was dignified and professional.
Acknowledgement and support towards his family were outstanding at a difficult time.

I would have no hesitation in recommending Cary Brook Care Home.

Reply from Cary Brook, Somerset Care at Cary Brook

Thank you so much for you kind words about the care your parents both received at Cary Brook, especially at this sad time. Thank you for trusting them into our care - it was a privilege to care for them, and to support you all as a family. Our thoughts remain with you. Best regards

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Review from H P (Wife of Resident) published on 3 June 2025 Submitted via Postal Card
Overall Experience

Cary Brook is a very caring home, with staff always willing to help, whatever the query. The care given is frequently above and beyond what is expected for one individual resident, e.g. birthdays are celebrated. One criticism I have is that relatives, could be asked to label clothes and belongings with the room number, as well as the name for each resident.

Reply from Cary Brook, Somerset Care at Cary Brook

Thank you for taking the time to share your feedback for Cary Brook. We pride ourselves on delivering excellent care, and we are so pleased that your experience reflects this. We have the greatest of respect for the personal belongings of our residents, and always request that items of clothing are...  

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Review from S H (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card
Overall Experience

Mum always seems content, never agitated or upset whenever I visit her at Cary Brook. The staff always treat her with respect and kindness. Mum's personal care has improved since she has been there, her hair and nails are always cut and neat. I like the fact, that there is so much space for the residents to move around. The home is always clean and welcoming.

Reply from Somerset Care, Somerset Care at Cary Brook

Thank you for taking the time to share your lovely feedback for Cary Brook. Your Mum's care and contentment is so important to us, and it means the world that you feel welcome when you visit. We look forward to seeing you again soon.Best regards,Somerset Care

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Review from Anna C (Friend of Resident) published on 23 January 2025 Submitted via Postal Card
Overall Experience

I find the home very clean, smells nice all of the time. Staff very attentive and very compassionate with residents, in fact very friendly to everybody. I cannot fault the place its the best home that I have ever visited.

Reply from Somerset Care, Cary Brook at Cary Brook
Thank you so much for your wonderful review about Cary Brook. We are touched that you rate the home so highly, and we look forward to welcoming you back for another visit soon.

Best regards, Somerset Care.

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Review from D B (Son of Resident) published on 19 December 2024 Submitted via Postal Card
Overall Experience

My mother went to end of life care recently and passed away. The staff were faultless in their care, attitude and professionalism in dealing with my mother. Thank you all for every thing you have done over the last 18 months. Thank you.

Reply from Somerset Care, Somerset Care at Cary Brook

Thank you so much for taking the time to leave a review for Cary Brook, especially at such a sad time for your family. Thank you for trusting us to care for your mother in her final precious days.

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Review from J G (Wife of Resident) published on 3 December 2024 Submitted via Postal Card
Overall Experience

My husband looks well care for on my regular visits. Any concerns that I may have and discuss with the staff are responded to in a positive way. The staff are kind and caring to the residents. One a negative note, I was disappointed to see the lounge carpet replaced with hard flooring. I understand the reasons, but the homely feel has been lost and the look is more institutional.

Reply from Somerset Care, Somerset Care at Cary Brook

Thank you for taking the time to leave a review for Cary Brook. We always welcome feedback from our residents and their loved ones, taking on board any suggestions which enable us to continue to improve the service and environment we offer. Thank you especially for your kind words about the care which your husband receives - we will be sure to share this with the team.

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Review from A M (Husband of Resident) published on 12 November 2024 Submitted via Postal Card
Overall Experience

Excellent service and care provided. Attention to well being of residents is very obvious and of a high standard.

Reply from Somerset Care, Somerset Care at Cary Brook

Thank you for providing such wonderful feedback about the care your wife receives at Cary Brook. We will be sure to share your comments with the team.

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Review from Z H (Daughter of Resident) published on 8 November 2024 Submitted via Postal Card
Overall Experience

All the staff are friendly and happy, good interaction with residents and family members. Willing to answer questions and queries at all times. Cary Brook is always tidy and clean, kept very fresh.

Reply from Somerset Care, Somerset Care at Cary Brook

Thank you for sharing your kind feedback for Cary Brook. We are delighted that you are pleased with the care home environment, and the communication between our team, our residents and our visitors.

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Review from P L (Daughter of Resident) published on 25 October 2024 Submitted via Postal Card
Overall Experience

Welcoming, friendly and happy.

Reply from Somerset Care, Somerset Care at Cary Brook

Thank you for your kind review. It is a pleasure to read your lovely feedback for Cary Brook.

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Review from D C (Daughter of Resident) published on 10 September 2024 Submitted via Postal Card
Overall Experience

Whilst Mum is increasingly unable to engage with me for very long, the staff make visits very good experiences. I witness kindness, patience, incredible skill, and respectful and considerate care. Each visit, I learn more and more about how I can be around my mum in a way that supports her. The staff are incredibly helpful, even at times when they have competing priorities. They make me feel very welcome and are always smiling. They listen if I have any concerns or requests. I cannot recommend Cary Brook highly enough in terms of care.

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Review from Gillian A (Sister of Resident) published on 7 August 2024 Submitted via Website
Overall Experience

My own experience is that Cary Brook is an excellent care home. It is extremely well maintained - spotlessly clean with beautiful, well-tended gardens. The staff members at every level are kind, considerate, and polite, both to residents and their visitors. My sister has advanced dementia. She is an intelligent woman so it is not immediately obvious to casual observers that she lacks mental capacity. Staff appears to make allowances for her aggressive, demanding behaviour which must at times be difficult to tolerate. My sister has been in Cary Brook for 6 months now and was initially very unhappy. She now appears to have settled and to regard it as her home, which I believe is largely due to the kindness and tolerance of the staff. The home offers a range of activities to occupy their residents and now that my sister is a little more settled they will take her out into the town for cosmetic treatments and recently took her, with a number of other residents, to the seaside!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 October 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Cary Brook.

Upcoming Events

There are no upcoming events for Cary Brook.

Awards / Recognitions (3)

  • 30 Jan 2026Recipient: Somerset Care
  • 31 Jan 2024Recipient: Somerset Care
  • 15 Feb 2016Recipient: Somerset Care

Accreditations

There are no accreditations posted yet for Cary Brook.

Meet the Team (1)

Lisa Warne
Lisa WarneJob Title:Registered Manager

Being the Registered Manager of Cary Brook is such a rewarding and interesting role, and it truly is a privilege to care for and get to know our residents who are living with dementia. Listening to the residents’ life stories is both amazing and surprising – it is unbelievable how much some of them have done in their lives, and they are a real inspiration to me. I love it when the residents come and sit in the office with me to have a chat.

Cary Brook is a homely and friendly place, filled with laughter, singing and smiles. My close-knit team support each other and goes the extra mile for those in our care. It is so rewarding to know that our residents feel at home here, and to receive feedback from their loved ones to say how happy they are at Cary Brook.

I am a very approachable person and always happy to have a chat, so if you would like to find out about how Cary Brook can support you or a loved one, please get in touch.

Frequently Asked Questions about Cary Brook

What types of Care is Cary Brook registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cary Brook have?

There are 45 Single Rooms.

What are the Facilities & Services at Cary Brook?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Cary Brook to the centre of Castle Cary?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cary Brook to verify any information. View our terms and conditions. Cary Brook has an Enhanced Service -more info.