






Croft House is located in a scenic location, where it opened in 2011 as purpose-built care home. It includes en-suite accessible bathrooms and dedicated areas within the home for dementia care.
There is plenty to do thanks to a dedicated Activities Co-ordinator. Residents have access to IT facilities to stay in touch with friends and family further afield.
The philosophy of Croft House is that residents are supported to live as...
Care Provided by Croft House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Croft House fees start from £1,340 per week, adjusted to individual care requirements.
The price(s) shown are provided by the care home. Contact Croft House for full pricing details and T&Cs.
Contact Croft House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Somerset Care
- Voluntary / Not for Profit Owned
Person in charge
- Rebecca Bulpin(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Croft House Reviews (69)
Croft House has a Review Score of 9.8 (9.785) out of 10, based on 26 reviews in the last 2 years.
Over all time Croft House has 69 reviews.
During my wife's most recent respite care day, the Croft House team observed that something was amiss with her, carried out medical checks, and immediately called an ambulance to get her to hospital where, eventually, she was diagnosed with Pneumonia.
The prompt attention of the Croft House staff led to my wife's complete recovery from pneumonia after a few weeks in hospital and I will always be grateful for the care and prompt response to symptoms she received from the Croft House team.
Dear David, Thank you so much for your heartfelt and truly moving review. We are so glad that your wife enjoys her regular days at Croft House, and that our team were able to ensure that she received medical attention when it was needed. It means the world to us that she has now fully recovered and...
Croft House and the whole team are brilliant professionals who provide the highest standard of care to my step mum. She has mixed dementia and increasingly complex needs. The patience, consideration and communication that is demonstrated at all times is second to none. I wouldn't hesitate to recommend Croft House.
Kind regards,
Croft House
I wanted to praise Becki, the Manager at Croft House and her wonderful team for looking after my Mum (Kay) whilst she was in their care. Mum entered Croft House on 12th May 2025 and although we encountered a rocky start Mum gradually settled in and fell in love with all the staff. The team were always so kind and considerate, from the carers, the admin staff, the handyman, entertainments team and the cook. Mum sadly had a major stroke on 7th April which she couldn't recover from so remained at Croft House until she finally passed away on 18th. I cannot praise the team enough for the level of care they gave Mum during this time, the way they treated her with grace and dignity was wonderful to watch. Becki, although on annual leave, went over and above to make sure Mum and myself were looked after. They made the process of getting Mum ready for the funeral directors to collect her something I will never forget. It's a really tough job and in my eyes the team are all angels.
Kind regards,
Croft House
Croft House is odourless, very clean and all staff very caring. On my latest visit, it happened to be my neighbours birthday and staff had provided a lovely tea/cake to mark the occasion which was thoroughly enjoyed. Praise to staff for arranging this. Having known that she is happy and content in a well run home that also has wonderful views for residents.
Kind regards,
Croft House
The experience at Croft House was excellent, both during my father in laws stay, and following his passing away. The enthusiasm of the management was obvious and this followed down through all staff. Thanks for all your support.
Kind regards,
Croft House
Most welcoming, friendly and caring home. All of the staff from the manager down to the cleaners, happy and smiling. Always happy to assist, nothing too much trouble.
Best regards,
Croft House
My 90 year old father went in to Croft House in Nov 2025, initially for respite care. He had dementia, mobility problems and was very confused as to why he was there. Unexpectedly he rapidly deteriorated and passed away on 28th December 2025. Although he was only there for 7 weeks the staff got to know him well and he received amazing care. Croft House is a wonderful place - from the moment we walked in the door we knew we had found the best place for him. Every single member of staff treated Dad with respect, care, kindness and compassion but just as important they made him laugh and smile. My husband and I were always made to feel welcome and treated with warmth and kindness and they truly cared for the whole family. Dad had a lovely room - beautifully decorated, clean, bright and spacious. When Dad deteriorated the staff were amazing- kept me informed the whole time and acted promptly to get him the medical care he needed so he passed away peacefully. I will forever be grateful!
Kind regards,
Croft House
My mum was a resident at Croft House from April until she passed away in November. Our family are truely grateful to Becki and her team for the care and compassion they showed to Mum during her time with them. We take great comfort from the fact that she was in such a caring and friendly environment and was safe and comfortable in her final months. Croft House is an amazing place, everyone is warm, welcoming and friendly. There are always plenty of activities taking place, communication is always excellent, and residents (and their families) are treated with care, compassion and dignity.
Kind regards,
Croft House
Becki has been really helpful and supportive since I first contacted her by phone to discuss our situation and since my mother has been here every member of staff I've interacted with has been friendly and helpful. My mother has dementia so it's a bit difficult to say she's at home here but she is settled and the staff are very caring and respectful toward her. I'm just so grateful and relieved that she is here and well cared for!
Best regards,
Croft House
Becky and the team could not have looked after her better and made a very difficult time as straightforward as it could have been
I would have no hesitation in recommending Croft House
Thanks to all the team
Thank you for taking the time to leave such a heartfelt review for Croft House. It was a privilege to care for your dear Mother, and to also offer you our support during a challenging time. We continue to hold you in our thoughts. Best regards,Croft House
Very caring and very reassuring to know my relative is in very good hands.
Thank you so much for taking the time to share your feedback for Croft House. It is wonderful to hear that you have confidence in the care your brother-in-law receives with us.
Delighted to visit on Mum's birthday, delicious dinner/pudding and cake. Staff always friendly and helpful. Office staff are available when required with problems. Excellent location, would recommend the facilities. Birthday cake was so yummy, thank you to all kitchen staff and candles on the table 'were icing' on the cake! Thank you.
We were delighted to host you to celebrate your dear Mum's birthday - and are so pleased to hear that you enjoyed the celebrations! Thank you for your kind words about Croft House, which we will share with the team. Best regards,Somerset Care
When we visit we are made to feel very welcome and nothing is too much for the team on shift.
The manager's door "Is always open" should we ever have any concerns and the staff are always ready for a friendly chat.
Thank you Croft House
Thank you for sharing your lovely feedback for Croft House. We provide ourselves on providing a welcoming environment and delivering the highest quality care and support for our residents. We are so pleased that your experience reflects this, and look forward to seeing you again soon.Best regards,Somerset Care
Croft House goes above and beyond every day for their residents. My Mother has been there since December 2023 and has never looked so happy and well.. This is ALL down to the incredible care provided. Led by the manager the Team are just wonderful, they work tirelessly to give the residents the best experience and nothing is too much trouble. They also look after the families when visiting and went as far as to do a tea party for my Mothers 80th Birthday. THEY ARE AMAZING
Thank you for your amazing feedback for Croft House. We are so pleased that you rate every aspect of your experience as 5 star! Being able to make a positive difference in the lives of our residents and their loved ones is the reason we do what we do, and it means so much to hear that we have achieved this for your Mother and her family.
My Aunt is being cared for in the home as she is suffering from Alzheimer's disease. I find the home to be well managed and maintained. My Aunt is happy there and I am confident she is being well cared for. The staff are always attentive and caring. Unfortunately I live a long way from the home but I am regularly updated as to her health and welfare between visits.
Thank you for taking the time to leave a review for Croft House. It is a privilege to care for your Aunt, and it is lovely to hear that she is happy in the place she calls home.
All the staff are kind and caring and it is great peace of mind to know she is now safe and well cared for.
Thank you for your kind words and lovely feedback for Croft House. We are so pleased that your Mum is settled and happy in her surroundings, and that you can rest easy knowing that she is in safe hands.
Very happy with my husband's care. Problems with loss of clothing, although personally marked, and laundry service could be much improved!
Many thanks for taking the time to leave a review for Croft House. We are glad to hear that you are happy with the care your husband receives. Thank you also for speaking with us directly regarding the clothing you mention, which we are pleased to confirm is in your husband's possession. Our door...
My wife has settled in well and seems very content to live at Croft House. The staff are all very considerate and always have time to have a friendly word and a smile with her, which makes her happy. The food is very good, so she enjoys her meals and eats well. I am always informed of any issues and am regularly asked if I have any questions about her care. The home is very clean and well designed. The garden is accessible, well maintained and provides a good space for going out for some fresh air and exercise. Overall, I am very happy with the home.
Thank you for taking the time to share your feedback about the care your wife receives at Croft House. We are so pleased to hear that she is content and settled with us, and that you feel reassured and well-informed. We will share your kind words about the atmosphere, food and environment with the team, and look forward to seeing you again soon. Best regards, Croft House
From the minute I walked into Croft House, I was immediately impressed, the warm welcome from all the staff, the reception area indicated that Croft House was a very professional and caring set up. The manager was absolutely lovely, giving her time to answer questions and welcome my uncle. The rooms are clean and spacious with very well adapted ensuite facilities. I have had experience in visiting many care homes over the years and Croft House is so much better by miles. I would highly recommend. A big thank you to all concerned for the care you have given my uncle.
Thank you for your kind feedback for Croft House - we are so pleased that your rate every aspect of your experience as 5-star! It is a privilege to care for your Uncle, and we will share your compliments about the environment, facilities and care on offer, with the Croft House team.
The staff are friendly and helpful and many have become friends. This is a well run home.
Dear Peter, thank you for sharing your feedback for Croft House. It is wonderful to hear that yourself and your family feel welcomed and informed, and that you are happy with the care that your wife receives. We look forward to welcoming you again, soon.Best regards,Croft House
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 March 2023Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Croft House.
There are no upcoming events for Croft House.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Somerset Care
- 31 Jan 2024Recipient: Somerset Care
- 15 Feb 2016Recipient: Somerset Care
Accreditations
There are no accreditations posted yet for Croft House.
Meet the Team (1)

Croft House has a dedicated, caring and happy team who thrive on delivering person-centred care for our residents. It’s one of the reasons why the three of us have over 60 years of combined service to the home between us!
The home offers a friendly, welcoming environment, and enjoys the scenic outlook of the Quantock Hills as well as our own beautiful grounds.
We warmly invite you to get in touch to find out what we can offer you at Croft House.
Frequently Asked Questions about Croft House
What types of Care is Croft House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Croft House have?
There are 67 Single Rooms.
What are the Facilities & Services at Croft House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Croft House to the centre of Taunton?
13.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft House to verify any information. View our terms and conditions. Croft House has an Enhanced Service -more info.