Croft House

Bridge Street, Williton, Taunton TA4 4NR
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9.7 61 Reviews
  • Croft House, Taunton
Croft House is located in a scenic location, where it opened in 2011 as purpose-built care home. It includes en-suite accessible bathrooms and dedicated areas within the home for dementia care.

There is plenty to do thanks to a dedicated Activities Co-ordinator. Residents have access to IT facilities to stay in touch with friends and family further afield.

The philosophy of Croft House is that residents are supported to live as freely and independently as they wish, while having access to a highly-trained and friendly team of care staff who get to know each individual.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1340 – £1540
  • Self-Funded Residential Dementia Care: £1340 – £1540
  • RESPITE Self-Funded Residential Care: £1340 – £1540
  • RESPITE Self-Funded Residential Dementia Care: £1340 – £1540

Croft House fees generally range from £1,340 – £1,540 per week, adjusted to individual care requirements.

These prices are only a guideline, please contact Croft House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rebecca Bulpin (Deputy Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (67)
  • Single Rooms with ensuite Wet Room (67)

Croft House Reviews (61)

Total of 61, showing 61-61
9.7

Croft House has a Review Score of 9.7 (9.724) out of 10, based on 22 reviews in the last 2 years. Over all time Croft House has 61 reviews.

Overall Experience

  • 46
  • 14
  • 1
  • 0
  • 0

Date Published

61
16
18
22
39

Review from Suzie (Daughter of Resident) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say what a refreshing wind has swept through Croft House since the new manager has taken over. We have a smiling face, open door and new hope for Croft House. My mum has been in Croft House for 8 years and has seen many changes but we hope this change has and will give us the boost
we all need.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Croft House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.724 for Croft House is calculated as follows: ( (191 Excellents x 5) + (61 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 257 Ratings = 4.724

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Croft House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (2)

Meet the Team (1)

Rebecca

Rebecca Bulpin

Job Title: Deputy Manager

Croft House has a dedicated, caring and happy team who thrive on delivering person-centred care for our residents. It’s one of the reasons why the three of us have over 60 years of combined service to the home between us!


The home offers a friendly, welcoming environment, and enjoys the scenic outlook of the Quantock Hills as well as our own beautiful grounds.


We warmly invite you to get in touch to find out what we can offer for you, at Croft House.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft House to verify any information. View our terms and conditions. Croft House has an Enhanced Service - more info.