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There is plenty to do thanks to a dedicated Activities Co-ordinator. Residents have access to IT facilities to stay in touch with friends and family further afield.
The philosophy of Croft House is that residents are supported to live as...
Care Provided by Croft House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Croft House fees start from £1,340 per week, adjusted to individual care requirements.
The price(s) shown are provided by the care home. Contact Croft House for full pricing details and T&Cs.
Contact Croft House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Somerset Care
- Voluntary / Not for Profit Owned
Person in charge
- Rebecca Bulpin(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Croft House Reviews (69)
Croft House has a Review Score of 9.8 (9.785) out of 10, based on 26 reviews in the last 2 years.
Over all time Croft House has 69 reviews.
The carers and support staff are all very well trained and seemed to operate together as a coherent team, to provide a very professional yet cosy and caring environment. It seemed that nothing was too much trouble and there was always someone on hand to provide assistance if required.
Mum wasn't a great socialiser and didn't take full advantage of the many activities that happen daily and rarely used the lounge areas, but on our visits, all communal areas were spotlessly clean and comfortable with quiet areas and we were always made welcome with tea and coffee.
Croft seems to be very well managed and we always found the admin and management staff to be very efficient.
Thank you all.
As the Daughter-in-law of one of the residents at Croft House, I just wanted it to be acknowledged how grateful we are to all of the staff for working not just over the festive period but all year throughout to care for our loved ones and give us peace of mind that they are in a safe place and well looked after. Having worked in the caring profession, l understand how difficult it can be at times but feel it takes special people to be carers. Bless you all and Happy 2018.
Mother's care became difficult over the last few weeks prior to her move into nursing care, but the staff attended to her well at all times. The family were very grateful for the care and attention given to her.
Mum moved into Croft House in August 2016. From day one she was really happy and settled. The staff are lovely, very helpful and nothing is too much trouble for them. The secure garden is brilliant, the fact the residents can walk around when they want without having to wait for a career to take them outside gives them so much more independence. I know my mum loves it. The activities are great too. I feel my family definitely hit the jackpot when we found Croft House for our mum.
She is also able to join in with the daily activities if she wants to and go on outings. Staff are always polite and nothing is too much trouble for them. We couldn't have found a better care home for Mum.
Amazing people, providing amazingly good service. You just know from their actions that the staff care and want to do the best job that they can. I cannot speak highly enough. They have cared for my father-in-law for nearly 18 months and done a brilliant job in some very difficult circumstances. I cannot thank them enough for making my wife's life bearable.
Croft House provided my Mother outstanding care and consideration during her stay with them, which was for over two years. At all times my Mum was clean, tidy and happy, not always an easy task when my Mum had many problems. All of the staff we were in contact with were very professional and many worked beyond the call of duty. I would have no hesitation in recommending Croft House to any one who needed residential care. Thank you once again.
Mum went to Croft House for residential care having previously spent several months in hospital followed by a brief spell in a nursing home. Her intent was to stay at Croft for a few weeks while she regained sufficient mobility to allow her to return home. This she achieved in no small measure due to the tremendous support of the staff who assisted with both her physical recovery and the rebuilding of confidence. She found the care staff to be responsive to her needs day and night, and despite the pressures of work, they made time to talk to her and encourage her. The regime at the home appears to be well organised and convivial with care staff pulling in the same direction and supported by a management team who are themselves very involved in the care routines. Last but not least, Mum enjoyed the food at Croft and appreciated the way in which the kitchen staff catered for her restricted dietary needs. Our thanks as relatives to all those involved in Mum’s care.
I would just like to say what a refreshing wind has swept through Croft House since the new manager has taken over. We have a smiling face, open door and new hope for Croft House. My mum has been in Croft House for 8 years and has seen many changes but we hope this change has and will give us the boost we all need.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 March 2023Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Croft House.
There are no upcoming events for Croft House.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Somerset Care
- 31 Jan 2024Recipient: Somerset Care
- 15 Feb 2016Recipient: Somerset Care
Accreditations
There are no accreditations posted yet for Croft House.
Meet the Team (1)

Croft House has a dedicated, caring and happy team who thrive on delivering person-centred care for our residents. It’s one of the reasons why the three of us have over 60 years of combined service to the home between us!
The home offers a friendly, welcoming environment, and enjoys the scenic outlook of the Quantock Hills as well as our own beautiful grounds.
We warmly invite you to get in touch to find out what we can offer you at Croft House.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft House to verify any information. View our terms and conditions. Croft House has an Enhanced Service -more info.