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There is plenty to do thanks to a dedicated Activities Co-ordinator. Residents have access to IT facilities to stay in touch with friends and family further afield.
The philosophy of Croft House is that residents are supported to live as...
Care Provided by Croft House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Croft House fees start from £1,340 per week, adjusted to individual care requirements.
The price(s) shown are provided by the care home. Contact Croft House for full pricing details and T&Cs.
Contact Croft House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Somerset Care
- Voluntary / Not for Profit Owned
Person in charge
- Rebecca Bulpin(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Croft House Reviews (69)
Croft House has a Review Score of 9.8 (9.785) out of 10, based on 26 reviews in the last 2 years.
Over all time Croft House has 69 reviews.
My review of Croft House is it is well run, staff very helpful and management very good despite being run without a manager.
Thank you for taking the time to share your feedback for Croft House, we are glad that your experience with us is a positive one. Best regards,Croft House
The outside area is kept neat and tidy, though it would be lovely if there were more money available to be able to plant the beds with flowers. However, they so very well with the resources they have. Croft House is always clean and tidy which is a credit to all who work there. The food is good too!
Dear Alison, thank you for your kind words about Croft House. We are so pleased that you now have peace of mind about your Mum's care, and will share your lovely compliments about the food, environment and overall atmosphere with the team. Best regards, Croft House
Brilliant
Thank you for leaving a review for Croft House - we are so pleased that you rate your experience as 5 star!Best regards,Croft House
Mum came to Croft House after my dad passed away as she did not want to live alone. It took her a while to settle in but she is very happy and feels very safe. She has made a few friends and the staff are amazing and make her feel at home. She has more contact with people in there than she would have had, had she stayed in her own home.
Dear Kim, thank you for taking the time to leave a review for Croft House. We understand that the transition into care often isn't easy, particularly after the loss of a loved one, so do everything we can to make this as smooth as possible for all concerned. It is wonderful to hear that your Mum is now feeling settled and happy in our care.Best regards,Croft House
My mother is very well looked after in Croft House. If ever there is a problem, I am kept informed which is important to me, for example contacting the local surgery. There are a lot of staff employed and naturally some know my mother better than others and go the extra mile to make sure she is dress well and comfortable. The catering is excellent, lots to choose from, in terms of choice of menu. Activities are available to keep residents active and involved.
Thank you for leaving a review for our Croft House Care Home. We are so pleased that your mother feels well cared for, and that you have the peace of mind that you are kept informed about her health and care. We will share your kind words with the team.
Croft House is a well-run, friendly, caring residential home where my father lives. He took a while to come to terms with losing his house, most of his possessions and his independence, but he now tells me often that he couldn't be in a better place, how kind the staff are and how well he is treated. I visit 6 days a week and there is no restriction on what time I can come. He gets supplied with cups of tea and biscuits all day long, which he loves. I must pay particular tribute to the activities team, who make a huge effort to organise a wide range of things to amuse the residents, including trips out, games and entertainments. I can''t imagine him being in a better environment.
Thank you so much for sharing your lovely feedback for Croft House. It means the world to hear that your father now feels settled, and is enjoying taking part in the activities arranged by our team. We are glad to also hear that you feel welcome when you visit the place that your father now calls home. We look forward to seeing you again soon.
My aunt was a resident for over 4 years, initially on a 2-week respite care, and never looked back.
Sadly she passed away yesterday but with dignity and love thanks to the staff, I cannot recommend the home and the staff highly enough, she was always smiling whenever we visited, and couldn't speak highly enough of her days there.
It was an extremely satisfying end of her life enjoying things she would never have experienced from Bingo, Skittles, singing, interacting with people from all walks of life, haircuts, and nail manicures, in fact, a wholesome look to every day.
Se felt it was her home and extended family and wanted to spend her last days there, can there be a better testament?
Huge thanks to all the staff for their care and compassion.
A really lovely care home. All the staff are fantastic and very friendly. They look after my lovely grandma very well. She’s always dressed well and she’s made to feel very at home. We are always welcomed and the home is incredibly clean every time I visit.
My friend is very frail now but is being looked after with great care. Another friend was at Croft for some time before she died very recently and was also cared for with kindness and professionalism.
All the staff are so lovely to Mum. She is so well looked after and cared for. We are always welcomed and made to feel unrushed and looked after when we visit. We all visited Mum for her birthday today and the whole family were treated to a lovely afternoon tea and homemade cake. Such a lovely thought and very grateful to be able to all celebrate as a family with Mum on her special day.
Excellent home from home looking after my dear neighbour and friend so well. The staff always work hard to care for the residents. The mad hatter's tea party was full of fun and laughter staff dressed up and pushed the boat out. Highly recommended to anyone looking for a care home for their loved ones.
Our uncle has really loved living at Croft House. The staff are kind and respectful, they spend time listening to him, and nothing is too much trouble. He has felt safe and confident in this very friendly environment. We have had very good communication between ourselves and the home. They have kept us informed of any changes or needs that would affect our uncle. We would like to thank Croft House for all the care they have given to our uncle.
On arrival at the home we were greeted with the most wonderful team of staff always smiling and lots of laughter. The rooms are bright well furnished and cosy. The staff are so cheerful and always on hand to help the residents/family members with lots of respect and loving care.
The managers of the home are the most wonderful and approachable people you could ever wish for, nothing is too much trouble for them. I try to visit every other day and I can honestly say I am always made to feel welcome, some days are better than others with my mother but on the bad days, there have been staff that have given me a hug and been willing to have a chat with me before I have left and made me feel better.
I really wouldn't want my Mother or Godfather to be anywhere else. This is just a wonderful home for them both.
It took my dad a while to settle into Croft but after my visit today, I can see how must he has settled.
Residents were having a good time playing skittles, lots of laughter to be heard.
The communication was outstanding throughout his stay.
We saw how gentle and kind the staff were with my father and other residents.
After a disaster of using another care home/provider for my husband who has dementia, we were fortunate enough to be offered a place with Somerset Care (Croft House Care Home)! I cannot express enough how wonderful they are. It started as soon as we got out of our car…a member of staff had finished her shift…straight away she came up to say hello and greet my husband. They have made us all feel so welcome and helped my husband settle…they cannot do enough for him! To visit and see my husband smiling and joining in with the excellent activities coordinator is just fantastic! First-class manager and staff!
Very caring and attentive staff at all times - and support given to family as and when needed. Mum feels very secure and almost "at home". Thank you.
My mother only moved into Croft House Care Home a month ago (early October 2021) as an emergency transfer from elsewhere and after a lengthy stay in hospital. The staff and management have made Mum feel very welcome and have been excellent at keeping me informed about how she is settling. As well as supporting Mum, I have noticed how they have also helped me to settle into life with Mum in Croft House. Thank you.
Most importantly, the staff are really caring.
There is good on-site parking, easy screen device sign in with sanitiser and PPE available.
It is a nice, modern home with tidy gardens and good views of surrounding countryside.
I have been kept well informed of any developments and access has been good with safety a priority.
Due to current restrictions access has to be limited so I am unable to comment on details such as meals, activities and the like at this time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 March 2023Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Croft House.
There are no upcoming events for Croft House.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Somerset Care
- 31 Jan 2024Recipient: Somerset Care
- 15 Feb 2016Recipient: Somerset Care
Accreditations
There are no accreditations posted yet for Croft House.
Meet the Team (1)

Croft House has a dedicated, caring and happy team who thrive on delivering person-centred care for our residents. It’s one of the reasons why the three of us have over 60 years of combined service to the home between us!
The home offers a friendly, welcoming environment, and enjoys the scenic outlook of the Quantock Hills as well as our own beautiful grounds.
We warmly invite you to get in touch to find out what we can offer you at Croft House.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft House to verify any information. View our terms and conditions. Croft House has an Enhanced Service -more info.