Buckland Court

Carol joined the Trust in 2009 and has worked in the care sector for 17 years. Carol started working as a carer at the age of 17 after completing her work experience at the age of 14 in a care home. She enjoyed spending time with the elderly so much and really felt that she could help by making a difference in people’s lives.

Carol has a Level 3 in Effective Management, a Level 5 Diploma in Leadership for Health and Social Care, Adults Residential Management and in her spare time she likes reading, going to the gym and walking.

An interesting fact about Carol is that in 2017, she took part in a sensory challenge where she was blindfolded for 7 hours! Carol arranged this with support from the Wiltshire Blind Society and had the opportunity to talk on Wiltshire Sound radio. As part of this, she raised money for the residents' amenities fund and for Wiltshire Sound.

Dawn joined Buckland Court as Deputy Manager in June 2025. Dawn has worked in Health and Social Care for over 30 years starting as a care assistant.

Dawn has completed her NVQ 3 in Health and Social Care, Advanced Management Certificate Level 5 and is currently working towards CIPD Level 7 in Strategic People Management.

Person centred care is at the heart of Dawn’s principles, driving her approach in delivering compassionate, effective, and personalised care to each and every individual resident.

In her spare time, Dawn loves spending time with her family, friends and four dogs, travelling, and walking!

Nicky Riggs is Care Leader at Buckland Court. She joined OSJCT in 2009 and has worked her way up to Head of Care.
Starting off as Carer, Nicky felt a sense of belonging and felt like she was making a real difference in the residents' lives.
After a couple of years, Nicky was given the opportunity to become Shift Leader which she really enjoyed. A few years after that Nicky then became Care Leader which entailed guiding new members of staff and organising shifts, liaising with multi-disciplinary teams, attending reviews, and supervising staff members.
Nicky enjoys her role and says it can vary from assisting the Home Manager to budgeting, recruitment, occupancy and rotas. The role also includes giving care, assisting with feeding, dependency paperwork and updating care plans.
Nicky says that Buckland Court feels like an extension of her family and that includes both staff and residents.

Gemma has been working for the Trust for nearly 10 years and is also the Dementia Lead for Buckland Court. Gemma feels like a part of the family working at Buckland Court and knows that it’s a place of work where she belongs. Gemma is passionate about caring for the residents and is always smiling and ready to face any challenges that may arise. Gemma has helped support many fabulous outings with the residents, but her favourite has to be the Trust's Christmas parties as Gemma loves Christmas. In Gemma’s spare time she likes to spend time with her family, 16 guinea pigs and 2 rabbits.

Leanne Crompton is the Head Chef at Buckland Court, and has worked for the Trust for 6 years.
She loves her job, as seeing the residents enjoying their food and socialising at mealtimes is really satisfying. They strive hard for inclusion at Buckland Court and this includes their meals. Leanne and her team work hard to make sure that the meals they make suit everyone's tastes and dietary requirements.
Outside of work, Leanne's husband and two children keep her busy, but she does find time to play in the local Netball team, and this helps her unwind and stay fit!

Billie joined Buckland Court as Activities Co-ordinator in 2025. Previously, Billie worked as a Carer in a variety of settings including supporting people with mental health conditions.

Billie has not worked as an Activities Co-ordinator before and says that what she enjoys about the role is ensuring that the residents have fun. ‘They wait for me to arrive in the morning, and I love seeing the smiles on their faces when they see me.

‘I have developed a really good relationship with the residents at Buckland and tailor the weekly activities according to their choices, hobbies and interests.

‘What I enjoy about working at Buckland is that the staff are all really helpful and friendly.'

Amy joined Buckland Court in 2025. Previously, Amy has worked as a Carer and in retail.

‘What I like about the role is that Buckland is within walking distance of my home. I have grown really fond of the residents and love interacting with them and catching up with the staff.

'I have been made to feel really welcome at Buckland and have settled into the role well. The support and training I have received has been fantastic.'