The Cedars

High Street, Purton, Swindon SN5 4AF
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9.7 65 Reviews
  • The Cedars, Swindon
The Cedars is a care home in Purton that has been servicing the local and wider Wiltshire community for over 30 years. It offers compassionate, individualised residential care for up to forty-nine residents.

The home is set in its own attractive and accessible grounds which includes a patio, summerhouse and enclosed garden to the rear. The Home is situated in a quiet residential area, a short walk from local shops, Library, GP Surgery and the Community Hall.

The Orders of St John Care Trust (OSJCT) operates 71 Care Homes and 14 Extra-Care Housing Schemes across Lincolnshire, Oxfordshire, Gloucestershire, Wiltshire, West Sussex and Suffolk. OSJCT offers service includes residential, dementia, intermediate, respite, day care and specialised nursing.

The Orders of St John Care Trust values are at the heart of all they do. They provide person-centred care for older people in their care homes. Their five values are their behaviours and these are shared when they recruit new employees.

Their values are:

•        Dedicated to Caring
•        Empowering Individuals
•        Respecting Each Other
•        Promoting Communities
•        Securing futures
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sherrie Lewis (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (49)

The Cedars Reviews (65)

9.7

The Cedars has a Review Score of 9.7 (9.698) out of 10, based on 10 reviews in the last 2 years.
Over all time The Cedars has 65 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Cedars
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Total of 65, showing 21-40
Review from B H (Wife of Resident) published on 5 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and helpful. Admin could be improved. Food is very agreeable, laundry service is excellent. A clean and happy home. Very grateful that my husband, after 3-4 years of going in and out of hospitals and homes, has settled here very well. For that, I am very grateful.
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Review from Paul P (Husband of Resident) published on 22 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident of The Cedars for just 12 months now and yesterday was our Golden Wedding Anniversary. I visited with my son and under current Covid restrictions, we were able to mark this milestone with something more than an ordinary visit. I cannot find enough words to express my sincere
thanks for the dedicated care my wife has been given by all the staff who work within the home. To see my wife looking so physically well, happy and content was a tonic in itself for us both. Thank you all and God bless.
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Review from Gill S (Daughter-in-law of Resident) published on 4 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every aspect of the Cedars is amazing. The staff are always very friendly and helpful. My family member has settled in so well. She enjoys the food and is looking very healthy. She takes part in various activities and has made friends with other residents. The only reason I have put good for "value
for money" is because I am not aware of the charge. Thank you.
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Review from Jane W (Daughter-in-law of Resident) published on 31 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home staff have made a huge effort to keep in touch when it was impossible to visit. At every contact, my relative is happy and content. He always, without exception, says what a lovely place we have found him and how well he is looked after. He has dementia, but he knows he feels happy and safe,
and that's all that is important. Thank you for everything you do caringly.
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Review from Lesley D (Daughter of Resident) published on 26 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
As many relatives will know, it is very upsetting and heart-wrenching when the realisation of having to come to terms with knowing your loved ones are no longer capable of being in their own home and have to go into a Care Home, I was one of those concerned relatives, when my elderly mother suffering
from Alzheimer’s had to do just that, especially in the middle of a Pandemic, however, my fears and concerns were eased by the wonderful caring staff at The Cedars Care Home. When visiting Mum, she is always smiling and having a hug from the carers, it is lovely to see, as, at this moment in time, it’s something we relatives can’t do. The care and love for their job are shown in the professionalism and compassion they have for the Residents, The Cedars certainly have taken a big worry off my shoulders, and would like to thank them all for being there and caring for my Mother.
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Review from Kirsty L (Granddaughter of Resident) published on 26 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After today’s visit, I would just like to say how amazing The Cedars team are; the whole Covid visiting experience was so well organised from start to finish, and I felt very safe the whole time. The staff are truly amazing, and we are so very grateful for the love and care my Grandma has received since
moving into The Cedars just over a year ago.
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Review from J A (Daughter of Resident) published on 29 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It has been a difficult year for all and especially Mum who doesn't really realise what is going on. The staff have been excellent and very caring towards me and my family.
The room for visiting is beautiful (indoors) with a very homely feel.
Mum's care is excellent.
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Review from Angela N (Daughter of Resident) published on 26 October 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Really impressed that the care lead took the responsibility for sorting out the medical needs of my mother and kept me fully informed of the situation. The respite requirement was sorted out very quickly despite the covid situation.
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Review from M H (Son of Resident) published on 1 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Cedars care home is consistently 10 out of 10. The carers are superb in every aspect. Highly professional, caring and loving with all residents. My mother who is 91 years young and a former nurse expects high standards and they meet this easily. High medical care, cleanliness of the environment
via superb housekeeping, laundry and care of her personal possessions - exemplary. The catering is in our opinion to be 4/5 star standard. She wants for nothing. This allows me great peace of mind as I could not deliver this care for her.
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Review from L C (Daughter of Resident) published on 23 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was moved to The Cedars at the start of lockdown. Neither of us knew anything about The Cedars and I just prayed that the carers would be kind to her as she was worried and anxious. Goodness, they have been nothing but kind and supportive and have treated her so well. They have made sure she has
retained her dignity and kept her informed of things during this very difficult time. I cannot thank them enough.
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Review from S T (Resident) published on 16 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having formed an opinion already, I am in agreement with my brother and see this as a good place to be cared for, for as long as you require, thank God for them. I like the staff and general surroundings and hope this atmosphere is for everyones benefit.
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Review from J D (Resident) published on 14 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since I have been here, I have been treated with respect and dignity. Staff cannot do enough for you; they respect your wishes. I am grateful for everything they do for me.
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Review from R W (Son-in-law of Resident) published on 10 January 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The overall standard of the home has fallen over the last few months. Several carers do not want to work hard, they excel in pretending to work, this puts an unnecessary workload on the willing workers.
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Review from Ernest P (Resident) published on 10 January 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The carers are really excellent and caring. The standard of food dropped dramatically in the last 6 months, very bland and the same menu month after month.
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Review from J L (Resident) published on 10 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Accommodation is very warm and inviting. Staff are very helpful and accommodating. I have offered assistance and it was declined. A most pleasing experience - apart from the reason for it!!
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Review from K W (Son of Resident) published on 4 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear mother passed away at The Cedars on the 29th September 2019 after spending six and a half years at this wonderful care home. The management and staff have been brilliant, helpful, caring and kind. They are all angels. My mother was very settled and happy here and this was due, in no small way,
to the amazing, caring, kind staff. God bless each and every one of them.
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Review from Wendy C (Resident) assisted by family/friend published on 5 March 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The majority of staff are very good, kind and caring.


My answers below are tempered by just a couple of staff members. On the whole, staff are excellent.

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Review from W P (Resident) assisted by family/friend published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find this a happy and comfortable place to be.
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Review from Graham H (Son of Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very friendly and helpful.
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Review from Linda D (Resident) assisted by family/friend published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cheery. Friendly.
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Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for The Cedars is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.698 for The Cedars is calculated as follows: ( (89 Excellents x 5) + (19 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 116 Ratings = 4.698
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Cedars is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2019

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Lynn

Lynn Taylor

Job Title: Chef Joined: 2018

Lynn has been the Chef at The Cedars for just over a year now, and she has been in the industry for over 35 years. In this time, Lynn has worked in many sectors of catering, from officers mess to hotels.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Cedars to verify any information. View our terms and conditions. The Cedars has an Enhanced Service - more info.