Somerhill Care Home

Little Somerford, Nr Malmesbury, Chippenham SN15 5BH
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9.8 58 Reviews
  • Somerhill Care Home, Chippenham
Somerhill House Care Home has two buildings on a large site with a field to the south providing expansive views over the vale of Dauntsey. The original historic building has benefited from the addition of a state of the art nursing facility.

The new building has large rooms with generous sized wet rooms. The residents lounge is augmented by a coffee shop/bar and residents can enjoy hair and beauty treatments in their own salon.

The nurse manager and his experienced team ensure the delivery of quality care specifically designed to meet each individual resident's needs.

There are terraces where residents can sit, entertain their visitors, dine and take afternoon tea. The large landscaped gardens can be enjoyed by residents and their families.

The dedicated activities organiser ensures a full programme of varied activities are provided in the home.

Somerhill House recognises the importance of food as a pleasure and also a nutritional aid to nursing care. The experienced chef and the team ensure the delivery of delicious meals with choices and also catering for specialist diets. The chef attends residents meeting where menus are discussed.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1485
  • Self-Funded Residential Dementia Care: from £1485
  • Self-Funded Nursing Care: from £1485
  • Self-Funded Nursing Dementia Care: from £1485
  • RESPITE Self-Funded Residential Care: from £1485
  • RESPITE Self-Funded Residential Dementia Care: from £1485
  • RESPITE Self-Funded Nursing Care: from £1485
  • RESPITE Self-Funded Nursing Dementia Care: from £1485

Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.

These prices are only a guideline, please contact Somerhill Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Linda Brown (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (41)
  • Single Rooms with Ensuite Wet Room (39)

Visiting

  • A telephone call to make an appointment is recommended although casual visitors are always welcome.

Parking

  • There is a car park at Somerhill House.

Somerhill Care Home Reviews (58)

9.8

Somerhill Care Home has a Review Score of 9.8 (9.793) out of 10, based on 28 reviews in the last 2 years.
Over all time Somerhill Care Home has 58 reviews.

Overall Experience
  • 49
  • 9
  • 0
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Date Published
  • 58
  • 12
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  • 27
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Reviewer Connection to Somerhill Care Home
  • 25
  • 8
  • 6
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 58, showing 21-40
Review from Marion V (Cousin of Resident) published on 21 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin received wonderful care during her seven years at Somerhill Care Home.
Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you so much for taking the time to leave us such a lovely review. Your cousin was an absolute pleasure to know and an inspiration to us all. I will, of course, share your lovely comments with the Somerhill team.

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Review from Jamie D (Son of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Somerhill since September 2023. The experience has been brilliant. The staff have always been cheerful, smiling and always looking out for Mum. Most of my mum's children live in the United States so knowing that she has such a great team that cares for her is very reassuring.
My mum has the great privilege of having siblings and friends visiting frequently and all are welcomed by the Somerhill staff. The grounds are wonderful and Mum loves being out there and playing with her dog when she visits.
Thank you for the care you deliver.
Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for your review. We are so pleased that Somerhill Nursing Home is viewed in such a positive light. We have enjoyed getting to know your Mum and she is a pleasure to have with us. Mum being able to have her siblings and friends visit is such an important part of her life. She thoroughly enjoys seeing her sister who brings her dog to spend time with her.

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Review from Hywel E (Son of Resident) published on 16 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Somerhill for the past ten months and the care, love and compassion that he has been shown has been second to none. The staff always try to make my dad laugh and it is apparent that his happiness is of the upmost priority to all that care for him. The peace of mind that I get from
Dad being there is immeasurable.
Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for your great review. Our vision is for our residents to feel a sense of security, contentment and a sense of belonging and I believe your dad has achieved this.

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Review from Dawn T (Daughter of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The end-of-life care given to my Mum and the support shown to our family, by all at Somerhill, was in every respect, excellent. At a devastating time, the manager and the team of carers, nurses and domestic staff were always kind, thoughtful, professional and genuinely caring. We were made to feel so
welcome and Mum was treated with dignity, respect and compassion.
Thank you.
Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for your great review. I am pleased that we were able to support you and your family through the difficult journey at the End of your Mum's Life.

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Review from Brenda F (Daughter of Resident) published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I must congratulate Somerhill Care Home for an excellent Christmas Day. The family and my mother had a fabulous day! The staff were amazing!
Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

I am so pleased that you had a brilliant Christmas Day with your mum. This is such a special time of year for many, and to be able to have a family Christmas meal and spend time together as you wish is the aim of Somerhill Nursing Home.

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Review from Martin C (Nephew of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall experience was good. The staff were friendly, helpful and caring, however, training or new/inexperienced staff could be improved. More attention to dietary requirements and preferences would have helped.
Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for your honest views. I am pleased the overall experience was good and that the staff were friendly, helpful and caring. We have a robust in-house training in place for all Cedar Care staff however, we do not do this with the agency staff and this is possibly the staff who may have appeared new/inexperienced. I take on board the reference to the dietary requirements and preferences and will aim to improve this area of the service.

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Review from Peggy B (Mother of Resident) published on 5 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, no complaints at all. Will be even more wonderful when completed. Thank you for looking after my beautiful daughter.
Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

I am so pleased you are happy with Somerhill Nursing Home and the service provided. We look forward to the gardens being completed but there is now a vast area that can be accessed and we are able to admire the beautiful view. It is a pleasure to have your daughter living here and being able to enjoy the environment.

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Review from C A (Daughter of Resident) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I attended the Summer Garden Party with my father. Despite the rain making frequent appearances, the manager and her staff worked so hard to ensure all the residents had an enjoyable and memorable day. The manager's ‘leaf dance’ will certainly be remembered by residents and staff alike! The care staff
were, as usual, very attentive and thoughtful. Thank you to all staff for your hard work.
Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you very much for your review. I am so glad you enjoyed the Summer Garden Party, I know the residents did. The 'leaf dance' was inspired by the atmosphere and the entertainer. Your kind words are much appreciated.

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Review from Karen M (Daughter of Resident) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father resided at Somerhill Care Home for five months before he passed. He received the highest level of care, compassion and love from all of the staff. My father suffered with dementia and at first, was very confused about where he was when arriving in the care home. The staff worked tirelessly
to ensure my father felt safe and he believed he was back at home. We shared meals with him in the dinning room which we were able to book on a number of occasions. The grounds have recently undergone a major upgrade with accessible paths, lawn, flowers and seating areas. The home is a lovely place for a loved one.
Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for this wonderful review of the care given to your father and yourselves at Somerhill. The fact that families are left with positive memories at such a difficult time is all the reward the team would wish for. I know that these reviews will be used by others when looking to choose a home for their loved ones. So thank you for taking the time to complete it.

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Review from Joyce K (Friend of Resident) published on 24 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each time I visit, there is a lovely atmosphere. All staff are kind and caring with the residents. There is a happy atmosphere. It's well-maintained and clean. The resident I visit speaks very highly of the manager and the staff.
Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for a lovely review. We are so pleased to have such positive feedback.

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Review from S R (Daughter of Resident) published on 6 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I very much appreciate the wonderful care that both my mum and dad have received at Somerhill. The carers have been like family to my mum, especially during her final days.
Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for the lovely review; your parents were a pleasure to care for and were very much a part of The Somerhill family.

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Review from Derek B (Son of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was very happy here, during her fourteen-month stay. She suffered from dementia but they dealt with her arrival with kindness and respect. When we visited we found all staff to be caring and polite and my mother always said goodbye to us with a smile and a wave. We noticed in the months before
she died, the increased activities improved her well-being. Our only criticism would be the design of the bathrooms. The staff were all beautiful people.
Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for your compliments. It was a joy to have your mother here with us.

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Review from Deborah W (Niece of Resident) published on 9 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been at the care home since 2016 and has enjoyed her time there. In the beginning, she was in the old building and then moved to the new one. She enjoyed and partook in all the activities for the first few years. They were excellent, and as far as I know, still are. My aunt was bedridden
for a couple of years and received excellent care. During her final days, her care could not have been better. The staff were compassionate and caring to my aunt and myself. Treated her with dignity and respect throughout. High recommend.
Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you very much for your marvellous review. We are pleased that your Aunt enjoyed living here and joining in with the activities and that the care given was excellent.

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Review from Mark S (Son of Resident) published on 26 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I remain very impressed with all that Somerhill Care Home and the staff did for my mother. Nothing was ever too much trouble. Staff are always kind, friendly and helpful. Thank you.
Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Somerhill Care Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

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Review from Paul S (Son of Resident) published on 12 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the level of care and service provided to my mother. They went above and beyond from the time Mum entered the home in July 2021 until her last hours - being beside her and giving her final care. Thank you to all the team at the care home.
Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Somerhill Care Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

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Review from Joan F (Respite Resident) published on 8 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found my stay at Hill House to be much better than I anticipated. Staff very good; warm, friendly and efficient. I would be willing to return there when necessary. Just wish costs were considered lower, but I am from Yorkshire.
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Review from Denise H (Daughter of Resident) published on 1 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has multiple health problems and the staff at Hill House have been outstanding in their care and concern for her. Everyone is gentle and kind and they keep me informed every day as to what is happening.
My family are very grateful for all their help and our mother couldn’t be in a better
place.
I can’t recommend them highly enough.
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Review from A R (Resident) published on 7 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody is helpful.
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Review from K A (Daughter of Resident) published on 10 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been well cared for at Hill House for the last nine years. The staff treat the residents as they would treat members of their own family - with love and respect. It has been a huge reassurance to me that my mum has been a resident in Hill House, especially over the last year. Thank you
to all the wonderful staff and for all you do.
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Review from Susan E (Daughter of Resident) published on 8 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hill House have been utterly lovely throughout the pandemic and provided such kind attentive care. It is a delight to see Mum's face light up when the carers come into the room when we are on a video call and gives us such comfort. Whilst it has been heartbreaking not being able to see Mum in person
during the pandemic, we know that Hill House are doing everything correctly and keeping Mum safe, well and happy and we couldn't be more grateful.
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Current Review Score: 9.8 (9.793)

Overview of Review Score

The Review Score of 9.8 (9.793) out of 10 for Somerhill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.793 for Somerhill Care Home is calculated as follows: ( (267 Excellents x 5) + (63 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 333 Ratings = 4.793
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Somerhill Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Linda Brown

Job Title: Registered Home Manager

Linda manages the Somerhill care home and overlooks day-to-day activities.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Somerhill Care Home to verify any information. View our terms and conditions. Somerhill Care Home has an Enhanced Service - more info.