Somerhill Care Home

Little Somerford, Nr Malmesbury, Chippenham SN15 5BH
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9.8 58 Reviews
  • Somerhill Care Home, Chippenham
Somerhill House Care Home has two buildings on a large site with a field to the south providing expansive views over the vale of Dauntsey. The original historic building has benefited from the addition of a state of the art nursing facility.

The new building has large rooms with generous sized wet rooms. The residents lounge is augmented by a coffee shop/bar and residents can enjoy hair and beauty treatments in their own salon.

The nurse manager and his experienced team ensure the delivery of quality care specifically designed to meet each individual resident's needs.

There are terraces where residents can sit, entertain their visitors, dine and take afternoon tea. The large landscaped gardens can be enjoyed by residents and their families.

The dedicated activities organiser ensures a full programme of varied activities are provided in the home.

Somerhill House recognises the importance of food as a pleasure and also a nutritional aid to nursing care. The experienced chef and the team ensure the delivery of delicious meals with choices and also catering for specialist diets. The chef attends residents meeting where menus are discussed.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1485
  • Self-Funded Residential Dementia Care: from £1485
  • Self-Funded Nursing Care: from £1485
  • Self-Funded Nursing Dementia Care: from £1485
  • RESPITE Self-Funded Residential Care: from £1485
  • RESPITE Self-Funded Residential Dementia Care: from £1485
  • RESPITE Self-Funded Nursing Care: from £1485
  • RESPITE Self-Funded Nursing Dementia Care: from £1485

Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.

These prices are only a guideline, please contact Somerhill Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Linda Brown (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (41)
  • Single Rooms with Ensuite Wet Room (39)

Visiting

  • A telephone call to make an appointment is recommended although casual visitors are always welcome.

Parking

  • There is a car park at Somerhill House.

Somerhill Care Home Reviews (58)

9.8

Somerhill Care Home has a Review Score of 9.8 (9.793) out of 10, based on 28 reviews in the last 2 years.
Over all time Somerhill Care Home has 58 reviews.

Overall Experience
  • 49
  • 9
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Date Published
  • 58
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Reviewer Connection to Somerhill Care Home
  • 25
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  • 1
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Total of 58, showing 41-58
Review from S F (Sister of Resident) published on 28 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been constantly in awe of the amazing care, patience and love that my sister has received from the team at Hill House. The professionalism and dedication of all the staff have created a wonderful, safe and caring home where my sister feels secure and valued and I am so grateful for the calm devotion
she has experienced throughout the pandemic months. I also appreciate the time they find to keep me fully updated on any changes in my sister's condition. I am constantly reminded that she is in the most perfect of environments.
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Review from A D (Daughter of Resident) published on 28 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although we've only managed 1 visit since March, our father is quite content with living in Hill House and receiving regular virtual assistant 'drop-ins' (he is blind and so cannot use a phone). I accidentally listened in to a catheter change recently and the nurses were very kind and patient with him,
even though he kept repeating himself. We receive regular updates of any medical issues and feel he is in the best place.
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Review from Nina C (Resident) published on 30 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm very happy staying here. The carers are kind and considerate.
Reply from Maria Rapaso, Manager at Somerhill Care Home

We appreciate your positive comments and are very happy to have you here with us.

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Review from E W (Resident) published on 30 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am looked after.
Reply from Maria Rapaso, Manager at Somerhill Care Home

It is reassuring for us to know that you feel looked after.

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Review from P C (Resident) published on 18 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My one difficulty is, although I wear hearing aids, I have trouble understanding some of the carers. They are very willing but I sometimes get confused in making them repeat so often.
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Review from Michael R (Resident) published on 16 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of living here has so far been excellent. This is a brilliant care home.
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Review from J H (Son of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is of the very highest quality.
A caring, well managed, well-resourced home with a stable, friendly, professional staff at all levels. I cannot recommend Hill House enough.
Staff were also very supportive for me during mother's final illness.
I shall not forget their kindness.
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Review from Melanie T (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hill House has a wonderful warm and welcoming atmosphere. The staff all go the extra mile to ensure that your loved one is well looked after. All the staff are extremely friendly and kind-hearted, making sure your every need is catered for. The quality of care is second to none, with a sensitive approach
whatever the situation.
The food is lovely. Well done to all at Hill House - truly inspirational.
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Review from E C (Daughter of Resident) published on 3 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is 96 and is very happy being cared for at Hill House Care Home. All of the staff are extremely caring, kind and considerate to both their patients and visitors. Nothing is ever too much trouble for them. The house is warm, cosy and has everything anyone could possibly need.
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Review from Jackie P (Friend of Resident) published on 18 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hill House is a really lovely, homely and safe environment for the residents. The staff are extremely welcoming and friendly. They always make time for a chat with residents and guests alike. My family have been visiting a friend here for over a year and have always been very impressed with the quality
of care and general provisions. They have access to day trips and plenty of activities within the home for those who cannot travel. The rooms are also wonderful, very clean and homely with en suite bathrooms with automatic lighting. A lovely happy place to live.
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Review from Susan L (Daughter of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and all my family have been very impressed with Hill House, from the time we spent talking about our parent's needs and through to the 'moving in'.
All rooms are so light, bright and cheerful, which reflects through to the staff working there. Nothing is too much trouble for any of them. We
are so very pleased that during a very traumatic time for us, we have been looked after so well.
A huge thank you to all the staff and management, to have removed a lot of stress from ourselves. We know our parent is being very well looked after!
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Review from Rebecca P (Daughter-in-law of Resident) published on 11 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law was so well looked after during his (sadly) very short stay at Hill House. The rooms and public areas are modern and immaculate with views over the countryside. The manager was very responsive to requests and made a point of arranging special activities for men. Both nursing and care
staff could not do enough to make him feel at home and took the time to chat and introduce him to others with common interests.
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Review from S M (Daughter of Resident) published on 6 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father stayed for 1 week to convalesce after having 2 infections. He needed to be looked after and have his medicines given to him, and these were done very well. I was very happy with the way he was looked after. The staff were very professional, and also patient and understanding.
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Review from Margaret K (Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody was very courteous from my interview to the day I left. The staff were always on hand when needed, the room and bed comfortable, the food very good and always something going on in the day room, during my stay.
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Review from Clare B (Daughter of Resident) published on 22 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who has vascular dementia, moved into Hill House in August 2018, having begun to struggle at home and becoming increasingly anxious. She has settled extremely well into the home, as a result of the excellent care she has received. The staff are very caring and always have time for the residents.
The home appears well run. There are plenty of activities for residents, with an excellent activities organiser. One of the attractions of Hill House was that they get as many residents as possible downstairs in the lounge so that they can be engaged socially. I visited many homes where residents stayed in their rooms all day and knew that this would be bad for my mum. As a result of the social interaction my mother has made friends and takes part in activities, which really helps her dementia. Her anxiety levels have reduced dramatically and she is generally much happier. It is now very evident that any occasional unhappiness/problems are all dementia related.
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Review from J H (Sister of Resident) published on 16 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is partially disabled and needs assistance with washing and general care and his food needs to be soft. The care of the staff to my brother is kind, understanding and patient. They also have a lovely rapport with my brother. The facilities are safe, secure and clean and the food is excellent.
I would highly recommend.
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Review from Sarah P (Daughter of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother receives very good care from the staff. They are patient and considerate at all times. The care home is trying very hard to make improvements. They seem to be doing well with this. My mother is treated with dignity even though she can be quite challenging at times.
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Review from Bridget A (Godmother of Resident) published on 20 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunty/Godmother moved into this home eighteen months ago when she could no longer cope physically at home, although mentally she was excellent. She particularly loved the tranquillity, beautiful garden and amazing views.
She would sit in the garden with her little artist's sketch pad and watercolours
and the staff always inspired her to do this and this made her extremely happy.
The care she received from the staff was second to none. It is because of this I wish to say a big thank you to the staff. Extremely professional service and quality care which I can recommend. THANK YOU.
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Current Review Score: 9.8 (9.793)

Overview of Review Score

The Review Score of 9.8 (9.793) out of 10 for Somerhill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.793 for Somerhill Care Home is calculated as follows: ( (267 Excellents x 5) + (63 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 333 Ratings = 4.793
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Somerhill Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Linda Brown

Job Title: Registered Home Manager

Linda manages the Somerhill care home and overlooks day-to-day activities.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Somerhill Care Home to verify any information. View our terms and conditions. Somerhill Care Home has an Enhanced Service - more info.