Longbridge Deverill House and Nursing Home

All staff are most helpful whenever I visit to see my wife.

Since my stepfather has lived at Longbridge Deverill Nursing Home he has been very well looked after and the staff have been excellent. We are so pleased that after a battle he was allowed /enabled to remain here after initially going in as respite care. From what I know this care home should get 5 stars. Well done and thank you.

My husband likes the nurses and exchanges humour with them making him feel welcome by everyone. At long last, he knows he can stay here, he now feels content and happy. Well done for making him feel this way and to have peace of mind and kindness, hopefully for the rest of his life.

Longbridge Deverill House and Nursing Home is a very caring environment with dedicated staff who go above and beyond their job description. There is a lovely garden where afternoon tea is held on warm days but can also be visited by residents when accompanied. The food is tasty and wholesome and seconds are usually available. Clothing can go missing and an effective laundry system needs to be put in place but management is working on this. Longbridge has a happy friendly environment where the residents are treated well with care and dignity.

The team at Deverill Longbridge have been exceptional in welcoming my parents and supporting them and the family through the transition from independent living.

We know my parents are being well cared for by dedicated staff who are always welcoming, engaging and genuinely care for my parents wellbeing.

This is my mother-in-law's 3rd year at Longbridge Deverill Nursing Home. She is having wonderful care from the kindest nurses and carers that she could wish for. Everyone is so lovely and she is always treated with the greatest respect. She has been so well cared for and has made this her home. The activities are tailored to the needs of each resident. The food is excellent. She is content, and safe and all her needs are met. She speaks highly of everyone. We could not recommend this using home enough. It is the best.

Mum has been at Longbridge Deverill care home for nearly three years having looked like she only had months to live when she arrived. She has been expertly looked after with all staff showing great levels of care compassion love and support. They really have done a brilliant job caring for Mum and I am extremely grateful to them for making Mum's later years as enjoyable as possible.

Lovely setting and location good access to outside areas. The staff are friendly and welcoming. Management are more than happy to help and are on hand to answer any questions or queries. Food is average could be more variety of vegetables and fresh ingredients, often carb heavy. Always wanted feedback to see if there are things they can change, adapt or improve.

It is sometimes hard to get into Stourhead, especially at the weekends. Everyone on the staff are very friendly. I noticed that as soon as I enter my mum's room if she is awake the first thing she says is "can I have a drink" which makes me wonder if she is being given enough to drink. As she is unable to move she is very dependent on help and offers of drinks etc. She is meant to be kept at no more than 30 degrees angle in bed, it helps her if the whole bed is tilted rather than just the top. The bed is rarely like this when I arrive. Maybe the staff need training to know how to use the bed.

Thank you so much for showing so much compassion and understanding.

The staff were very empathetic, and many of the front-line team showed great care. Rooms were okay be impersonal. In terms of equipment, blankets, and cleanliness no corner is left uncut - dirty, torn, and smelly. Toilets left uncleaned after asking for days(I did it in the end). Mattresses are cheap foam and very thin over steel frames. Terrible. So thank you, staff, but managers I'm sorry there is a lot to improve. Very expensive all considered.

I've been in Longbridge Deverill House since 13/01/2023 and I'm still here. The home is set in a wonderful part of the Wiltshire countryside and the buildings and gardens are excellent and beautiful for the residents to enjoy. The staff are all very polite, helpful, respectful and caring. They go above and beyond the duties they have to perform to ensure that every resident is well looked after and their needs fulfilled from shopping, laundry service and personal care.

The rooms are very clean and well-kept to a 5-star rating. The food is always well prepared and excellent with the chefs taking their time to come and visit residents to ask them if they require any special dietary requirements. I've enjoyed every moment here at the care home and would recommend it to anyone who has a relative that needs quality care. There's a wide variety of activities for the residents to take part in and learn new skills or carry on with hobbies they used to do. I'll miss all the staff.

The home is very secure, and residents' security/wellbeing are taken very seriously. The setting, in the Wyle Valley, is lovely, and my father has a lovely view across the valley from his room. My father is enjoying the food, and the small touches (eg allowing some belongings and pictures from home that make the setting more homely).

The team at Longbridge Deverill could not have been more caring for my mum at her end-of-life and supportive of my dad and me as we experienced these very sad circumstances. They were always attentive, cheery and sensitive to our family's needs. I would have no hesitation in recommending this nursing home for looking after loved ones.

I've been visiting my great-gran here for a few years, and every time I've been impressed with the facilities, staff and general care. The site is beautiful, and there always seems to be a lot going on!

We have been visiting Gran here for the last four years and fit it welcoming and pleasant. Very caring staff and good activities.

The staff are always polite and at hand whenever I've been to visit my dad. I'm always told how he has been, and if I've not visited, they generally fill me in on his well-being.

My grandmother has been very comfortable and received excellent care since she has lived here. I have visited her several times and have always been impressed with the friendliness and care of the staff and the excellent facilities available. We've also been included in any activities that have been taking place during visits.

All staff consistently show outstanding courtesy, friendliness and thoughtful efficiency in interactions with residents and visitors. The atmosphere is warm, and residents appear to be offered activities and occupations that suit them individually. Care and concern for the well-being of residents are made obvious by staff on every level. I look forward to visiting the home and those who live there on every occasion.

I would highly recommend and can only say positive words about Longbridge Deverill. The staff and care is awesome and I know that my mum is in the best hands. I have always been sceptical about care homes but this was definitely the best choice. Thank you