Wren House

Vicarage Street, Warminster BA12 8JF
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9.9 76 Reviews
  • Wren House, Warminster
Welcome to Wren House, where timeless Georgian elegance meets the highest standards of service in a warm and welcoming atmosphere. Nestled between the historic cities of Salisbury and Bath, the gracious Georgian home offers a unique blend of charm and comfort.

Dating back to the 18th century, Wren House has been meticulously restored to preserve its character, beautiful original features, and unique ambiance. The dedicated team of caring and qualified staff is committed to tailoring services to meet the personal preferences and changing needs of each individual resident.

Wren House believes in promoting an active and fulfilling lifestyle for residents. That's why they offer a vast range of activities and outings, including gardening, choir sessions, exercise groups, crafts, quizzes, and many other events throughout the year. There's always something exciting happening at Wren House.

The on-site chef prepares a varied menu of delicious home-cooked meals, using locally sourced ingredients to ensure the highest quality and freshness. They understand the importance of good food in enhancing the overall well-being of residents.

The team invites you to experience the warmth and hospitality of Wren House first hand. Visit the home to discover why it's renowned for its gracious surroundings, exceptional service, and vibrant community. Schedule a tour today and see why Wren House is the perfect place to call home.
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Care Provided by Wren House

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 14 Service Users

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1600

These prices are only a guideline, please contact Wren House to find out the exact price for your requirements.

Contact Wren House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Wren House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tracey Atkins (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (14)
  • Single Rooms with Ensuite Wet Room (12)

Wren House Reviews (76)

9.9

Wren House has a Review Score of 9.9 (9.895) out of 10, based on 20 reviews in the last 2 years.
Over all time Wren House has 76 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Wren House
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Total of 76, showing 1-20
Review from Martin L (Son-in-law of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very impressed with the care and consideration given both by the staff and management. The ambience and layout was ideal for my mother in law and it felt like a home from home. Both Tracey and Magda gave us great confidence in the way that the team looked after and cared for everyone in the house.
The food and fresh cakes were excellent with tea and cakes being offered every time we visited. The activities offered by the team were encouraging and helped to make everyone included. Contact from the staff ensured we were kept up to date on care and any medical concerns.
Reply from Tracey Atkins, Home Manager at Wren HouseThank you for your kind words. I will pass on to the team.
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Review from Sian L (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Wren House for a short time. The care she received from Tracey, Magda and the whole team at Wren House was fantastic - they treated my mother with kindness, gentleness and dignity. They were also incredibly kind and welcoming to me when I visited. It is a beautiful environment,
very peaceful and quiet.
Reply from Tracey Atkins, Home Manager at Wren HouseThank you so very much for your knid words. I will pass on to the team.
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Review from Susannah Y (Respite Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No better place to rest and relax. Wonderful food and super staff.
Reply from Tracey Atkins, Home Manager at Wren HouseThank you, we are glad you enjoyed your stay. I will pass on your kind comments to the team.
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Review from C S (Grandson of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Granny has been at Wren House for nearly 10 years. The care she has received over the years, including end-of-life care, has been amazing. The atmosphere is lovely and guests always receive a warm welcome. The staff, many of whom have been there for over 10 years, are caring and compassionate, outstanding
in every way.
Reply from Tracey Atkins, Home Manager at Wren HouseThank you so very much for your kind words. I will pass on to the team.
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Review from W S (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
June's story on 15.11.2016 - 10 years ago, mum and dad moved into Wren House. Sadly dad passed away after a short stay, and mum, loving Wren House, decided to make this her home. Wren House is a big family. The staff, many of whom have been there longer than mum, are caring and affectionate, becoming
our extended family. They are supporting and encouraging mum to remain independent for as long as she was able, offering physical and emotional support. Mum is now receiving outstanding end-of-life care. It is heartwarming to see the gentle, affectionate care mum is receiving as she slips away. It has not only been a wonderful gift to mum, the way her Wren House Family has cared for her, but a gift to her family, knowing she was so happy and well looked after, allowing us to get on with our lives. Wren House is a jewel in the crown.
Reply from Tracey Atkins, Home Manager at Wren HouseThank you for your very kind words. Mum become a big part of us. We all have wonderful lasting memories of mum. I will pass on your comments to the team.
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Review from I S (Son-in-law of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
June has been at Wren House for 10 years. Her quality of life has undoubtedly been enhanced and extended by the outstanding care she has received. She has been treated at all times with compassion and dignity by all the staff, many of whom have been there longer than June. As a family we have always
received a warm welcome and made to feel part of the Wren House family. The end of life care June has received at the moment is truly heartwarming, not just the care, but staff sitting holding her hand and talking to her.
Reply from Tracey Atkins, Home Manager at Wren HouseThank you so much for your kind words. Your mother in law was the grandma of Wren House we all loved her. I will pass on you words to the team.
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Review from Elaine C (Stepdaughter of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my stepmother on 17 August 2025. I was with her most of the day and joined her for lunch, as I have a dietary need. The lunch was delicious. I would like to thank the chef for accommodating my diet. All the staff were friendly and nothing was too much trouble
A very enjoyable Sunday spent
chatting and laughing with Brenda
Reply from Tracey Atkins, Home Manager at Wren HouseThank you very much for your kind words. I will pass it on to the team.
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Review from P S (Resident) assisted by family/friend published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a resident in Wren House for 5 months now and I am very happy here. The staff are all very kind and so attentive and the level of care provided is exceptional. There are plenty of activities going on to keep me entertained and therefore there is always something to look forward to.
Reply from Tracey Atkins, Home Manager at Wren HouseThank you for your kind words. I will pass on to the team.
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Review from L R (Daughter of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my mum at Wren House is exemplary. The carers are kind, loving and always at hand. I have rarely seen my mum so happy as she is surrounded by interested people and good food.
Reply from Tracey Atkins, Home Manager at Wren HouseThank you for your knid words.It is a pleasure to care for your mother. I will pass on to the team.
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Review from P L (Daughter of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a variety of activities here but my mother is 100 years old is unable physically to go down to them so some are done in her room. We have had children come from a school to read to her in her room.
Reply from Tracey Atkins, Home Manager at Wren HouseThank you for you kind review. We always encourage to be inclusive to all our residents when oraganising activities.
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Review from P B (Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is far better than any other care home I have visited in the park. Thank you.
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Review from E R (Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I broke my hip I was lucky enough to come to Wren House as I left hospital. Since then I have had so much kindness and efficiency so much attention. I am lucky that they had an empty room and I as able to move in.
Reply from Tracey Atkins, Home Manager at Wren HouseThank you for your kind words. I will pass on to the team.
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Review from E H (Respite Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Loved my stay for respite.
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Review from Andrew D (Son of Resident) published on 6 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Wren House in the middle of this year.
It has been a hugely positive experience. Wren House feels like a comfortable home, rather than a hospital and the staff are fantastic giving great care with a smile. Mum has settled in so well and still has the freedom to do what she wants
but has a wonderful support network providing a great quality of life.
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Review from Amanda A (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Wren House since last November. The care and staff are absolutely fantastic, so kind, sensible and with a bit of humour, which is so important. It's a huge change moving into a care home but they manage to make it as smooth as possible. Thank you for looking after her.
Reply from Tracey Atkins, Home Manager at Wren HouseThank you for your lovely comments. I will pass on to the team.
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Review from D B (Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
While nothing can compare with our own home, bought, cared for and loved with one's partner over many years, the comfort, care and company at Wren House is a high-standard replacement for many of these attributes. The house and my own room are excellent. From my own point of view, I could only suggest
that a little more care and attention could be paid to the garden which has huge potential even if only reviewed thoroughly once per year so that interested residents could be occupied with pottering during the summer sunshine if they wished.
Reply from Tracey Atkins, Home Manager at Wren HouseThank you for your kind words. I will pass this on to the team.
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Review from K M (Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love living at Wren House, the care and support is lovely. The staff are great.
Reply from Tracey Atkins, Home Manager at Wren HouseThank you for your kind words, I will pass it on to the team.
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Review from Mary H (Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy. People are very kind and helpful. The food is excellent and the staff are very helpful. I am very happy here. My bed and chair are very comfortable and cosy. We have a lovely garden here and they put on some things to do and the entertainment is good.
Reply from Tracey Atkins, Home Manager at Wren HouseThank you for your kind words, I will pass it on to the team.
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Review from B C (Resident) published on 23 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have received exceptional care for all the team at Wren House.
Reply from Tracey Atkins, Home Manager at Wren HouseThank you for your kind words, I will pass on to the team.
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Review from Richard W (Son of Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thanks to its professional and dedicated team of staff, Wren House delivers an exemplary level of care but in a friendly, informal and homely atmosphere. It's a pleasure to visit and it is a great reassurance and comfort to know my father is being so well looked after.
Reply from Tracey Atkins, Home Manager at Wren HouseThank you I will pass on your kind words. We aim to be professional and friendly.
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Current Review Score: 9.9 (9.895)

Overview of Review Score

The Review Score of 9.9 (9.895) out of 10 for Wren House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.895 for Wren House is calculated as follows: ( (216 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 239 Ratings = 4.895
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wren House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Tracey

Tracey Atkins

Job Title: Home Manager Joined: 2018

I am a mother of two and have two grandchildren, stepmother of two and four step-grandchildren. My family life is very busy, but I have great support from my husband. My interests are rugby, as my son plays the sport and course fishing to relax. I have been in the care sector for 15 years, ranging from the acute setting of a hospital after being at university to gain my diploma in adult nursing to a senior carer at Wren House. I have been promoted at Wren House to the home manager, which is a position that I enjoy as I am a very driven person and confident in all aspects of running the Home and my lovely residents.

Frequently Asked Questions about Wren House

What types of Care is Wren House registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Wren House have?

There are 14 Single Rooms.

What are the Facilities & Services at Wren House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Wren House to the centre of Warminster?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wren House to verify any information. View our terms and conditions. Wren House has an Enhanced Service - more info.