What types of Care is Wren House registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

What are the Facilities & Services at Wren House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Wren House to the centre of Warminster?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Wren House care home, Vicarage Street, Warminster, Wiltshire BA12 8JF

Review from P S (Resident) assisted by family/friend published on 6 August 2025 Submitted via Postal Card • Report

Overall Experience

I have been a resident in Wren House for 5 months now and I am very happy here. The staff are all very kind and so attentive and the level of care provided is exceptional. There are plenty of activities going on to keep me entertained and therefore there is always something to look forward to.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your kind words. I will pass on to the team.

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Review from L R (Daughter of Resident) published on 28 July 2025 Submitted via Postal Card • Report

Overall Experience

The care given to my mum at Wren House is exemplary. The carers are kind, loving and always at hand. I have rarely seen my mum so happy as she is surrounded by interested people and good food.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your knid words.It is a pleasure to care for your mother. I will pass on to the team.

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Review from P L (Daughter of Resident) published on 9 July 2025 Submitted via Postal Card • Report

Overall Experience

There is a variety of activities here but my mother is 100 years old is unable physically to go down to them so some are done in her room. We have had children come from a school to read to her in her room.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for you kind review. We always encourage to be inclusive to all our residents when oraganising activities.

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Review from P B (Resident) published on 24 June 2025 Submitted via Postal Card • Report

Overall Experience

This care home is far better than any other care home I have visited in the park. Thank you.

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Review from E R (Resident) published on 23 June 2025 Submitted via Postal Card • Report

Overall Experience

When I broke my hip I was lucky enough to come to Wren House as I left hospital. Since then I have had so much kindness and efficiency so much attention. I am lucky that they had an empty room and I as able to move in.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your kind words. I will pass on to the team.

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Review from E H (Respite Resident) published on 9 January 2025 Submitted via Postal Card • Report

Overall Experience

Loved my stay for respite.

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Review from Andrew D (Son of Resident) published on 6 January 2025 Submitted via Website • Report

Overall Experience

My mother moved into Wren House in the middle of this year.
It has been a hugely positive experience. Wren House feels like a comfortable home, rather than a hospital and the staff are fantastic giving great care with a smile. Mum has settled in so well and still has the freedom to do what she wants

but has a wonderful support network providing a great quality of life.

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Review from Amanda A (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card • Report

Overall Experience

My mother has been in Wren House since last November. The care and staff are absolutely fantastic, so kind, sensible and with a bit of humour, which is so important. It's a huge change moving into a care home but they manage to make it as smooth as possible. Thank you for looking after her.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your lovely comments. I will pass on to the team.

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Review from D B (Resident) published on 27 August 2024 Submitted via Postal Card • Report

Overall Experience

While nothing can compare with our own home, bought, cared for and loved with one's partner over many years, the comfort, care and company at Wren House is a high-standard replacement for many of these attributes. The house and my own room are excellent. From my own point of view, I could only suggest

that a little more care and attention could be paid to the garden which has huge potential even if only reviewed thoroughly once per year so that interested residents could be occupied with pottering during the summer sunshine if they wished.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your kind words. I will pass this on to the team.

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Review from K M (Resident) published on 27 August 2024 Submitted via Postal Card • Report

Overall Experience

I love living at Wren House, the care and support is lovely. The staff are great.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your kind words, I will pass it on to the team.

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Review from Mary H (Resident) published on 27 August 2024 Submitted via Postal Card • Report

Overall Experience

I am very happy. People are very kind and helpful. The food is excellent and the staff are very helpful. I am very happy here. My bed and chair are very comfortable and cosy. We have a lovely garden here and they put on some things to do and the entertainment is good.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your kind words, I will pass it on to the team.

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Review from B C (Resident) published on 23 August 2024 Submitted via Postal Card • Report

Overall Experience

I have received exceptional care for all the team at Wren House.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your kind words, I will pass on to the team.

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Review from Richard W (Son of Resident) published on 18 June 2024 Submitted via Postal Card • Report

Overall Experience

Thanks to its professional and dedicated team of staff, Wren House delivers an exemplary level of care but in a friendly, informal and homely atmosphere. It's a pleasure to visit and it is a great reassurance and comfort to know my father is being so well looked after.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you I will pass on your kind words. We aim to be professional and friendly.

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Review from J K (Resident) published on 1 November 2023 Submitted via Postal Card • Report

Overall Experience

As always service with a smile and unlimited care. I am here full-time and feel I have a second family. A few more staff would help everyone but this is a sign of the times.Cannot thank you all enough.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your kind words. I will pass this on to the team.

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Review from W W (Respite Resident) published on 1 November 2023 Submitted via Postal Card • Report

Overall Experience

Reason for stay - respite care. Knew the home by its reputation locally. The stay date was arranged but brought forward because of accelerated need. Met with prompt excellent response from the care home. Welcomed from the start, needs to be anticipated and quickly settled. Routine well explained and

excellent care from start.
The pet labrador retriever settled well and was welcomed. Personal care was good, felt safe and secure.
Visitors and relatives are welcome. If help was needed (on rare occasions) always arrived promptly and resolved satisfactorily.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your kind words I will pass this on to the team.

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Review from S S (Niece of Resident) published on 4 October 2023 Submitted via Postal Card • Report

Overall Experience

My aunt aged 104 has received the most amazing care at Wren House. She was so happy there treated with dignity and yet able to retain her independence. All the staff were quite exceptional and the food delicious. She always looked smart and comfortable. My aunt loved poetry and Scrabble! Girls from

a local school joined the residents on a Wednesday games afternoon. They loved talking to a 104 year old. She even won the game! Sadly she has now passed but Wren House was with her supporting her passing and the family too. Just cannot ever thank them enough.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you so much for your kind comments. I will pass this onto the team.

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Review from Crispin T (Stepson of Resident) published on 19 September 2023 Submitted via Postal Card • Report

Overall Experience

The food and care are 5-star, can't wait to check in!

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Review from J L (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card • Report

Overall Experience

Wren House has proved to be a 1st class care home, offering a caring homely haven that is personal to the individual's needs at a difficult time of life for my mother. The atmosphere is always relaxed and friendly. All of the staff are kind, welcoming, caring, approachable and attentive to my mother's

needs and also to those visiting. The proactive approach from the manager, deputy and carers is evident. Any concerns identified are dealt with swiftly for often have already been noted and actioned. The accommodation is comfortable, attractive and homely and residents are invited to make the space their own. The gardens are lovely, well kept and offer an important peaceful space for the residents to enjoy. My mother is happy here- thank you to all.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you very much for your kind words. I will pass them on to the staff.

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Review from B N (Resident) published on 7 September 2023 Submitted via Postal Card • Report

Overall Experience

Fabulous since moving from another home. The food is amazing and all the staff care.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your kind words. I will pass this onto the team.

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Review from Sarah S (Daughter of Resident) published on 1 August 2023 Submitted via Postal Card • Report

Overall Experience

My mother was admitted to Wren House with very little notice after three weeks in the hospital for a month's recuperation, to be near me and to enable her to regain strength etc to return home. Wren House certainly provided everything we wished for. A lovely room with doors leading to the garden (though

I felt the garden was slightly neglected). Staff are extremely helpful, cheerful and nothing is too much trouble. My mother felt the menu was a little unvaried with not very many choices and sometimes rather heavy/hot meals in a heatwave! She would have liked homemade soup sometimes!

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your comments. Our garden is well maintained and the grass is always neat and tidy. Our head chef strives to have a varied menu and choices are always given and request are taken. We are sorry your mother felt that way about the garden and the menu. We will endeavor to look into these comments.