Grove Hill Care Home
Grove Hill, Highworth, Swindon, Wiltshire SN6 7JN
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Care Provided by Grove Hill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,200
- Self-Funded Residential Dementia Care: from £1,200
- RESPITE Self-Funded Residential Care: from £1,200
- RESPITE Self-Funded Residential Dementia Care: from £1,200
Fees are all inclusive of care home services with the exemption of items such as hairdressing, chiropody and toiletries.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Fidelity Healthcare Grove Hill Ltd
- Private Owned
Person in charge
- Fezan Islam (Director)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
Room Information
- Single Rooms (14)
- Couples/Companion Rooms (6)
Visiting
- Open all hours
Grove Hill Care Home Reviews (56)
Over all time Grove Hill Care Home has 56 reviews.
Very happy with all the care Mum is receiving. Grove Hill is a very clean and comfortable home, and the food looks good and plenty for Mum's needs. The manager and staff are friendly and always have time to update on Mum's care.
Initially, Dad came as a respite client. As he responded so well to the care and attention he received over those two weeks, we as a family decided that he and mum would benefit from him becoming a permanent client and he has continued to do well. We love seeing the interactions of the staff with their clients. They take a personal interest in them, are very very patient and treat them like a family member, all staff - manager, financial manager, carers and kitchen staff. I have also enjoyed the range of activities available although Dad is reluctant to join in sometimes.
This is on behalf of the family regarding our mum residing at Grove Hill Care Home. This home has a wonderful, homely and welcoming vibe no matter what time of day we choose to visit. The staff team are amazing, always polite and always with smiles. We are sure our mum has challenged them during her first arrival and settling period - this has never seemed to influence their positive approach when providing support to our mum. Over recent months, our mum has accepted this as her home, and although we see the decline in her physical and mental well-being, we also see she is safe and, in her world (as it is now), generally happy. Thank you.
The home is clean and the staff are friendly.
The food, cleanliness and the staff are first rate. My Dad is able to visit Mum and have a meal with her. The Grove have just gone above and beyond to help him with this transition.
A wonderful Care Home. I am so glad Mum is with you.
Thank you for all you do.
Grove Hill Care Home is a welcoming place, the love that fills the home is felt when you enter the room. Staff go above and beyond to adhere to the residents' needs. They stimulate residents and help them to be independent. They also understand the residents' needs and care for their relatives. They encourage them all to participate in the activities provided and celebrate birthdays and special occasions.
All I can say is how very pleased myself and my family have been with the care received at Grove Hill, the friendliness, the staff, always with a smile on their face, as well as treating my dad with the dignity he deserves. Thank you.
My mother spent six very happy years at Grove Hill. Over the last few years, the home has been through a revamp under the new owners, and I must say, it's been a pleasure to watch the changes. The staff are unbelievably caring to all residents; they all seem to love their jobs. The care and compassion that they showed during my mother's time there and especially as my mother neared the end of her life, were more than I could ever have asked for. Grove Hill Care Home is a wonderful place to care for your loved ones.
I have only been here for a short time, but everyone knows me, and the residents are friendly. We went to an animal park last week, and it was a lovely day out. The residents are still talking about it. This is a small home, but lovely. The food is good and plenty of it.
It was such a difficult decision to make to move Mum to the home, especially after the pandemic but I have nothing but praise for all the staff that show so much care and patience for all the residents. Any requests we have had in regards to Mum's care are met and I know each worker really does understand Mum and her needs. It has made such a hard decision so much easier knowing how well looked after she is and the home has a real big family feel to it. Thank you to everyone who helps with Mum.
I cannot rate Grove Hill Care Home highly enough. The Grandmother of my children lived here for 5 odd years, suffering from dementia. She sadly died last Thursday. Her main carer and all the staff are so caring and kind - they are genuinely fond of all the residents. They go the extra mile. She was very happy here. Even during her last few dying days, the respect and care was still evident - it was permanent - in how they would treat a family member of their own. You need have no worries if you are having to make the difficult decision of where your loved one should live - this superbly run Care Home and all the incredible staff tick all the boxes.
From the Care Home Manager to all of the staff including cleaners, they have been outstanding in the provision of care to Mum and others. Whenever I visit I see the carers constantly helping people, and raising spirits with their sunny outlook.
Mum has already been chaperoned to the shops, a donkey sanctuary with a 'tea and dance' booked soon.
While the facilities are rather ordinary, it is the care on offer that stands out above all else - I am comforted by the fact I know Mum is happy and well cared for.
The love the staff show for the residents can only be compared to their own family values.
When visiting the home, again, the staff were always happy to see us and kept Mum as comfortable as they possibly could. Would recommend the home without hesitation.
Sometimes cases arise and then situations arise which entails occasions must be prioritised to
ensure the general safety of the residents.
I find that the visits are rather embarrassing with all sundry wandering whilst we
are attempting to have a conversation. I like to think that occasionally I would be allowed to take my wife out for a short drive to give her a change of environment.
Great family place, everybody is so caring and can ask the carers anything and they will help you with whatever they can. All staff are very easy to talk to and you can ring day and night. One of the carers has added me to her Facebook so I can FaceTime my mum whenever I like.
My husband was with Grove Hill Care Home for six months - during that time he was really cared for and looked after in a way I would not have been able to do. I am so very grateful to all the carers - thank you.
My father has been at Grove Hill for six years and he is 101 years old. The care he has is excellent, the staff are very caring and work hard for all the residents. Dad always looks neat and tidy, he has a shower every day, his shirts are always ironed nicely and he likes his food. If I do not see him I speak to him every day on What's App in lockdown, they were well looked after.
Thanks for the glowing review, your dad is our oldest resident now at 101 years old.
My mum was trying out Grove Hill to see if she liked it. From the moment I picked up the phone to book her in I had a feeling of peace about her staying there. As soon as she arrived the staff welcomed her in with a cuppa and some sandwiches. She enjoyed eating the tasty meals, she liked her room, and chatting with fellow residents and staff. She had clean clothes on every day and even had her hair cut. She was happy in the few days she was there. Unfortunately, mum’s heart was giving up and she passed away suddenly. I cannot fault the staff they looked after mum and gave her excellent care for her last few days. I wouldn’t hesitate to recommend Grove Hill.
My mother has resided at the Grove Hill Care Home since January 2019. From the first day she was made to feel loved and cared for and 'one of the family'. We have always been extremely delighted and relieved to know that our Mother is treated with the love and respect she deserves. The home changed hands in November 2019; which was seamless and had no effect on the level of care what so ever.
Thank you for your kind words. We strive to provide the very best care for our residents in a homely and personalised manner. You will see many improvements to the facilities in the home over the next couple of years including more en suites and resident's amenities.
My mother needs 24-hour care, and the wonderful staff at Grove Hill make sure she is clean, safe and loved.
Seeing how staff compassionately and respectfully treat residents here is a true lesson in humanity.
At last, we have found a worry-free environment where our Mm can feel at home.
I would not hesitate to highly recommend Grove Hill.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 March 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Grove Hill Care Home.
Awards / Recognitions (5)
- Recipient: Grove Hill Care HomeDate: Thursday 28 Feb 2019
- Recipient: Grove Hill Care HomeDate: Thursday 01 Feb 2018
- Recipient: Grove Hill Care HomeDate: Saturday 01 Apr 2017
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Grove Hill Care Home
What types of Care is Grove Hill Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Grove Hill Care Home have?
There are 14 Single Rooms and 6 Couples/Companion Rooms.
What are the Facilities & Services at Grove Hill Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Grove Hill Care Home to the centre of Swindon?
6.1 mile(s) as the crow flies, distance by road may be significantly further.
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