Grove Hill Care Home

Since the first day my mum moved into Grove Hill, it was visible to all the care for each individual. Nothing is too much trouble. The care is taken to help make her feel settled and welcome on her first day still prevails on her sixth year. This home goes from strength to strength and moves forward, fully supported by its staff, managers, residents and their families. While at work I have peace of mind, as I know mum will be safe and cared for with no hesitation. What more can I ask for?

Highly recommended. Amazing staff. Our dad lived here and now our step dad is living here.

We are really pleased with the change in our Dad. He is being kept much cleaner. He is getting the one to one care he needs. The staff are very polite and friendly. They are very patient and caring towards Dad and the home is very clean since coming on 17th October 2016 from a previous home.

This home has such a family feel. The staff are second to none. Nothing is too much trouble for either family or carer. For an example, they held an anniversary party for my in-laws.

My mum has been a resident at Grove Hill Care Home for a number of years now during all this time the standard of care and attention provided by the staff has remained excellent. Although my mum has dementia, I can tell by her facial expressions and body language that she feels happy and relaxed. All the residents there are treated like well cared for and loved family members by the staff. They are mentally stimulated by the activities and games and also receive plenty of food, snacks and drinks throughout the day. I feel confident and have great peace of mind leaving my mum in the care of the management and staff of Grove Hill Care Home.

My wife is well cared for at the home, I always feel welcomed as a visitor. The staff are very kind. My wife is very happy in her own confused way.

There are always different events happening to keep the residents engaged.

I've always been greeted, welcomed and offered refreshments or lunch which I've always found good and adequate. My mother is checked on regularly as she prefers to stay in her room, she is always attended to promptly if she has to call. Although she is fully funded, I would suggest overall it is very good value for money.

Sadly, after only four days, she passed peacefully in her own room, staff were amazing with us and mum throughout her stay for the whole 6 years. I too will miss going there and seeing them all. I have come to know them and feel comfortable around them like family.

My grandparents have been at Grove Hill Care Home for a year now and they have received the most amazing care, kindness and helpfulness anyone could ever expect to receive. All of the staff are fantastic so polite and respectful and very easy to get on with and always willing to answer any problems or queries, but as their very happy there we don't have any. I visit once or twice a week and have seen and met every member of staff and enjoy a chat with them all as do my grandparents. I would recommend Grove Hill Care Home to anyone who maybe looking for somewhere fantastic for caring.

I feel grateful that mum enjoyed the last few months of her life in such an environment.

He enjoys his meals and is always clean and tidy. He also enjoys the activities. Overall he is treated with dignity and his care is second to none. I cannot praise Grove Hill enough.

From being up and mobile and still able to go out when she first arrived to now needing full care and assistance, each stage has been managed brilliantly. My family love and admire the staff. Mum is smiley and loving and the staff always show her love and care. Grove hill is very much "home" for her and we call the staff our "Grove Hill family".

Grove Hill Care Home is a small care home that is family owned and operated. This means that the owner and manager is very "hands on" and approachable. The home has a "whole-life" ethos so residents are not required to leave when their care needs increase. The staff are committed to the home, staff turnover is very small. The staff are very caring, although mums dementia got very bad towards the end. The staff took time to look after her in a caring and professional way. The carers are always interacting with residents, helping with crosswords, sing-songs and all sorts of other support. No-one is forgotten or excluded. The staff and management of this excellent little care home always treated mum with care and respect and were always happy to see us when we visited. I can thoroughly recommend Grove Hill Care Home. This covers period 31/12/2011 to 4/1/2016.

Grove Hill has a friendly and happy atmosphere. The residents all appear content and engage in activities that are fun, worthwhile and stimulating. The staff are extremely caring, treating individuals with patience, tolerance, dignity and love; as if they were members of their own families. The management and staff are very approachable and always strive to meet the needs of each individual and those of their families. The home is very diverse, catering for all different cultures, by celebrating events such as St Patricks day. Food is nutritious and of the highest standard. I am very grateful to the staff for the love, care and dignity they have shown my mother-in-law and would recommend this home to anyone who has a vulnerable relative wishing to receive excellent care.

10/10 I would like to say how wonderful this care home is. My mother received the best care I could ask for. All her needs are well catered for. There is always a lovely warm welcoming atmosphere in the home, even if the staff are dealing with a crisis or are feeling a bit run down. The care is second to none and I notice all the residents receive genuine care with dignity and respect. Definitely a real home from home. I would highly recommend this home to anyone needing care in their later years. A massive thank you to all the fantastic happy staff.