Grove Hill Care Home
Grove Hill, Highworth, Swindon, Wiltshire SN6 7JN
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Care Provided by Grove Hill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,200
- Self-Funded Residential Dementia Care: from £1,200
- RESPITE Self-Funded Residential Care: from £1,200
- RESPITE Self-Funded Residential Dementia Care: from £1,200
Fees are all inclusive of care home services with the exemption of items such as hairdressing, chiropody and toiletries.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Fidelity Healthcare Grove Hill Ltd
- Private Owned
Person in charge
- Fezan Islam (Director)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
Room Information
- Single Rooms (14)
- Couples/Companion Rooms (6)
Visiting
- Open all hours
Grove Hill Care Home Reviews (56)
Over all time Grove Hill Care Home has 56 reviews.
I have always been greeted in a friendly way and made to feel welcome. I feel happy to know she is being looked after so well. Staff have gone out of their way to find things of interest and food to her liking.
It’s so nice to see her looking so well, thank you.
My mother-in-law has been in this care home for 17 months. Throughout that time I have been very happy with the care offered to her and the welcome that I and her family receive whenever we visit. My mother-in-law has speech difficulties but the staff usually can understand what she is wanting and her needs. She is content in her placement. There has been a recent change in the ownership of the home. The change has been no problem for residents and promises to result in improvements to the tired decor.
My dear mum spent the last three years of her life feeling loved, happy, safe, secure and above all treated as an individual with respect and dignity. She was enabled to live a good life during her time at Grove Hill and equally, she was allowed a good death also. We were both treated as 'part of the family'. Thank you to you all.
Thank you, Gill. I speak on behalf of the entire staff team at Grove Hill when I say your mother was a joy to care for. Your lovely comments have been very well received.
When it became apparent that the time had arrived for us as LPS's together with another friend to find full time, permanent care for our friend we realised that this would not be easy as she is a complex character with some challenging behavioural traits. A home was found but this proved modest at best and her condition deteriorated considerably. A move was vital and she moved to Grove Hill. It soon became apparent that it was not just a care home but a home that cared. She settled quickly, her condition improved markedly, both physically and mentally. Her special needs were being met whenever possible. The care is constant and any issues are dealt with quickly and effectively, both social and medical. We are kept informed of her progress regularly. Her day time is spent in the main lounge, which she enjoys and takes part in the activities. Her own room is cosy, warm and filled with reminders of the past.
Thanking you for this most positive review. I will bring it to the attention of the staff team, as it is nice for them to know they have improved someone’s quality of life, with holistic personalised care that the home provides for each Resident.
Although she spends most of her day in the communal rooms, her bedroom is a warm, inviting space with all her goods and treasures around her. Her belongings are looked after and secure. The activities, which are first-rate, she likes to participate in at her own pace. The medical care is very good and the local surgery much involved. I am extremely impressed with all aspects of her life there.
Thank You for the review, it’s nice to know and have it confirmed that we are carrying out quality holistic care for your friend in all aspects. I will bring your review to the attention of all of the team here, I am sure they will be pleased with your comments and observations.
I have been here as a resident since March 2017 and am very happy here in every aspect of my life. The manager and his wife, together with the staff, are excellent.
I am very happy here, I lived with my husband when he moved in 2014 and joined him in 2015. The staff are very good and they are very caring and I cannot ask for anything more.
It’s great to receive a review directly from a resident. It’s nice to know that your happy and content living at the home. This a great morale booster for the staff team knowing that their hard work with holistic care meets the expectations of the residents.
Outstanding home. Wonderful, welcoming and friendly. Warm staff who genuinely care and treat residents like family.
Very pleasant atmosphere and the lounge is always lively with plenty going on.
I would recommend Grove Hill very highly indeed. Thanks for all you have done.
Mum was a resident at Grove Hill since December 2015. I was very impressed with the service provided and the attitude of the staff and management right from the start. There is always a happy atmosphere in the place and many activities are always going on to keep the residents engaged. The staff are amazing and really engage with the residents. Mum spent a very happy last 2 years at Grove Hill and I can't thank them enough for what they have done for her. I would recommend Grove Hill to anyone without exception.
Tremendous care was given to my late father over the course of 5 years, which guided us to make the decision to place my late stepfather in the care of Grove Hill. Over the years of care for these two people our family had one hundred percent trust in the care they were given.
Staff, management and cleanliness of the home was everything a family could ask for.
The staff are helpful and highly trained with a caring attitude in all fields.
Thanks so much for the lovely review Mike. It was a pleasure caring for your Mother over the years especially with her lovely smile that greeted myself and the team every day.
I feel that all the staff are excellent. The home is very good. My husband who was a resident of the home was looked after very well. Now that he is no longer with us, I continue to visit the residents of Grove Hill as they are now my friends and everybody is very welcoming.
Thanks for the review. Tthe staff team and the residents enjoy your visits so much, it’s such a pleasure to see you.
As a regular visitor, I am pleased to share my experience of this small family run care home. The management and staff create a very warm and welcoming atmosphere. The moment you step in, you are surrounded by love and caring, which radiates to residents and visitors alike. The dignity and respect that the staff show to all is just amazing and cannot be faulted. Attention to detail is good and always with a smile. Mealtimes are important and it's lovely to see residents and sometimes visitors sitting together and enjoying the lovely food. Many activities are on offer - too many to mention and visitors and relatives are all welcome to join in. My thanks to all the staff for working so hard!
Another year has passed and the staff at Grove Hill have gone from strength to strength. The dedication of care shown to my mother is just first class. The Manager and his team are 100% dedicated to the residents and their families. My mother and I are so proud to be connected to Grove Hill as it holds a lot of memories for us both, with my mother working for the Manager as a carer and now that the home is caring for my Mother in her later years.
Thank you Philip for a lovely review on behalf of your mother. Your mother, as an ex-employee, was a lovely dedicated carer with empathy to the older person. Now in her later years, she deserves that same treatment from those that care for her.
Very good care home. Excellent staff always ready to help. Residents are treated very well, couldn't ask for more.
Thank you for your positive review, it really means a lot to the home and also the staff being appreciated for the care they give to your mother.
Since my dad has been at Grove Hill care home he has been very happy. I feel very secure knowing he is being so well cared for. As he has dementia it is very important as a family to know he is safe. The staff are always polite and very friendly and nothing seems to be too much trouble.
Thank you for your positive review and it is great to know that the home is appreciated by you and the family on behalf of your father. I will pass your review to the staff.
This is the second placement for my mother and I truly believe she would not be here today if James had not taken her under his wing and given her the personally centred care she deserves.I work in care I know the difference when they are just going through the motion of care but this team actually want to make a BIG difference in their lives. Excellent Work by the manager and the team thank you all so much.
I could not have wished for a better care home for my brother. All the management and staff gave him their time, consideration and care that he needed in a warm and friendly atmosphere. Throughout his time there and at the end, he was treated with great respect and dignity. I couldn't have asked for more.
The care is excellent, staff are excellent, nothing is too much trouble and facilities are excellent. The home is also very clean and you are made very welcome.
The care home was very busy but staff were very friendly and welcoming. The residents are treated with respect and given as much help as they need. It's like a little community.
Thank you for the most positive review I am pleased to hear that the staff team continued to be friendly and welcoming, although things were a little hectic whilst attending to 20 plus guests including yourself for your relatives anniversary party.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 March 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (5)
- Recipient: Grove Hill Care HomeDate: Thursday 28 Feb 2019
- Recipient: Grove Hill Care HomeDate: Thursday 01 Feb 2018
- Recipient: Grove Hill Care HomeDate: Saturday 01 Apr 2017
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