Digby Manor Care Home

908 Chester Road, Erdington, Birmingham B24 0BN
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Top 20 carehome certificate
10 138 Reviews
  • Digby Manor Care Home, Birmingham
Digby Manor Care Home is a MULTI AWARD WINNING Care Home located in the residential area of Erdington, Birmingham and provides a warm and inviting residential care setting to the elderly and adults with dementia.

Residents have access to the tranquil and peaceful garden setting at the back of the home. Inside the home there are two large communal lounge areas, a conservatory and dining room for socialising and relaxing.

The home prides itself on the warm, friendly and caring nature that staff give to their residents to ensure they remain happy, content and as independent as possible. The dedicated and long-serving staff are active at addressing any issues, problems or anxieties residents face when moving into a new care environment.

A team of knowledgeable professionals with a wealth of skills and experiences provide support and guidance to residents from a range of backgrounds with a variety of care and support needs.

The social atmosphere is enhanced by a flexible programme of activities which focuses on physical and emotional health, while looking to make the most of community links and personal interests.

Residents at Digby Manor Care Home are at the centre of everything they do. Staff work tirelessly to ensure that each service user benefits from a friendly, respectful and enhanced lifestyle.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Our fees are based on an assessment of the resident and takes into consideration needs as well as the type of room available.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jane Farr (Manager)

Local Authority / Social Services

Admission Criteria

  • All admissions welcome and the Management Team assess each case on merit.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (2)

Visiting

  • Prospective residents and relatives are welcome to come and view the Care Home at their convenience and an advanced appointment is not necessary. Digby Manor is a Care Home with an emphasis on care for their residents.

Parking

  • Car park on site and there are no parking restrictions in the local area

Digby Manor Care Home Reviews (138)

10

Digby Manor Care Home has a Review Score of 10 (9.997) out of 10, based on 26 reviews in the last 2 years.
Over all time Digby Manor Care Home has 138 reviews.

Overall Experience
  • 136
  • 2
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Date Published
  • 138
  • 6
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  • 26
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Reviewer Connection to Digby Manor Care Home
  • 44
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  • 17
  • 10
  • 9
  • 5
  • 3
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  • 1
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Total of 138, showing 121-138
Review from Andrew G (Son of Resident) published on 14 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff who are so caring and cannot do enough. Outstanding leadership by the management and the owners. I had cause to put both my parents into care at very short notice when my mother was taken to hospital. I was delighted with Digby Manor who took care of both of them. I would gladly have taken
all of the staff with us when we moved both of them down to West Sussex to be near to us.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Andrew for your positive review of Digby Manor and acknowledging the outstanding work our carers do. It was our pleasure to care for your parents and we wish you the very best for the future. From everyone at Digby Manor, please pass on our regards to both Mum and Dad.

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Review from Geraldine T (Daughter of Resident) published on 27 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had to come to Digby Manor for two weeks respite.
She was welcomed by friendly, caring staff and has been well looked after.
The manager and deputy manager have listened to my questions and concerns regarding my mum's condition and always offered helpful advice and support.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Geraldine, for your review. Your feedback is much appreciated and I will ensure your comments are shared with the staff. It was a pleasure looking after your Mum and we wish you and your family all the best for the future.

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Review from Thomas (Son of Resident) published on 26 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had a short stay at Digby Manor. It is the first care home that she has been in and my sister and I were very impressed by the level of care she received. The staff went out of their way to ensure my mum was happy and content and they kept us informed all the time. It made a difficult time
much easier for me and my sister. Thank you.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Thomas, for your review about mum’s stay with us. We are delighted that you found the staff helpful and it was our pleasure to look after your mother. I will pass on your warm sentiments to the staff.

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Review from Anne C (Daughter of Resident) published on 9 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a short stay at Digby Manor, my family and I were so impressed with the outstanding care provided. The staff were friendly and approachable and always have the residents well being and care in mind, nothing is too much. The residents were looked after extremely well, well fed and no requests were
too much. The owner and manager were simply amazing, offering advice and support to help us find the right setting for our father. Nothing was too much, they did above and beyond what is expected and for that, I am forever grateful! Thank you!!
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Anne for kindly writing a review about us and the Care Home. It was a pleasure to assist you and your lovely family. Your words were very kind and much appreciated by us all at Digby Manor. The team strive to ensure all resident needs are best met all the time and we pride ourselves on the excellent and transparent relationship we have with all relatives that visit the Home. We wish you and your family the very best for the future. Kind regards.

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Review from Kathleen S (Friend of Resident) published on 14 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think it is very very good.


I think the staff are friendly and kind and it's always clean.
The food is also very good and my friend loves it there.
I have come at different times of the day and the week and you do notice quality care.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Kathleen, to acknowledge that the home is going from strength to strength. The staff love to see you and it is nice of you to acknowledge all the hard work that the team are doing. With our new office, new front door entrance and a new conservatory soon to be added, the home is clearly looking to continually improve the environment for all our residents, friends and extended families. Hope to see you again very soon x

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Review from Mark B (Relative of Resident) published on 7 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful atmosphere, people talking to each other, communicating on all levels. Kind, compassionate and friendly. These are the residents of Digby Manor Residential Care Home. The staff are well organised and go about their roles without any fuss. So nice to see our elderly being treated with respect
and dignity. Our relative has spent two weeks with the other residents of Digby Manor and made new friends, integrated with other people for the first time in a long time, and been wonderfully cared for. We highly recommend this residential home.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Mark and for your kind words. It has been a delight to have your mother in law stay with us and she has indeed made many new friends. She is always responsive to staff in a friendly manner and she engages well with the daily activities. Thank you for recognising that the staff are organised and go about their roles without any fuss. We love our residents and are like one big family. It is so nice to see that you agree and we wish you all the very best.

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Review from Ivor H (Friend of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything has been very good. My friend has a lovely big room with a lovely view and she is very contented. The staff are very friendly and it has a lovely atmosphere.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Ivor, for your lovely review of Digby Manor. It is always a delight to see you visit and the staff are always pleased to see you. We wish you well on your next venture around Iceland and we look forward to welcoming you upon your return to hear how the journey went. Best wishes, the staff at Digby Manor.

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Review from Paul A (Son of Resident) published on 15 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely, warm caring staff who are very friendly and accommodating. They do their best to meet all resident needs. My dad can be demanding but the staff are very patient with him and ensuring he is looked after. A lovely family run home with the owners omnipresent and always on hand to meet relatives.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Paul for kindly taking the time to write us a review. I have passed your sentiments on to the staff and they appreciated the kind words about them. As a family run home we do like to be very visual and know all the residents and relatives well. Take care, Darren

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Review from W C (Husband of Resident) published on 1 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am unable to give a full report as I was not available to see everything that went on, but what I saw was genuine care for the residents and also they said that they were satisfied with everything. Also, my wife said that she would not mind going back as she said that everyone was friendly. The
overall impression of the home was very clean and also the kitchen of what I did see. From a general point of view the owners, who have just taken over, do require some minor work to bring the standard higher, but I do think that they will get there as it is early days.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Bill, for your review and for acknowledging that since we have taken over the Home we are actively improving all aspects of the Care Home. The staff are being trained and are enjoying the new direction that the care home is going in. With the continual improvements, we are hoping to make Digby Manor a flagship home in Birmingham to champion excellent care for the elderly.

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Review from K V (Son of Resident) published on 31 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom stayed here for a weeks respite and has really enjoyed herself.
Our initial response was a positive one as the staff were very welcoming and made Mom feel at ease straight away.
When we picked Mom up after we got back she was in the main room looking smart and comfortable.
It must have been
good as she has said she would like to stay again.
All in all no complaints from us.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you so much, Ken for taking the time to review Digby Manor and we are very happy that your mum enjoyed her stay with us. It was a pleasure assisting your family and we hope to welcome you back in the near future. All the very best wishes to you and your lovely family.

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Review from Caroline S (Friend of Resident) published on 12 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting my friend I have noticed how much happier he seems since being here. Looks nice and clean and well dressed. Staff all seem lovely, friendly and approachable.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Caroline for kindly taking the time to review Digby Manor. It is so pleasing to know that you are happy with your friend's relocation to Digby Manor. He has settled in nicely into the home and you are always welcome to visit as often as you please.
He always loves to see you and the staff are appreciative of your kind words. They girls work so hard to ensure the residents are well catered for and it puts an extra spring in their step knowing that this is acknowledged. We look forward to seeing you again soon.

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Review from Mary F (Sister of Resident) published on 7 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The girls (carers) are absolutely fantastic to my sister. One in particular, is like gold dust. We love the care that my sister gets. My sister is very happy and the staff are very calm. My sister has come out of her shell. She used to be very quiet but she is very settled. I cannot thank the staff
and owners enough for the outstanding care that they give.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you for your kind words. It is lovely to hear that you are so thrilled about the care she receives at Digby Manor compared to her previous home. It is nice to know that you are both reassured that we will always do best by our residents. It was lovely that you travelled over from Ireland to visit your sister and we look forward to seeing you again soon. The carer you refer to as 'gold dust' is my mum and it shows you how involved we are as a family that she works on the floor with the other carers to show good practice. All the very best and please do not be a stranger.

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Review from Penny W (Daughter of Resident) published on 3 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother at 92 years of age became very ill quite suddenly. The team at Digby Manor gave my mother excellent care and made such a difficult situation into a very controlled and safe environment whilst retaining her dignity. We, as a family, were extremely satisfied with the way Digby Manor took my
mother into their care for the final period of her life.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, for taking the time to write us a review and for your kinds words about the staff. The staff appreciate the kind words said about them and we all at Digby Manor are very happy to hear that you both appreciate the time, care and attention given to your mother/mother in law. All the very best.

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Review from Julie G (Niece of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is 81 years old and has been at Digby Manor Residential Care Home since 2014. The initial care for my aunt was good but the last few months since the home was taken over the care has been outstanding. The staff are excellent with improvements made.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Julie for kindly taking the time to write a review about Digby Manor Residential Care Home. It has been our pleasure to care and attend to your aunt and we thoroughly appreciate that you recognise the outstanding care that the carers deliver on a daily basis. We have made a concerted effort for sustained improvement in our care standards and the residents will always be our number one priority. Our very best wishes to you.

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Review from Brian C (Son of Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has stayed at Digby Manor for 3 weeks respite care. I found the place clean, tidy and above all secure. Mom takes medication which she was given at the correct times and dosage. Friends and family could visit when they wished and were made welcome. Mom was happy and I was for her.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Brian for taking the time to write a review about Digby Manor Residential Care Home. The staff loved having your mother with us whilst you were abroad. As she has stayed with us on a number of occasions for Respite Care it is nice to know that she views us as a 'Home from Home'. You are always welcome to visit and see the other residents and all the staff thank you for your kind comments. My mother particularly loved to see your mum and she always managed to put a smile on her face every morning. Best wishes

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Review from Bert F (Daughter of Resident) published on 19 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother moved into the Digby Manor Care Home in 2011, she settled in very well, she is 102 years old and still loves her food. The girls and boys who look after her have really been good to her over the years. I think the care and attention she has received has helped her live so long. So we are happy
we chose this care home for her in 2011!
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Bert for kindly taking the time to write such a lovely review about Digby Manor Residential Care Home. Your mother is a credit to us all and she is still going strong at 102 years old. It is lovely to see her so settled at the home and the staff see her as part of our extended family. All the staff thank you for the kind words and it makes them feel valued for the hard work and dedication they give day in and day out.

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Review from Katheryn F (Daughter of Resident) published on 9 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here are fantastic and well mannered to us very nice to you and dad looks like he was really settled in. The care home looks a very excellent place for the elderly, I feel reassured and happy knowing they are looked after well and cared for.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Katheryn for your kind words about the staff and care that we deliver at Digby Manor. We are delighted to see how your father has improved under our care. We pride ourselves on the quality care we deliver and I will pass your warm sentiments on to the staff.

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Review from Delphine P (Niece of Resident) published on 29 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding compassionate care, especially during the last months of my Aunts life. Initially, my aunt was hesitant about entering a care home, however this was soon dispelled when she arrived at Digby Manor. She always said the "girls" (carers) are all lovely and that she did not want to move. Her
wish was fulfilled as they were able to look after her until the end of her life, saying that it was her home.
The staff always seemed cheerful and very pleasant, with both residents and visitors alike. Also well informed and I was usually greeted with an update on my aunt's condition as soon as I arrived.
I feel it was a real home from home and will always be grateful they had a vacancy when my aunt could not manage in her own home.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Delphine, for kindly taking the time to review the home and for your warm and lovely comments about the staff. We pride ourselves on the family caring experience and it is so gratifying to hear that you valued the care that your aunt received. You are always welcome to visit whenever passing by and thank you once again for your kind words. The staff at Digby Manor is what makes this home so special and we want to celebrate their hard work and dedication. All the best.

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Current Review Score: 10.0 (9.997)

Overview of Review Score

The Review Score of 10 (9.997) out of 10 for Digby Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.997 for Digby Manor Care Home is calculated as follows: ( (311 Excellents x 5) + (1 Goods x 4) ) ÷ 312 Ratings = 4.997
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Digby Manor Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 29 Aug 2025

Please contact the Manager, for further details about availability, The Management Team will then arrange a convenient time for you to view the Home. Please read our CQC report that we pride ourselves on. It shows how care, safety and happiness for our residents are our priority. We have also been rated 'Best Care Home 2018, 2019, 2020, 2021, 2022, 2023, 2024 and 2025 - Birmingham' by Global Healthcare Pharmaceutical, Lawyer International AND Global 100, as well at the Top Care Home in Birmingham by carehome.co.uk for the last seven years running. Please see our website for further details of our award winning team.

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Awards / Recognitions (25)

Meet the Team (4)

Darren

Darren Somauroo

Job Title: Director Joined: 2017

Darren took over the ownership of Digby Manor Residential Care Home in March 2017. Prior to arriving at the Home, he worked for his parents in the Care Sector and has led both strategically and operationally in various settings. Darren took his time to find 'the right home' before purchasing Digby Manor in March 2017. Community links are a big part of his vision for making Digby Manor the number one flagship home in the West Midlands and the various awards received to date show how well the Care Home is doing. Darren has big plans for the future of Digby Manor and with his long-standing and committed staff are striving for outstanding in all that they do in the delivery of person-centred care.

Jane

Jane Farr

Job Title: Registered Manager Joined: 2017

Jane is a mother of 2, with a daughter and a son who are now grown up and have families of their own. Jane is a proud grandmother of 5 grandchildren, whom she adores.
Jane started her career in a nursing home over 20 years ago and worked her way through her qualifications completing level 2, 3, 4 and leadership and management.
Jane always wanted to care for people even as a child and always wanted to help the less fortunate. During Jane’s studies her tutor advised her to go to University to study ‘nursing’, however Jane had other ideas and really wanted to make a difference.
As a child, Jane, was always around people with learning disabilities whom she would share holidays and social events. Jane felt this was the area that she wanted to pursue and to support people to make a difference. Jane worked her way up to become a Registered Manager.
In August 2017, Jane was appointed the Care Home Manager of Digby Manor and has been part of a magical experience since. Jane feels very passionate about her role and making a difference through ‘Good Quality Care.’ And so the journey continues for Digby Manor to be ‘outstanding’ in all areas by the regulator, CQC.

Lisa

Lisa Brettell

Job Title: Deputy Manager Joined: 1997

Lisa has worked at Digby Manor for over 25 years! She worked her way up through the ranks starting as a part-time Domestic shortly after having had her daughter. She has worked in every area of Digby Manor and knows the environment inside and out. Lisa has completed NVQ Levels 2 and 3 in Health and Social Care. Lisa has also completed her Team Leader Qualification, and she has completed a Level 2 in Dementia Care, End of Life Care, Nutrition and Equality and Diversity. Lisa is now currently working towards gaining a Level 5 in Health and Social Care. Lisa is part of the Management Team to ensure we deliver excellent standards of care for all our residents. In her spare time, Lisa enjoys socialising with friends, spending time with her family, especially her grandchild, who is her bundle of joy. Lisa is a long time fan of Digby Manor and loves being a part of something special and especially making a difference to peoples lives.

Kimberley

Kimberley Morris

Job Title: Quality Assurance Manager / Administrator Joined: 2018

Kim is a qualified accountant and has been the Administrator at Digby Manor Residential Care Home since January 2018. Prior to working at Digby Manor, Kim worked for a major accountancy company in the city. She has also completed many of the in-house training courses offered at Digby Manor given her interest in working with people with dementia. Outside of work, Kim and her husband like to partake in lots of extracurricular activities with their son. Kim oversees all the administration of the care home and conducts the viewings of potential families/residents.

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