Digby Manor Care Home

908 Chester Road, Erdington, Birmingham B24 0BN
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Top 20 carehome certificate
10 138 Reviews
  • Digby Manor Care Home, Birmingham
Digby Manor Care Home is a MULTI AWARD WINNING Care Home located in the residential area of Erdington, Birmingham and provides a warm and inviting residential care setting to the elderly and adults with dementia.

Residents have access to the tranquil and peaceful garden setting at the back of the home. Inside the home there are two large communal lounge areas, a conservatory and dining room for socialising and relaxing.

The home prides itself on the warm, friendly and caring nature that staff give to their residents to ensure they remain happy, content and as independent as possible. The dedicated and long-serving staff are active at addressing any issues, problems or anxieties residents face when moving into a new care environment.

A team of knowledgeable professionals with a wealth of skills and experiences provide support and guidance to residents from a range of backgrounds with a variety of care and support needs.

The social atmosphere is enhanced by a flexible programme of activities which focuses on physical and emotional health, while looking to make the most of community links and personal interests.

Residents at Digby Manor Care Home are at the centre of everything they do. Staff work tirelessly to ensure that each service user benefits from a friendly, respectful and enhanced lifestyle.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Our fees are based on an assessment of the resident and takes into consideration needs as well as the type of room available.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jane Farr (Manager)

Local Authority / Social Services

Admission Criteria

  • All admissions welcome and the Management Team assess each case on merit.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (2)

Visiting

  • Prospective residents and relatives are welcome to come and view the Care Home at their convenience and an advanced appointment is not necessary. Digby Manor is a Care Home with an emphasis on care for their residents.

Parking

  • Car park on site and there are no parking restrictions in the local area

Digby Manor Care Home Reviews (138)

10

Digby Manor Care Home has a Review Score of 10 (9.997) out of 10, based on 26 reviews in the last 2 years.
Over all time Digby Manor Care Home has 138 reviews.

Overall Experience
  • 136
  • 2
  • 0
  • 0
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Date Published
  • 138
  • 6
  • 18
  • 26
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Reviewer Connection to Digby Manor Care Home
  • 44
  • 37
  • 17
  • 10
  • 9
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 138, showing 61-80
Review from Sophie S (Granddaughter of Resident) published on 6 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff work extremely hard looking after all the residents. The environment which my Nan lives in is very clean and well looked after.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Sophie for your nice words about the staff at Digby Manor. It is always nice to hear relatives appreciate the work that the team does. We are doing everything possible to ensure we keep COVID-19 out of our care home and thankfully all the residents remain well and healthy. It is a testing time at present, but our number one aim is to protect your nan and all the residents from this virus. We thank you for your support and hope that you are your family stay safe at this time. Best wishes to you all.

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Review from J S (Daughter of Resident) published on 1 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with this care home. The staff are lovely.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Joan for your lovely review of Digby Manor. We will ensure that your kind words about the staff are passed on to them at our next staff meeting. We are doing all that we can to ensure the care home remains Covid-19 free. We appreciate all the warm words of encouragement from families and friends of Digby Manor. It is greatly appreciated by us all. Take care and best wishes to you and your family.

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Review from Jason M (Friend of Resident) published on 17 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Digby Manor Residential Care Home has such a welcoming and warm feel compared to some other care homes I've visited. Having experienced first hand the level of care and comfort that is afforded to the residents, I couldn't recommend highly enough. The surroundings are a delight, with lovely outside
space and there are regular activities for residents to partake in. Has to be one of the best care homes in Erdington, if not Birmingham.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Jason, for kindly writing such a lovely review. Your warm words about the care homes are greatly appreciated. As a team, we do everything possible to ensure our residents get the care and attention that they deserve. We strive for outstanding in all that we do so that the residents get the best level of care possible. We will share your kind words with the team so that they know they are appreciated. Best wishes to you and your family.

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Review from Richard L (Son of Resident) published on 25 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always helpful to assist with the needs of everyone.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Richard for kindly taking the time to write a review of Digby Manor. It is indeed a pleasure to hear that the staff and always helpful in assisting with the needs of everyone. It is also so nice to see your mother keeping so well. She loves the Pony Therapy and we will continue to ensure we do everything in the best interests of the residents. Best wishes to you and your family.

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Review from Ihor F (Son of Resident) published on 16 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home. My dad is very happy. Fantastic staff who offer great care with a smile. Lots goes on at the home to keep him occupied and the manager is great at keeping us up to date with his progress.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you for your lovely review of Digby Manor. We are delighted to hear that you are very happy with dad’s care and all the activities we do with the residents so that they are happy and engaged. We want all our residents to be part of the ‘Digby Manor family’ and we extend that invite to all friends and family members as well. We look forward to you visiting dad again soon and wish you and your family the very best.

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Review from M M (Son-in-law of Resident) published on 16 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attended the dementia group on 15th February, very informative and interactive session. It was certainly an eye-opener to the many forms of dementia and the outcomes. I personally feel they took the time to answer our questions and give us welcome support in how we approach our journey.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Michael for your review. We are glad that you found the Dementia Support Group helpful and informative and thank you for attending. At Digby Manor, we are a small care home that focuses on quality bespoke care for all our residents. We look forward to seeing you visit again soon. Best wishes to you and your family.

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Review from Vic G (Son-in-law of Resident) published on 21 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an excellent care home, with a high standard of care. I would have no problems in recommending this care home to anyone who is looking for an excellent care package to be put into place. I found the staff to be very friendly and caring in making this a very high standard, warm and a home from
home experience. It is a peace of mind that with the high standards in place, my mum-in-law is well looked after.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Vic, for writing such a nice review of Digby Manor. Your words are greatly appreciated by the whole team and we are delighted to hear that you are happy with the care that your mother-in-law receives. It is always lovely to see you visit and we will continue to strive for outstanding in all that we do for our wonderful residents. Best wishes to you and your family.

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Review from Joshua L (Son of Resident) published on 27 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great care home! Very impressed with the care and attention that the staff give my dad. He is very happy at Digby Manor and we are always kept informed about him. We love the monthly newsletter as it has great photos of all the activities that dad and his friends do. Great management team and we are
very happy to have found Digby Manor for dad.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Joshua, for your review of Digby Manor and for highlighting the wonderful staff that care for dad. Dad loves our singers coming to sing every week and he really has immersed himself into life at Digby Manor. We always love to see family members visit so please do keep visiting as a family as regularly as you do. Thank you for your comments on the newsletter and this will be feedback to the team. Best wishes to you and your family and thank you once again for your kind words.

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Review from Janet C (Wife of Resident) published on 27 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful care for my husband. It was a hard decision to put him into a care home but Digby Manor is a truly amazing place with such caring and considerate staff. A big thank you from all our family.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Janet, for your lovely review of Digby Manor. We know that it was a hard decision for you and your family to put your husband into a care home, but we are glad that we were there for you to make the transition as easy as was possible. It is lovely that as a family you come to visit him as regularly as you can and thank you for being an active family of the Digby Manor community. From us all, at Digby Manor, we wish you and your family the very best and we look forward to seeing you again soon x

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Review from Pam S (Daughter of Resident) published on 9 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident since July 2019 and has been helped to settle in by all the staff. She particularly needed extra care leading up to Christmas. Following a fall she developed a chest infection. Everything possible has been done by Digby to try to keep her safe and well. Her care has
been brilliant. My sister and I cannot praise all of the staff and management highly enough.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Pam for your review of Digby Manor. We are delighted to hear that you and your sister both feel that the team at Digby Manor have done everything possible to ensure mum is safe and well. We will feedback to the team that about your comments on the level of care given and we wish you, your sister and the family the very best for 2020. Best wishes for the year ahead from everyone at Digby Manor.

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Review from V F (Daughter of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Digby Manor for almost six months. The standard of care is excellent, and the staff are very caring and experienced.
The atmosphere in the home is very harmonious - very family orientated.
A wonderful care home where Mum is very happy!
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Valarie for taking the time to write a lovely review about Digby Manor Residential Care Home. We are delighted to hear that you are very happy with the care and attention your mother receives. The carers do a fabulous job and feedback like this makes their day. Best wishes to you and your family and we look forward to seeing you visit again soon.

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Review from Emily H (Granddaughter of Resident) published on 3 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really admire the work of all the staff here I think they're real heroes. So caring, compassionate and attentive.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Emily, for your lovely review of Digby Manor. It was lovely to see you at the Christmas party. Your grandad is doing so well and it is always a pleasure to see your mum and dad visit so regularly. I will be sure to convey your kind words on to the staff and we wish you and your family the very best for 2020.

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Review from Shirley H (Daughter of Resident) published on 19 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went into the home and he has been shown nothing but love, compassion and genuine care. Not only that, but they cared for us as a family. Mum and Dad had been married for 68 years and the situation for Mum was heart-breaking, but they cared for her as much as Dad, the staff worked tirelessly, always
with a smile on their faces. In Dad's final 3 days, Mum and I stayed with him, they brought a bed into his room, During those three days we wanted for nothing, we were fed, watered and loved. The care received was exemplary and left me speechless. At the end, they looked after Dad, bought flowers into his room and gave us as long as we needed to say our goodbyes. If I wanted to pay them for their care and love there would not be enough money in the world, it was priceless. We are so glad we moved Dad when we did, although it was the hardest thing ever at the time. Thank you, to all staff, and I mean every one of you at Digby Manor, you are a credit to your profession.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Shirley for your sincere review of Digby Manor and all the staff. We are so glad that you feel that as a team, we delivered to your highest expectations. Your father was a true gentleman and it is with real sadness that we had to say our goodbyes. He will be looking down upon his family with great pride and happiness. As a family, you touched every one of the staff. Thank you from the bottom of our hearts for allowing us to care for dad and to make the goodbye as special as it was. Best wishes to all the family and please pop in to say hello any time you are passing. Your mother became a big part of the Digby Manor community and we always love to see her radiant smile lighting up the Home.

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Review from R A (Granddaughter of Resident) published on 4 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a person who is usually quite distrustful when it comes to any form of health care service, Digby Manor met and exceeded all expectations.
My grandmother suffers from dementia and it has been extremely hard to try and juggle work and caring for her. By placing her in the Manor, I know she is receiving
the care and love that she needs due to the fact the staff is so caring of her. In addition, I've never met a director so kind. He is always first to ask if we're okay or if we need anything else and ensures that my grandmother is in safe hands.
Thank you to everyone!
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you for your very kind words about Digby Manor and the experience that your grandmother receives. The staff do a truly wonderful job at ensuring all the residents are well cared for and the warm atmosphere ensures that everyone has a smile on their face. It was a pleasure to meet you and I look forward to you visiting again soon as I know your grandmother loves to see her family visit. Best wishes to you and your family.

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Review from A H (Friend of Resident) published on 11 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found my time at Digby Manor a pleasure and felt very welcomed the whole time I was there. There is a lovely family orientated atmosphere throughout the home and all staff were very helpful and professional.
At the summer fate, there were lots for all the family to do and take part in and everybody
- residents and staff, seemed really happy and joyful. I found that as well as caring for the residents, all of the staff made sure guests were happy and content.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you for your lovely review of Digby Manor. The staff did indeed go above and beyond to ensure that the Summer fete as a special day for everyone and we very much look forward to seeing you visit again soon. The team will always be welcoming and thank you for acknowledging the hard work that the staff do on a daily basis. Wishing you and your family the very best.

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Review from A P (Daughter-in-law of Resident) published on 11 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff. Clean, friendly, organised and a pleasant home.
Reply from Darren Somauroo, Director at Digby Manor Care Home

It was an absolute pleasure to meet you and your husband last week Anne and I was overjoyed to hear the positive things that you had to say about Digby Manor and the staff here. The manager and her team go above and beyond and will always continue to do so for all our residents. You struck a chord with me when you told me that the manager offered to collect mum to bring her to visit dad if she ever needs a lift. This is because the staff are very special at Digby Manor. We only recruit the best calibre of candidate that we know will fit into our Care Home dynamics and this is something we will always continue to do. I look forward to seeing you again in the near future and wish you and your family the very best.

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Review from J S (Daughter of Resident) published on 8 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities, caring staff.
The care home is always clean and tidy, the staff are always caring and friendly. Medical attention is always available, not much needs improving.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you for your lovely review of Digby Manor. It was indeed lovely to meet you yesterday and I hope you liked the singer. Now that you have designated 'chauffeur' responsibility for the time being we look forward to seeing you regularly at Digby Manor and I look forward to catching up with you myself over a cup of tea. Best wishes to you and your family from everyone at Digby Manor.

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Review from Karen H (Friend of Resident) published on 8 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home from home residential care home. Everyone made us feel welcome. Lovely friendly atmosphere from staff and carers.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you for your lovely review of Digby Manor. It was so nice to see you again at the Summer Party and you were looking so well. It was a lovely day for all the residents, relatives and friends of Digby Manor. Please do not be a stranger and it will always be nice to see you pop in whenever you have some spare time for a catch-up. Best wishes to you and your family from everyone at Digby Manor.

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Review from C T (Daughter of Resident) published on 8 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prompt, efficient and caring attention. No concerns.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you for your lovely review of Digby Manor. I will ensure your kind words about the staff are passed on in our next staff meeting so that they see that relatives acknowledge the hard work that they do is appreciated. Wishing you the very best from everyone at Digby Manor.

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Review from Victoria R (Granddaughter of Resident) published on 4 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Super friendly and efficient staff who strive to make residents comfortable. It's a clean home with friendly staff.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Victoria for your lovely review of Digby Manor. It is so lovely that you visit Nanna so often and she is doing so well since joining the Digby Manor community. I know that as a family you were all anxious over how she would settle, but she is doing so well and has made some very close friends. Best wishes to you and your family and we look forward to seeing you again soon.

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Current Review Score: 10.0 (9.997)

Overview of Review Score

The Review Score of 10 (9.997) out of 10 for Digby Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.997 for Digby Manor Care Home is calculated as follows: ( (311 Excellents x 5) + (1 Goods x 4) ) ÷ 312 Ratings = 4.997
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Digby Manor Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 29 Aug 2025

Please contact the Manager, for further details about availability, The Management Team will then arrange a convenient time for you to view the Home. Please read our CQC report that we pride ourselves on. It shows how care, safety and happiness for our residents are our priority. We have also been rated 'Best Care Home 2018, 2019, 2020, 2021, 2022, 2023, 2024 and 2025 - Birmingham' by Global Healthcare Pharmaceutical, Lawyer International AND Global 100, as well at the Top Care Home in Birmingham by carehome.co.uk for the last seven years running. Please see our website for further details of our award winning team.

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Awards / Recognitions (25)

Meet the Team (4)

Darren

Darren Somauroo

Job Title: Director Joined: 2017

Darren took over the ownership of Digby Manor Residential Care Home in March 2017. Prior to arriving at the Home, he worked for his parents in the Care Sector and has led both strategically and operationally in various settings. Darren took his time to find 'the right home' before purchasing Digby Manor in March 2017. Community links are a big part of his vision for making Digby Manor the number one flagship home in the West Midlands and the various awards received to date show how well the Care Home is doing. Darren has big plans for the future of Digby Manor and with his long-standing and committed staff are striving for outstanding in all that they do in the delivery of person-centred care.

Jane

Jane Farr

Job Title: Registered Manager Joined: 2017

Jane is a mother of 2, with a daughter and a son who are now grown up and have families of their own. Jane is a proud grandmother of 5 grandchildren, whom she adores.
Jane started her career in a nursing home over 20 years ago and worked her way through her qualifications completing level 2, 3, 4 and leadership and management.
Jane always wanted to care for people even as a child and always wanted to help the less fortunate. During Jane’s studies her tutor advised her to go to University to study ‘nursing’, however Jane had other ideas and really wanted to make a difference.
As a child, Jane, was always around people with learning disabilities whom she would share holidays and social events. Jane felt this was the area that she wanted to pursue and to support people to make a difference. Jane worked her way up to become a Registered Manager.
In August 2017, Jane was appointed the Care Home Manager of Digby Manor and has been part of a magical experience since. Jane feels very passionate about her role and making a difference through ‘Good Quality Care.’ And so the journey continues for Digby Manor to be ‘outstanding’ in all areas by the regulator, CQC.

Lisa

Lisa Brettell

Job Title: Deputy Manager Joined: 1997

Lisa has worked at Digby Manor for over 25 years! She worked her way up through the ranks starting as a part-time Domestic shortly after having had her daughter. She has worked in every area of Digby Manor and knows the environment inside and out. Lisa has completed NVQ Levels 2 and 3 in Health and Social Care. Lisa has also completed her Team Leader Qualification, and she has completed a Level 2 in Dementia Care, End of Life Care, Nutrition and Equality and Diversity. Lisa is now currently working towards gaining a Level 5 in Health and Social Care. Lisa is part of the Management Team to ensure we deliver excellent standards of care for all our residents. In her spare time, Lisa enjoys socialising with friends, spending time with her family, especially her grandchild, who is her bundle of joy. Lisa is a long time fan of Digby Manor and loves being a part of something special and especially making a difference to peoples lives.

Kimberley

Kimberley Morris

Job Title: Quality Assurance Manager / Administrator Joined: 2018

Kim is a qualified accountant and has been the Administrator at Digby Manor Residential Care Home since January 2018. Prior to working at Digby Manor, Kim worked for a major accountancy company in the city. She has also completed many of the in-house training courses offered at Digby Manor given her interest in working with people with dementia. Outside of work, Kim and her husband like to partake in lots of extracurricular activities with their son. Kim oversees all the administration of the care home and conducts the viewings of potential families/residents.

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