
I found my time at Digby Manor a pleasure and felt very welcomed the whole time I was there.Michael Y(Son-in-law of Resident/Service User)

The care home is always clean and tidy, the staff are always caring and friendly.J S(Daughter of Resident/Service User)

Lovely home from home residential care home. Everyone made us feel welcomeKaren H(Friend of Resident/Service User)

I found my time at Digby Manor a pleasure and felt very welcomed the whole time I was there.Michael Y(Son-in-law of Resident/Service User)

The care home is always clean and tidy, the staff are always caring and friendly.J S(Daughter of Resident/Service User)

Lovely home from home residential care home. Everyone made us feel welcomeKaren H(Friend of Resident/Service User)

Digby Manor Care Home is a MULTI AWARD WINNING Care Home located in the residential area of Erdington, Birmingham and provides a warm and inviting residential care setting to the elderly and adults with dementia.
Residents have access to the tranquil and peaceful garden setting at the back of the home. Inside the home there are two large communal lounge areas, a conservatory and dining room for socialising and relaxing.
The home...
Digby Manor Care Home is a MULTI AWARD WINNING Care Home located in the residential area of Erdington, Birmingham and provides a warm and inviting residential care setting to the elderly and adults with dementia.
Residents have access to the tranquil and peaceful garden setting at the back of the home. Inside the home there are two large communal lounge areas, a conservatory and dining room for socialising and relaxing.
The home prides itself on the warm, friendly and caring nature that staff give to their residents to ensure they remain happy, content and as independent as possible. The dedicated and long-serving staff are active at addressing any issues, problems or anxieties residents face when moving into a new care environment.
A team of knowledgeable professionals with a wealth of skills and experiences provide support and guidance to residents from a range of backgrounds with a variety of care and support needs.
The social atmosphere is enhanced by a flexible programme of activities which focuses on physical and emotional health, while looking to make the most of community links and personal interests.
Residents at Digby Manor Care Home are at the centre of everything they do. Staff work tirelessly to ensure that each service user benefits from a friendly, respectful and enhanced lifestyle.
Care Provided by Digby Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 26 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are based on an assessment of the resident and takes into consideration needs as well as the type of room available.
The price(s) shown are provided by the care home. Contact Digby Manor Care Home for full pricing details and T&Cs.
Contact Digby Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- D & L Care Homes Ltd
- Private Owned
Person in charge
- Jane Farr (Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (22)
- Couples/Companion Rooms (2)
Visiting
- Prospective residents and relatives are welcome to come and view the Care Home at their convenience and an advanced appointment is not necessary. Digby Manor is a Care Home with an emphasis on care for their residents.
Parking
- Car park on site and there are no parking restrictions in the local area
Digby Manor Care Home Reviews (160)
Digby Manor Care Home has a Review Score of 10 (9.998) out of 10, based on 41 reviews in the last 2 years.
Over all time Digby Manor Care Home has 160 reviews.
Digby Manor is excellent. My dad has been here five years now. He is very well looked after. The carers are all hard-working and always friendly. They have lots of activities during the day and especially at Christmas. They keep us updated on Dad all the time. My dad is very happy here. I would...
Digby Manor is excellent. My dad has been here five years now. He is very well looked after. The carers are all hard-working and always friendly. They have lots of activities during the day and especially at Christmas. They keep us updated on Dad all the time. My dad is very happy here. I would definitely recommend Digby Manor.
Thank you Michelle for your lovely review of Digby Manor. It is our privilege to care for your dad and we are delighted to rea that you are happy with the care that he receives. We pride oursleves on our care delivery and it is lovely to see you visit. Best wishes to you and your lovely family from us all at Digby Manor.
My Mom has flourished since she has been here. The level of care she receives here is amazing. Her room is lovely, perfect for her needs. I would recommend it to any body who is looking for care for their family member.
My Mom has flourished since she has been here. The level of care she receives here is amazing. Her room is lovely, perfect for her needs. I would recommend it to any body who is looking for care for their family member.
Thank you for your kind review of Digby Manor. We are delighted to read you feel that mom has flourished since she has been with us. Our level of care is what we believe sets us apart and we appreciate you acknowledging the level of care delivered. Best wishes to you and your family and we look forward to seeing you visit again soon.
This is a lovely care home. The staff are friendly and all of the residents are taken care of. The needs of individual residents are catered to. They provide a range of activities to entertain the residents.
This is a lovely care home. The staff are friendly and all of the residents are taken care of. The needs of individual residents are catered to. They provide a range of activities to entertain the residents.
Thank you Alisha for your lovely review of Digby Manor and for highlighting our wonderful staff and how they care for the residents. Our daily range of activities are important to us as they keep the residents engaged and stimulated. Best wishes to you and your lovely family and we look forward to you visiting again soon.
The home feels like a home with very caring staff. Staff are quick to help and are always smiling. They respond to all residents with a smile and a calm voice. One of the best and cleanest homes I have seen. Just amazing.
The home feels like a home with very caring staff. Staff are quick to help and are always smiling. They respond to all residents with a smile and a calm voice. One of the best and cleanest homes I have seen. Just amazing.
Thank you Finlay for taking the time to write a review of our service delivery at Digby Manor. We are always conscious to ensure we create a homely atmosphere for all our amazing residents and it is lovely to read your feedback on the staff being 'quick to help and always smiling.' It was lovely to see you visit and we look forward to seeing you again soon. Best wishes from us all at Digby Manor.
Digby is a caring and great place for care. I witnessed staff who go beyond the normal duty, always available and on hand to help. Food and drink always available. 5 stars in my opinion.
Digby is a caring and great place for care. I witnessed staff who go beyond the normal duty, always available and on hand to help. Food and drink always available. 5 stars in my opinion.
Thank you Kevin for your positive review of Digby Manor Care Home. It is lovely to get positive feedback from friends and family who visit the home and we appreciate that you describe the home as 'caring' and a 'great place for care.' The staff are amazing and we are thankful to have such a...
Thank you Kevin for your positive review of Digby Manor Care Home. It is lovely to get positive feedback from friends and family who visit the home and we appreciate that you describe the home as 'caring' and a 'great place for care.' The staff are amazing and we are thankful to have such a dedicated and long serving team. Best wishes from us all at Digby Manor to you and your family and we look forward to seeing you visit again soon.
As a family we are very happy with the care and support Mom has been given at Digby Manor. It was a difficult transition period for Mom however the team at Digby Manor showed true compassion to Mom. Visiting Mom today has been a joy seeing her so happy and settled with the Digby Manor family. Thank...
As a family we are very happy with the care and support Mom has been given at Digby Manor. It was a difficult transition period for Mom however the team at Digby Manor showed true compassion to Mom. Visiting Mom today has been a joy seeing her so happy and settled with the Digby Manor family. Thank you!
Thank you Nicola for your lovely review of Digby Manor. We are delighted that as a family you are all very happy with the care and support Mom has been give by the staff at Digby Manor. It is always a big step to transition into a care home so we are very mindful to ensure all residents needs are...
Thank you Nicola for your lovely review of Digby Manor. We are delighted that as a family you are all very happy with the care and support Mom has been give by the staff at Digby Manor. It is always a big step to transition into a care home so we are very mindful to ensure all residents needs are best met. She is a delight and has settled in well to life at Digby Manor. Best wishes to you and your family from us all at Digby Manor.
My Dad has been here for over 5 years and couldn't be happier with the service and care. The home is spotless and seems they're always looking to improve on the aesthetics. Staff are very friendly. He loves the weekly singer that comes in!
My Dad has been here for over 5 years and couldn't be happier with the service and care. The home is spotless and seems they're always looking to improve on the aesthetics. Staff are very friendly. He loves the weekly singer that comes in!
Thank you G for your lovely review of Digby Manor and the care that your dad receives. We pride ourselves on the cleanliness of the home and the significant investment into the care home means that the residents are truly reaping the benefits. Our singer is loved by all the residents and the fact...
Thank you G for your lovely review of Digby Manor and the care that your dad receives. We pride ourselves on the cleanliness of the home and the significant investment into the care home means that the residents are truly reaping the benefits. Our singer is loved by all the residents and the fact that she knows them all by name means that we foster our local community feel. But wishes to you and your lovely family from us all at Digby Manor.
Every time I visit, he tells me how happy he is and how good all the staff are.
I could not be more complimentary. I am 1000% happy with my decision for him to come here.
Every time I visit, he tells me how happy he is and how good all the staff are.
I could not be more complimentary. I am 1000% happy with my decision for him to come here.
Thank you Kelly for your lovely review of Digby Manor. We are delighted to read that dad has flourished whilst staying with us and that he is happy and healthy. It is always a delight for dad to see you visit and we will always strive to deliver outstanding care for our wonderful residents. Best wishes to you and your family from us all at Digby Manor.
Mum still loves everything about Digby Manor. The home has undergone a full renovation and she loves her new room and the enclosed courtyard is fabulous. Everytime I visit her she looks well and has has made so many great friends. Great staff and a lovely home.
Mum still loves everything about Digby Manor. The home has undergone a full renovation and she loves her new room and the enclosed courtyard is fabulous. Everytime I visit her she looks well and has has made so many great friends. Great staff and a lovely home.
Thank you Constantin for your review of Digby Manor. We are delighted to see that mum still loves everything about being at Digby Manor. We are very proud of the renovations and it is nice to get feedback on the new rooms. Our enclosed courtyard gives the residents the opportunity to experience...
Thank you Constantin for your review of Digby Manor. We are delighted to see that mum still loves everything about being at Digby Manor. We are very proud of the renovations and it is nice to get feedback on the new rooms. Our enclosed courtyard gives the residents the opportunity to experience fresh air outside and give families the security that it is a safe space. We are one big community where we pride ourselves on the fact that residents and families make so many great friends. Long may this continue and we very much look forward to you visiting mum again soon as she loves your visits. Best wishes from us all at Digby Manor.
I am so pleased having my nan here at Digby Manor, she is so well looked after. The staff are so polite and kind. I love how the staff interact with my nan doing activities, dancing and singing which she loves. I'm so happy she is there at Digby and so loved.
I am so pleased having my nan here at Digby Manor, she is so well looked after. The staff are so polite and kind. I love how the staff interact with my nan doing activities, dancing and singing which she loves. I'm so happy she is there at Digby and so loved.
Thank you Alex for your lovely review of Digby Manor and for being so pleased that nan is so well looked after. We are delighted to get feedback about the staff being polite and kind. The staff are the bedrock of the home and why we have such a good reputation in our local community. Nan does...
Thank you Alex for your lovely review of Digby Manor and for being so pleased that nan is so well looked after. We are delighted to get feedback about the staff being polite and kind. The staff are the bedrock of the home and why we have such a good reputation in our local community. Nan does indeed love joining in with the activities and especially the singing and dancing. Best wishes to you and your lovely family from us all at Digby Manor.
Digby Manor is a home from home, all residents and visitors are respected. A very warm and welcoming environment with a lot of care and attention given to all.
Digby Manor is a home from home, all residents and visitors are respected. A very warm and welcoming environment with a lot of care and attention given to all.
Thank you for your lovely review of Digby Manor. We feel like you do that we are a home from home for all our residents and families. It is lovely to see you visit mum so often and we appreciate your support with all that we do to make Digby Manor the best care home in the local area. Best wishes from us all at Digby Manor to you and your lovely family.
Mom has been a resident here for almost a year. We are very happy with her care. All the staff are kind and caring, and mom is treated with respect and dignity. Mom enjoys a lot of different activities the staff organise on a daily basis. The rooms are comfortable and are kept very clean. The food...
Mom has been a resident here for almost a year. We are very happy with her care. All the staff are kind and caring, and mom is treated with respect and dignity. Mom enjoys a lot of different activities the staff organise on a daily basis. The rooms are comfortable and are kept very clean. The food is home-cooked and enjoyable. Nothing is too much trouble for the staff.
Thank you for your lovely review of Digby Manor. Mom has settled into life at Digby Manor excellently, and we are delighted to hear that you are happy with the care she receives. We appreciate you sharing that mom is treated with kindness, respect and dignity by all the staff. We pride ourselves...
Thank you for your lovely review of Digby Manor. Mom has settled into life at Digby Manor excellently, and we are delighted to hear that you are happy with the care she receives. We appreciate you sharing that mom is treated with kindness, respect and dignity by all the staff. We pride ourselves on delivering outstanding care for all the residents and ensuring that they enjoy and engage in our daily activities. We also pride ourselves on making good quality home-cooked food. We look forward to seeing you visit again soon. Best wishes from us all at Digby Manor.
During mums time here we always felt very supported and informed. We always felt she was well looked after and cared for, and she always looked well presented! She was always treated with respect and dignity even up to the end. She enjoyed helping out a little and made friends both residents and...
During mums time here we always felt very supported and informed. We always felt she was well looked after and cared for, and she always looked well presented! She was always treated with respect and dignity even up to the end. She enjoyed helping out a little and made friends both residents and staff while she was here. Thanks to all for making her time here happy, comfortable, safe and looked after.
Thank you for your lovely review of Digby Manor. We appreciate your kind words, and mum did enjoy helping out. She made some lovely friends, and it was our pleasure to care for mum and embrace you all as a family. We wish you and your lovely family the very best for the future from us all at Digby Manor.
My mother did things at the care home that she never did before, she loved crafting, painting and colouring. She felt well looked after, and she loved to help out. The home allowed her to do things she loved to do. The care was outstanding, and we felt so safe with her at the Digby.
My mother did things at the care home that she never did before, she loved crafting, painting and colouring. She felt well looked after, and she loved to help out. The home allowed her to do things she loved to do. The care was outstanding, and we felt so safe with her at the Digby.
Thank you for your lovely review of Digby Manor. Your mother was an amazing lady who loved to engage in all the activities that we did on a daily basis. Thank you for acknowledging that your mother was very well cared for by the team and that you rated the care delivery as outstanding. Best wishes from us all at Digby Manor.
My mother has been a resident since October and I couldn't be more pleased with the quality of care that she has consistently experienced in the time that she has lived here. The staff show great attentiveness and compassion in their care and have done a fantastic job in helping mum recover from...
My mother has been a resident since October and I couldn't be more pleased with the quality of care that she has consistently experienced in the time that she has lived here. The staff show great attentiveness and compassion in their care and have done a fantastic job in helping mum recover from the fractured hip she sustained in June 2024. I receive regular communication from the home regarding mums health which is appreciated. Digby Manor is a little gem. Mum is extremely happy there and I happy for her to be there.
Thank you for your lovely review of Digby Manor. We appreciate your kind words about the attentiveness and compassion shown by the staff. Mum has done remarkably well recovering from her fractured hip and we are immensely proud of her. At Digby Manor we pride ourselves on our communication with...
Thank you for your lovely review of Digby Manor. We appreciate your kind words about the attentiveness and compassion shown by the staff. Mum has done remarkably well recovering from her fractured hip and we are immensely proud of her. At Digby Manor we pride ourselves on our communication with families so that you are kept fully abreast of how mum is doing both mentally and physically. It is lovely to see you visit mum so often, and we look forward to seeing you visit again soon. Best wishes from us all at Digby Manor.
My experience of my mum being in Digby Care Home is one of trust. The care staff, day staff and night staff are approachable, caring and loving to residents. My mother needed a lot of care, they made her feel safe, listened to and loved. they spent a lots of time to listen to her concerns and did...
My experience of my mum being in Digby Care Home is one of trust. The care staff, day staff and night staff are approachable, caring and loving to residents. My mother needed a lot of care, they made her feel safe, listened to and loved. they spent a lots of time to listen to her concerns and did their best in making her feeling homely. The staff are very gently in their approach and had a dignified approach.
Thank you for your lovely endorsement of Digby Manor. You have been a big advocate of ours over the years and we value deeply that you inherently trusted us with the care of your dear mother. Thank you for acknowledging the quality time that the staff spent with your mother and she will live long on in our hearts at Digby Manor. Best wishes to you both from us all at Digby Manor.
Excellent staff all was happy and willing to help. Mom loves it here and the staff have helped her settle in well.
Excellent staff all was happy and willing to help. Mom loves it here and the staff have helped her settle in well.
Thank you for your lovely review of Digby Manor and for acknowledging our wonderful staff. We are delighted to read that mom loves it at Digby Manor and that the staff have been a great help at helping ensure she settled in well. Best wishes from us all at Digby Manor to you and your family and we look forward to seeing you visit again soon.
What a wonderful care home the Digby is! A real genuine welcome when you arrive. Mum is very settled in here and has not only stabilised but thrived since her move here. Very much looking forward to the new facilities in 2025.
What a wonderful care home the Digby is! A real genuine welcome when you arrive. Mum is very settled in here and has not only stabilised but thrived since her move here. Very much looking forward to the new facilities in 2025.
It is lovely to see you visit mum so often and thank you for your fortnightly donation of flowers. They always look amazing in front of the fireplaces and we are so grateful for your support. Mum is indeed very settled at Digby Manor and she has made so many new friends. Digby Manor will be...
It is lovely to see you visit mum so often and thank you for your fortnightly donation of flowers. They always look amazing in front of the fireplaces and we are so grateful for your support. Mum is indeed very settled at Digby Manor and she has made so many new friends. Digby Manor will be completely transformed in 2025 and we look forward to showing it off in style with a grand new opening for friends and family. Best wishes from us all at Digby Manor.
My mother-in-law has been a resident at Digby Manor Care Home for over 5 years. The attention and care she has received have remained at an excellent level. I visit her frequently and it is always satisfying to find her demeanour never changes and she clearly feels comfortable and happy there.
My mother-in-law has been a resident at Digby Manor Care Home for over 5 years. The attention and care she has received have remained at an excellent level. I visit her frequently and it is always satisfying to find her demeanour never changes and she clearly feels comfortable and happy there.
Thank you for your glowing endorsement of Digby Manor and for highlighting the excellent care that your mother-in-law has received over the last 5 years. We are very happy to read that every time you visit your mother-in-law that she looks happy and comfortable in her surroundings. We look forward...
Thank you for your glowing endorsement of Digby Manor and for highlighting the excellent care that your mother-in-law has received over the last 5 years. We are very happy to read that every time you visit your mother-in-law that she looks happy and comfortable in her surroundings. We look forward to seeing you and your wife visit again as she loves to see you both. Best wishes from us all at Digby Manor.
My mother has been at Digby Manor for a number of years now and we are still delighted with the excellent care she receives. She is always well-presented in both her manner and dress. The manager keeps us well informed of her progress and we love to see all the daily activities she is involved in.
My mother has been at Digby Manor for a number of years now and we are still delighted with the excellent care she receives. She is always well-presented in both her manner and dress. The manager keeps us well informed of her progress and we love to see all the daily activities she is involved in.
Thank you, Valerie for your lovely review of Digby Manor and for acknowledging the wonderful care that your mum receives. She takes great pride in her appearance and always looks radiant. We will continue to keep you and all the families updated on your loved one's progress and pride ourselves on our daily tailored activities. Best wishes from us all at Digby Manor.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 05 September 2026Please contact the Manager, for further details about availability, The Management Team will then arrange a convenient time for you to view the Home. Please read our CQC report that we pride ourselves on. It shows how care, safety and happiness for our residents are our priority. We have also been rated 'Best Care Home 2018, 2019, 2020, 2021, 2022, 2023, 2024 and 2025 - Birmingham' by Global Healthcare Pharmaceutical, Lawyer International AND Global 100, as well at the Top Care Home in Birmingham by carehome.co.uk for the last seven years running. Please see our website for further details of our award winning team.
News (0) & Events (0)
There are no news items for Digby Manor Care Home.
There are no upcoming events for Digby Manor Care Home.
Awards / Recognitions (26)
- 30 Jan 2026Recipient: Digby Manor Care Home
- 31 Jan 2025Recipient: Digby Manor Care Home
- 31 Jan 2025Recipient: D & L Care Homes Ltd
Meet the Team (3)

Jane is a mother of 2, with a daughter and a son who are now grown up and have families of their own. Jane is a proud grandmother of 5...
Jane is a mother of 2, with a daughter and a son who are now grown up and have families of their own. Jane is a proud grandmother of 5 grandchildren, whom she adores.Jane started her career in a nursing home over 20 years ago and worked her way through her qualifications completing level 2, 3, 4 and leadership and management.
Jane always wanted to care for people even as a child and always wanted to help the less fortunate. During Jane’s studies her tutor advised her to go to University to study ‘nursing’, however Jane had other ideas and really wanted to make a difference.
As a child, Jane, was always around people with learning disabilities whom she would share holidays and social events. Jane felt this was the area that she wanted to pursue and to support people to make a difference. Jane worked her way up to become a Registered Manager.
In August 2017, Jane was appointed the Care Home Manager of Digby Manor and has been part of a magical experience since. Jane feels very passionate about her role and making a difference through ‘Good Quality Care.’ And so the journey continues for Digby Manor to be ‘outstanding’ in all areas by the regulator, CQC.

Lisa has worked at Digby Manor for over 25 years! She worked her way up through the ranks starting as a part-time Domestic shortly after having had...
Lisa has worked at Digby Manor for over 25 years! She worked her way up through the ranks starting as a part-time Domestic shortly after having had her daughter. She has worked in every area of Digby Manor and knows the environment inside and out. Lisa has completed NVQ Levels 2 and 3 in Health and Social Care. Lisa has also completed her Team Leader Qualification, and she has completed a Level 2 in Dementia Care, End of Life Care, Nutrition and Equality and Diversity. Lisa is now currently working towards gaining a Level 5 in Health and Social Care. Lisa is part of the Management Team to ensure we deliver excellent standards of care for all our residents. In her spare time, Lisa enjoys socialising with friends, spending time with her family, especially her grandchild, who is her bundle of joy. Lisa is a long time fan of Digby Manor and loves being a part of something special and especially making a difference to peoples lives.

Kim is a qualified accountant and has been the Administrator at Digby Manor Residential Care Home since January 2018. Prior to working at Digby...
Kim is a qualified accountant and has been the Administrator at Digby Manor Residential Care Home since January 2018. Prior to working at Digby Manor, Kim worked for a major accountancy company in the city. She has also completed many of the in-house training courses offered at Digby Manor given her interest in working with people with dementia. Outside of work, Kim and her husband like to partake in lots of extracurricular activities with their son. Kim oversees all the administration of the care home and conducts the viewings of potential families/residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Digby Manor Care Home to verify any information. View our terms and conditions. Digby Manor Care Home has an Enhanced Service -what an Enhanced Service includes.
