Digby Manor Care Home

908 Chester Road, Erdington, Birmingham B24 0BN
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Top 20 carehome certificate
10 138 Reviews
  • Digby Manor Care Home, Birmingham
Digby Manor Care Home is a MULTI AWARD WINNING Care Home located in the residential area of Erdington, Birmingham and provides a warm and inviting residential care setting to the elderly and adults with dementia.

Residents have access to the tranquil and peaceful garden setting at the back of the home. Inside the home there are two large communal lounge areas, a conservatory and dining room for socialising and relaxing.

The home prides itself on the warm, friendly and caring nature that staff give to their residents to ensure they remain happy, content and as independent as possible. The dedicated and long-serving staff are active at addressing any issues, problems or anxieties residents face when moving into a new care environment.

A team of knowledgeable professionals with a wealth of skills and experiences provide support and guidance to residents from a range of backgrounds with a variety of care and support needs.

The social atmosphere is enhanced by a flexible programme of activities which focuses on physical and emotional health, while looking to make the most of community links and personal interests.

Residents at Digby Manor Care Home are at the centre of everything they do. Staff work tirelessly to ensure that each service user benefits from a friendly, respectful and enhanced lifestyle.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Our fees are based on an assessment of the resident and takes into consideration needs as well as the type of room available.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jane Farr (Manager)

Local Authority / Social Services

Admission Criteria

  • All admissions welcome and the Management Team assess each case on merit.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (2)

Visiting

  • Prospective residents and relatives are welcome to come and view the Care Home at their convenience and an advanced appointment is not necessary. Digby Manor is a Care Home with an emphasis on care for their residents.

Parking

  • Car park on site and there are no parking restrictions in the local area

Digby Manor Care Home Reviews (138)

10

Digby Manor Care Home has a Review Score of 10 (9.997) out of 10, based on 26 reviews in the last 2 years.
Over all time Digby Manor Care Home has 138 reviews.

Overall Experience
  • 136
  • 2
  • 0
  • 0
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Date Published
  • 138
  • 6
  • 18
  • 26
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Reviewer Connection to Digby Manor Care Home
  • 44
  • 37
  • 17
  • 10
  • 9
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 138, showing 81-100
Review from J M (Grandson of Resident) published on 3 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my nan for the summer party and was amazed by all of the effort put in by the staff. They truly made my nan and all the residents smile all afternoon. It was a lovely family day.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Jordan for your lovely review of Digby Manor. It was lovely to see you visiting your nan for the Summer Party and so nice to see so many happy faces. We very much look forward to seeing you again soon. Best wishes to you and your family.

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Review from Jean A (Daughter of Resident) published on 17 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff, lovely atmosphere.
Always have time for relatives, very friendly.
Mum is well looked after. Thank you.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Jean, for your lovely review of Digby Manor. The staff work very hard to ensure the residents are well cared for. We are glad to hear that you like the atmosphere and it is a pleasure to always see you visit. Your mum has settled in well to Digby Manor and the Summer party was a great success last week. It was so nice to see many friends and relatives visit.

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Review from S D (Daughter of Resident) published on 6 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom was initially unsettled but the manager and staff worked hard to help her to settle and change of medication made a world of difference. Thank you so much I appreciate all the hard work.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Susan for your kind review of Digby Manor. We are delighted to hear that you are happy with the care mom receives. The management and staff work tirelessly to ensure all our residents are safe, well cared for, and happy. These are our number one goals and the best interests of the residents will always be central to everything we do. Best wishes to you and your family and we look forward to seeing you visit mom again soon.

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Review from Mary Q (Daughter of Resident) published on 30 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy with the care my mother is receiving at Digby Manor. I was understandably apprehensive at first but I needn't have worried as my mother is happy and content there. The care from the staff is lovely to see and more importantly, she already has made some friends. I want to thank the owners
for making the transition easy for us.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Mary for your glowing review of Digby Manor.
We are so pleased to hear that we alleviated any concerns you had when looking to place your mum in the right care home. We look forward to you visiting again soon and mum is doing very well and enjoys all the daily activities we have on offer. Best wishes to you and your family.

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Review from Vivien E (Daughter of Resident) published on 16 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are kind and friendly and approachable and attentive.
When mum has not been well, the staff have kept us informed of her condition and keep her clean.
She looks happy.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Vivien for your kind words about the staff at Digby Manor and for acknowledging that the staff do their utmost to keep family informed. Best wishes to you and your family and a big thank you from everyone at Digby Manor.

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Review from Jayne S (Daughter of Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father first came to Digby in March 2018. From that very first day, staff went beyond their normal duties to make him feel at home. They offer an outstanding service that all other care homes should aspire to. Dad recently passed away and his care was again exemplary. Staff were respectful and caring
and dad loved them! We as a family are grateful that we found Digby and now count the staff as family!
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Jayne, for your truly wonderful words. It was an honour to have your father stay at Digby Manor and his character encapsulated everything about Digby Manor. His smile brightened up the room when he entered and he will be dearly missed by all at Digby Manor. It was lovely to see you visit daily and please do keep visiting as it is always lovely to see you. Best wishes to you and your family.

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Review from Graham D (Son of Resident) published on 20 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home. My mum is still very happy here and I have no hesitation in recommending this home to anyone.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Graham for your review. Your mother has indeed settled very well in to Digby Manor and enjoys the daily activities. It is lovely to see you visit as regularly as you do and the staff appreciate your kind words. Best wishes to you and your family.

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Review from Barbara S (Daughter of Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy with the service and staff. There is a very good service and great care and atmosphere.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Barbara, for your kind words. We are always delighted to hear that family members are happy with their loved one's care. The team always try to go the extra mile for all the residents and it really is a homely atmosphere. Looking forward to seeing you visit again soon. Best wishes to you and your family.

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Review from Magdalena T (Daughter of Resident) published on 18 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is still very happy at Digby Manor. The staff are lovely and amazing. A lovely care home.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Magdalena for your review. It is always nice to hear that relatives are happy with the care that their loved ones receive. Please rest assured that our staff will always go above and beyond to ensure they are happy and well cared for. Best wishes to you and your family and we look forward to you visiting again soon.

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Review from Claire C (Friend of Resident) published on 7 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come three times a week to see my friend and am amazed by the people who work there. How caring, loving and considerate they all are from the top management to the cleaners and to the chefs for trying to persuade people with no appetite to eat and giving them lots of choices. Sing-a-longs are such
fun as are the games they play we all take part in them.
A fun place to live.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Claire for taking the time to write a review about Digby Manor and for the truly wonderful words you use to describe the Home and the staff. It is always lovely seeing you visit and Digby Manor is a very special community for all our residents. Best wishes to you and thank you once again for the sincere words.

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Review from L M (Friend of Resident) published on 7 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit weekly and my friend is always happy and enjoys many activities in the home. My friend really likes having her hair done with the regular hairdresser. They have their own salon. Very friendly environment.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you for your kind words about Digby Manor. It is always a pleasure to see you visit every week and we will feedback your positive comments to the staff.

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Review from Adam M (Son of Resident) published on 29 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
A truly amazing Care Home that is warm and friendly. The staff are so considerate and my mum looks so well. Thank you, Digby Manor, for putting a smile back on my mum’s face and for the wonderful you care you give to all the residents.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Adam for your review of Digby Manor. All the staff were happy to hear your delight at the care mum receives. She is very happy and loves the family home feel that we pride ourselves on. Look forward to seeing you visit again soon. Best wishes,

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Review from Susan J (Niece of Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding care never too much trouble to talk to you very helpful. The care home is very clean with good food. I would recommend very highly.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Susan for your warm words about Digby Manor. It was our pleasure to care for your auntie and it was so nice to always see you visit. Best wishes to you and all the best for 2019.

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Review from Eileen B (Daughter of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mum moved into Digby I cannot fault the care which she has received. Mom is happy and looks very well. The staff go above and beyond, not only in supporting the residents but also the relatives.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Eileen for kindly taking the time to write a review of Digby Manor and for the kind words. We are very pleased to hear that you are delighted with the level of care and attention mum receives. It is a pleasure to see the family visit so regularly and become a part of the Digby Manor community. Best wishes to you and the family.

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Review from Allen B (Son of Resident) published on 18 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stopped by Thursday evening to see my mother, who is a resident at the Digby Manor and walked in midway through a performance of Oliver that had been put on by the home with outside performers. My mom was sitting across the room from me and did not notice me come in. I did not want to disturb the
performance so I moved to the side and had the opportunity to observe my mom singing along and really enjoying herself with me being noticed.
It really struck me the amazing difference in my mom in such a short space of time. Mom has spent several months in hospital where, though well cared for, she was really just a shell of herself. Before that, she was at home trying to live independently but failing.
It was a really difficult thing to accept that we needed to have mom cared for. Finding a place you trust to look after the most valuable and vulnerable person in your life is not at all easy.
The short space of time mom has been in Digby Manor has made an incredible change for good with Mum. The anxiety she had over nearly everything, has disappeared. She looks amazing, with far more energy. I can put all of this down to the wonderful staff at Digby House. Ever cheerful and great banter with all the residents. Mom's never without an extra cushion or wrap (she is forever cold), even though everyone else is sweltering. Endless cups of tea which are essential to an old Irish woman, a really welcoming atmosphere, we visitors are never an inconvenience or in the way.
We may well be losing our lovely mother to Alzheimer's but it is great we do not have to worry at all about her care and wellbeing. Now she is safely ensconced in Digby Manor.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Allen, for your detailed review of your mother’s care. We are all delighted at Digby Manor that your family is very happy with Mum’s care. It is always lovely to see the family visit Mum and that she has settled in well. We wish you all a wonderful Christmas from all the staff at Digby Manor. All the best for the New Year.

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Review from L C (Niece of Resident) published on 29 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my uncle took up residence in April, his health has greatly improved and he has gained weight. The staff are incredibly patient and kind. They are very aware of his needs and are closely managed by the home's managerial staff. They maintain his personal needs as well as his physical and mental
needs. There is a good rapport between staff, residents and their families, which helps provide a very homely atmosphere.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you for kindly highlighting how well your uncle is doing under the watchful eyes of our staff. He has settled in very well to the Digby Manor community and it is so nice to see you visit regularly. Best wishes to you.

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Review from Susan J (Niece of Resident) published on 9 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our aunt moved into Digby Manor 5 months ago she has settled in very well with the help of all the staff from office to kitchen, they all take time to talk to her and spend time with her she has made friends and enjoys the activities every week she loves having her hair done
we, as her family, are
very pleased we choose Digby Manor all the staff are really easy to talk to and very helpful if we have any questions about our aunt.
We visit any time day or night and she is always happy.
Overall, Digby Manor is clean good food and a very welcome place.
They always keep us informed of our aunt's progress.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Susan for your lovely review of Digby Manor.
The staff are all doing their training today, so I will be sure to pass on your kind review of their working practice during their break. I am very happy to hear that your aunt has settled in very well and it is always pleasing to see relatives visit so often and become a part of the Digby Manor community.
Best wishes to you and your family and thank you once again for sharing your experience of the care home.

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Review from David L (Son of Resident) published on 1 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Digby Manor Residential Care Home as everyone who works at the home from management to the cleaners always seems to make a special effort to ensure that the residents feel at home. The staff is very friendly and always seems to go that extra mile, in order to meet the needs
of each resident. There is always some kind of activity going on each day for the residents to help keep them active and to create a cheerful social environment. Finally, it is always nice to go home knowing that your family member is going to be well looked after and will be sleeping in their own spacious and comfortable bedroom.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you David for your lovely review of Digby Manor. Your mum has settled in very well and enjoys the weekly singer we have. We look forward to you visiting when you are next over from Japan and wish you and your family the very best. Thank you once again for taking the time to review the Care Home and we are always on hand should you ever need anything.

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Review from C T (Niece of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak too highly of Digby Manor.
My aunt was treated with dignity, all the staff were very caring. The management go that extra mile, nothing was too much trouble. We were so sorry to have to leave but my aunt had to go to a nursing home.
We were all made to feel like family at Digby Manor.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, for your lovely review of Digby Manor. The staff loved to care for your aunt and it is with a very heavy heart that we had to say goodbye. We hope that she is settled in to her new home and we wish you all the very best. Please say hello and big hugs to your aunt from all the staff at Digby Manor.

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Review from Louise F (Daughter of Resident) published on 18 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found Digby Manor to be a very warm and embracing community. Our mother felt at home from the outset and it is reassuring to know that she is well cared for and is happy in her new surroundings. The management are friendly and it was nice to meet the owners on our first day. A thoroughly friendly
and caring place that we as a family would have no hesitation in recommending for anyone looking to place a loved one.
Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Louise, for your family's lovely review of Digby Manor. It is a pleasure to have mum stay with us and be so engaging with our daily activities. Mum really has settled in immediately to life at Digby Manor and we hope as a family you all visit regularly as we know how much she values and loves her family.

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Current Review Score: 10.0 (9.997)

Overview of Review Score

The Review Score of 10 (9.997) out of 10 for Digby Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.997 for Digby Manor Care Home is calculated as follows: ( (311 Excellents x 5) + (1 Goods x 4) ) ÷ 312 Ratings = 4.997
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Digby Manor Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 29 Aug 2025

Please contact the Manager, for further details about availability, The Management Team will then arrange a convenient time for you to view the Home. Please read our CQC report that we pride ourselves on. It shows how care, safety and happiness for our residents are our priority. We have also been rated 'Best Care Home 2018, 2019, 2020, 2021, 2022, 2023, 2024 and 2025 - Birmingham' by Global Healthcare Pharmaceutical, Lawyer International AND Global 100, as well at the Top Care Home in Birmingham by carehome.co.uk for the last seven years running. Please see our website for further details of our award winning team.

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Awards / Recognitions (25)

Meet the Team (4)

Darren

Darren Somauroo

Job Title: Director Joined: 2017

Darren took over the ownership of Digby Manor Residential Care Home in March 2017. Prior to arriving at the Home, he worked for his parents in the Care Sector and has led both strategically and operationally in various settings. Darren took his time to find 'the right home' before purchasing Digby Manor in March 2017. Community links are a big part of his vision for making Digby Manor the number one flagship home in the West Midlands and the various awards received to date show how well the Care Home is doing. Darren has big plans for the future of Digby Manor and with his long-standing and committed staff are striving for outstanding in all that they do in the delivery of person-centred care.

Jane

Jane Farr

Job Title: Registered Manager Joined: 2017

Jane is a mother of 2, with a daughter and a son who are now grown up and have families of their own. Jane is a proud grandmother of 5 grandchildren, whom she adores.
Jane started her career in a nursing home over 20 years ago and worked her way through her qualifications completing level 2, 3, 4 and leadership and management.
Jane always wanted to care for people even as a child and always wanted to help the less fortunate. During Jane’s studies her tutor advised her to go to University to study ‘nursing’, however Jane had other ideas and really wanted to make a difference.
As a child, Jane, was always around people with learning disabilities whom she would share holidays and social events. Jane felt this was the area that she wanted to pursue and to support people to make a difference. Jane worked her way up to become a Registered Manager.
In August 2017, Jane was appointed the Care Home Manager of Digby Manor and has been part of a magical experience since. Jane feels very passionate about her role and making a difference through ‘Good Quality Care.’ And so the journey continues for Digby Manor to be ‘outstanding’ in all areas by the regulator, CQC.

Lisa

Lisa Brettell

Job Title: Deputy Manager Joined: 1997

Lisa has worked at Digby Manor for over 25 years! She worked her way up through the ranks starting as a part-time Domestic shortly after having had her daughter. She has worked in every area of Digby Manor and knows the environment inside and out. Lisa has completed NVQ Levels 2 and 3 in Health and Social Care. Lisa has also completed her Team Leader Qualification, and she has completed a Level 2 in Dementia Care, End of Life Care, Nutrition and Equality and Diversity. Lisa is now currently working towards gaining a Level 5 in Health and Social Care. Lisa is part of the Management Team to ensure we deliver excellent standards of care for all our residents. In her spare time, Lisa enjoys socialising with friends, spending time with her family, especially her grandchild, who is her bundle of joy. Lisa is a long time fan of Digby Manor and loves being a part of something special and especially making a difference to peoples lives.

Kimberley

Kimberley Morris

Job Title: Quality Assurance Manager / Administrator Joined: 2018

Kim is a qualified accountant and has been the Administrator at Digby Manor Residential Care Home since January 2018. Prior to working at Digby Manor, Kim worked for a major accountancy company in the city. She has also completed many of the in-house training courses offered at Digby Manor given her interest in working with people with dementia. Outside of work, Kim and her husband like to partake in lots of extracurricular activities with their son. Kim oversees all the administration of the care home and conducts the viewings of potential families/residents.

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