Owner: Ashdale Care Homes Ltd
Person in charge: Carole Wilkins (Owner/Manager)
Local Authority / Social Services: Birmingham City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users
Registered Care Categories*: Old Age
Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment & Deafness • Schizophrenia • Speech Impairment • Stroke • Visual Impairment
Admission Information: Pre admission assessment followed by 28 day trial. Ages from 60 to 110.
Single Rooms: 28
Shared Rooms: 1
Rooms with ensuite WC: 29
Weekly Charges Guide: Personal Care Single £720 – £750 , Personal Care Shared (per person) £720 – £750 (These prices are only a guideline, please contact Stratford Court to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
Situated close to the Stratford road in Hall Green.Close to public transport.
Visiting:
Open visiting but protected meal times, 12.30-1.30 and 4.30-5.45pm.
Parking:
Main parking to the rear via Delamere road with extra parking to the front of the home.
Latest Care Quality Commission* Report on Stratford Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.6 (maximum of 10) for Stratford Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Stratford Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Stratford Court is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.584 Points relating to the number of positive Reviews for Stratford Court is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6 Target = 0.167 , then divided by 2 = 0.084
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Stratford Court has a Review Score of 6.6 (6.584) from 1 Reviews
Review submitted from a Website Submission by Keith B (Son of Resident) on Saturday 8 April 2017. Relates to February 2017.
This Care Home is Outstanding. My Mom received the best care anyone could ever ask for. Every member off staff was so caring. Mom had excellent care until she died. My family was looked after with tea and food as we spent a lot of time with Mom.
I would recommend this home without a doubt. Thank you Stratford Court for everything.
How likely would you be to recommend Stratford Court? Extremely Likely
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Carole Wilkins, Care Manager at Stratford Court responded to this review on 10 Apr 2017:
Thank you for your kind words. It was a pleasure looking after your mom and she is missed by all at Stratford Court.
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