Birmingham Road, Allesley, Coventry CV5 9BA
Group: Greentree Enterprises Ltd
Person in charge: Donna Ingram (Manager)
Local Authority / Social Services: Coventry City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 23 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Challenging Behaviour • Parkinson's Disease • Schizophrenia • Stroke
Admission Information: Ages 55+.
Single Rooms: 19
Shared Rooms: 2
Rooms with ensuite WC: 19
Weekly Charges Guide: Personal Care Single from £471 (These prices are only a guideline, please contact Clarendon House to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Clarendon House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Clarendon House has a Review Score of 6 (6.026)
The Review Score of 6 (maximum of 10) for Clarendon House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Clarendon House in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.417 for Clarendon House is calculated as follows: ( (6 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.417
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.609 Points relating to the number of positive Reviews for Clarendon House is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.6 Target = 0.217 , then divided by 2 = 0.109
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Tracey C (Daughter of Resident) on Tuesday 30 August 2016. Relates to August 2016.
Small and intimate - staff know the residents and the residents know the staff. The staff really care, the residents are not a number. The staff work very hard to ensure that the resident's individual needs are met. The home itself is kept extremely clean and residents bedrooms are well looked after. I am confident that Dad is safe and well looked after.
How likely would you be to recommend Clarendon House? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Satisfactory
Heath Tredell, Director at Clarendon House responded to this review on 31 Aug 2016:
Thank you very much for your kind review. Everyone at Clarendon House work hard to create a very homely feel whilst providing professional care; something often not possible in larger establishments.
There are currently no Care Home Idol entrants who have performed at Clarendon House