Clarendon House Care Home

Birmingham Road, Allesley, Coventry CV5 9BA
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10 99 Reviews
  • Clarendon House Care Home, Coventry
Clarendon House offers residential and dementia care for up to 23 Residents. Care can be respite, convalescent, palliative or long-term residential.

Clarendon House is nestled in the leafy suburb of Allesley, a 10-minute drive from the town centre, with accessible public transport options. The home has large gardens which include a seating area on the patio. Every bedroom has telephone and television points plus wi-fi access throughout the building. The home is wheelchair friendly and has a lift servicing both floors. The interior decoration is dementia friendly and designed with input from Residents.

One-to-one activities are available and encouraged, with staff making efforts to make any activities requested possible. There are also group and social activities and trips, with each individual’s cultural interests in mind too.

Residents are offered a choice of home-cooked, nutritionally balanced food with options relating to specific dietary needs always available.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 23 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £900
  • Self-Funded Residential Dementia Care: from £900
  • RESPITE Self-Funded Residential Care: from £900
  • RESPITE Self-Funded Residential Dementia Care: from £900

The weekly fee is based upon the needs of the service user alongside the room chosen (size, en-suite facilities, etc.)

These prices are only a guideline, please contact Clarendon House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Clarendon House Care Ltd

Person in charge

  • Tracey Bates (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (19)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • All visitors must adhere to the visiting policy.

Parking

  • Clarendon House has free carpark space available for all visitors.

Clarendon House Care Home Reviews (99)

Total of 99, showing 1-20
10

Clarendon House Care Home has a Review Score of 10 (9.980) out of 10, based on 73 reviews in the last 2 years. Over all time Clarendon House Care Home has 99 reviews.

Overall Experience

  • 84
  • 14
  • 1
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Date Published

99
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34
73
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Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, always seem to be enjoying themselves on their social media page.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and recognising the friendliness of our team, your review is highly appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming and accommodating when we visit our Nan. I like to follow and watch the videos on social media because it's nice to see my Nan getting involved in the activities they do. They seem to go above and beyond to keep the residents happy.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and the great feedback you have left us. It is great to read the staff are welcoming and accommodating and that our team goes above and beyond to keep the Resident's happy. We will pass this review onto the team who will be delighted to hear your feedback.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming when we arrive for a visit. We see photos & videos on social media of my nan which is lovely to see.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and taking the time to leave us such positive feedback, it is highly appreciated

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Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, they always seem to have lots of fun activities for the residents to keep them engaged.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and recognising the friendliness of our staff team. We will pass your feedback on, we appreciate the time you have taken to leave us a review

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Overall Experience  Overall Experience 5.0 out of 5

All staff are excellent.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and acknowledgement of our staff team. We will pass your feedback on.

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Overall Experience  Overall Experience 5.0 out of 5

Made the first visit which was nervewracking as a visitor really wonderful. It is a calm inviting environment that nan seems to be thriving in.

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Overall Experience  Overall Experience 5.0 out of 5

The staff have been amazing with my mother in law, helping us through a difficult period of moving into care. The team have been highly responsive to our needs, and been very quick to bring her into the little gang at Clarendon. The daily entertainments are something we could never provide, and the
social media updates are wonderful to watch.

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Overall Experience  Overall Experience 5.0 out of 5

I was so worried about leaving my mum in a care home as we have never been in this situation before. The manager and her wonderful staff immediately put my mind at rest. They are calm, caring, respectful and kind. I am able to get back to normality (I cared and lived with mum for two months) knowing
she is part of a small but caring home. I am so very grateful.

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Overall Experience  Overall Experience 5.0 out of 5

Always greeted warmly. Calm environment. Really care about residents. Always respectful

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your great review, we appreciate your feedback - thank you once again.

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Overall Experience  Overall Experience 5.0 out of 5

A staff member in particular is always very welcoming & extremely friendly. She helps us feel comfortable and relaxed when we visit bringing drinks & biscuits.
Any questions we ask are always answered clearly & messages passed on when requested.
Such a caring & thoughtful person, she has done my mother
in laws hair & really takes the time to make things feel like home.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and for sharing such positive feedback about Clarendon House. It is great to read Clarendon House feels homely especially due to a member of our team. Thank you once again and it is a pleasure caring for your Mother-in-law

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Overall Experience  Overall Experience 5.0 out of 5

What a wonderful facility! The care home has such kind staff and really lovely management. A home from home feel about the place. Staff give a warm welcome to residents and visitors alike. There is a can do attitude. The bedrooms are clean and tidy; cleanliness is excellent.
I would highly recommend
this care home as a brilliant place for loved ones. Residents are treated with dignity and respect at all times. There is a feeling of safety and security for the residents.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and leaving us such positive feedback. It is great to read your recognition of our staff and management. We appreciate your recommendation of Clarendon House to prospective care seekers.

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Overall Experience  Overall Experience 5.0 out of 5

The staff care is kind and lovely, very professional. Family atmosphere.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your feedback and recognition of our staff team, we appreciate the time you have taken to leave us a review.

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Overall Experience  Overall Experience 5.0 out of 5

My mother required respite care, and I managed to find a bed at Clarendon House Care Home. The manager visited me the same day I telephoned, and my mother was taken to Clarendon House the following day. Since her arrival, I have always found the staff attentive, and very caring, The senior staff constantly
ask if there is any issue, and all changes to diet or patient needs are recorded and implemented. Every time I am allowed into the building I am met with a smile from staff who answer the door, taken to my mother's room, and even provided with refreshment. I feel so fortunate that my mother is in Clarendon House, and am grateful to all staff and management for all they do to look after my mother.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and providing us with such positive feedback. It is a pleasure having your mother reside with us at Clarendon House Care Home, we will share your review onto our team.

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Overall Experience  Overall Experience 5.0 out of 5

We needed to find emergency respite care for my dad and the home has been so accommodating to this. They made the process easy in difficult circumstances for the family and appreciated their responsiveness to the situation. The staff are always friendly and accommodating and we know that my dad is safe
and being cared for by them. They are very welcoming when we visit and helpful if we have any questions.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and for the recognition of our staff team. It is a pleasure caring for your father at Clarendon House Care Home.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, great sense of humour and very caring.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and recognition of our team, we will pass your feedback on.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are always pleasant and welcoming. More importantly, my sister is well cared for.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and outstanding feedback - we will share your review with our team!

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Overall Experience  Overall Experience 5.0 out of 5

Very compassionate, staff are amazing, they can not do enough and managers are so attentive to all our needs. They go above and beyond as my mum is Punjabi and doesn't speak English. Your kindness and attention to detail has meant the world to us, and we are truly grateful. The home is clean and tidy.
We chose this home because it had a real family feel, which was important. It's not a big home but this way my mum is not just a number and gets a lot more care on a one to one basis. We are eternally grateful for all you do for our mum.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and for your kind words. It is great to read that you are satisfied with the level of Care being provided to your Mother, it is a pleasure having her at Clarendon House. We will share your review with the team.

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Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident at Clarendon House for a few months now. The staff all are very helpful and amazing to all their residents. Lots of activities and interaction it is rewarding to see.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and leaving us such positive feedback. It is great to read that you feel the staff are very helpful and amazing to all the residents. We will share your feedback with the team.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has only been here for a short period of time but in that time, she has been very well cared for by the people working here and this can be seen in how happy she now appears to be.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and outstanding feedback. It is great to read that you feel your mother is very well cared for. We appreciate your review and will share it with the team.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Clarendon House since January 2023. As a family, we found it a difficult decision to make, but it has turned out to be the best choice for her. Clarendon House truly feels like a home away from home. The staff are incredibly kind and genuinely care about my mum's well-being. Nothing
is too much trouble for them, and their care and consideration extends to our family during our visits.

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Current Review Score: 10.0 (9.980)

Overview of Review Score

The Review Score of 10 (9.980) out of 10 for Clarendon House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 73 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 73 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.980 for Clarendon House Care Home is calculated as follows: ( (855 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 871 Ratings = 4.98

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clarendon House Care Home is based on 73 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 73 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jul 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Clarendon House Care Home

What types of Care is Clarendon House Care Home registered for?

Older Person Care, Dementia & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Clarendon House Care Home have?

There are 19 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Clarendon House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Clarendon House Care Home to the centre of Coventry?

3.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clarendon House Care Home to verify any information. View our terms and conditions. Clarendon House Care Home has an Enhanced Service - more info.