Clarendon House Care Home

Birmingham Road, Allesley, Coventry CV5 9BA
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10 99 Reviews
  • Clarendon House Care Home, Coventry
Clarendon House offers residential and dementia care for up to 23 Residents. Care can be respite, convalescent, palliative or long-term residential.

Clarendon House is nestled in the leafy suburb of Allesley, a 10-minute drive from the town centre, with accessible public transport options. The home has large gardens which include a seating area on the patio. Every bedroom has telephone and television points plus wi-fi access throughout the building. The home is wheelchair friendly and has a lift servicing both floors. The interior decoration is dementia friendly and designed with input from Residents.

One-to-one activities are available and encouraged, with staff making efforts to make any activities requested possible. There are also group and social activities and trips, with each individual’s cultural interests in mind too.

Residents are offered a choice of home-cooked, nutritionally balanced food with options relating to specific dietary needs always available.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 23 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £900
  • Self-Funded Residential Dementia Care: from £900
  • RESPITE Self-Funded Residential Care: from £900
  • RESPITE Self-Funded Residential Dementia Care: from £900

The weekly fee is based upon the needs of the service user alongside the room chosen (size, en-suite facilities, etc.)

These prices are only a guideline, please contact Clarendon House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Clarendon House Care Ltd

Person in charge

  • Tracey Bates (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (19)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • All visitors must adhere to the visiting policy.

Parking

  • Clarendon House has free carpark space available for all visitors.

Clarendon House Care Home Reviews (99)

Total of 99, showing 41-60
10

Clarendon House Care Home has a Review Score of 10 (9.980) out of 10, based on 73 reviews in the last 2 years. Over all time Clarendon House Care Home has 99 reviews.

Overall Experience

  • 84
  • 14
  • 1
  • 0
  • 0

Date Published

99
10
34
73
26

Review from Annalea C (Niece of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has recently moved into Clarendon House, and the care support and communication have been excellent. All the staff are warm, friendly and approachable. The manager is great and kept me updated throughout the transition from my uncle's move from the hospital to the home. Although he has only
been in the home for a short time he has settled well. The staff have been so accommodating and a great comfort to him. My uncle was so apprehensive about the move to a care home but after visiting him I can see he will be treated well here, it's such a homely comforting environment.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and your outstanding feedback. It is great to read that your uncle has settled into Clarendon House, we will share your review with our team.

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Review from G B (Daughter of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very supportive staff, always go above and beyond. Dad is always clean, tidy and happy!

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and for leaving us such positive feedback on our staff. We will share your review with our team.

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Review from S B (Son-in-law of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, clean environment.
Staff very helpful.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review; we appreciate you taking the time to leave us feedback on Clarendon House.

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Review from D F (Daughter of Resident) published on 30 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother moved in around 1 month ago, at first we were very worried about how she would settle in but she is so happy, she loves all the staff and she says the food is fabulous. I get regular updates from a staff member which is great. I cannot recommend the manager and all the staff enough for the
level of care and respect shown to my Mum.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and for leaving us such positive feedback. We appreciate your recommendation and we will pass your feedback on to the entire team who will be thrilled to read the above.

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Review from H H (Daughter of Resident) published on 30 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I very much appreciate there are kind and hard-working staff at Clarendon House. My Mum has made positive comments about particular staff who she feels comfortable with, which is reassuring to hear. My thanks to all concerned for all they do.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and for your appreciation of our staff. I will pass your feedback on to our staff, it is a pleasure caring for your Mother.

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Review from C M (Daughter-in-law of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone was very welcoming, including some of the residents. It was lovely to see my MIL interact with new people. She has been very isolated and I was a bit concerned how she would integrate. However I need not have worried she has embraced the Clarendon House.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and feedback, it is great to read that your mother-in-law has embraced Clarendon House. Integration and engaging in person-centred activities is of utmost priority to us at Clarendon House to ensure our residents live rich and fulfilling lives.

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Review from A F (Son-in-law of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is a recent addition to the Clarendon’s guests. I have noticed a huge change in her mental well-being and physical health. She is very happy with both her personal space and the communal areas. She is mixing, making friends, and eating very well.
We visit at very short notice, some
may say “spot check”, and she and the staff are always ready for us. I believe we have met most of the staff now and I truly think that they all enjoy their job and cannot do enough to care for the residents. We chose this home after putting our faith in our initial 2 senior staff members who presented the residence to us. They, or any of the staff have not let us down in any way. They have relieved so much pressure from our lives too. AAA+++

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and for taking the time to leave positive feedback. We appreciate you recognising our staff team and it is great to read that they have relieved so much pressure from your lives - thank you for your review once again.

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Review from C R (Son-in-law of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff is always very welcoming and we are happy with my Mother-in-law's care.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and the recognition of our staff. It is great to read you are happy with the care provided to your Mother-in-law, we will share your review with our team.

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Review from R W (Son of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and friendly.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review. It is great to read you feel the staff is helpful and friendly, we will pass your feedback on to the team.

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Review from J J (Daughter of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have really helped Mum settle in.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review, it is great to read the staff have helped your Mother settle into Clarendon House Care Home.

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Review from Estelle R (Daughter-in-law of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very kind, helpful and patient with my mother-in-law as sometimes she can be very difficult.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and for recognising the kindness, helpfulness and patience of our staff. We will share your review with our team.

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Review from P H (Son-in-law of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming and caring.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for taking the time to leave us a review. It is great to read that you feel the staff are always welcoming and caring, we will share your feedback with the team.

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Review from K B (Daughter of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here since the beginning of the year and everyone has been wonderful. The staff are always so helpful and nothing is too much for them. I wouldn't want her to be anywhere else.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review, it is reassuring to read that you would not like your Mother to be anywhere else. We will share your feedback with our team.

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Review from S P (Next of Kin) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was happy in this environment. Great service and well looked after.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your feedback. It is great to read your relative is happy at Clarendon House and that they are well looked after. We appreciate your review, we will pass it on to the team.

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Review from N P (Next of Kin) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff and friendly. Welcoming when we visit. He is well looked after.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your feedback. It's reassuring to read you feel the staff is great and friendly, we will pass your review on to the team.

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Review from Lindy R (Wife of Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A great excellent service is being provided by the staff at Clarendon House. The staff are helpful, kind and thoughtful. My husband is speaking English/Italian so it's hard to understand him all the the time. Everyone tries to understand him as best they can.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and the great feedback you have left us. It is a pleasure caring for your Husband at Clarendon House and we appreciate you recognising our staff team, we will pass your review on.

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Review from Daniel R (Son of Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care of my father has been outstanding. I can't praise the patience and empathy displayed enough. Also, the fact that the food is cooked fresh onsite is another plus.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and recognising the outstanding care Clarendon House provide. We will share your feedback with our team, thank you once again.

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Review from C H (Daughter-in-law of Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and nothing is too much trouble. Carers go out of their way to provide the best possible care they can.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your outstanding review and recognising the excellent quality of care at Clarendon House. We appreciate your review and we will pass your feedback on to our team.

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Review from J G (Son-in-law of Resident) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident for two years. She is cared for in a respectful and warm manner. The staff know and adapts the regimen to her needs, ensuring the least possible stress. Communication is excellent. There is a warm and secure atmosphere in the residence and plenty of activities to
keep her happy.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your outstanding review. It is great to read that you feel Clarendon House provides a warm and secure atmosphere, it is a pleasure caring for your Mother-in-law and we will pass on your feedback to the team.

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Review from Donna R (Daughter of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely, friendly people. They are very welcoming. Good listeners and do really care. They do a great job. I applaud them all.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your outstanding review and recognition of our staff. We will share your review with the team.

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Current Review Score: 10.0 (9.980)

Overview of Review Score

The Review Score of 10 (9.980) out of 10 for Clarendon House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 73 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 73 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.980 for Clarendon House Care Home is calculated as follows: ( (855 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 871 Ratings = 4.98

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clarendon House Care Home is based on 73 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 73 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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