Clarendon House Care Home

Birmingham Road, Allesley, Coventry CV5 9BA
Review Us
10 106 Reviews
  • Clarendon House Care Home, Coventry
Clarendon House offers residential and dementia care for up to 23 Residents. Care can be respite, convalescent, palliative or long-term residential.

Clarendon House is nestled in the leafy suburb of Allesley, a 10-minute drive from the town centre, with accessible public transport options. The home has large gardens which include a seating area on the patio. Every bedroom has telephone and television points plus wi-fi access throughout the building. The home is wheelchair friendly and has a lift servicing both floors. The interior decoration is dementia friendly and designed with input from Residents.

One-to-one activities are available and encouraged, with staff making efforts to make any activities requested possible. There are also group and social activities and trips, with each individual’s cultural interests in mind too.

Residents are offered a choice of home-cooked, nutritionally balanced food with options relating to specific dietary needs always available.
Show Clarendon House Care Home on the Map

Care Provided by Clarendon House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 23 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £900
  • Self-Funded Residential Dementia Care: from £900
  • RESPITE Self-Funded Residential Care: from £900
  • RESPITE Self-Funded Residential Dementia Care: from £900

The weekly fee is based upon the needs of the service user alongside the room chosen (size, en-suite facilities, etc.)

These prices are only a guideline, please contact Clarendon House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Clarendon House Care Ltd

Person in charge

  • Tracey Bates (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (2)

Visiting

  • All visitors must adhere to the visiting policy.

Parking

  • Clarendon House has free carpark space available for all visitors.

Clarendon House Care Home Reviews (106)

10

Clarendon House Care Home has a Review Score of 10 (9.981) out of 10, based on 76 reviews in the last 2 years.
Over all time Clarendon House Care Home has 106 reviews.

Overall Experience
  • 91
  • 14
  • 1
  • 0
  • 0
Date Published
  • 106
  • 15
  • 30
  • 76
  • 30
Reviewer Connection to Clarendon House Care Home
  • 27
  • 20
  • 13
  • 9
  • 6
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 106, showing 61-80
Review from S P (Next of Kin) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative was happy in this environment. Great service and well looked after.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your feedback. It is great to read your relative is happy at Clarendon House and that they are well looked after. We appreciate your review, we will pass it on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N P (Next of Kin) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff and friendly. Welcoming when we visit. He is well looked after.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your feedback. It's reassuring to read you feel the staff is great and friendly, we will pass your review on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lindy R (Wife of Resident) published on 21 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A great excellent service is being provided by the staff at Clarendon House. The staff are helpful, kind and thoughtful. My husband is speaking English/Italian so it's hard to understand him all the the time. Everyone tries to understand him as best they can.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and the great feedback you have left us. It is a pleasure caring for your Husband at Clarendon House and we appreciate you recognising our staff team, we will pass your review on.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Daniel R (Son of Resident) published on 21 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care of my father has been outstanding. I can't praise the patience and empathy displayed enough. Also, the fact that the food is cooked fresh onsite is another plus.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and recognising the outstanding care Clarendon House provide. We will share your feedback with our team, thank you once again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C H (Daughter-in-law of Resident) published on 14 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and nothing is too much trouble. Carers go out of their way to provide the best possible care they can.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your outstanding review and recognising the excellent quality of care at Clarendon House. We appreciate your review and we will pass your feedback on to our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J G (Son-in-law of Resident) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident for two years. She is cared for in a respectful and warm manner. The staff know and adapts the regimen to her needs, ensuring the least possible stress. Communication is excellent. There is a warm and secure atmosphere in the residence and plenty of activities to
keep her happy.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your outstanding review. It is great to read that you feel Clarendon House provides a warm and secure atmosphere, it is a pleasure caring for your Mother-in-law and we will pass on your feedback to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Donna R (Daughter of Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are lovely, friendly people. They are very welcoming. Good listeners and do really care. They do a great job. I applaud them all.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your outstanding review and recognition of our staff. We will share your review with the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ross R (Grandson of Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic staff - hard working.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your outstanding review, we will pass your feedback onto the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B C (Son of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean home, always safe and the staff are very helpful. The staff really do care.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and your outstanding feedback. We appreciate you recognising our staff and their caring nature, we will share this review with the team. Thank you once again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T C (Son of Resident) published on 13 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good, clean, comfortable and safe home. Staff are genuinely caring and are always helpful and welcoming.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review; it is great to read that you feel Clarendon House is a good, clean, comfortable and safe home. Thank you for acknowledging our staff, and we will share your feedback with our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H M (Daughter of Resident) published on 10 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I constantly receive updates on the care and condition of my mum. Since Mum has been a resident, we have seen a marked improvement in her welfare. The care given has been amazing, and they all show compassion towards Mum.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your positive review. It is great to read that you have seen an improvement in your mother's welfare, and the care is amazing, along with the staff team showing compassion towards your Mother. We will share this review with our team, and thank you once again for your review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P G (Sister of Resident) published on 10 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant staff, very helpful. My brother seems very happy here which gives me peace of mind.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your positive review and for acknowledging our staff team. It is great to read that you have peace of mind with your brother residing with us, we will share your review with the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G T (Daughter of Resident) published on 10 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are always welcomed and given updates about our relative. She is clearly well looked after and comfortable.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review, it is great to read that your relative is well looked after and comfortable. We appreciate you taking the time to leave us a review and will share your feedback with the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S G (Brother-in-law of Resident) published on 10 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visits are very pleasant. When visiting my brother-in-law there is a family feel to the home. The staff are always polite and happy and always greet me on arrival.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review. It is great to read your visits are very pleasant at Clarendon House. Clarendon House is a family-run home and we pride ourselves in instilling our family values at the home. Thank you once again we will share your review with our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Simon W (Son of Resident) published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On my arrival at Clarendon House, I was greeted by a lady who was very polite and friendly. I was shown to my dad's room. I had never been in my dad's room before and my first impressions were that it was bigger than I was expecting. It was being cleaned by members of staff, which is always a good sign.
Overall the room was a nice size and a clean space with a lovely view. Dad, in himself, seemed very comfortable and relaxed. His appearance was very clean and tidy.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and it is great to read that you had a positive experience when visiting your Father. We will share your review with our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D P (Brother of Resident) published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is happy being here, therefore so am I.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your positive review. It is great to read your brother is happy residing at Clarendon House, we will share your feedback with our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gemma F (Granddaughter of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wold like to start by saying how truly grateful I am to the staff at Clarendon House. My grandma has been a resident here for the best part of 15 years and in that time the love and care she has been given is incredible. No matter what I request, if this is last minute visits or someone to talk to
the staff at Clarendon always go above and beyond. I feel so lucky to have my grandma in such an amazing place and with a very very special team. Thank you.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and your positive feedback for Clarendon House. It is great to read you feel your grandma is in an "amazing place and with a very very special team". Thank you once again, we will share this review with our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E G (Granddaughter of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother has been a resident for 2 years at Clarendon House and has received the best personal care I could hope for. The staff are very aware of her as an individual and are able to anticipate her needs. The standard of cleanliness is second to none and my nan's personal hygiene is immaculate.
The staff are friendly when we visit and Nan's able to associate with other residents which is important to us as her family.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and leaving such positive feedback for Clarendon House. We will share this review with our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Caroline V (Daughter of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a daughter, the hardest decision I had to make was to accept my mum's situation and move her into a caring facility. From the moment I stepped into Claredon House, I was greeted with compassion and understanding. I knew this was going to be my mum's new home. I have nothing but respect for such a
genuine team, their care is second to none. On behalf of me and my family, I would like to thank you all for your hard work, love and support you give my mum on a daily basis. I am forever grateful.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and your kind words. It is a pleasure caring for your mother, we will share this review with our staffing team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Inger M (Daughter-in-law of Resident) published on 25 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was admitted into Clarendon House in February 2023. Unfortunately, she had progressed into the latter stages of dementia, and even with a care package in place at home we could no longer administer the appropriate care that she needed. After viewing a couple more care homes which really weren’t
suitable, Clarendon were able to offer mum a place and we are so pleased that they did. A smaller home with a more personal feel where residents are treated like family. All of the staff work incredibly hard to deliver an excellent level of care whilst keeping the resident's dignity. They were all genuinely kind and compassionate. Mum unfortunately passed away in July 2023. We know that during her last few months she spent her days being given the best possible care in a lovely, caring environment. The family would like to give a very big thank you to the director, the manager and all involved in Mum's care. We would highly recommend Clarendon House.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Hi Inger, thank you for such positive feedback and recognition of the staffing team. It was a pleasure caring for your mother-in-law and she is dearly missed by all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.981)

Overview of Review Score

The Review Score of 10 (9.981) out of 10 for Clarendon House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 76 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 76 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.981 for Clarendon House Care Home is calculated as follows: ( (892 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 908 Ratings = 4.981
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clarendon House Care Home is based on 76 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 76 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clarendon House Care Home to verify any information. View our terms and conditions. Clarendon House Care Home has an Enhanced Service - more info.