Clarendon House Care Home

Birmingham Road, Allesley, Coventry CV5 9BA
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10 99 Reviews
  • Clarendon House Care Home, Coventry
Clarendon House offers residential and dementia care for up to 23 Residents. Care can be respite, convalescent, palliative or long-term residential.

Clarendon House is nestled in the leafy suburb of Allesley, a 10-minute drive from the town centre, with accessible public transport options. The home has large gardens which include a seating area on the patio. Every bedroom has telephone and television points plus wi-fi access throughout the building. The home is wheelchair friendly and has a lift servicing both floors. The interior decoration is dementia friendly and designed with input from Residents.

One-to-one activities are available and encouraged, with staff making efforts to make any activities requested possible. There are also group and social activities and trips, with each individual’s cultural interests in mind too.

Residents are offered a choice of home-cooked, nutritionally balanced food with options relating to specific dietary needs always available.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 23 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £900
  • Self-Funded Residential Dementia Care: from £900
  • RESPITE Self-Funded Residential Care: from £900
  • RESPITE Self-Funded Residential Dementia Care: from £900

The weekly fee is based upon the needs of the service user alongside the room chosen (size, en-suite facilities, etc.)

These prices are only a guideline, please contact Clarendon House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Clarendon House Care Ltd

Person in charge

  • Tracey Bates (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (19)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • All visitors must adhere to the visiting policy.

Parking

  • Clarendon House has free carpark space available for all visitors.

Clarendon House Care Home Reviews (99)

Total of 99, showing 61-80
10

Clarendon House Care Home has a Review Score of 10 (9.980) out of 10, based on 73 reviews in the last 2 years. Over all time Clarendon House Care Home has 99 reviews.

Overall Experience

  • 84
  • 14
  • 1
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Date Published

99
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34
73
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Review from Ross R (Grandson of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff - hard working.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your outstanding review, we will pass your feedback onto the team.

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Review from B C (Son of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean home, always safe and the staff are very helpful. The staff really do care.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and your outstanding feedback. We appreciate you recognising our staff and their caring nature, we will share this review with the team. Thank you once again.

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Review from T C (Son of Resident) published on 13 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good, clean, comfortable and safe home. Staff are genuinely caring and are always helpful and welcoming.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review; it is great to read that you feel Clarendon House is a good, clean, comfortable and safe home. Thank you for acknowledging our staff, and we will share your feedback with our team.

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Review from H M (Daughter of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I constantly receive updates on the care and condition of my mum. Since Mum has been a resident, we have seen a marked improvement in her welfare. The care given has been amazing, and they all show compassion towards Mum.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your positive review. It is great to read that you have seen an improvement in your mother's welfare, and the care is amazing, along with the staff team showing compassion towards your Mother. We will share this review with our team, and thank you once again for your review.

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Review from P G (Sister of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant staff, very helpful. My brother seems very happy here which gives me peace of mind.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your positive review and for acknowledging our staff team. It is great to read that you have peace of mind with your brother residing with us, we will share your review with the team.

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Review from G T (Daughter of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are always welcomed and given updates about our relative. She is clearly well looked after and comfortable.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review, it is great to read that your relative is well looked after and comfortable. We appreciate you taking the time to leave us a review and will share your feedback with the team.

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Review from S G (Brother-in-law of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visits are very pleasant. When visiting my brother-in-law there is a family feel to the home. The staff are always polite and happy and always greet me on arrival.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review. It is great to read your visits are very pleasant at Clarendon House. Clarendon House is a family-run home and we pride ourselves in instilling our family values at the home. Thank you once again we will share your review with our team.

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Review from Simon W (Son of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my arrival at Clarendon House, I was greeted by a lady who was very polite and friendly. I was shown to my dad's room. I had never been in my dad's room before and my first impressions were that it was bigger than I was expecting. It was being cleaned by members of staff, which is always a good sign.
Overall the room was a nice size and a clean space with a lovely view. Dad, in himself, seemed very comfortable and relaxed. His appearance was very clean and tidy.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and it is great to read that you had a positive experience when visiting your Father. We will share your review with our team.

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Review from D P (Brother of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is happy being here, therefore so am I.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your positive review. It is great to read your brother is happy residing at Clarendon House, we will share your feedback with our team.

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Review from Gemma F (Granddaughter of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I wold like to start by saying how truly grateful I am to the staff at Clarendon House. My grandma has been a resident here for the best part of 15 years and in that time the love and care she has been given is incredible. No matter what I request, if this is last minute visits or someone to talk to
the staff at Clarendon always go above and beyond. I feel so lucky to have my grandma in such an amazing place and with a very very special team. Thank you.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and your positive feedback for Clarendon House. It is great to read you feel your grandma is in an "amazing place and with a very very special team". Thank you once again, we will share this review with our team.

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Review from E G (Granddaughter of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a resident for 2 years at Clarendon House and has received the best personal care I could hope for. The staff are very aware of her as an individual and are able to anticipate her needs. The standard of cleanliness is second to none and my nan's personal hygiene is immaculate.
The staff are friendly when we visit and Nan's able to associate with other residents which is important to us as her family.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and leaving such positive feedback for Clarendon House. We will share this review with our team.

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Review from Caroline V (Daughter of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a daughter, the hardest decision I had to make was to accept my mum's situation and move her into a caring facility. From the moment I stepped into Claredon House, I was greeted with compassion and understanding. I knew this was going to be my mum's new home. I have nothing but respect for such a
genuine team, their care is second to none. On behalf of me and my family, I would like to thank you all for your hard work, love and support you give my mum on a daily basis. I am forever grateful.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and your kind words. It is a pleasure caring for your mother, we will share this review with our staffing team.

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Review from Inger M (Daughter-in-law of Resident) published on 25 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted into Clarendon House in February 2023. Unfortunately, she had progressed into the latter stages of dementia, and even with a care package in place at home we could no longer administer the appropriate care that she needed. After viewing a couple more care homes which really weren’t
suitable, Clarendon were able to offer mum a place and we are so pleased that they did. A smaller home with a more personal feel where residents are treated like family. All of the staff work incredibly hard to deliver an excellent level of care whilst keeping the resident's dignity. They were all genuinely kind and compassionate. Mum unfortunately passed away in July 2023. We know that during her last few months she spent her days being given the best possible care in a lovely, caring environment. The family would like to give a very big thank you to the director, the manager and all involved in Mum's care. We would highly recommend Clarendon House.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Hi Inger, thank you for such positive feedback and recognition of the staffing team. It was a pleasure caring for your mother-in-law and she is dearly missed by all.

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Review from Marion A (Daughter-in-law of Resident) published on 20 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father-in-law suffers from Alzheimer’s and has been at Clarendon House since October 2020.
Obviously, that covered the Covid pandemic, and although it was a difficult time for everyone who had loved ones in care homes, the staff did everything they could to mitigate the situation by helping with
window visits etc.
When Dad entered the home he was very agitated angry and confused because of his illness. Since entering the home, even taking into account the fact that the illness has progressed, he is happy relaxed and content. This is a result of all the hard work the staff do. He feels ‘at home’.
Clarendon House is a much smaller home than a lot of the other homes we considered, and I think that is what makes it so perfect for Dad, and what contributes to its homely feel.
I would be happy to recommend this home to someone seeking a place for a family member or loved one.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and it is great to read your father-in-law "feels at home" at Clarendon House. It is reassuring to read you would be happy to recommend Clarendon House to prospective care seekers. We will share your review with our team and thank you for your review once again.

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Review from Wendy R (Daughter of Resident) published on 6 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum who has Dementia has been at Clarendon House now for over 18 months, after a slightly rocky start when she did not mix with anyone and stayed in her room, she has really come out of her shell and is happy to join in with activities and mealtimes in the dining room. The staff are very caring and
patient with her. Having been at the home when lunch has been served I can honestly say that the food looked and smelt very appetising. The home has a nice homely feel to it and they certainly have lots of different activities for the residents, especially the singing which Mum loves.
They also do lots of different things within the community involving the residents.
The manager and the director are very accommodating when I bombard them with questions or queries over Mum's care and always respond in a timely manner. Other staff are often phoning me to update me on Mum's health and well-being.
Overall, I would not hesitate to recommend Clarendon House to anyone who has a relative in need of care.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your positive review and recommending Clarendon House to prospective care seekers. We will share your review with our team who will be delighted to read your feedback. Thank you once again.

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Review from Louise W (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From moving my father to Clarendon House in May 2022, he has received care like any family member. The staff always treat him with respect and know how to make him smile. He is always clean, washed and well-fed. As this is general feedback, Dad has had a couple of instances where he has been admitted
to the hospital; I always receive a call in the first instance and a detailed rundown of what has happened and reassurance that I will be kept updated. At Christmas, had had a fall where he banged his head and broke his hip, Dad was taken to the hospital, where I was able to meet him. Following two weeks in the hospital, after having an operation to mend his hip, Dad returned back to Clarendon. The staff and the hospital had communicated to ensure he would have the required appliances to ensure he would be able to get out of bed and stand up and also the use of a wheelchair.
I would like to thank Clarendon, the staff and all those involved, who obviously make the time in my dad's life a happy one.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for leaving us a positive review. It is great to read the staff make the time in your Father's life a happy one and we will certainly share your review with the entire team. Thank you once again and it is a pleasure caring for your Father.

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Review from Jeanette A (Niece of Resident) published on 3 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has stayed at this home for around 9 months now and the care he has received has been phenomenal. He's been looked after while he's been ill and the staff have made sure he had everything he needs. My uncle enjoys the entertainment they provide. We get regular updates from the home regarding
his activities and his health. The home is clean and tidy and I would recommend it to anyone who needs to find a home for a loved one.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and for leaving us such positive feedback. We are pleased to read the care your uncle receives is phenomenal and for recommending Clarendon House to prospective care seekers. We will share your review with our team.

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Review from Christina G (Daughter of Resident) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Clarendon House Care Home for one year this month as she has Alzheimer's and vascular dementia. The staff are the most caring and patient people and look after Mum with empathy and sensitivity. The provision of simple things that Mum has always liked, such as occasional music and
dance sessions which trigger happy memories for her and attention to her personal care which she finds difficult to understand but was always most important to her in the past. Mum also now eats proper meals which has improved her health and she definitely enjoys the cooking done by the staff there. I feel that I can leave my mum at Clarendon and she will be well cared for on a day-to-day basis and that I can visit her as her daughter and enjoy the time we have. It is as always, a pleasure to deal with the whole family at Clarendon House and I thank you for your ongoing care.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for such a positive review of Clarendon House Care Home. We are pleased to read you feel your mother is well cared for and your acknowledgement of our staff team. We will share this review with the team, it is a pleasure caring for your mother.

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Review from P C (Son of Resident) published on 30 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both parents are residents at Clarendon House Care Home and we are very happy with the care they are receiving.
The attention to detail is superb.
After a not so good experience with a previous home, it has been a pleasure dealing with Clarendon House. Thanks.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review, it is highly appreciated. We are happy to read your experience has been better with Clarendon House than the previous care home your parents resided in. We will share your review with the staff team and thank you once again.

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Review from Jo W (Sister-in-law of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law has been at Clarendon House Care Home since March 2022. She came out of hospital after a fall resulting in a hip replacement. She has dementia and the improvement since she went to Clarendon House is remarkable.
She had one-to-one care and is now walking with a frame. She eats meals
which in her previous home she refused, she has a shower and the staff involved with her I can't speak highly enough of. The staff and the care gives me peace of mind.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for such a positive review of Clarendon House. It is reassuring to read the staff and care being delivered gives you peace of mind, we will share this review with the staff team. Thank you once again.

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Current Review Score: 10.0 (9.980)

Overview of Review Score

The Review Score of 10 (9.980) out of 10 for Clarendon House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 73 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 73 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.980 for Clarendon House Care Home is calculated as follows: ( (855 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 871 Ratings = 4.98

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clarendon House Care Home is based on 73 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 73 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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