I am very happy with the care shown to my father. The staff are very friendly and helpful.Pamela O(Daughter of Resident/Service User)

The staff have all been excellent and have far exceeded my expectations. We are more than happySteve W(Son of Resident/Service User)

Dad is happy in the home. The staff are caring and friendlyM A K(Daughter of Resident/Service User)

I am very happy with the care shown to my father. The staff are very friendly and helpful.Pamela O(Daughter of Resident/Service User)

The staff have all been excellent and have far exceeded my expectations. We are more than happySteve W(Son of Resident/Service User)

Dad is happy in the home. The staff are caring and friendlyM A K(Daughter of Resident/Service User)

The Knowles in Tile Hill village, near Solihull, offers care to people aged 65+, those with physical disabilities and people living with dementia.
The care home accommodates 38 residents.
Dementia care is available thanks to trained, caring staff and facilities such as sensory areas, reminiscence activities and memory boxes.
Residents can pursue hobbies, get involved in gardening in the care home's large grounds or simply relax in the sensory beach-themed garden.
Residents can enjoy delicious, nutritious home cooked meals of their choice.
Care Provided by The Knowles
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Knowles for full pricing details and T&Cs.
Contact The Knowles to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Knowles Care Home Ltd
- Private Owned
Person in charge
- Sonya Kelly (Acting Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (1)
The Knowles Reviews (141)
The Knowles has a Review Score of 9.6 (9.629) out of 10, based on 32 reviews in the last 2 years.
Over all time The Knowles has 141 reviews.
My Dad came to The Knowles in November 2018 and we have just had his 2-month review. The staff have all been excellent and have far exceeded my expectations. We are more than happy with the care provided at the Knowles.
When my Dad had to go into a home I was really worried and upset. As time has gone on and I come to see him a lot I have felt so much better about it. The staff are lovely and have done a great job welcoming him and looking after him. I know he is safe and that is most important to me.
I am happy with my wife's care.
Myself and my family are really happy with the treatment that my husband receives here. He has settled well now after being not so when he first came.
The staff are always pleasant, helpful and very attentive to the needs of parents. Very friendly and welcoming.
First class care - very friendly staff.
Excellent home to live in.
The staff are caring and friendly.
The choice of food is good and everywhere is clean and cheerful.
Good entertainment is provided for the residents.
You are welcome to visit anytime and are always made welcome.
Mother is very happy. The pastoral care extended to the family and here is fantastic!
Most grateful for the care and understanding of staff that give us re-assurance at this unfortunate time of our life. It has helped my wife to settle in. Please keep up the good work.
Nicky has been a fantastic support to my mother and the family. I would highly recommend The Knowles care home to anyone in a similar situation.
Very happy that my wife is at this home. All the staff are very helpful at all times.
All the staff here are so friendly and caring. They go the extra mile and nothing is too much trouble. The staff all 'love' every single resident. Genuinely I would recommend this home and I have done this to my friends who are in similar situations.
I cannot fault the Knowles at all. The carers are on the ball 100%, especially the senior staff. I'm so pleased we chose this home for love, care and safety.
Friendly staff, attentive to residents and always jolly.
The carers are always good with the residents they provide and excellent service.
The staff are very caring and helpful. They always have a smile on their faces. My mum is happy living here. We are kept informed of meetings and events at the home that we are invited to.
The carers are absolutely amazing in the way they relate to the residents, especially one in particular. My mother-in-law speaks highly of her.
Since the new manager and staff, replacements have taken place the home has improved beyond recognition.
Could not be more happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Knowles.
There are no upcoming events for The Knowles.
Awards / Recognitions (12)
- 24 Jun 2019Recipient: The Knowles
- 02 Oct 2018Recipient: The Knowles
- 01 May 2018Recipient: The Knowles
Accreditations
There are no accreditations posted yet for The Knowles.
Meet the Team (0)
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