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The Knowles

6 Duggins Lane, Tile Hill Village, Nr Solihull, Coventry, West Midlands CV4 9GN
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I am very happy with the care shown to my father. The staff are very friendly and helpful.Pamela O(Daughter of Resident/Service User)
The Knowles, Coventry
The staff have all been excellent and have far exceeded my expectations. We are more than happySteve W(Son of Resident/Service User)
The Knowles, Coventry
Dad is happy in the home. The staff are caring and friendlyM A K(Daughter of Resident/Service User)
The Knowles, Coventry

The Knowles in Tile Hill village, near Solihull, offers care to people aged 65+, those with physical disabilities and people living with dementia.

The care home accommodates 38 residents.

Dementia care is available thanks to trained, caring staff and facilities such as sensory areas, reminiscence activities and memory boxes.

Residents can pursue hobbies, get involved in gardening in the care home's large grounds or simply relax in the sensory beach-themed garden.

Residents can enjoy delicious, nutritious home cooked meals of their choice.

Care Provided by The Knowles

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £950From £950
Residential Dementia CareFrom £950From £950

Contact The Knowles to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Knowles Care Home Ltd
  • Private Owned

Person in charge

  • Sonya Kelly (Acting Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (1)

The Knowles Reviews (141)

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9.6

The Knowles has a Review Score of 9.6 (9.629) out of 10, based on 32 reviews in the last 2 years. Over all time The Knowles has 141 reviews.

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Showing 141 reviews matching selected criteria
Review from J D (Wife of Resident) published on 14 May 2018 Submitted via Postal Card
Overall Experience

As the home is on two floors residents, who have a bedroom on the first floor cannot go to their room during the daytime as there are no staff permanently up there. There is often an unpleasant smell of urine in the lounges. Food is mainly reheated and not prepared from fresh produce and this contributes to it not looking very appetising. The permanent staff are efficient, caring and capable of looking after the residents well. However, there seems to be a high staff turnover and are depending on agency staff. Overall, The Knowles does a good job of caring for residents.

Reply from Louise Young, Marketing Manager at The Knowles

Thank you for praising the high quality of our care. We always listen and act on concerns to improve. As with most care homes we have to use agency staff to cover sickness. Our meals are supplied by award-winning caterers Appetito. We are proud of the cleanliness of our home but with mainly dementia residents accidents are inevitable.

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Review from J J (Friend of Resident) published on 14 May 2018 Submitted via Website
Overall Experience
Very helpful friendly staff. Rooms can be personalised. Plenty of activity to keep the residents busy and the food is amazing.

My friend is very happy, content and making lots of new friends.

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Review from Ronald P (Husband of Resident) published on 14 May 2018 Submitted via Postal Card
Overall Experience

First attracted to this care home when seeing the number of carers and their interactions with the residents. The carers are very attentive to the needs of the residents and always have time to assist the residents in whatever their needs, always willing to talk to visitors and relatives and discuss their progress.

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Review from Shirley B (Daughter of Resident) published on 25 April 2018 Submitted via Postal Card
Overall Experience

Excellent home could not be happier, staff go out of there way to please, could not be happier knowing my mother is being so well cared for. The new manager thought of my mum's needs and changed her room to enjoy the garden.

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Review from Peter S (Son of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience

Excellent staff, very happy.

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Review from Mary J (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

The Knowles is a lovely homely home - staff are very good and caring.

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Review from Sharon M (Daughter-in-law of Resident) published on 26 January 2018 Submitted via Postal Card
Overall Experience
All staff at The Knowles never cease to amaze me with their care.
We recently took my mother in law out. All the staff had reminded her and encouraged her to feel positive and get ready, even making sure she didn't eat too much before we arrived.
When we returned it was just like going back home. She was greeted with great humour and asked all about her adventure.

Leaving her in the knowledge that she is safe and happy is a true gift - thank you!

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Review from Keith M (Son of Resident) published on 30 November 2017 Submitted via Postal Card
Overall Experience
The home is a very welcoming, warm and the staff are all very caring, warm-hearted and they all work very hard to keep all the residents happy.
There are lots of activities for the residents, dancing, singing, Jumping Jacques and more. The manager and assistant who run the home are very dedicated and out the care of the residents 1st in every case.

I give the level of care 10 out of 10.

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Review from K G (Daughter of Resident) published on 26 October 2017 Submitted via Postal Card
Overall Experience
Very caring staff.

Always approachable and keep me informed of any issues with my dad.

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Review from D C (Daughter of Resident) published on 10 October 2017 Submitted via Postal Card
Overall Experience

I am absolutely overwhelmed by the support, care and dedication of the staff. Their attention to detail and needs of each resident can be clearly seen, especially the Acting Senior. Staff are dedicated, have a sense of humor and will assist and discuss my mother's care at every opportunity. The residents are happy and you can clearly see they are safe, secure and cared for.

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Review from Chris T (Son of Resident) published on 3 October 2017 Submitted via Postal Card
Overall Experience

We find the home to be warm and inviting and mum's care to be very good. She seems to be happy and contented.

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Review from Jack B (Nephew of Resident) published on 14 September 2017 Submitted via Postal Card
Overall Experience
The core of regular full-time staff show their knowledge of the resident's needs and care for them with patience and humour. However, some of the agency staff cannot match this and show they are not so well suited for the job.

All the full-time staff including cleaners, cooks and maintenance staff show a willingness to help whenever they can.

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Review from Barry E (Partner of Resident) published on 1 September 2017 Submitted via Postal Card
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The home is warm and friendly with lots of carers who are all very attentive, facilities and bedrooms are good.

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Review from J M (Daughter of Resident) published on 22 August 2017 Submitted via Postal Card
Overall Experience

The home is clean and comfortable for its residents. The staff are kind and helpful to residents but the laundry is haphazard and items get lost or are poorly treated. My only concern would be that there is not enough to occupy or stimulate residents during the day. I realise that costs must be taken into consideration, but leaving residents sat in front of a TV is no good for people with poor eyesight or hearing and is not enough to occupy what minds they have left.

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Review from A C (Daughter-in-law of Resident) published on 31 May 2017 Submitted via Postal Card
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Very friendly caring staff.

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Review from Susan B (Sister of Resident) published on 12 May 2017 Submitted via Postal Card
Overall Experience

The staff are lovely, very caring. My brother is looked after well. The bedrooms are nice, very clean. The staff are always coming around with hot drinks and snacks.

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Review from Margaret June C (Wife of Resident) published on 12 May 2017 Submitted via Postal Card
Overall Experience

My husband has only been here for two weeks and everything about the care and home has been first class.

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Review from Patricia B (Daughter-in-law of Resident) published on 20 March 2017 Submitted via Postal Card
Overall Experience
Our mother came to The Knowles after a long stay in hospital, it was decided she could no longer live within her housing with care setting.
She is 97 years old and this was an enormous change for her, but I cannot speak highly enough of the staff at The Knowles, they put her at ease and made her feel very welcome.
The care and support received has been of a very high standard, and all of us family members have been welcomed on each visit.

The time has now come for Mum to move on to a permanent placement and we would like to thank all the staff at The Knowles for everything they have done over the last six weeks.

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Review from L B (Daughter of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience
The care by the staff is excellent.
The home is clean and always smells nice.
Visitors are welcomed anytime.
The food and activities/entertainment are good.

The manager and staff are always available to talk to.

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Review from Linda H (Daughter of Resident) published on 7 February 2017 Submitted via Postal Card
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Dad seems to have settled in well. I am made to feel very welcome when I visit.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 June 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Awards / Recognitions (12)

  • 24 Jun 2019Recipient: The Knowles
  • 02 Oct 2018Recipient: The Knowles
  • 01 May 2018Recipient: The Knowles

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