Lammas House Residential Care Home

Lammas Road, Coundon, Coventry CV6 1QH

Lammas House Residential Care Home, Coventry, West Midlands
Lammas House Residential Care Home, Coventry, West Midlands
Lammas House Residential Care Home, Coventry, West Midlands

Lammas House is a twenty-three bedroom Coventry care home from the portfolio of Sanctuary Care, set up to support the needs of the elderly through a wide range of care expertise.

The accommodation is ideal for those wishing to maintain a comfortable and independent lifestyle, with 24-hour access to skilled professionals and good wheelchair access for mobility difficulties.

Residents have television and telephone points in their own bedrooms, with loved ones made to feel welcome and respected by staff upon visiting.

Group: Sanctuary Care Ltd

Person in charge: Rukmi Silva (Manager)

Local Authority / Social Services: Coventry City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 23 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 23

Rooms with ensuite WC: 23

Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Lammas House Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Lammas House Residential Care Home has a Review Score of 9.7 (9.742)

The Review Score of 9.7 (maximum of 10) for Lammas House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Lammas House Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.742 for Lammas House Residential Care Home is calculated as follows: ( (135 Excellents x 5) + (40 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 178 Ratings = 4.742

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Lammas House Residential Care Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 13 Reviews ÷ 4.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lammas House Residential Care Home?

  • Extremely LIKELY
    14
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lammas House Residential Care Home

  • Daughter of Resident/Service User
    8
  • Resident / Service User
    3
  • Brother of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • more

This is a very well managed care home.

The staff are very caring to all of the residents and try to attend to all their needs. They create good relationships with all residents and are always willing to have fun with them - there are some real caring staff here.

The restaurant becomes a focal point at meal times where there is a varied menu to choose from. The home is extremely clean and well appointed. The resident's rooms are all en-suite and of a sensible size.

Any changes in residents conditions are flagged appropriately to the family and are always willing to discuss their welfare and ways to keep them happy and content.

After visiting numerous care homes in Coventry I can say this stands out from the crowd - you can tell as soon as you step through the door it's special.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been a resident at Lammas House Residential Care Home over three years now. During this time there have been periods of her being very unwell. The staff have been extremely caring for her varying needs. They cope so well with the changes in mum's behaviour. Mum is always pleased to see the staff and usually responds well and with a smile.
The food I have seen looks very appetising and varied.
Mum is always clean and the home is spotless with no smell of urine.
I consider us very lucky that mum is very well looked after at Lammas House Residential Care Home.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife is receiving respite care due to me being unwell, also due to the fact she has Parkinson's. Since she has been in the home she is a lot brighter due to being with other people and her walking and posture has improved. The staff are on the whole very good and seem to have a good working relationship with the other residents.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

We have been fortunate to find such a lovely, caring home for my mother. Staff are always welcoming, however, busy they might be. Mum enjoys the food and we both enjoy having Sunday lunch together. Lammas is always kept very clean and washing and ironing is always up to date. There is a variety of activities each week as well as "occasional" events such as the fete and an outing to Coombe Abbey.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am so very happy here in Lammas House Residential Care Home . Everyone is very friendly and the staff always have time to help us. We also have plenty of enjoyment to stimulate us. I am so happy here and would not want to be anywhere else it's also very comforting to have our own rooms with things from our own home.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very caring residential home. The staff are caring, efficient and accessible. My husband's aunt has thrived in their care. I have visited many residential homes for the elderly when looking after my mother and my aunt. Lammas House Residential Care Home is by far the best I have come across.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt has been at Lammas House Residential Care Home for a year and I could not have wished for a more caring environment. I have visited many residential homes in Coventry and beyond and Lammas House Residential Care Home is the best I have seen. All the staff are friendly, caring and respectful and my aunt has been exceptionally well looked after. We live a long distance away and the staff keep us regularly informed on a daily basis if necessary. we thank our lucky stars that we were able to find such a wonderful residential home for my aunt!

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been in Lammas House for almost a year now. The staff are brilliant. They are always happy friendly, caring and very helpful. The home is always clean and tidy. I feel that mum is safe and receiving the best care possible. Thank you.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I was immediately aware of a really happy atmosphere, everything has been done to make my sister feel "at home". I have never expected to find such kindness. As a visitor, I have been welcomed and can clearly see the happiness that exists. Brilliant!

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall standard of care and attention is excellent. I have absolutely no complaint. Also the amount of work, effort and time put in to entertainment is exemplary. With many thanks.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother in law is 107 old next week. Lammas House carers are continually caring and adapt the care to suit her age and daily ability. She is becoming more needy and difficult to please. The level of care they gave with a limited number of staff passes our expectation. I think considering her age she is quite exceptional but her needs and care are dealt with in a kind patient and longing way.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Most staff go out of their way to support and care for residents, but some staff are difficult to understand. They are all so busy that sometimes rush the residents.
The kitchen staff go out of their way to make food for mum who has difficult dietary requirements. Entertainment is very good and other activities are excellent. It would be nice to have a lounge area on the ground floor with comfortable arm chairs for the concerts etc.

How likely would you be to recommend Lammas House Residential Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Kate Yates, Senior PR Officer at Lammas House Residential Care Home responded to this review on 13 Apr 2016:

Rukmi Silva home manager said: “Thank you for your review and for all the positive comments about our home. I am sorry you feel that sometimes residents may seem rushed. We pride ourselves on taking the time to care for our residents and it is never our intention to rush them. There are times of the day when things can understandably sometimes seem a little more busy than others, but we always try to spend quality time with each of our residents.”

i am quite happy living at Lammas House. All my needs are taken care of and the staff are excellent.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

- Caring and helpful staff.
- Approachable senior staff and management.
- Staff listen and act on concerns raised by us.
- Calm and pleasant atmosphere but with enough activity to feel lively.
- I really feel my mum is safe and cared for, which is a great comfort to me.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I feel that my mum is in a safe place, where the staff do their best to meet her needs. The management and staff are always ready to listen to concerns and act upon anything that arises, they are always welcoming and caring with my mum. The home has a happy and calm atmosphere.

How likely would you be to recommend Lammas House Residential Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

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