Minster Lodge

This is an excellent care home since my brother moved in, he is now safe. The staff are amazing, they are very friendly and very helpful. The staff always keep you informed of the care of your relative and the manager is lovely and very caring. They do a fantastic job with the residents l would definitely recommend this care home to anyone thinking about putting their loved one in a care home.

The resident was clearly loved and very happy residing at the home. We visited regularly and always received a friendly welcome. In particular, the manager went to great steps to ensure the resident had the best care and quality of life despite the disability that made her life very challenging. I was blown away by the love and care, dignity and respect shown to the resident. There was always a family atmosphere. The resident lived at the home for 7 very happy years where she thrived as much as possible which was difficult due to her degenerative illness. During the last week, she was in hospital and received 24 hour beside care from loving staff who stayed with her until she passed. We are so thankful to the manager and staff for the incredible care that was given.

I visited a long time friend who is being cared for at the facility. I have found staff to be open, caring and available to assist in any way they can. My friend is settled, well looked after and happy here. Well done all involved!

I visited Minster Lodge to see a friend I knew who was living there and I felt very welcomed by all-staff, management and other residents living there. Staff were very helpful and inviting.

My brother has been at Minster Lodge for many years – this is at least his seventh year, and it is probably longer. I was impressed with the home from early on, and particularly with the manager and staff, who have always been friendly, efficient and willing to go out of their way to help us when I have visited. The room he now has is particularly good: he was able to buy a chair and sofa to make it even better. He seems to like the food and is usually happy with the staff, though he has occasional periods when he is unhappy with everyone. The staff are good at coping with this. I think it would be difficult to find a home as good for him.

A good nutritional menu and foods are provided.