Primary Care Categories
- Older Person Care
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 34 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
The support and staff are excellent and treat my mum as if she was at homAntony R(Son of Resident/Service User)
The support and staff are excellent and treat my mum as if she was at homAntony R(Son of Resident/Service User)
Set in a leafy, residential area in Stoke, close to all local amenities, Victoria Park Care Home provides personalised residential care to older people.
Purpose-built and carefully designed, Victoria Park is a home-from-home setting complete with two two sitting rooms and two dining areas where residents can enjoy meals created by the fantastic catering team. The pretty, enclosed garden is cared for by some residents at the home and provides...
Care Provided by Victoria Park Care Home
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Victoria Park Care Home for full pricing details and T&Cs.
Contact Victoria Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Katie Hollis (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (2)
Visiting
- The team warmly welcome visitors to Victoria Park Care Home, as spending time with loved ones is an important part of life in the home. To help them provide the best possible care, they do observe protected mealtimes, allowing residents to enjoy their meals in a calm and unhurried environment, and they kindly ask that all visitors respect these times when planning their visit. Pets are very welcome to join you, and on-site parking is available to make your visit as easy and convenient as possible. If you have any questions ahead of your visit, please get in touch with the kind and caring team – they’re always here to help.
Parking
- On-site parking.
Victoria Park Care Home Reviews (65)
8.7
Victoria Park Care Home has a Review Score of 8.7 (8.651) out of 10, based on 4 reviews in the last 2 years.
Over all time Victoria Park Care Home has 65 reviews.
Filter Reviews
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Review from Amanda T (Daughter of Resident) published on 1 December 2025 Submitted via Postal Card•
Overall Experience
Lovely caring home, staff are fantastic (most) clean an tidy. Activities are fantastic for residence very inclusive for all espacally my mum who is blind can aproch most staff if have a problem
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Review from Joan N (Daughter of Resident) published on 31 October 2025 Submitted via Postal Card•
Overall Experience
Mum has settled into Victoria Park well. The staff are absolutely lovely, always quick, and happy to help her. She loves the food and activities. Mum's room and everywhere in the building is clean and spotless.
I and my siblings are always welcomed, and we all feel that our mum is being cared for emotionally and physically. Can't praise everyone enough.
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Review from Alison W (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card•
Overall Experience
My father entered Victoria Park in September 2023. From the moment he arrived he felt at home. He was able to settle over a few weeks with the support of the fabulous staff. The care home was clean and fresh, decorated will and there were always activities going on. My dad especially loved his Christmas at Victoria Park, all the gorgeous decorations and the food! At the age of 92 his last few months were a pleasure for him, eating what he wanted. The staff at Victoria Park are all absolute angels!
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Review from L R (Resident / Service User) published on 9 January 2025 Submitted via Postal Card•
Overall Experience
I love being here, as everyone is great to me. The activities are great, the home is clean and the management is great.
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Review from C A (Daughter of Resident) published on 11 June 2024 Submitted via Website•
Overall Experience
This care home went over and beyond caring for my very frail mother, they not only looked after all her needs but all of mine as well. Special thanks to the staff, you showed emotion towards Mum and prepared me for her last days.
When I visited Mum after work, you always presented me with a lovely cup of tea, you go over and beyond your role, you beautiful caring lady.
I would turn up all times day and night and always be made welcome.
When I visited Mum after work, you always presented me with a lovely cup of tea, you go over and beyond your role, you beautiful caring lady.
I would turn up all times day and night and always be made welcome.
Thank you Victoria Park you were able to do for Mum what we as a family were unable to do.
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Review from S P (Son of Resident) published on 1 February 2024 Submitted via Postal Card•
Overall Experience
I have been pleasantly surprised by the overall standard of care being provided at Victoria Park. The staff in the main are clearly attentive, respectful and mindful of my mother's requirements and above all are caring in their approach and provide suitable encouragement.
Cleanliness can't be faulted though acknowledging the need to keep the premises warm, I feel there is a need nonetheless to ensure windows are frequently opened to let fresh air through the building.
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Review from E N (Respite Resident) published on 1 February 2024 Submitted via Postal Card•
Overall Experience
I have been very happy here, well looked after, 10/10. Staff really good, hard-working but always answer a call as soon as they can. Can't find fault. I have been in here before just over 12 months ago and when I need help I deliberately ask to come as I knew I would get excellent care.
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Review from Lavinia R (Respite Resident) published on 12 January 2024 Submitted via Postal Card•
Overall Experience
I enjoyed myself even though I was in pain with my hip. The new doctor is great but we only got him while I am here. All the girls are great, they help me all the while and there is nothing they won't do for me while I am here. They are all great for me, day and night. Sometimes, when my hip is hurting, they put my cream on which the doctor gave me, they sit and rub it all in. Bless them.
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Review from John D (Brother of Resident) published on 12 January 2024 Submitted via Postal Card•
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The staff are very good to my sister.
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Review from Mary B (Resident / Service User) published on 12 January 2024 Submitted via Postal Card•
Overall Experience
Very good home. Everyone is very helpful. Good food. Staff work hard. All very nice.
Thank you.
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Review from Anne K (Daughter of Resident) published on 22 November 2023 Submitted via Postal Card•
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My dad stayed at Victoria Park for a few weeks, he was cared for by lovely, kind and understanding staff. I cannot praise this care home enough. My dad was cared for brilliantly, I would recommend the home to anyone!
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Review from Carol R (Daughter of Resident) published on 6 September 2023 Submitted via Postal Card•
Overall Experience
We, as a family, are very happy, happy with how my dad is being cared for at Victoria Park. He's been in and out of hospital several times and has been very poorly. The staff all are very caring and, as my dad has been there a few years now, they know his needs and what makes him content. It is home now and it's peace of mind for us knowing he's happy! Thank you all for the encouragement you give him to keep him happy.
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Review from Joy G (Respite Resident) published on 15 August 2023 Submitted via Postal Card•
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My experience at Victoria Park Care Home has been a wonderful experience. The staff are outstanding. I have made a good few friends and my stay has been beautiful. Thank you everyone.
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Review from Hilary C (Daughter of Resident) published on 29 June 2023 Submitted via Postal Card•
Overall Experience
Our experience of Victoria Park Care Home has been exemplary. The team there are kind, caring, empathetic and responsive to not only the residents but to the relatives too. The care of my frail mother was first-class, nothing was too much trouble, a personalised service was always offered too. Leadership of the home was visible and approachable, they played their part in giving care, role modelling for others. I have no hesitation in recommending Victoria Park.
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Review from Anne O (Resident / Service User) published on 22 May 2023 Submitted via Website•
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First-class care was received by my 98-year-old mother during a ten-day stay after an accident. Food was good and the place was clean. Carers were kind and nothing was too much trouble. Thank you to all.
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Review from Pat D (Daughter of Resident) published on 18 May 2023 Submitted via Website•
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I would like to thank all the staff for the amazing support offered to my mum, she has now moved to a sister care home. The staff were always polite and always had time to talk to her. She was really happy there.
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Review from Alison W (Sister of Resident) published on 21 March 2023 Submitted via Website•
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My sister has been in Victoria Park Care Home for a number of years. I have nothing but the highest of praise for the way she has been treated the whole time she has been there.
The carers are always welcoming and willing to speak with me if I have any queries. I feel I am kept up to date with my sister's condition. The staff certainly put my mind at rest if I'm worried about anything.
The carers are always welcoming and willing to speak with me if I have any queries. I feel I am kept up to date with my sister's condition. The staff certainly put my mind at rest if I'm worried about anything.
Victoria Park Care Home is a real asset to HC-One and I am delighted that I chose them for my sister's care. I would recommend them to anyone.
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Review from Elizabeth C (Resident / Service User) published on 13 February 2023 Submitted via Postal Card•
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I enjoy the activities here. I love the food here. I think the staff are friendly.
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Review from Janice B (Resident / Service User) published on 13 February 2023 Submitted via Postal Card•
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Very happy here. The staff are very friendly. Residents are friendly. The activities are great.
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Review from A K (Resident / Service User) published on 13 February 2023 Submitted via Postal Card•
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I like the food and the staff are friendly.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 July 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (0)
News
- 25 Mar 2026
Residents and staff at Victoria Park Care Home in Coventry are calling on the local community to help make Easter extra special for seriously ill children by supporting a heartfelt...
- 16 Dec 2025
HC-One’s Victoria Park Care Home in Stoke, Coventry is delighted to invite residents, families, friends, and members of the wider community to join a fun-filled festive Christmas party on Tuesday...
- 23 Sep 2025
Residents and colleagues at HC-One’s Victoria Park Care Home in Stoke, Coventry, are thrilled to welcome a new furry friend to their family, Doris, a gentle and affectionate therapy dog...
Upcoming Events
There are no upcoming events for Victoria Park Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2024Recipient: Victoria Park Care Home
- 28 Feb 2023Recipient: Victoria Park Care Home
Accreditations
There are no accreditations posted yet for Victoria Park Care Home.
Meet the Team (1)
Katie HollisJob Title:Home Manager
Home Manager at Victoria Park, Coventry
What does ‘kindness’ mean to you?
“Ensuring the residents are cared for in a way in which they would like, but also ensuring that the staff are happy and they all have a warm, caring environment to live and work in. Happiness is the key.”
As a dedicated healthcare professional, Katie has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.
Having worked at Victoria Park for many years, Katie closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Katie remarked:
“Knowing that every day I did my upmost to ensure the residents received kind and person centred care. ”
Katie has also achieved much outside of work, with her proudest achievements being volunteering for the YMCA, working with children and adults with additional needs to help raise money for the YMCA and achieved the top three for volunteer of the year in England.
Outside of work, Katie enjoys spending time with her nieces, nephews and god children and renovating her house.
Frequently Asked Questions about Victoria Park Care Home
What types of Care is Victoria Park Care Home registered for?
Older Person Care, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Victoria Park Care Home have?
There are 32 Single Rooms.
What are the Facilities & Services at Victoria Park Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Victoria Park Care Home to the centre of Coventry?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria Park Care Home to verify any information. View our terms and conditions. Victoria Park Care Home has an Enhanced Service -more info.