Tendercare Home

237/241 Oldbury Road, Rowley Regis B65 0PP
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8.3 2 Reviews
  • Tendercare Home, Rowley Regis
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • R S Odedra and S B Odedra

Person in charge

  • Christine Stanton (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (2)
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Tendercare Home Reviews (2)

8.3

Tendercare Home has a Review Score of 8.3 (8.297) out of 10, based on 2 reviews in the last 2 years. Over all time Tendercare Home has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
2
2
2
0

Review from Paul C (Regular Volunteer) published on 24 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Tender care home twice weekly as a volunteer for the past 3 months.
I have always been treated respectfully and made to feel welcome.
The home has a lovely atmosphere and always looks clean and tidy.
The staff are exceptional and I have witnessed how caring and compassionately
they assist with all the residents needs. The manager is always approachable and will listen to any concerns that you may have.
The residents are always well cared for and happy to talk with me, I am sure that they would raise any concerns that they have with myself, staff and the home manager.
Having myself worked within the care sector for the past 25 years, I honestly believe that Tendercare home is one of the best homes that i have visited.
I would without question recommend Tendercare home to friends, family and others without hesitation should the need arise.

Reply from Gail Hall, Manager at Tendercare Home

Thankyou so much, we love having you here. Our residents enjoy all your interaction with them and look forward to seeing you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M W (Friend of Resident) published on 13 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this review to inform everyone how all the wonderful staff from housekeeping to management showed professionalism and all had such a genuine caring nature.
The care shown to my friend whilst in their care is second to none and the care and attention shown to myself and my partner has
not gone un-noticed and nothing was too much trouble.
A special mention to the home manager
Who is truly running an excellent care home and to the deputy manager who was always there for us whenever we visited and made time to talk to us.
I would highly recommend this care home for anyone who is looking for care and again thankyou to everyone at Tendercare for the care and attention shown.

Reply from Gail Hall, Manager at Tendercare Home

Thankyou so much for this wonderful review. our wonderful residents are the heartbeat of our home and we do whatever we can to make their stay with us as happy and comfortable to the very end. Thank you again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.3 (8.297)

Overview of Review Score

The Review Score of 8.3 (8.297) out of 10 for Tendercare Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.955 for Tendercare Home is calculated as follows: ( (21 Excellents x 5) + (1 Goods x 4) ) ÷ 22 Ratings = 4.955

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.342 Points relating to the number of positive Reviews for Tendercare Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 2 Positive Reviews ÷ 9.2 = 0.217

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Tendercare Home

What types of Care is Tendercare Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Tendercare Home have?

There are 42 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Tendercare Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Tendercare Home to the centre of Rowley Regis?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tendercare Home to verify any information. View our terms and conditions. Tendercare Home has an Basic Service - more info.