
Can't thank Roxbourgh enough for the support and care they have given my nan and us as a familyNaomi P(Granddaughter of Resident/Service User)



Can't thank Roxbourgh enough for the support and care they have given my nan and us as a familyNaomi P(Granddaughter of Resident/Service User)



Nestled in the popular outskirts of Cradley Heath in the West Midlands, Roxburgh House Care Home offers personalised residential and residential dementia care to older people.
Community is a fundamental part of life at Roxburgh House. The team understand how important it is to maintain relationships with the wider community and so they regularly organise opportunities for residents to get involved, including events with local schools, charities and businesses in the...
Care Provided by Roxburgh House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Roxburgh House Care Home for full pricing details and T&Cs.
Contact Roxburgh House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Nicola Oldham(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (44)
Visiting
- Visitors are warmly welcome during regular visiting hours each day. If your visit happens to coincide with mealtimes or when a Resident is receiving care or support from the team or other professionals, they may kindly ask you to wait until they are ready to see you.
Parking
- Onsite parking available
Roxburgh House Care Home Reviews (113)
Roxburgh House Care Home has a Review Score of 9.2 (9.228) out of 10, based on 7 reviews in the last 2 years.
Over all time Roxburgh House Care Home has 113 reviews.
Fabulous celebration of Mum's birthday, you're not 90 everyday and everyone on the staff made a special effort to make her day- from balloons and a cake down to the little touches that a family does, she was made to feel like a Queen for the day- thankyou so very much
The staff are very efficient and make my brother happy and contented.
My review of Roxburgh House is that my uncle is very happy, and I am glad he is settled. I am pleased with the way he is being looked after and the meals are gorgeous. He has been treated with dignity as a human being. I can't praise the staff enough, the way they talk to him and take notice when he has a problem.
Staff always pleasant, friendly & hardworking. Warm homely feel, good food, clean and tidy.
This is a wonderful care home. Our whole experience from start to finish has been nothing but positive. All the staff are very good and in particular the care staff who treat our loved ones with empathy, dignity and respect. The food and choices are excellent, the interaction of staff with residents and the organised activities are fantastic. My mother thoroughly enjoyed her stay here and was sad to leave. I cannot speak highly enough of this home and would recommend it to anyone looking for a home either for themselves or a loved one.
I cannot praise the home enough. My mom is settled well and has made friends quite quickly. Not only do all the staff care for my mom, they are also very supportive to myself. I know my mom is in safe hands, which helps me accept the discission my mom made.
My mum has been a resident since November 2023. In that time I've seen her treated with nothing but kindness and love, she has Alzheimer's, a horrible condition and one that I was unprepared for. Roxburgh has held my hand and helped me cope with everything. Mum is happy and settled, calm and well cared for. The food is always nutritious and delicious. I cannot praise Roxburgh enough.
My mum has been a resident at Roxburgh for 2 and a half years. I cannot recommend them highly enough. Mum has been so happy at Roxburgh. The staff and outstanding manager provide excellent care for her. They are always letting me know how she is if I call, everyone know are and can update me straight away. I love that Mum is encouraged to join in all activities and I am really happy with how cared for Mum is.
Absolutely fantastic! The staff are so friendly and helpful. I couldn't wish for my mother a better home. They have good food and excellent entertainment. Every need is met!
My husband (resident) passed away at Roxburgh and all the staff have been wonderful. Having phoned in a couple of times since his passing, they have been so welcoming and friendly. He was only there four months, but we as a family have been so pleased with his stay there and have heard so many very good comments from outsiders about Roxburgh at Cradley Heath.
I am very pleased with everybody who treats my brother. The staff are very helpful and are always happy and jolly; this makes me happy when I leave him. Everything is perfect, which is great.
My mother-in-law has been at Roxburgh House since January. She has settled in really well with the help of the lovely staff. She has made friends with some of the other residents. The staff are really helpful and friendly. I am very happy with the care given to my mother-in-law, all the family feel the same.
The team at Roxburg House are incredible with mom. They are all lovely with her and nothing is too much trouble for them. Thank you all.
Since moving into Roxburgh House Care Home my father-in-law has come on leaps and bounds and is thriving. He is happy, well and settled. He joins in with the activities which he has not done for years living on his own he declined both mentally and physically and now in a community setting he is improving. The staff have been so welcoming and always greet you at each visit. Most importantly, as a family, we feel he is safe.
My mother is receiving palliative care. The staff are always polite, kind and considerate. The care my mother receives is respectful and dignified.
I can't thank Roxburgh House Care Home enough for their help and support. My mum has been welcomed into there home and the care they have provided so far is up and beyond. All staff are polite and friendly and go out of their way to help you.
The care is second to none, the staff are always lovely. They make me feel very welcome each time I visit. Mom loves the entertainment, especially when the singers come in. Well done Roxburgh.
Dad has been in Roxburgh House Care Home now for around three months we saw him yesterday 09/12/22 and each time we see him he's changing for the better. He looks healthy, and well cared for and the staff and management are all excellent. He has now gained weight and he is so happy always smiling and telling us how happy he is now.
My partner and I cannot stress enough how absolutely brilliant this home is. Dad moved from a care home in Leicester where he was brutally attached by a former resident. The neglect was terrible and we got him moved near to us in Cradley Heath. The Manager and her team made the move stress free. Such kind people, the staff are amazing, and we are so happy.
Staff can't do enough for you. Love to visit now we can. My friend loves it, I feel better knowing she is being looked after.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 30 May 2025
HC-One’s Roxburgh House Care Home in Cradley Heath was filled with joy and celebration on Wednesday 28th May, as resident Irene Weaver marked her 100th birthday surrounded by family, fellow...
- 14 May 2025
HC-One’s Roxburgh House Care Home, in Cradley Heath, is appealing for kind-hearted people to send birthday cards to a resident who is turning 100. Roxburgh House resident Irene Weaver aged...
There are no upcoming events for Roxburgh House Care Home.
Accreditations
There are no accreditations posted yet for Roxburgh House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Roxburgh House Care Home
What types of Care is Roxburgh House Care Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Roxburgh House Care Home have?
There are 44 Single Rooms.
What are the Facilities & Services at Roxburgh House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Roxburgh House Care Home to the centre of Cradley Heath?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roxburgh House Care Home to verify any information. View our terms and conditions. Roxburgh House Care Home has an Enhanced Service -more info.