Search...

Roxburgh House Care Home

Reddal Hill Road, Cradley Heath, West Midlands B64 5JE
HC-One Logo
Jobs
Roxburgh House Care Home logo
Can't thank Roxbourgh enough for the support and care they have given my nan and us as a familyNaomi P(Granddaughter of Resident/Service User)
Roxburgh House Care Home, Cradley Heath
Roxburgh House Care Home, Cradley Heath
Roxburgh House Care Home, Cradley Heath

Nestled in the popular outskirts of Cradley Heath in the West Midlands, Roxburgh House Care Home offers personalised residential and residential dementia care to older people.

Community is a fundamental part of life at Roxburgh House. The team understand how important it is to maintain relationships with the wider community and so they regularly organise opportunities for residents to get involved, including events with local schools, charities and businesses in the...  

Care Provided by Roxburgh House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,078From £1,186
Residential Dementia CareFrom £1,078From £1,186

Contact Roxburgh House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicola Oldham(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (44)

Visiting

  • Visitors are warmly welcome during regular visiting hours each day. If your visit happens to coincide with mealtimes or when a Resident is receiving care or support from the team or other professionals, they may kindly ask you to wait until they are ready to see you.

Parking

  • Onsite parking available

Roxburgh House Care Home Reviews (113)

Submit a Review
9.2

Roxburgh House Care Home has a Review Score of 9.2 (9.228) out of 10, based on 7 reviews in the last 2 years. Over all time Roxburgh House Care Home has 113 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Roxburgh House Care Home
Loading...
Showing 113 reviews matching selected criteria
Review from F L (Daughter of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience

Fabulous celebration of Mum's birthday, you're not 90 everyday and everyone on the staff made a special effort to make her day- from balloons and a cake down to the little touches that a family does, she was made to feel like a Queen for the day- thankyou so very much

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R T (Brother of Resident) published on 30 September 2025 Submitted via Postal Card
Overall Experience

The staff are very efficient and make my brother happy and contented.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H H (Niece of Resident) published on 30 September 2025 Submitted via Postal Card
Overall Experience

My review of Roxburgh House is that my uncle is very happy, and I am glad he is settled. I am pleased with the way he is being looked after and the meals are gorgeous. He has been treated with dignity as a human being. I can't praise the staff enough, the way they talk to him and take notice when he has a problem.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kay H (Niece of Resident) published on 12 September 2025 Submitted via Postal Card
Overall Experience

Staff always pleasant, friendly & hardworking. Warm homely feel, good food, clean and tidy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L R (Daughter of Resident) published on 19 August 2025 Submitted via Website
Overall Experience

This is a wonderful care home. Our whole experience from start to finish has been nothing but positive. All the staff are very good and in particular the care staff who treat our loved ones with empathy, dignity and respect. The food and choices are excellent, the interaction of staff with residents and the organised activities are fantastic. My mother thoroughly enjoyed her stay here and was sad to leave. I cannot speak highly enough of this home and would recommend it to anyone looking for a home either for themselves or a loved one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret D (Daughter of Resident) published on 12 August 2025 Submitted via Postal Card
Overall Experience
My uncle and I viewed this home back in early July we were both greeted with friendly staff and the offer of a drink. We chose Roxburgh House, but Mom was unable to come. So I bought her a week later. Then Mom moved in on 16/07/2025.

I cannot praise the home enough. My mom is settled well and has made friends quite quickly. Not only do all the staff care for my mom, they are also very supportive to myself. I know my mom is in safe hands, which helps me accept the discission my mom made.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brenda P (Daughter of Resident) published on 12 August 2025 Submitted via Postal Card
Overall Experience

My mum has been a resident since November 2023. In that time I've seen her treated with nothing but kindness and love, she has Alzheimer's, a horrible condition and one that I was unprepared for. Roxburgh has held my hand and helped me cope with everything. Mum is happy and settled, calm and well cared for. The food is always nutritious and delicious. I cannot praise Roxburgh enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah L (Daughter of Resident) published on 25 April 2024 Submitted via Postal Card
Overall Experience

My mum has been a resident at Roxburgh for 2 and a half years. I cannot recommend them highly enough. Mum has been so happy at Roxburgh. The staff and outstanding manager provide excellent care for her. They are always letting me know how she is if I call, everyone know are and can update me straight away. I love that Mum is encouraged to join in all activities and I am really happy with how cared for Mum is.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chery D (Daughter of Resident) published on 21 March 2024 Submitted via Postal Card
Overall Experience

Absolutely fantastic! The staff are so friendly and helpful. I couldn't wish for my mother a better home. They have good food and excellent entertainment. Every need is met!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M C (Wife of Resident) published on 8 March 2024 Submitted via Postal Card
Overall Experience

My husband (resident) passed away at Roxburgh and all the staff have been wonderful. Having phoned in a couple of times since his passing, they have been so welcoming and friendly. He was only there four months, but we as a family have been so pleased with his stay there and have heard so many very good comments from outsiders about Roxburgh at Cradley Heath.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane C (Sister of Resident) published on 27 June 2023 Submitted via Postal Card
Overall Experience

I am very pleased with everybody who treats my brother. The staff are very helpful and are always happy and jolly; this makes me happy when I leave him. Everything is perfect, which is great.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B B (Daughter-in-law of Resident) published on 22 June 2023 Submitted via Postal Card
Overall Experience

My mother-in-law has been at Roxburgh House since January. She has settled in really well with the help of the lovely staff. She has made friends with some of the other residents. The staff are really helpful and friendly. I am very happy with the care given to my mother-in-law, all the family feel the same.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R W (Son of Resident) published on 20 March 2023 Submitted via Postal Card
Overall Experience

The team at Roxburg House are incredible with mom. They are all lovely with her and nothing is too much trouble for them. Thank you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Craig N (Son-in-law of Resident) published on 1 March 2023 Submitted via Postal Card
Overall Experience

Since moving into Roxburgh House Care Home my father-in-law has come on leaps and bounds and is thriving. He is happy, well and settled. He joins in with the activities which he has not done for years living on his own he declined both mentally and physically and now in a community setting he is improving. The staff have been so welcoming and always greet you at each visit. Most importantly, as a family, we feel he is safe.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alan E (Son of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

My mother is receiving palliative care. The staff are always polite, kind and considerate. The care my mother receives is respectful and dignified.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Helen H (Daughter of Resident) published on 16 February 2023 Submitted via Postal Card
Overall Experience

I can't thank Roxburgh House Care Home enough for their help and support. My mum has been welcomed into there home and the care they have provided so far is up and beyond. All staff are polite and friendly and go out of their way to help you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie H (Daughter of Resident) published on 7 February 2023 Submitted via Postal Card
Overall Experience
Mom has been at Roxburgh for 4 years.

The care is second to none, the staff are always lovely. They make me feel very welcome each time I visit. Mom loves the entertainment, especially when the singers come in. Well done Roxburgh.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M D (Daughter-in-law of Resident) published on 5 January 2023 Submitted via Postal Card
Overall Experience

Dad has been in Roxburgh House Care Home now for around three months we saw him yesterday 09/12/22 and each time we see him he's changing for the better. He looks healthy, and well cared for and the staff and management are all excellent. He has now gained weight and he is so happy always smiling and telling us how happy he is now.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Son of Resident) published on 2 December 2022 Submitted via Postal Card
Overall Experience

My partner and I cannot stress enough how absolutely brilliant this home is. Dad moved from a care home in Leicester where he was brutally attached by a former resident. The neglect was terrible and we got him moved near to us in Cradley Heath. The Manager and her team made the move stress free. Such kind people, the staff are amazing, and we are so happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine W (Friend of Resident) published on 1 July 2022 Submitted via Postal Card
Overall Experience

Staff can't do enough for you. Love to visit now we can. My friend loves it, I feel better knowing she is being looked after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 April 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (16) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 30 May 2025

    HC-One’s Roxburgh House Care Home in Cradley Heath was filled with joy and celebration on Wednesday 28th May, as resident Irene Weaver marked her 100th birthday surrounded by family, fellow...

  • 14 May 2025

    HC-One’s Roxburgh House Care Home, in Cradley Heath, is appealing for kind-hearted people to send birthday cards to a resident who is turning 100. Roxburgh House resident Irene Weaver aged...

Upcoming Events

There are no upcoming events for Roxburgh House Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Roxburgh House Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Roxburgh House Care Home

What types of Care is Roxburgh House Care Home registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Roxburgh House Care Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Roxburgh House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Roxburgh House Care Home to the centre of Cradley Heath?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roxburgh House Care Home to verify any information. View our terms and conditions. Roxburgh House Care Home has an Enhanced Service -more info.